Name: Los Altos Hardware
Address: 441 1st St, Los Altos, CA, 94022
Telephone: +1 650-941-8207
Rating: 4.8000

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50 Reviews

Los Altos Hardware

441 1st St, Los Altos CA, 94022

truevalue.com

Call now: +1 650-941-8207

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Los Altos Hardware Reviews

Joakim Arfvidsson

Great service and really dense store with everything you need in a relatively small area. I was impressed by their full selection of irrigation pipes and sprinklers.

Fritz B.

Friendly. Knowledgeable. Speak English. Family atmosphere. On the whole, higher quality parts and tools than big orange, garden tools, for sure. Actually surprisingly diverse selection of things. A good old fashioned hardware store.

Kevin C

This neighborhood hardware store is top notch for excellent service and very helpful staff. Ive been here many times and have never been disappointed. Its not a massive superstore but theyve always had what I might be looking for and often go the extra mile to help out as needed - like cutting a board for no charge or assisting with loading the truck. Five stars all the way.

Gerald Wright

Posted opening hours inaccurate. I arrived today at 3:45PM and was told that the store was closed, in a certainly very unfriendly and uncompromising manner. I have been a store customer for many years and always enjoyed shopping here. Perhaps you should do a training refresher for your team on how to interact with customers or post different opening hours, to avoid wasting your customers time.

Sarosh Vesuna

The best service you will receive at a hardware & irrigation supplies store anywhere in the Los Altos, Mtn View, Palo Alto area

Dave Stewart

Great tiny hardware store. Helpful staff. Not too pricey, for Los Altos.

Carla Dagnone

Service is outstanding! Every time I go there, I am asked if I need help finding something. All the staff are friendly and helpful and they always have what I need. It's not the largest store in the world but they seem to have it all.

Steve Cervantes

All the employees were really nice and helpful.

Dave Fredrickson Jr

Good selection of hardware, gardening tools and plumbing supplys.

Kevin Graham

Very helpful & got what I needed.

Akash Gujarati

Henry and his staff provide outstanding service. They're so friendly and polite too.

Christian Nabizadeh

Just wanted to give great feedback for this store, as I am in here a few times a week for parts and help with various small jobs. I manage a hotel and these guys have helped us fix every problem from plumbing to electrical with great enthusiasm. They have a ton of staff on site and a huge store of parts tools and products. Keep up the great work!

Greg Hall

The best place around when you need things for any kind of household maintenance, cleaning, scrubbing, etc. Plus, it is a contractor's heaven with tools, hammers, and other products that they use for jobs. But, most of all, you get the very best service and care from Henry, Sue, Emerson, Nina, Sam, Mike, Zach and all of the rest of the crew..who I don't know their names. Go on in there to a place you'll be very happy that you did.

Girish Patangay

The staff makes it amazing, but this tiny looking shop from the outside packs a lot in. I've not had a problem finding what I needed and I've been here a lot. I'm always surprised with how they can have such a wide selection!It helps that they are so close to anyone around Los Altos, you don't have to go all the way to Cupertino or Sunnyvale to get what you need. If they weren't here, I would probably be getting things from Amazon. Thank you folks for making it an awesome experience!

Ben Ziegler

The staff here is always very helpful and knowledgeable. I use this store almost exclusively for buying tools and supplies for work (facilities manager) when I need to see it physically before buying or am in a pinch where I need it immediately. The have always been accommodating; including special ordering items and tools for me. It's awesome to be able to support a local store like this one and not have to resort to the big box stores.

Ron Ih

Very helpful staff and they allow you to sign out and borrow tools. I needed a crimp tool to install some guy wires for my TV antenna and they just let me borrow it for a few hours. Great place.

Joshua Diget

The friendliest and most knowledgeable place around. I was helped by a wonderful lady named Melissa and she was an absolute sweetheart. And happened to know more than I did about what I was looking for. Will definitely be returning.

John Chowning

Friendly service in a very traditional hardware store. Loved it as a retired contractor and found all I needed for some minor home repairs for my Mom.

Alexander Santamaria

Awesome Place great prices extremely helpful I won't go to Home Depot come over here in the owner and his staff will help you out any time any day it was a pleasure being there.

Ken Tokusei

Great neighborhood store. Knowledgeable, genuinely helpful people who listen to your needs and suggest solutions from the myriad of goods they have in store.

Casey leonard

Great people..... I'm having to change my rating they just charged me $50 for a $15 elbow. Don't go here to save your life. **Edit they took the item back no questions and earned 2 starts back. Be carful what you buy

Patricia Loia

Helpful and polite!

