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North Carolina
Hickory
Poteat's Lock & Key
Unclaimed
50
Reviews
Poteat's Lock & Key
1015 Highland Ave NE, Hickory NC, 28601
poteatslocksmith.com
Call now: +1 828-328-8052
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Poteat's Lock & Key Reviews
Tammy Maticic Batten
I had a key break inside the dead bolt and I had no way into my home. Poteat's answered the phone on the first ring and immediately came to my rescue. Within a few minutes I was in my home and had one key that functioned in all my locks. The rates are very reasonable and the service was professional. This is an outstanding locksmith and you will be in great hands.
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Anahi Rodriguez
Quick, easy, and cheap service. Definitely appreciated.
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Reg Moore
We had a door lock break and also needed a deadbolt lock installed to keep our grandkids from opening the front door and going outside. On the recommendation of another highly rated locksmith, who only does automobile lock repair, I called Eric who came out the same day, fixed the broken lock and installed a deadbolt. Eric was friendly, professional, and the charges were definitely a lot lower than I expected. I would used Poteat's Lock and Key again without hesitation. Thank you Eric.Update to above. Still 5 STARS. Piece of dead bolt lock broke. Contacted Eric and he came out in less than 30 minutes and fixed the problem. Thank you again, Eric
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Kathryn Bumgarner
Fast service! Got us back into our home in a matter of a few minutes!
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Pam Williams
Great service only place makes my car keys etc.
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Randal Kennedy
I'm the Parts Manager at Planet Mitsubishi here in Hickory. And I must say, Poteat is the absolute best in the business. Despite their obviously busy schedule they always show up in an extremely timely fashion and take care of every need we have. From desks to doors they get it done. I recommend them to everyone.
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Ken Hobart
Needed key for old China cabinet. In less than 5 minutes I had the key I needed at a reasonable price.
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Van B
Excellent locksmith, get ANY & all kinds of locks to secure your property.
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Donna Bush
They were so nice to help us open a new door knob that I had accidentally locked when leaving my house. I really appreciate your service. Thank you!
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faith baker
I called multiple times and no answer for any of them. I left 2 messages and they never got back to me. This 24 hour service is a joke. They are not helpful in any way. If they would actual answer theyre phone and respond they might have a better review. 20/10 do NOT recommend
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todd lineberger
reasonable priced and good service .I will use again
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Destiny Stewart
24 hours is a joke. Called and called. Left a message. Never got a call back, so the nonsense about no signal is a front. This is not a 24 hr service. Dont waste your time. Just break your door in.. How can I experience your service to give a good review if I cant get the benefit of a 24hr service in the first place? I called the number thats listed for the business and using a phone is a decently simple concept and no I have nothing better to do because I cant get poteats to open my door so I can do something other than leave an ACCURATE REVIEW
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Arthur Reid
Called twice, no answer no callback. Some 24 hour service, and don't reply saying i didn't call. I've got phone records saying otherwise. Probably shouldn't advertise as 24 hours if you're not actually 24 hours.
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Mark Johnson
.Came quickly and was very helpful in unlocking my car. Would definitely use again if needed
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chris pressley
Did a good job getting my door to close and open properly
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SAMMY OXFORD
YOU ARE ALWAYS HELPFUL AND ALWAYS ON TIME.YOU THE BEST
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Michelle Marlatt
As a Commercial Real Estate Manager, I manage several retail properties remotely. On my last quarterly inspection I needed access to my irrigation closet and the key was not in the lock box. Eric answered my call promptly and responded in less than 20 minutes of my call to re-key the door. He was professional and friendly and made sure all copies of the keys he provided worked properly. Pricing is very reasonable and I highly recommend this company for commercial and residential work.
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DAnna Nap
Fast and friendly service. Very professional. I will use again!
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DANNY POWELL
THEY CAME TO REKEY MY BUSINESS AND RESONABLE PRICE .
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MANDY KING
THE BEST
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Auto Adventure SR
The best in town ! I use them at house and work
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jerry murry
I live and own a business in conover nc. I have used this service several times for my home and business.He shows up in a timley manner and has reasonable prices. I will use his service again
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sam clark
reasonable prices and does great work .great service
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amanda bailey
They were able to sell me a part for my lock, but didn't seem to have any desire to help me fix it. I ended up going someplace else where the man fixed 2 locks for me in about 15 minutes with the part Poteats sold me. He wasn't even a locksmith. You would think the locksmith would have been able to fix my lock... or at least be willing to try.
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Melody Madej
Showed up very quickly and had my car open in less than 5 minutes! Very courteous!
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Robert Stroud
Lol. I called this place and was greeted by 'Yea', I ask if this was the lock smith? 'Yea.' I could tell he wasn't interested in any business by his tone so I let him know and hung up. I found someone else who was willing to do it. And appreciative!
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RUBY WHITFEILD
Fair prices and nice people
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Thomas Hedrick
Great experience use them and be satisfied
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Freddy Muldoon
Excellent service. Key broke off in a switch on a German built commercial slitting machine control panel. Key was ruined. I took the switch assembly to Mr Poteat and he was able to duplicate the broken key and retrofit a new one for the switch assembly. I was concerned that it would not be possible because of it being of European design. Mr Poteat put my fears to rest with two new keys! The machine now works flawlessly. Wish I could give more than 5 stars.
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mack jones
fast response and reasonable price,very helpful,
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betty wright
They have a very fast response time and reasonable prices.i was lockout out for two hours waiting for another locksmith to come.i called them they was there in 20 min to unlock my house and get me out of 100 degree heat . I would use again
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Tswjfwm Yang
Great customer service. I called about a broken key in our door and they was out there less than 15 mins! I highly recommend them to anyone.
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KILLER CLOUT
Stuck outside for an hour. They said they are open 24 hours on google called them over 20 times and no one picked up. Stop lying
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Tim Bryant
They are the Pros!
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Steven Lail
Very pleased with the service and product. Nice and courteous as well.
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Famousl Will
They don't listen to a word you say I'm very disappointed but it's fine I'll take my business elsewhere
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james whitfeild
he came to newton to repair door when it was flooding outside. I will use again
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Hawwkeye Pumpernicklesteinerbocholowski
One of my employees locked herself out of her office. Poteat's came and saved the day. Had the lock open in less than a minute. Thank you so much.
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bruce starnes
came to repair door at my building that would not lock at closing .The guy came and repair lock on the spot and had everything needed in the van to fix it .very fast service .He really helped us out.
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tonya collier
Efficient
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Dusty Wentz
Fast, professional, punctual.
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Anonymous 33
I was locked out of my house in the middle of the night and he came to unlock it and he was cheap in his price I was in my house in 5 min
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Steven Lail
Fair prices and nice people.
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Mary Coning
Not very nice at all called because we had a semi driver locked out of truck at our facility it says 24hrs the guy was rude said just call a towing service
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Eduardo Andrade
Recommend
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jennifer melon
Showed up in no time, worked quickly, and appropriately priced.
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JK ChungJohnson
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Johnny Crump
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Marko Pantovich
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Casey Webb
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