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Florida
Rockledge
Pop-A-Lock of Brevard County
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50
Reviews
Pop-A-Lock of Brevard County
571 Haverty Ct, Rockledge FL, 32955
popalock.com
Call now: +1 321-636-0302
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Pop-A-Lock of Brevard County Reviews
Brielle Mulder
They were very quick, professional, and were able to save me money by offering new keys instead of changing my house locks completely! They were very friendly and easy to talk to as well. They provided me with new house keys, sprayed the keyholes so they would be smoother to use, made me a new car key, and helped me retrieve my keys from my car when I accidentally locked them in the week before. I highly recommend using them! Be patient and remember they have a lot of customers to help, but they're worth the wait!
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Jennifer Conley
I am very impressed with this company! They were quick and didnt cost an arm and a leg. I called a few places and just got the run around. Will definitely be storing their number for future inconveniences! Thanks Brian : Jen and Cory!
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Nelson Galarza
Made two car keys for my car. he did a Great job. Tommy Bell I really recommend him a 100%. Great company.
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Marie Clark
Bill arrived to our home with a smile and a strong work ethnic! He was careful when he unlocked my BMW and all was done at the speed of light! Price was affordable as well. Thanks a lot. It made my day.
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Vikki Ciardiello
Brian was very expirence and extremely helpful. Really went above and beyond to help me with my situation. I would recommend Brian to anyone who needs a hand, and I will. Thank you so much, you have earned my business for life!
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Alan Kapornyai
Very honest and reliable!
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AIA Ad One Group
Sharp on time of arrival. Very professional; mastered his tools. The car was open quickly. Also very kind; I was frustrated and he really transformed my mood in happiness.
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Linda Betts
Brian was excellent. His expertise, knowledge and advice was much appreciated. We highly recommend... and they will be our go-to company.
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Bob Wolfley
I lost my chip key and call Pop-A-Lock Tommy Bell was the technician that showed up amazingly swiftly was absolute professional and the shortest time and I could imagine got my key codes or made it impress the hell out of me tonight if you do call Pop-A-Lock in Melbourne please ask for Tommy that dude is awesome
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Ashley Butterfield
They got the job done, but there is room for improvement when it comes to customer service. Short version: the technician showed up two and a half hours after the schedule time and the company was not proactive in communicating that there would be a delay. Long version: I called and made an appointment for a door re-key and was quoted a price and told that someone would come between 2-4PM. The technician did not show until 6:40PM. I never received a called informing me that the technician would miss the appointment window. At 4pm, I called the office for a status update and was told the the technician would contact me directly with an update. After waiting 30 minutes for the call to come through, I called the office once more and was told that the technician was behind schedule and that he would call me after he finished his current job. The technician called me around 6PM and show up about 40 mins later. Before he started working on the door, I asked him to confirm that the charge would be the same as what was quoted. He said that the office gave the wrong quote, that the fee should be $20 more, but he honored the quote. He got the job done quickly and I was happy with his work.
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Anne Marie
Brian rescued us after we locked our keys in the car. He happen to be walking by as we were searching for our keys and offered to help on the spot. This is the company to call when you need a locksmith!!! I'd give them a higher rating if I could!
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krista colquhoun
Thanks Brian for the excellent service today. Would definitely recommend Pop-A-Lock services to all of my friends and family. Kind, professional and knowledgeable. Cant say enough about my positive experience. Best in Brevard. Absolutely!!
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Penny Paclik
Ive used them twice and had a great experience both times. Chris is a wonderful tech and the guy that answers the phone was so helpful and really wanted to help! They are my go to now for all things locks!
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Reid Arendall
Ed the friends of a dispatcher for 10 years called me after the dispatcher said i was harassing her. This was not the case. I was lied to and told 3 different times when Ed would arrive. I watied for the third time i was told it would be another 45 min and finally asked when the real eta was going to be because I needed to relay this information to my boss. Dispatcher got mad called Ed and Ed called my personal phone to cuss and scream at me calling me a fing ahole and I should f myself. This is a joke of a business. I did nor said anything wrong. I even apologized to the dispatcher about my tone multiple times cause I'm running late and I was told multiple times 20 min then 45 then 45 again then another 45 because ed had to go change two tires. I get there is covid and your short staffed but put an eta of 3 hours so I can contact a company who cares about their customers and dosnt call them cussing them out with every name in the book then hanging up. Even if I was in the wrong which I wasn't and never directed any anger or cussed at the dispatcher. I have contacted the BBB as well as USAA. USAA is my insurance company and I had them on conference when ED called. I was told I need to file a lawsuit and this is the action I am planning to do if something isn't corrected about this in the next week. I will never do business and I will make sure everyone i know stays away from this joke of a company.
