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Buffalo Security (A Division of Buffalo Lock and Key)
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Buffalo Security (A Division of Buffalo Lock and Key)
2510 Baseline Rd, Boulder CO, 80305
buffalolockandkey.com
Call now: +1 303-494-0707
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Buffalo Security (A Division of Buffalo Lock and Key) Reviews
Samuel Celico
They keyed a lock for me and made a few copies for my Jeep. No problems an very fast. They were super respectful! My Jeep puked fluid in their parking lot so they gave me paper towels and let me charge my phone while I waited for a tow truck. Will definitely be back... if my Jeep still runs!
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Amberly Brasington
Given a quote of $59 to remove an old door handle from my door which took 5 minutes. Got a bill for a labor charge in addition to the $59 quoted. Followed up with Buffalo Security and was told the $59 is the service charge to come out to my place. My response to Jack's response:I initiated the phone call to get the bill corrected to what I was quoted for in order to submit payment. I was told that it would be $59 for the labor to remove an old door handle, which took only 5 minutes. I explained the scope of this job on the phone and stated that I would not need help with installing the replacement. I was not told there would be a $59 charge to just drive out to my residence, which is located in central Boulder. As I was not locked out of my house or car, I did not request immediate service and the service was performed a number of days out. I of course believe people should be paid for their work and would be more than happy to submit payment promptly if I was billed for what I was quoted for.
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Curtsie tablet
I had a corroded lock on my bike rack that was inoperable and prevented access to the spare tire. The locksmith worked at it for at least 20 minutes, finally succeeded in getting the mechanism free, then charged only a small amount. I really appreciate the great skill and generosity I received in solving my lock problem.
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Julia McLemore
The locksmith was courteous and punctual, and he went above and beyond to familiarize himself with the complex fingerprint-scanner locks we needed to be installed before he arrived to do the job. Everything about this experience was good!
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Ken G
I came in today w/ my aftermarket key and fob to have it cut for my 2010 Mazda 3, doing so w/out a guarantee. I was able to program the fob to lock and unlock the doors yet the key would not start the vehicle. For a 40$ fee they hooked up their key programmer and when completed the car started right up. I was very impressed with the expertise and service provided. I live in Broomfield and I'll have no problem driving to Boulder for my lock and key needs. I definitely would recommend Buffalo Security to other! I can't remember the technician's name, but he definitely went above and beyond to get my car up and running. Thanks again! Ken G.
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Andrew Streight
Definitely the place in/around Boulder for all your locksmith needs. I needed a strange key fob cut for my Wrangler and Michael went above and beyond and helped to disassemble and reassemble the key fob including the pesky spring. Very few places these days offer such customer service especially for a basic key cut fee. Very impressed and happy to find a much better alternative to hardware stores with properly trained staff.
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Enzo Trout
They cut and programmed Van key in 5 min. Super friendly and professional. Simply great!
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Craig Eicher
This is the best lock and key service in Colorado. They have every key you could need and excellent customer service. And great prices!
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Joe Pilotti
Changed the locks in our condo. Great professional on-time and friendly service!
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Alexis Baile
They go above and beyond to help my coworking center. I can count on John and the team to delivery exceptional service. Always shop local.
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Jennifer Trinkner
Incredibly knowledgeable, professional, and friendly staff! The owner, Cindy, is an absolute pleasure to work with, as is her team. I highly recommend Buffalo Security for all your security needs. We bought a home security system, including Yale electronic locks and a camera. We couldn't be happier with the products or the availability of staff to answer all our installation questions.
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Lorien Howe
Just went in to get a few extra car keys. Jack, the general manager, had me in and out in less than five minutes. He was congenial, let me go out and test the keys to make sure they worked, and even gave me four keys for the price of two because I was a repeat customer and for 'restoring his faith in humanity'. Every time I've been, they've been absolutely wonderful. They've even come to bat when I've had issues in the parking lot unrelated to them. Wonderful business with exceptional service.
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Adrienne Rosel-Bulinski
We were trying to locate a special locking mechanism for a one-of-a-kind restored door... We searched and searched online with no luck. I made more phone calls than I can care to count until finally I called Buffalo Security and they took care of it!! It took awhile to locate the mechanism, but they kept searching their resources until they found it. Stellar service!! Thank you!!
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Mike Lynch
As a fellow business owner in Boulder I appreciate great service. We needed a new lock and had some other issues with our front door at my office. They sent someone that same day to come out to take a look and order the parts that were needed. They came back 2 weeks later to install and fix the issue and everything has been worked great since. Their knowledge and attitude were both great! Highly recommended!
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Aaron Isotton
Buffalo lock and key replaced and re-keyed over a dozen locks on our house. They came on time and did a good job. They were a bit on the pricy side. I would hire them again.
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Valerie Dooley
Locked myself out of my house. After calling around to quite a few different places in the area I called Buffalo and was greeted by the nicest lady. The locksmith came out almost exactly when she said he would be there, and the charge was what they told me it would be - no hidden fees! Would highly recommend Buffalo Lock & Key for your 'got locked out' needs.
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Will Bueche
Update: I am pleased to report that Buffalo responded to my concern promptly and a solution is underway. Therefore I'm deleting my review.
