Name: Pop-A-Lock Wilmington
Address: 16 Lehigh Rd, Wilmington, DE, 19808
Telephone: +1 302-658-6736
Rating: 4.6800

Locksmith Help

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50 Reviews

Pop-A-Lock Wilmington

16 Lehigh Rd, Wilmington DE, 19808

popalock.com

Call now: +1 302-658-6736

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Pop-A-Lock Wilmington Reviews

Daniel Harris

Jason did an amazing job only took him about 20 minutes. $160 for a programmed key for my car. Toyota was charging me $200 plus an additional programming fee. Good value and great work! Would recommend to anyone

Keith Dorsey

Victor provided great service! He was easy to take to and showed great character. It was a pleasure meeting him!

Zalaya Johnson

Victor was super helpful! Gave me tips on how to take care of my car! He came to my location and went right to work! Victor was friendly and listened to my concerns!

Gina Harris

Victor- Showed up at the exact time he said he would actually a couple minutes earlier then estimated. Quick and fast service and very polite.

Shanay Mitchell

Victor was amazing. I was notified when he would be servicing my vehicle and, he came sooner than the estimated arrival. He didnt complain or express any frustration when it seemed a bit difficult to open my car door. I highly recommend his services! Very down to earth and personable also. +++++

Robert Rhett

The locksmith was friendly, courteous, and knowledgeable of the correct lock to complete the job quickly. What a relief.

Brook Turner

Victor was very polite and helpful, he went above and beyond to make sure my services were fulfilled.

Julia Morris

Victor was the best with helping me start my car quickly and efficiently. He also told me he likes my shoes :) Thank you so much!

CJ 1985

My husband and I have been dealing with one of the owners to get a refund for very poor service and customer service. We specifically hired them to only remove an interior door knob. This is on their call record with both their service center and the lock smith. I even asked if they performed this service as I would have moved on to the next company if not.The lock smith treated our door like it was a car door and did not perform the service we requested (removing the door knob only) resulting in our floor being destroyedWe had to reach out to the franchise owner, who instead of refunding our money for damaged carpet and door frame, implied that my husband and I were lying. We even have photos of the damage while the technician was here and even he acknowledged the damage. He was only willing to take 10 dollars off. The owner wanted to come look at the damage which I understand and would have been fine with, except for the fact he accused us of lying, said he would come out in another week to determine if hed help or not, and that hed do the work himself... seriously? Now u repair carpets?? Due to the owner being unreasonable and dragging out the process we are disputing these charges.DO NOT USE THIS COMPANY.UPDATE: if you were really willing to refund us dont you think you would have done that already rather than make us wait for you to come out...

Stacey Shaw

I highly recommend Victor he made it to me in a timely manner and was pretty fast overall a very nice guy

Chemayelle Bellange

Victor was not only professional, but he beat the time that I usually sit and wait when I have a car issues. Thank you soooooooo much.....I just hope there are other employees like him out there.

Corinne Youse

Victor was amazing, FAST and friendly. I was nervous about getting my child to school but I had time to spare. 110% satisfied with this service and Victor!

Cathie Quinn

I locked my keys in my car today....I called My ALLSTATE ROADSIDE ASSISTANCE....THEY SENT POP A LOCK TO ME...MY LUCKY DAY.. THE TECH CALLED ME ..HE SAID HE WOULD BE THERE WITHIN 10 INSTEAD OF THE 45MIN I WAS TOLD...IN A FLASH HE WAS THERE AND GOT MY DOOR OPEN IN A FLASH....HE WAS SOOO PROFESSIONAL AND KIND...I REALLY APPRECIATED HIM!!!! I was at the shopping center on Basin Rd in New Castle, De...Thank you!!!

Aloria Hamm

Victor helped me unlock my car very quickly. It took under 5 minutes. I was very pleased and impressed by his work. I would recommend him to any Kia owner who needs help.

king ibrahim

I know someone who got keys made for a Nissan Altima who had a i Key System error message on the dashboard. when the Pop-A-Lock locksmith came my friend had told him about it and that the car has a remote stater factory installed he was told that when he makes the new keys and if the car does have a remote starter already the remote starter function will work and it will get rid of the i-key system error message. when the Pop-A-Lock locksmith was done making the keys after only 20 minutes the i-key system error was still there and also the remote start function did not work my friend was told that you have to take the car to the dealership when my friend contacted a Nissan dealership he was told that because the locksmith use an aftermarket device to make the keys and program them that is the reason why the I Key System error is still there and the remote starter function is not working

Gena Reddy

Victor always does a great job, and very efficient !

Alison Johnson

Victor was great! He got here quick and made me feel safe! Wonderful person

Christi Moss

Victor was fast and efficient! I needed a new battery and had one hand!!! Highly recommend his services!!!

zelojellojoon 1

Victor was absolutely great, very quick, explained everything, very professional, highly recommend!

Amber Peterson

Victor was here in a timely manner and helped me quickly so I could get back to work. Thank you!

Tameka Sawyer

Victor got here very quickly and was very friendly. I would definitely recommend pop a lock and Victor to anyone requiring this type of service.

Susan Cole

Victor is my hero!! Fast friendly local service. Arrived quick! And he was cool

Anna Dinatale

Victor was awesome! Came within less than the time he was suppose to. Got Me in my case carin seconds!!!

Kelly Braun

Victor was prompt and very nice. He got my car opened quickly and answered all my questions.