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Nikki Tuikaba
The young lady I spoke with on the phone this afternoon was so professional & accommodating. I apologize that I don't remember her name because I was a little upset. Brian was an absolute Angel. I am very grateful for the both of you!I recommend them over any other locksmiths!
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Joey Ortiz
My tech Brian was the most knowledgeable, nicest individual Ive ever met. He went above and beyond and actually exceeded my expectations. I definitely will be giving my friends his business card and will definitely call him again.
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Susan-Jim D
Our technician who came out was fantastic, very professional and knew exactly what to do. Changing a tire on an avalanche truck Is not an easy task, especially in the dark and cold weather. Our technicians name was AVI . Great job!! thanks again. Thanks again.
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Nathaniel James
I really appreciated the quick service. I was told the technician would arrive within 30-45 minutes. It may have taken 15 minutes for him to arrive. He was super professional and had the door open within 3 minutes. Only $49 for the service is way better than a lot of services advertise.
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Natalie Sater
Bill came to my assistance promptly and professionally. I'm appreciative of the services that got me back into my car without any delay. Thank you, Bill!
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Darin Tennant
Fast service and friendly technician, we had one minor problem with the job and they responded ASAP and resolved the problem.
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Geoffrey Miskell
Came to my rescue after my children lock the keys in the car. Brian arrived 2 minutes before the estimated ETA and had my vehicle opened a minute later. I will be definitely using Pop a Lock again. Amazing customer service, can't beat it!
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Christine Lenti
Mr. Bill made the changing a tire experience great. Had a bad day and he came up with a smiling face and jokes! Great Tech ! Thank you!
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J C
Bill was so quick and professional and he was able to get me into my car efficiently! Great experience!!
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Sue Kraus
Called and got price, hung up got a couple more and called back, price went from 49 to 79 and Paul was very rude all I stated was I could of been told hey if you call after 7 it will go up but no one said that and to have a attitude to me when I questioned why and said thats not really nice hes said its a business not about being nice well I will remember that and point taken Pop A Lock is not about nice its all business and its sad with all the fear and things going on and some of the business establishments go above and beyond but not Pop A lock nope all about them
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Anna Gleich
Tommy Bell assisted me today and he was amazing. He gave me full service and was the kindest man Ive met. He used this cool tool to unlocked my car without having to use the pumping tool(which I feel like damages my car). He was patient and accommodating to all my needs. Someone give him a raise.
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annie DiGennaro
Mr. Stone was so nice and helpful! The whole pop-a-lock experience was great! He made my frustrating situation so much better! Thankyou!!!!!
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Rene Florence
Tommy Bell showed up as fast as he could today. Despite the job not being as easy as we thought it was going to be, he kept me reassured that no matter what he was going to finish what he came there to do. He had a confident, positive, genuinely kind attitude from the minute he showed up. Since I was to the point of calling a locksmith, the situation with my truck was a disaster, and I felt it was going to be a mess getting it resolved. Tommy showed up and immediately put my mind at all ease. He is a confident, positive, talented employee. Pop-A-Lock should be extremely proud to have him as a face for the company. I will definitely be a return customer, and hopefully other employees will provide the same service Tommy Bell did. Thanks again.
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Richard Dummer
Brian was amazing, so friendly and helpful with changing out my door locks!! Excellent service with quality workmanship, will recommend to all my neighbors!!
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Hippo Roofing
We were very pleased with the service provided by Pop-A-Lock of Brevard County. They came the same day as called and changed numerous door locks quickly and at a fair price. I would recommend them to all based upon personal service this date!
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QuanTrice shorter
Brian was on time, super nice and helpful! He is very professional and personable in explaining everything.
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Alicia Carson
We were given a time range that they were to arrive to change our locks on our business. They arrived during their allotted time and worked efficiently. Brian was very friendly and personable. He did everything we asked and did a great job. Highly recommend!