Douglas Cremer

Wonderful hardware with an amazing selection and very friendly, helpful, and knowledgeable staff. Absolutely stuffed with anythingyou could possibly need for home repairs. My all-time favorite hardware store!

Trey Bornmann

My favorite hardware store in the area. I skip the one in Mountain View and come here. The service and selection is about 5 times better. The staff is super friendly and knowledge. I host went in today and now they have chics for backyard chicken coops. Yard to keep them is an additional charge ;)

Vic

Wonderful & helpful staff

Dwight Ivy

Excellent shopping experience. Real good values. Low prices

Robert Palmer

Incredibly helpful staff can find obscure parts in seconds, they have it all!

Topper 2011

Nice family run store that's good for locals, friendly and fairly well stocked.

Lisa Hsu

This is the world's best hardware store, with the nicest, most helpful, knowledgeable and patient people working here ever. They always listen to what I need to accomplish and give me lots of great options, ideas or solutions. They never make me feel rushed, even when I'm butchering an explanation of what my problems are. They also carry the greatest high quality products that last and are always highly recommended by other sources. I am so glad I live near this hardware store, but now having discovered it, honestly even if I moved 20 miles away, I'd drive to come here instead of any other place.

Gene Capeder

My favorite hardware store - great location

Emilie Fouche Collin

Amazing team! They are always super helpful and have great advices for all our projects.

Todd Richardson

Wide selection of product. Service is great, also.

Marilyn Ritter

Our favorite hardware store due to customer service and breath of high quality inventory. Prices may not always be lowest but over many years we have never a defective or poorly functioning item purchased there as has happened with purchases from other hardware stores. Easy in and out with dedicated parking.

Tom Joyce

Great staff, very helpful. It is a good old hardware store. Small and they have a lot of stuff. A little expensive but I like going here so much more than Home Depot

Mark Woon

The amazing staff here is super helpful. This is a great local hardware store with a wide selection. If you're looking for the lowest price though, you're probably better off at Home Depot.

anne johnson

Henry keeps a huge range of items, and has a great depth of knowledge about how they are used, which he likes to share. Great local resource.

Anne Arjani

Awesome Service... Great inventory... They always have what I need!!

Jed Shuster

Good selection for such a small store. Also their staff is always willing to help in any way that they can, from helping find something or to making recommendations. Great store.

Rana Davis

This store should get 6 stars! I call it 'Magic Hardware'. It is very rare not to be able to find what I need here. The staff is beyond great. They all are very helpful with advice and give great impromptu tutorials on how to use the products. This is what a small town business should be. The owner is extremely accommodating and highly appreciative of your patronage. I hope they never close. Bravo TrueValue Los Altos! They put the big box stores to shame!

Don Gladstone

Always helpful and will have almost anything you need even though it looks like a fairly small store. Anyone in the neighborhood should support them.

Craig Angell

Excellant hardware store - well stocked with good quality products and staff are very helpful and friendly.

Jennifer Makower

It's a small store but they manage to carry just about everything you could need. And then on top of that you get top notch friendly, helpful customer service. If you ask for an item they don't just tell you 'oh it's in the isle over there' - they'll take you right to the item you're looking for - show you all the options they have. I love coming here.

Jason McHenry

Some of the very best customer care I've ever had in a retail environment. The shop itself is small in comparison to the vastness of the Big Box Hardware Warehouses but they are smartly stocked and able to address most household hardware needs. I go in a handful of times every month and they have ever not carried something I've needed. [Save for larger orders of lumber.]

Liza Coe

Los Altos Hardware is awesome! So convenient, just 'down the street' from my house; one of those great stores that has everything you could ever need, and best of all - super friendly and helpful staff! I'm not a great handyperson, and they've helped me figure out how to fix numerous plumbing, electrical, etc. problems!

Trey Camp

Always seems to have what I'm looking for. Even odd metal stock sizes. Picked up a sweet sunhat too!

Bonnie Bell

We normally do not post our opinions but we want to for Los Altos True Value Hardware. They are a wonderful 'local' store and provide good 'old-fashion service'. Those three are NOT seen much at all today so when a place is truly helpful, has good supplies, great hours and a pleasant staff, we want them to stay in business!!!! They seem to be busy at the times we have been there but we want to spread the word.Please shop at Los Altos True Value Hardware where the customer is treated with utmost respect and courtesy!!

Julia Xu

Very helpful for quality goods and if you need professional help

Thea Merrill

A classic local hardware store, with a large inventory and excellent staff -- friendly, helpful, and knowledgeable.

Jeff Brown

The folks here are terrific. Always willing to help find an item or an answer.

Greg Klein

Really great selection of hardware

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Los Altos Hardware

441 1st St, Los Altos CA, 94022

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