Name: Beverly Hills Ace Hardware
Address: 3621 N Lecanto Hwy, Beverly Hills, FL, 34465
Telephone: +1 352-527-1451
Rating: 3.7600

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50 Reviews

Beverly Hills Ace Hardware

3621 N Lecanto Hwy, Beverly Hills FL, 34465

acehardware.com

Call now: +1 352-527-1451

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Beverly Hills Ace Hardware Reviews

Renee Jones

I went in yesterday and everyone was amazing. They helped me find an extractor for my tub drain that had broken crossbars. Excellent team. Thank you very much for the wonderful service.

Judy Agnole

This is my go to place when I need advice on household tasks. One recent problem I had was not knowing how to replace or fix an electrical cord on a ceramic American Bald Eagle nightlight. I noticed that the cord on this newly purchased lamp had a gap that rendered it useless as a lamp.I cut the cord and took it to this hardware store hoping for a solution. The Assistant Manager, Curtis took the time to explain how to splice the old cord onto a new one. Not only did he explain, he patiently showed me how to mesh the new cord with the old one. I left the statue part at home but quickly realized that the cord should go through the back of the lamp in a pre designed opening. Curtis had the cords together and I asked if I could go home to bring in the lamp. I brought the lamp back to him and within minutes, I had a working lamp.Curtis went above and beyond to help me and showed me exactly how to splice 2 cords together to make one. He eased my mind, taught me, and kept his sense of humor while he worked his magic.Thank you, Curtis for a job extremely well done with poise and consideration for me, the girl who wanted to learn something useful.

Robert Cirnigliaro

Ever since Ace opened, about 2 mile from home, I have been using them instead of Home Depot which is 10 miles from home. So far anything that I have needed 'in a crisis' they have had. The people are always very helpful . Today Steve went out of his way to help me. It was only a 3 dollar item, but he did the walk with me 3 times to get it right. Thanks guys for great service in a world full of people who don't give a damn.

Susan Minter

I visited your Ace store for the first time last week. There was a young girl at the paint counter. I asked her about a product she told me it was on aisle 12. I could not find the product so I went back the the paint counter. She looked at me and sighed she made me feel like I annoyed her. So I left the store. I thought maybe she was just having a bad day. I went back on Saturday with the intentions of buying a traegar grill. The same girl was at the paint counter so I approached her her badge said Brianna. I informed her that I wanted to look at some grills. She called for help. A young kid came over he proceeded to tell me that he would have to get someone else to help. I waited about ten minutes and went back to the paint counter. The same girl looked at me like I was getting on her nerves. I left the store and went and bought a grill somewhere else. I will not be returning to this ACE Hardware store.

Fred Richards

Steve at the store was extremely helpful. Tremendous service. Could find a better hardware store. Fred Richards

isedie

I walked up to the store this morning at 7:30 (the time it says it is open) a guy moving bbq's turned and stopped me at the door. 'The.money isnt in the drawer, ill let you in when she is ready'. I then said its 7:30, which prompted him to say 'well we are running late'. This is not how you great customers. You should of informed me of the cashiers tardiness...then let me in to pick out what i needed. I would have waited for the register. instead I walked away never to shop there again. I live right down the street and would rather drive to lowes then be greated by the gentleman who acted like I needed to stay out of the bank until the vault was closed. Need more customer service training.

L S

They rarely have what is needed. If you need paint, go somewhere else - if you need stain, DEFINTELY go somewhere else. Supplies and colors are always extremely limited. Need keys? Go somewhere else. I've been there three times now, and the (not fancy) standard housekeys I had them make for me don't work. I had to fight to get my $$ back. Lowes had no problem duplicating them and they work. The cashier was rude, the people that work there are clueless. I keep trying this place, hoping somehow that just ONCE they will actually have what I need and that it works. Why? Only 2 miles away. Guess I should just save my time and go right to Lowes or Home Depot -and their prices are outrageous besides. Don't even TRY to use the $10 off purchase coupon. They will find an excuse not to let you use it. Finally tossed it in the garbage.