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Christian B
This is your typical key shop. I came here and needed a key cut. The service was fast and friendly. They have a wide assortment of different keys that can accommodate almost anyone. They also provide locksmith service.
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Brook Brown
As a customer service professional, I can be critical of how businesses operate and communicate with clients. Today I had to call Buffalo Lock and Key in Boulder to fix a project a different locksmith screwed up last week. Not only did they fit me into their schedule, they fixed the issue (with a very complex lock) within minutes. They felt so bad about my experience with the other company, they gave me the deal of a lifetime on their services. I am a CUSTOMER FOR LIFE. Thanks for being the best at what you do!
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Wesley Truong
These guys are great. I've been to their store for both duplicating a key and picking a lock with both times having been courteous and fast in service. Can't complain about the service they offer.
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John Farrington
job well done at a reasonable cost. Your man was very nice, well dressed and communicated well about what he was going to do.Thank you
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Norris Golberg
Quick service, very fair prices, and quality work with a friendly staff.
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Alexander Archuleta
Buffalo Lock and Key was there to help me get back in my car when I was locked out. The staff is very kind and helpful. For the quality service they provide, their prices are certainly reasonable. I would definitely recommend giving them a call.
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Steven Phillips
What nice people. My car-top Yakima box was missing its keys. I drove it in to the store, and they picked the locks for me. The locksmith even lent his lubricant spray to a non-customer nearby who was having trouble with their car-top box lock.
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chillin80424
Can't say enough about Cindy and the rest of the staff here. I lost my car keys snowboarding at Eldora and they went above and beyond to get me a new set, driving all the way up from Boulder even though it was dumping snow. They also had the best price. Some of the best customer service I've ever experienced. They really went out of their way to help us out, and they didn't rip us off price wise. I don't really need locksmiths often, but if you're in the Boulder area and need help with locks and keys you can trust these guys to do everything they can to help you out for a fair price.
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Karl Seader
I feel this company tried to scam us out of $60. We had arranged a 9-11 window to have several locks re-keyed, the tech was to call us 30 minutes before his arrival to give us time to get to the home. We asked them to bring a key to key the locks to. They confirmed everything with me, and gave us a price. At 10:30 I called and was told the tech had been trying an incorrect number. We have had the same office number for 30+ years, we did not give them an incorrect number. At 11:30 they called to tell me the tech was at the house, so we rushed over. The tech did not bring a key, and tried to charge us an additional $60 to cut one. We had $24 cash in addition to the company check for the full payment we were quoted, because we drove all the way to Boulder we went ahead and settled for the $24 for cutting the key so as to not waste more time on this. I really am dissapointed that a company would quote us one price, then try and scam us out of more money. I called several companies to get pricing for what we needed done, this company gave me the lowest price, but then neglected to bring they key and tried to get another $60 out of us! We will not use Buffalo Lock and Key again and we do not recommend them to anyone.
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Edward Ramirez
These guys know what they are doing! I really like the fact that they are fast on fixing your doors and lock. They have this amazing attitude toward their work.
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Frank Narum
The folks in their store are very helpful. I have also used them for my business door lock needs and they have been great there is well. Knowledgeable and great prices also
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jon weisser
Went in with my family on a Saturday explained my situation and they told me they could cut a key for my toolbox no problems! They wanted me to bring the box and the code Monday... So I did... 45 minutes of driving in traffic got there and after 30 seconds they said sorry nothing we can do... BOOOO I will never use them again!!!!!!
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Beth Featherston
Prompt, courteous and knowledgeable in all of our commercial property needs.
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Gregory Braun
I called and set up an appointment two days in advance, and I focused my whole day's schedule around the two hour window they gave me. Buffalo Lock and Key never showed up, I even called to double check after waiting two hours. Use this business if you want to wait around for four hours to get canceled on after 5:30 pm. 'The order fell between the seats' and my dog ate my homework.
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Luke Walch
We've had nothing but great experiences with Buffalo. They're always incredibly nice, professional, and helpful. Most recently, we had a troublesome door lock that we finally decided to replace. They took the info on the key over the phone when I made the appointment, and upon his arrival their technician replaced the lock within 20 minutes. We didn't even have to re-key. They're the best!
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Jonathan B.
This place is the BEST! Cindy Angell took a broken key, and lock numbers from a commercial grade file chest, and was able to cut brand new keys for each level on the chest. I've also received a bike lock from this company and it is by far the BEST bike lock I've ever had! No longer feel unsafe leaving my bike some place. This place is fantastic!!
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Ralph Idle
I love asking this place for their services because I never had a bad experience with these guys. They do their jobs, quick and as if with less effort, but the results are always incredible.
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Joseph Cartlidge
Extremely friendly and willing to take on your odd lock requests.
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Dakota
Great timely service. Always good to support locally owned business!
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Sigal Stein
Didn't treat my door with enough respect. Didn't like the service.
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Emma Furr
Great service
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Clairissa Jones
Called to have a lock cylinder replaced. Was given an extremely high quote and told I'd recieve a call back. Never got a call back. Awful......
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O EK
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Ryan Foley
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Victor Guillen
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Mike Maxsenti
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John Crane
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Excelente Auto Repair
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