Name: Kenny's Lock
Address: 357 Adams St, Boston, MA, 02122
Telephone: +1 617-436-6718
Rating: 4.6667

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45 Reviews

Kenny's Lock

357 Adams St, Boston MA, 02122

kennyslock.com

Call now: +1 617-436-6718

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Kenny's Lock Reviews

Hallie Ephron

Very professional, punctual, good value, excellent work. He replaced a lock and repaired one we thought we'd have to have replaced. We'd use him again and recommend.

Che Robinson

Small shop but they know what they're doing when it comes to Locks. One guy seemed a little frustrated because of the question I asked and he seemed like that doesn't happen but the older gentleman came out of the back hurt what was going on I said yeah we can do that instead of the guy apologize he said oh I'm sorry I didn't know we could do that oh, he just went about his business. That's the only thing stopping it from a five-star

ktb ktb

They are excellent on time and solve the problem.

Lavish Beauty

If I could give 0 stars I would. Worst experience ever. I had an appointment scheduled to put new commercial locks on my storefront business. I took the initiative to personally go into Kennys Lock the day before the appointment to go over my opinions and show them pictures of the door and to get a quote. They advise me I should get a lock that was $250+ (because it wouldnt break and cheaper locks would break over time). They quoted me $400+ With labor and material. The day of the appointment the locksmith asked me to send him pics of the door to get an idea of what was going on before he got there (since he was 30-45 minutes out). He texted me he was 15 minutes away but actually took 30-40 minutes to get there. Once he gets there he takes about 10-15 minutes to talk to me about the door and grab what he needed from his work van. He sent 2 hours trying to put the lock on. There was no holes in the door prior to him touching it. He drilled several holes and after two hours he advise me I shouldnt be putting that lock on the door if I wasnt going to buzz people in. So he convinced me to put a $79 lock and told me it would be a better option. I believe this was because he was having difficulties putting the original lock on and wanted an easier option and he didnt want to spend more time trying to figure it out. So he spends another hour or so putting the cheaper lock and latch on. He ends up putting it on crooked and blamed it on the door. I was not satisfied with the look or the workmanship of the lock and the latch. He couldnt even put the right nails in. So once he was done he called his boss to get a total and they advise me it would me $480+. At this point I advise him I wasnt going to pay that. Unfortunately I shouldnt be charged for 3+ hours of labor for something the locksmith should of realize he couldnt do from the start. Once he called his his, his boss disrespected me by telling me he didnt have all day to hear a story. I told him I was going to go to the store and he advise me he didnt want to speak to me in person and that he dont want me in his business because he was going to a meeting. He was rude and disrespectful and I couldnt believe I was being spoken to like that. I told him I wouldnt pay for anything until I spoke to someone in person. He started yelling on the phone and telling his employee to take the locks off and hung up. A minute later he calls the employee and told him to leave the locks on and just leave. The employee was shocked that his boss was talking to me like that and calling back and hanging up. I would NEVER recommend them. As a business owner I have never been disrespected in my life like this. The employees that work in the store were apologetic about what happen since they met me in person and didnt know why their boss escalated that way. The boss never personally called me to apologize or rectify the situation. I shouldnt be treated like that and I wont allow anyone to disrespect me. I originally chose them because they had high reviews but me being a business that a couple of doors down from them, I would never recommend them again. I had witnesses that heard him yelling and screaming and belittling me over the phone. They will never get my business again

Paul F

Kenny's has done multiple project for me and has always done a great job, service and communication are excellent

Caru Office Manager

Kenny's has been our locksmith at work and always did a fine job. So when we needed a deadbolt installed at home, I called Kenny's. The technician was extremely personable and the work was done quickly and properly. The cost was also very reasonable. Highly recommend!

Joshua Grant

Great customer service. I recommend this place highly!

T Paskell

Called Kenny's Lock in the morning and they were able to come to house the same day and replace old lock. Ron the installer was very, very nice and knew his stuff. Called other locksmiths and Kenny's Lock was least expensive. Highly recommend.

Tom Tobin

Excellent place for locks and keys and for home jobs they go out on all calls and all safe protection

Barbara Castro

Kenny's Locksmith have very professional young men working for them. They will always try to work with you. Their prices are reasonable. In addition, you can see that the technicians who go out are proud and speak highly of their boss. Polite, patient, and very hard workers. :)

Paulo Paizante

The best in Town...

Charles Balasalle

THIS IS MY SECOND TIME USING KENNY'S AND AS USUAL THER WERE EXCELLENT. KUDOS TO SEAN

My Brother's Keeper

Greg and his staff at Kenny's Lock are responsive and reliable and they do OUTSTANDING work. As a company, they're also very generous and committed to the community. On many occasions, they've donated professional services to our charity, My Brother's Keeper, so we can serve more local families in need. Simply put, GREAT people who do GREAT work. Thank you, Greg!

Andrew Czopp

i had an amazing experience from the minute I placed the call for service, to the time of final installation. Extremely professional, knowledgable, (I am the homeowner of a historic home with lots of quirks) courteous and friendly. They were very accommodating to my schedule and not once complained to change a date. They are on my permanent contact list should I need there services in the future. I highly recommend them!!!

Delsin Grubbs

Greg was very helpful dealing with a mailbox key that had been broken laterally instead off a clean snap. He gave me a couple of estimates depending on scenario and walked me through the process. He was accessible after hours via email which I didn't expect.

Mátti Kovler

Nik came precisely as scheduled and installed 3 locks ($150). In sum, they are very reliable, very professional and also very moderately priced. No wonder they have a 4.9 average review. Will definitely use them again.

Facilities Sales

We have been working with Kenny's Lock for many years and their Service Technician's are always prompt, polite and very skilled at what they do. Scheduling is always easy, even with our many emergencies that can arise. I would highly recommend them for your locksmith needs!

elaine happnie

Very nice fast service and professional work . thank you

Hillary B

Awesome company, great guys to work with! I have had an excellent experience with Kennys lock, having keys made and properties re-keyed and locks changed. They do a first rate job!

Nicole Washington

A local and convenient place to get replacement keys and such.

abanjanac

We have been using Kenny's Lock for years, their service can't be beat! As a Property Manager I need a locksmith who's dependable, knowledgeable and can get things done quickly. Kenny's Lock provides it all. Highly recommend!

Twiggy Wigg

Kenny's Lock has been one of our Locksmith's for many years, they are reliable, friendly and located conveniently in the Boston area.

Goldthrone 32

Great place

justin locke

I took a 100 -yr old mortice lock with a busted spring in to these guys and within an hour they had deciphered what was wrong and fixed it. Customer was thrilled and so was I. Very impressive!

Janice Pinola

Wonderful service, always meets promised dates, very professional work. Highly recommend Kenny's.

nestito hernandez

Good people

Anthony G

Good place. Mohammed is the man!

Shaun Hastings

Worked with Nik and Greg and they were very helpful and responsive when working with them on my last project.

Victoria Forman

Great service very reliable !! Highly recommend !!

Joseph Rosenfield

Very knowledgeable

Darryl Innis

Well done job

Francis Nviri

Quick and delightful service

Youngbarry Perry

Doja Moor

Victor Feliz

Mohamed Mohamud

Cea Tried It

marcel malafaia

George Little

Mark Wayne McDowell

Emily Schadt

William Morales

Marjorie

B Walker

Ronnie Phillips

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