Tommie Alexander

I'm a regular lol love the store and the staff

Main Ship

First of all, the place is well stocked and well cared for. It's well lit and clean. Staff is polite and helpful. That said, I left without buying what brought me to the store. They had it but it was absurdly overpriced. That not unique to this ACE. It's endemic of all ACE Hardware Stores. ACE prices have little relationship to value. It's wasteful to overpay. It also encourages people to charge more than something is worth without consequences - like going elsewhere.With so many stores across the country, I would expect ACE to be able to offer more competitive prices. They don't. Everything is higher priced. Everything! Unless it's on sale, it's hard to find anything that isn't double the price found elsewhere - or more. On sale, I found a Rubbermaid Brute 32 gallon trash can for $19.99. That was better than elsewhere but is was not the normal price. A small phone cord for connecting phone to wall outlet that you can get at a dollar store or for $1.00 at any big box for $1.89 is $4.95 to 6.95 at ACE. If that's the kind of profit they need to pay the bills and stay in business, then they need a leaner, more efficient business model. Then agains, with those huge tax refunds, thanks to Trump, maybe I should spend all that money at an overpriced ACE.

Phillip Rehmann

First trip to the local store started out on a bad note but the follow up visit the next day, resolved all issues and brought me back as a customer.I know this is vague.... just don't like to type a lot. Hope to have a good long relationship with the store.

Gwen Barefoot

Was in store today the cashier was obviously Annoyed that she actually had to wait on customers apparently she needs to be retrained on customer service Protocol

Don 84

Staff was great, I brought a load of landscaping Materials and was unloaded with ease. When I called, the young lady who answered was very pleasant to speak with and was very helpful. Definitely a little tight to maneuver my rig, but I will gladly accept another load going there.

Michael T

This is a great Ace Hardware! This is a small store but the great customer service and knowledge make up for it. There is someone who is always ready to answer your questions. A+

Russell Williams

My elderly 78-yr-old mother whow lives in Beverly Hills, FL went to Ace Hardware to buy 5 bags of mulch for gardening. They told her to take her car out back next to the mulch. She did, and waited. No one came out to load it for her and she had to load it by herself!! Some young boys these days seem to have no respect for the elderly, or they're just plain lazy. It's sad that I had to write this.

Robb Webb

I shop at this store fairly frequently. I like that they have a good selection of plumbing, electrcal, and hardware. The staff is always friendly and helpful and they know where things i ask for are located. Someone is doing a good hiring job. Their propane is also reasonably priced. All in all it is just an all around good place to take my business

Julie Stevens

All the people who work there are very helpful. They always help you get the right paint or the right hardware that you need.

Ed Turschmann

Knowledgeable staff found what I needed in no time.

Barbara Kirschner

The store is back on track. The staff seems happier. We found everything we needed.

Wessley Heim

Just what you would expect, the helpful place !

Wayne Lehtinen

Great friendly atmosphere, & great Customer service!

Sherri Rogers

Knowledgeable and friendly staff with everything I needed in one stop!!!!

M.A. Kepler

I was having a problem with my push lawn mower. I went in and spoke with associate David and he was wonderful! He's very knowledgeable and knew what I needed. I even brought in my carburetor in and he spent time with me to help me clean it up! Wonderful service; I've never had a bad experience here!

Chris Glass

Staff is very knowledgeable. We are there to help! We take pride in customer service and product knowledge. We have full lines of Stihl, Big Green Egg and Yeti! Also a full time mechanic and $5 chain sharpening. Come see us!!

Matt Nelson

Happy they moved to this horrible, godforsaken place. As usual, you'll pay a little higher price than traditional 'box' stores but, you don't have to walk for miles and staff seems to be treated fair and aim to please. Is a smaller store but, is well stocked and organized. They usually have whatever I need in stock, otherwise they'll order it and give me a friendly call within a day or two telling me that my order is ready to be picked up. Zero complaints. Worth the time and money.