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Dennis Mattson
Amazing service! The lock on my front door broke and we needed a locksmith - on the weekend, of course. No worries. Brian was at my house in no time, and 20 minutes later had everything fixed. Even reassembled another lock that we were having issues with - for FREE! Fast, courteous and professional. Five stars all around. Thank you!
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tonya lee
I would hands down recommend this company to anyone in need of these services!!.Brian King was the technician who helped me with my car lock issues. He went above and beyond.It is people and businesses like this that restore my faith in humanity. Not only was very professional and handled the issue in a matter of minutes once we knew what the issue was he was very friendly and made a hard situation a lot less stressful. Hands down best lock service around not to mention just good people!!
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amy crook
I had the most pleasant and professional service today. Brian took time to show me exactly what he was doing which built trust. I am very appreciative for him putting new battery in key fob and cutting a new key for me as well. I really felt cared for and will definitely be recommending company to everyone I know. Turned my horrible day completely around! Thank you!!!
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JERROD MOFFITT
Turned a bad situation into a good one! Fast, friendly, and at a fair price. Highly recommend for all your locksmith needs!
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suzette batka
Awesome service!! Kudos to Brian!!!! Willing to 'go the extra mile' to help someone in distress!! Will not go to anyone else... Totally top of the line customer service, professionally and knowledgeable. Unbelievable timing! HIGHLY RECOMMEND!!!!
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Terry Kozusko
Person on phone said 30 minutes. Late! I would have called elsewhere. Almost an hour before he showed. Clerk on phone said 30...thensent a text claiming they quoted my 35 LIE. I HATE it when a business gives a time and they don't show!Then when he did show it was on excuse after another.no break on price either. NEVER AGAIN!
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April Diaz
Brian showed up on time -- was so helpful and super responsive. The best service I have gotten in forever.
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KD Kelce
The honesty of this company is 100% I had lost the key to my car and called Pop a Lock to have a new one made. While I went inside to get my Drivers License Brian found my keys sitting on the boat deck next to the car. Fantastic service from the lady who answered the phone to the technician who came out. I highly recommend this honest company. Thank you so much.
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Tim Johnson
Locked my keys in my trunk today way out in Indiatlantic. Figured on a Sunday I was looking at a couple hour wait and over $100 easy. Called at 2:25, was told an hour. Mike arrived before 3:00 and I was back in my car driving away by 3:15. 45 minutes total, only charged $49, gave him $60. I was very impressed by their response time and price and the professionalism of Mike. Would highly recommend if you're in a pinch. I hope that Mike is given a bit of a bonus if the owner reads these.The woman on the phone was very polite and patient as well. All around a great experience in a stressful time.
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Absalom Peek
Great service thats all I can say, splendid job and SUPER friendly.
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Brittney Lamb
Pop-A-Lock cares about their customers! They will be my go-to. Thank you!
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Zach L
Cordial & Professional locksmith's, came out fast & gave great service with a smile. Very affordable rates too. Wont be using other company's again!
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Tara Moates
Brian was super helpful and amazing throughout this entire process! My key would not turn in my cars ignition. A mechanic told me it was my ignition lock cylinder and the price I was given was twice as much as what I was charged through Pop-a-Lock. Brian rebuilt it and even surprised me by making me two new car keys at no additional cost, one with a button to lock/unlock my car because the door lock has been not working also. Brian had such a great work ethic, very intelligent and handy, and very nice and professional. He fixed my issue very quickly; I could not be happier with the outcome! Thank you so much for getting me back on the road in an affordable and quickly manner! I will definitely be using his services again if anything else comes up.
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JoJo Jackson
Bill came and was very proffessional and knowledgable!!!
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Katherine Gilmore
Brian was amazing! He is funny, knowledgeable, and efficient. Highly recommend this company, from the customer service representative to the locksmith it was a great experience! Thank you again Brian!
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Paul Kinney
Best service ever Brian was great
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jeff jackson
Showed up quickly, nice guy.
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Harry Rosenblum
It seems Brian gets a lot of kudos here, and deservedly so. He is smart, efficient, friendly, and skillful. He helped rekey our new home which required several cylinder changes as well as modifying our keyless entry system and our custom made front door. He is the best representative that Pop-A-Lock could have!!!!!!
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Lacey Lowrimore
Locking bosses keys in brand new truck priceless. Getting lock smith on the way before telling.. Golden child. Guy was quick, friendly and there before the other 3 companies I called 2hrs before hand.
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