Heidi Smith

Victor was amazing. So friendly and personable. He installed my battery in less than a half hour. Great job! THANKS VICTOR!!

tiffany shackelford

Victor had did an amazing job was in and out within seconds recommend him very much.

Amanda Bestwick

Victor was very helpful! He jumped started my battery and got me to work on time :)

Tracy Hendershot

Victor was right on time, super friendly, and knows what he's doing. I'll call him next time and I sure there will be one LOL

victoria

Had a dead battery on July 4th and Victor was very prompt and professional. Great service. Thanks again, Victor!

Ivan Lopez

They take way too long. Gave me an ETA, got here 15 mins after their 45 minute eta. Wouldn't recommend

Rosalind Pratcher

Victor was very prompt and courteous. He was extremely helpful and patient. He exhausted all options despite the extremely cold weather (it happened to be the coldest day of the year...wind chills in the single digits). He was finally able to get through a door that had a keyless entry lock without any damage to the lock or the door which is very difficult to do. I greatly appreciate all his effort.

Imani J

Victor was so awesome! He was here in an appropriate amount of time so I could get to work on time. Very nice and very professional!

Megan Bradley

Today I had the pleasure of meeting Victor... he was literally the nicest person and went above and beyond... his friendliness and excellent customer service did not go unnoticed...he was fast and punctual with fixing my car. You are lucky to have such an amazing employee.

Cody Visnyiczke

The driver Victor was amazing. In and out. Got my keys out of my car in under a minute. Definitely recommend this company. And ask for Victor if possible. He's definitely a stand up guy.

Alexander Courtney

Victor was a great help when I had a flat tire. He came out, put on my spare and had me up and running in minutes. I highly recommend this business and in particular this employee! Thanks so much!

Missy Fisher

Wow! This is the MOST amazing company. I dealt with the Wilmington branch to open my car when I locked myself out. They were incredibly professional, polite, kind, and showed up in half the time I expected. Is there a way to give them 10 stars? If I could, I would.

Nicole Trejo

Just got the best service from my tech Victor. I needed my tire changed and he was here within 15 min of me calling! He was very friendly and nice to talk to! He got me taken care of in less than 20 minutes! I highly recommended him! from PopalockVictor has saved the day again!! He came to my daughters school for a jumpstart! I am very happy with his service again! Thank you State Farm as well for sending him to me! He is very polite and quick! Twice, he has had me taken care of in less than an hour!

Catey Clark

Victor does a wonderful job! Hes let me in to a car and 2 houses over the past few years. Each time he quickly opened the door. Hes on time or early, and very professional. And, he always has a positive attitude- no matter if its in hot summer sun or on a cold rainy night. I highly recommend him.

Shelly Rollins

Victor was the person on call to help put my tire on. He came in half the estimated time of arrival. He was very professional and quick to get the job done! Highly recommend guy to help in a situation.

Renee V.

I recently locked my car & apartment keys in my home & immediately called Pop-a-lock as I have used them in the past. I was told someone would be at my home within 30 minutes. An employee by the name of Victor not only called soon after to let me know he was on the way but he showed up within the time I was told. We all know 30 minutes usually means an hour or 2 lol. He was very professional & popped my door open in less than 5 minutes. Thank you Victor!

Ikerty M

Thank you Victor for your professionalism and promptness!! You represent your company very well. If I were to need Pop-A-Lock again, I hope the next representative would be as reassuring and professional as you were.

Ernestine Pratcher

No stars would have been given if that was possible.The telephone customer service representative appeared to be soft spoken but abrupt and abrasive and when asked to repeat herself was extremely rude. Upon initiating conversation the representative was advised that I was locked out of my house. She then snapped back, is this an apartment, condo or what? When asked how much service would be, she rudely replied, well it depends on what has to be done. And then advised it would be $99 and asked in an indignant way if that was ok.

Jade Roberts

Victor - came to me at my school within 15 minutes of the call and changed my tire quickly so I could get back to class. Great service.

Terry Evans

Victor went beyond my expectations an was so professional in during his job..I would recommend him and pop a lock to anyone..

Elizabeth Bornemann

Technician Victor came out to rescue me - arrived early, let me in almost immediately. Great service and great chating with him! Will call them immediately next time this happens to me for such great service!! Thank you again, Victor!!

Kimberly Ecret

VICTOR IS BEYOND AMAZING...Is professional, Courteous knowledgeable polite and he has a rod earlier off 3 times that on a dollars to say I've had to call he has been here 20 minutes before his schedule time and had me up and running in less than 5 this man needs to be cloned and you need to send him on the road everywhere thank you for having such a fabulous safe dependable employee with you it makes my life

Joel H

Victor was quick to arrive, friendly hang out with and speedy with the lock as well - thanks!

Amanda Kinsey

Of course I locked my keys in my car for probably about the 4th time. I had an estimated time at about 11:15AM. Normally when I request service for something, they arent even close to being on time. But my provider from Pop-A-Lock showed up nearly 30 minutes early! I was pleasantly surprised. Hes was also very nice, professional, & personable. As quick as he arrived he had completed the service. I wish I knew (or could remember) what his name was so I could give him more adequate recognition but he was fantastic & I would use Pop-A-Lock again. Would recommend it to anyone! Thanks Pop-A-Lock for coming to the rescue!

Heather Sarno

Victor was on time and did a great job changing our tire quickly and professionally. He was friendly and I would recommend him to anyone

Shepathra John

Victor was amazing on time very fast and efficient. Very professional and well mannered. I greatly appreciate his seevices

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