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Missouri
Kirkwood
Sure Lock & Key
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50
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Sure Lock & Key
11019 Manchester Rd, Kirkwood MO, 63122
surelockandkey.net
Call now: +1 314-822-7300
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Sure Lock & Key Reviews
Jeffrey
They are more than a locksmith and have a full store of lock and security related equipment for sale. The staff were friendly. This was the only business that was able to make a copy of a motorcycle key. Other stores, including the big box retailers, didn't have the ability to do this. The parking lot is small and the location is easy to zip past so keep your eye out while driving. I recommend visiting them for a multitude of needs.
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Khalaf Alkaabi
I would recommend this place to anyone who lost his car's key. I have a lexus gs350 2014, and because it is a new model many keysmiths either could not help me or quoted a very high price. I got a new key here for my Lexus for half the price of the dealer with two years warranty. Including programming and emergrncy key cut .It is exactly similar to the original one. The staff is very nice and professional.
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Brian O'Shaughnessy
Great resource, I called with an issue I had with my automotive key. They were able to talk me through a simple process I could fix it over the phone with no charge! Then said if I had further issue I could bring it in for more direct assistance. I will definitely come back whenever I need any help. Very happy with my experience.
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Bryan Oney
I had an insane experience with American in St. Louis, and a review mentioned this place. Called and they were amazingly helpful and quoted me an excellent price. Just earned my business always!
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Josh Rideout
Quick and quality
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Nicholas Taege
Russ came out to help me install a smart lock that I needed helping drilling in a new deadbolt. Russ was extremely personable, knowledgeable, helpful, and efficient. Another locksmith quoted me $400 for this service and Russ did it for a quarter of that. I can't recommend them highly enough.
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Willie Watson
Great customer service, very fast and clean. Need a key, this is the place to go.
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andrew doom
Could not recommend more! Cheaper than anywhere else plus quality work done fast and right
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Shane Nieukirk
We've used Sure Lock & Key to install a dead-bolt, re-key our home, and re-key locks at their shop. Everyone on their staff has been very courteous and professional. Costs are very reasonable.
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Christopher Roth
Amazing skill and very helpful.I had to get new key fobs for my truck as ours had been lost and they had new ones programmed within a few minutes and so much cheaper than the dealership
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Traci Le
Fast service and reasonable pricing. Friendly service. Highly Recommend them.
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Emina Rahmanovic
Russ was great! Professional and knowledgeable! Thank you so much for coming on such short notice! We have had these doors fixed several times by a different company, and charged a fortune! Well they broke again and Russ fixed them in no time, and not nearly as expensive!!! Thank you!
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David T
Russ came out today and not only did he do a great job of fixing my door but he explained to me why it broke in the first place. Nice guy!! This is not the first time I have used them. They do a good job. Good company!!
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Maddy Gaul
Russ was great and very friendly ! We are happy with the service they were able to provide.
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M Howard
I highly recommend this company! Not only do they have a huge number of services and key options, their prices are aggressively competitive, their hours are very convincing and their service is super fast and the guys were professional and respectful.
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Chris Beardsley
They weren't able to program the aftermarket key fob I purchased online, but they were extremely courteous and did not charge me for their attempts. Will bring them my future business.
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Richard Taylor
Good job great prices!
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Jeff Hale
This is a top notch group who know what they're doing. I would trust them to do any of my locks and would have no problem, at all, letting them in my house to do work.
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Fredonia Taylor
Service was good, parking okay traffic is very heavy at rush hour overall had everything I needed
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Anita Todd
Fast and a great price over half the price than what a dealership would charge on remotes and keys. I would definitely tell all my friends and family.
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Ryan Eason
great service at a reasonabe price. Cut a few fob keys for me.
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Allison Yu
Great customer service, best price and extremely helpful! Had to return a leased car and needed to get a new key fob made, they were several hundred dollars cheaper than the dealership and another locksmith place. They had my key fob shipped and cut within 24 hours.
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Chris Donovan
Awesome great service
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Charles Herbig
Excellent service. Very professional.
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Selfmade St Louis
Fast & Quality Service Affordable pricing!!
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Mandy Kossman
I needed a new key and fob for my car and this place was great dealing with. From the initial phone call everyone was very helpful, and huge thanks to Kyle who had me in and out very quickly!
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Jon 3
Been coming here for years. Love the service.
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john gutraj
These guys are great. I had them cut and program a car key that I bought online (to save money). The dealer refused to do the work because I didn't buy their overpriced key and service. These guys did it cheaper and faster than the dealer anyway. I will definitely return next time I need car keys.
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Marcy Taylor
Thank you for coming back out.
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Marlo Westerfield
Very nice place all of the staff are very very helpful
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Tom Madlinger
Customer service is awesome.