Larry Conner

Its ok. Pretty busy place and hard to get staff to help you

Jayne Smyth

This last time I shopped at Ace, the sprayer was not the right size for my kitchen sink. This time I paid too much, again, for an item that I could not install. And since I wasn't given a receipt, it is a $30.00 loss. Never again. Overpriced poorly made, not a good sales model.

Marie Bleecker

I really wish I could have given this a goose egg score. I usually go to this store several times a month, but lately with the kids running this store it is awful. The customer service is zero. I was in there on Thursday 1/19/17 to pick up the LED bulbs that were on sale. There was 3 kids in paint, 2 girl and a boy. And a girl at the register. I asked which was brighter daylight or soft white. The girl at the register asked the boy on their headset my question. Mind you we were only about 4 ft away. I got a ridiculous answer and was told it was my preference. At that point another customer answered my question. I then asked for gutter guards, the response was down that isle. I found them on my own , still no customer service. Frustrated I checked out. It was then the cashier said in the lighting isle there was a display so I could see the difference. I just looked at her. Now ,no one could have said that earlier. Next time I'll drive to one of the big box stores.

George Pavlides

Very pleasant to deal with. Manager was very helpful.

gary peters

Nice service but was black Friday

Cindy Jones

The staff was very helpful and even called another store in the area to see if they had something I was looking for.

elizabeth michalski

Bigger than I thought it would be a lot of choices on soil but none of the employees were not that friendly

Ted Pryvet

Came there looking for a special bolt, which was custom made, and I needed something similar to duplicate its properties. A man David helped me. He Instantly told me that they didn't have it, which I expected, but he went a looking throught their stock and found one similar enough for me to cut off the threading and it would nearly duplicate my screw, but most definitely fix my issue. So he worked it, and knew his stuff.

Joe Sibley

Close and convenient. A good alternative to Lowes and Home Depot and without paying higher prices. The people I've delt with there have always been fine.

Linda Bell

Very helpful staff. Never wait in line.

Troy

Zero is best! Had to deal with a Glenn for a Stihl sale. He was a nasty individual!!! As you can see staff at this store is horrible and the 5 star rating from a Chris Glass he is the store manager.

Dan Swogger

Needed propane for our rv. Service was quick, friendly and prices are fair.

Jessica Forlaw

Many items I've went to buy wasn't there to purchase. Just didn't carry items I needed in stock.

Nancy Fahey

Very helpful.

P B

Ive been to this ave several times and every time ive found what im looking for and was out the door quickly.

Always great, great prices and service.

Nathan Hartley

Only one star because there isn't a negetive. Today was the last time I will ever set foot in this store. I went to buy a 300.00 stihl chain saw and when I asked about it the guy that came to help was the rudest person I have met. I have had to deal with him before and it's the same. He always acts like your an inconvenience to him. Because of this person I will not be recommending this store anymore and as a business owner I talk to alot of people.

Charles Hall

Clean store and friendly helpful service

Joshua Whiteneck

I was total shocked. Some people are friendly, others not. I needed a key cut, well the know it all cut the key wrong. When I went back, he refused to recut the key. I wont be bringing my business back there again. Home Depot and Lowes are about 15 mins away.

Luis Michaels

As usual, very good.

albert jones

Never treated needed help no one to help had to wait to check out

Don Jameson

Had my item, plus more, always asking to help.

David Wilder

Had the o-rings we needed.

Susan Firster

Always someone there to answer questions.

John Carpenter

This location is the Average Ace Hardware, but is conveniently located in the middle of the country when no big box stores nearby

Robin Ploss

Not to good

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Beverly Hills Ace Hardware

3621 N Lecanto Hwy, Beverly Hills FL, 34465

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