Name: Crest Lock Co.
Address: 10015 Pulaski Hwy, Middle River, MD, 21220
Telephone: +1 410-256-7800
Rating: 4.5000

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50 Reviews

Crest Lock Co.

10015 Pulaski Hwy, Middle River MD, 21220

crestlock.com

Call now: +1 410-256-7800

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Crest Lock Co. Reviews

Melody England

My car fob battery died. Stopped in Crest Lock where Kaitlyn put a new one in. No easy task, but she was patient and diligent and I'm off and running again. Thanks Crest Lock! Thank you Kaitlyn!

Taymane Carter

Great service!

Lenny Owner HistoryKeepers

The lady that cut our keys was wonderful and these were hard to find blanks but she made it happen!

LaRonda Outlaw

My first time getting keys made wasnt a horrible experience just a little frustrated because my keys didnt work in the locks I got for my job . However I called back and sent my assistant back and they handled the situation with such professionalism, thanks ladies

Denice Funk

Great service. The young lady that helped me was friendly and knowledgeable. Prices are reasonable as well. Highly recommended.

Mike Ward

Chris and his team are highly knowledgeable. Highly recommend!

Bryan Steinmetz

Great help recommend if you need any kind of key made.

Bonnie Wesselhoff

Very professional service and a warm efficient staff.

Amar Marathe

My original key for my 2004 Lexus was falling apart (the plastic for the key fob was breaking away from the key). I tried to get a new key made at a local hardware store, but after 2 attempts the keys would not work. Crest Lock was able to cut a new key for me in a few minutes at a reasonable price and it worked on the first try. This will definitely be my first stop next time.

Earn Fullard

Great customer satisfaction. Have everything you need.

Stephane Philippe-Auguste

Great place and very helpful

Stuart Jacobson

Great business lots of inventory they were able to make the keys I needed and rekey my lock I would highly recommend them for any lock or key needs

Nancy Ollerhead

Courteous, knowledgeable staff took care of the problem with my clicker promptly.

::::

I can't recommend them enough. They do a great job, they're honest, they're nice. Everyone and their mother should go here.

gil raith

Total lock and security needs. Friendly, informed staff.

Jeffrey Stoddard

First rate key and lock shop.Absolutely true to their radio advertisements.Knowledgeable about their craft and fast service.Dropped in on a late afternoon to get a bunch of keys copied, and they didn't blink an eye. Job was done quickly and accurately, with all like keys and copies organized properly.Great selection of locks and key accessories to shop while there.Highly recommended.

Goody Win

The company was great. Everything was done quickly and accurate.

Deborah Abell

Unfortunately I need to go back there because the 3 keys that I had made from there do not work. I'm hoping that, they not only will replace them, but they will work. I've done business there before and didn't have an issue and the lady in the office was very nice

thomas colvin

Always a pleasant And courtesy people.

Darrelll Witherington

Just found out was in area and took care of all my needs ,definitely my go to locksmith here on out.

Helen Milchling

I lost my key for my car. They ordered what I needed and programmed it for me.

David Howlett

The staff goes over and behind to make sure all customers get the service they need

Jerry Robey

Very fast and knowledgeable!

paul jones

Lost my keys to my RV. They were able to make new keys in no time. Staff was extremely friendly and knowledgeable. Very reasonable priced. Thank you guys for a job well done!!!

Stan THE MAN

Excellent service!

James Carl II

Friendly staff in good service. thanks!

Leonard Kulacki

They are very professional, prompt and economical

Mike Roche

Best place to go!!!

Matthew Federick

Great selection of safes

Ellen Gifford

Although the process of getting a car re-keyed is stressful Crest Lock was worth the money and time very professional. Free prepared to bring ID and your registrations.

Mister D.R.

Wanted to charge me $25 dollars to cut a key that was old,went to a mom and pop store cut key with no problems $4 dollars

Dawn Schmidt

I had a broken in half key only key, and they were able to fix. Great customer service

Bob Bradshaw

I had an older style lock that was broken. It belonged on some French doors that would be costly to replace. The manufacturer wanted to charge me a fortune for a repair kit. Rather than send me away, Ashley spent a great deal of time fixing my problem. She saved me a lot of money and hassle.

Sam Parker

Good service.

Jim Edwards

It was closed no weekend hours.

aboxoffrogs

The worst customer service ever. Even though no signs posted they expected cash payment despite credit card being offered. This was a direct company related expense for me (key to work truck). They even cut the single key requested before this information was imparted. The manager suggested he could extort me for more money and then he would take my card. He said otherwise he'd be cutting the key for free. This jerk not only cut the key for free but took a loss, as I walked out leaving him with no profit or break even point. Buyer beware...if these jerks can't make enough profit on you they will try and figure out how. This is also contrary to the agreement they establish with the credit card companies...but to some businesses I guess lying is second nature. Doesn't eveyone still carry cash around? Didn't think so.

David MILBOURNE

Fast service , fair price and the young lady (Ashley) was top notch. Very knowledgeable.

anthony Dicara

Pat Letke

They have a huge inventory of key blanks. Needed some odd keys made...1 was cut on a wrong blank... Went back, they said they had to order different blank... Would be in stock in a few days...Well it took weeks...When I would go back in there ... Would be told same thing about it coming in..Was told I would be called later that day with more specific info...No call. Would highly agree with the other reviews - awful customer service.

Arborman 1943

Great people, friendly and courteous. Good pricing for new keys. :)

Daniel Wilson

great team. Resolved my lock issues.

Viki B

We switched to Crestlock for our gate system and key fabs as well as the software and they are wonderful to work with!

Ayana Chaps

They placed nearly dead batteries in my car remote and tried to pass them off as new. The batteries died within 45 days. When I returned to complain and have them fix the issue, the manager told me that they didn't even carry the batteries that were in my remote. So that means that I was given someone else's OLD batteries instead of the new ones thay had me pay for. It took them over an hour to change the remote batteries and reassemble the remote. The customer service is horrible. The wait is always too long. The attitudes of ever single employee is piss poor. I would not recommend this place to my enemy.

Michael Erway

Locked both sets of keys in company truck. Called Britani who took my request, informed me it would be cash or credit card (forget of check was an option) and said they get someone over ASAP. Soon afterward I received an email stating the Taylor was on his way, with picture of the technician. * minutes later received an email stating he had arrived. Showed him to the truck and another 8 minutes later received and email that he was done. All very kind and great fantastic service!

scott shiner

Ashley was professional ,Quick and very knowledgeable I was in and out thanks again Ashley !!

DexifySeth

Great service. I locked my dad's keys in the car and Ms. Ashley helped me get them out.

TRU DREW

ASHLEY HAS HELPED US OUT AGAIN WITH AN AUTOMOTIVE LOCK AT THE LAST MINUTE. THANK YOU

Charles Martin

Locksmith with a nice showroom and excellent customer service.

Alana Young

They were very helpful and insightful

LA Myers

Took a few tries but they helped get an aged cctv system back in service. I will be a return customer.

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Crest Lock Co.

10015 Pulaski Hwy, Middle River MD, 21220

Crest Lock Co. Reviews

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