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Georgia Kaye
I just moved into my new home, and reached out to a few different locksmiths about getting my locks re-eyed. Sure Lock & Key was by far the quickest to respond, most informative AND their estimate was much lower than other quotes I received. Russ just stopped by this morning to get the work done and he was fantastic! Not only was he cheery and personable, but he also went above and beyond to give me advice on how to get my door to stop sticking and even finishing out a garage wall! I would absolutely recommend these guys - high quality work at a reasonable price, and fantastic customer service. I actually wish I had more work for them to do!
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Jacque Blossfield
They will open your lock, but dont expect fair pricing or that they will get to you in a timely manner.I called and assumed I was calling a local locksmith, it says they are located in Kirkwood so I assumed the wait time wouldnt be over 30 minutes. Dont ever assume... I got a call from the locksmith saying he was on his way...I wait 20 minutes, call him again, and ask for an ETA. He says 10 minutes... 20 minutes later he is finally here. He estimates me over $200, when I got estimates for $85-100 at other places on the phone today, depending on if you need anything repaired or replaced. He said he would do it for $100. I know I am getting ripped off, but I need to get into my house. He sprays some wd-40 on the lock, uses his tools, and in less than 30 seconds its open. They do what you need them to, open a lock, but they know they have you by the balls. I would use another company if you want an upfront wait time estimate and a fair price. I will not be using this company in the future.
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roderick white
I enjoy this lock place they have great customer service willing to help you with those special key and lock Situations
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Stacey Hill-Ury
Very helpful and courteous. Keys work every time. You can purchase quality locks here as well.
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Meshelle johns
This is the place to go to if you need to replace your auto key fob. I also noticed that they have quality locks and security products.
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Mark Maxfield
I purchased a Van with only one fey FOB. The car dealer wanted $407 for the FOB and programming. I ended up finding the FOB online for $135 and Sure was able to program it and cut the spare for around $80 in less than 5 minutes. The dealership told me i'd have to wait 1.5 hours. I would have just purchased the FOB here and saved myself some more time... Very professional, fast and reasonable; what more could you want?
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DJ A-DUB
Replaced my key fob with no issues
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James White
Standing in front of the store at 12:10, an hour before closing and they are clearly closed and no answer on the phone.
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Andrew N
Fast service and they stayed open to do my work instead of closing, thanks for the great work.
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Janie Tweed
I was a walk in to get a key cut and they were very helpful and went the extra mile to get me what I needed so I could go on about my day. I highly recommend these guys.
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Will Frost
Courteous, great inventory, quality work.
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Larry Pinky Persons
I wish I had the man's name that helped me and my family. It was this past Saturday evening. He did great work and well.....I misheard the amount due I heard a number 5 times the quote. He did not say a number 5 times the quote...I acted like a fool. He calmly repeated himself. Thank you for doing such a good job and being patient with me.
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Jennifer Ray
After attempting to work with a locksmith closer to my home for a new car key/fob (he was never available...always said call me tomorrow, etc.) I was referred to Sure Lock & Key. Despite the fact that I had ordered a key with the wrong chip and Kyle would need to order the correct chip to use in my key, the process still only took 2 days from my initial contact.They are professional and quick - I did not get a lot of run around - just a quick assessment and solution to get me on the road again. Prices were MORE than fair. All in cost, I got 2 car key/fobs for about 50% of 1 key from the dealer!
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Markus Lambert
Very friendly and quick....
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Ryan Castelluzzo
I was stranded on a Monday night and no back up key to my car. Sure Lock & Key came to my rescue at 11pm. One of the owners came to my house and within 30 minutes I was able to drive my car again. The quality of my new key was unparalleled to what I received from a dealership. I have had my key from Sure Lock & Key for a year now and unlike some 'car brand' it has held tough and not come apart.I will be forever grateful for what Sure Lock &a Key has done for me. The cost of the service they provide here is CHEAPER than going to a dealership and QUALITY IS HIGHER. Don't waste your time and money next time you're in a pickle-call them. You'll be glad you did!!
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Curtis Brennecke
The only place that called me back and answered my questions, and gave me a definitive time that he would be at my property. RUSS is the man you need to ask for!!!!! Incredibly nice and helpful and very informative and stayed and did the job right the first time. Ask for Russ when you call because he will make sure and get it done right. Russ, watch out for those wasps. .
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Hollie Allen
Great service. Quick. Great price. Very friendly and real local people answer the phone!
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Jennifer Andrews
These guys are so great! Helpful, knowledgeable, friendly and fast.
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Debbie Thole
I cannot say enough good things about Sure Lock & Key. In addition to doing great work getting our old house onto one key vs. three different keys, I have called them on no less than four occasions with different questions and they are always helpful, patient and courteous. It is so refreshing to have an expert take the time to answer your questions, when most other providers would simply just schedule a service call.
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