Name: Lumber River Trading/True Value Hardware
Address: 1675 N Roberts Ave, Lumberton, NC, 28358
Telephone: +1 910-738-7788
Rating: 4.6800

Locksmith Help

Lumber River Trading/True Value Hardware

Unclaimed

50 Reviews

Lumber River Trading/True Value Hardware

1675 N Roberts Ave, Lumberton NC, 28358

lumberivertradingco.com

Call now: +1 910-738-7788

Send to your phone!

Lumber River Trading/True Value Hardware Reviews

Christine Campbell

Because of my past bad experience over a year or more ago, I hadn't been in this store for awhile. Since I was in town running errands, I decided to stop in because I was looking for bedroom room window screens, a toilet & bathroom faucet for my mobile home. I went in the store & was greeted, and I starting checking the aisles for the items I was in search of. The store is in dire need of cleaning & organizing. No one offered to help me search for anything even though 2 employees walked by the aisles I was in and I yelled 'excuse me' and they both kept walking. I decided to walk the store just to see if anyone else was having a similar experience but I noticed that there were 4 people on line at the customer service area in the back of the store and an employee appeared to be talking very loudly about her personal life to someone who I couldn't see. I didn't find a toliet, the facuet I found was labeled mobile home but was for a kitchen, and I didn't see any window screens. Again the shelves were very dusty/dirty and several items were not even hanging in there designated spot. As I was leaving, nothing was said to me either. Once again I'm disappointed with my experience in the Lumberton True Value and I will not be returning nor would I suggest that anyone else shop at this location also. I have been to the True Value in Pembroke and have had a better experience, otherwise I would just suggest a mobile home parts store where you would receive better service.

Mr. Owl

Love this store

Ohio Buckeye Phone Owner Of Galaxy 3 Phone

Al Locklear is a HORRIBLE store manager and his employees emulate his poor behavior in poor customer service. Before driving to this store, I called to see if they sold the item. I spoke with Al whom told me yes and it cost $7 a bag because they were trying to get rid of it. Upon my arrival, how was I to know that Al meant the outside display ONLY was at the above range and not the inside items. I paid for the items at the above price and on my way to my vehicle I noticed for the first time the outside display if the very items I purchased inside; nothing on my way inside the store about the outside store display reference the above items caught my attention. Ironically I was charged the large display bag price of $7 and not the small $5 display price. Of course, I wanted the difference and would have purchased even more of the items at the $5 price because I've been on a scavenger hunt for this product. Then here comes Al after what seemed like a long period and my perception that he's been updated through their walkie talkie radios. So here's Al putting his hands on my buggy to have my items rung up at the inside store price. I said no you're not with my hands on the buggy; I have a receipt for my paid items. He then told me to take my hands off the buggy and simultaneously directed his employee to take the items out of the buggy and put them back inside store. Al told me to call the police if I wanted to. Believe me---I'm mad because I didn't; again with receipt in hand for my PURCHASED merchandise. Finally, l left the premises and I got home and called the Lumberton Watch Commander about my experience. I agree with the Watch Commander--that this store want get anymore of my business. If I could rate this store TRIPLE ZEROES the entire store TRULY EARNED THAT PLUS LESS!!

Confedyank

This simple small town feeling of hardware store has grits! That is correct, grits, the real southern style with cheese. They also do fundraisers for local Special Olympics. It was easy to get in, but hard to get out with friendly staff willing to talk to you as equal. I was able to find exactly the hardware I was looking for by asking, but also was too easily distracted by finding more.

Marcos Martinez

Is good place workers help you if you need it

Whitey Smith

Love this place, they always have what you want at a great price.

Brittany Britt

What a great place to shop. Employees are knowledgeable and very nice. They went out of their way to help solve my problem.

ROD HEASLEY

Very friendly and helpful

Linda Christie

Great customer service great selection and great prices.

Brian Thompson

Decent little hometown Hardware Store

Kenorsha

Love the customer service and products! Special thanks to Erica!!!

Kristie Britt

I love coming here. The people are always friendly and very helpful. They make sure that you leave with what it is you needed and came in for. Ericka had helped me get ducks for my daughter that she very much loves and helped me find everything that I would need and also gave great advice about the ducks. I will definitely be back! Great job!

Renee Gorter

Great hardware store with an excellent friendly staff. The staff is very helpful and can find whatever you need. Great selection of products as well as clothing. If they don't have it in stock they will do their best to order the item. It's always a pleasure doing business with Lumber River Trading Company True Value Hardware.

Howell Wilcox

good place to shop !

Angie Sealey

Best hardware store around, and close by 2 me. Love the old fashioned look , but modern day inventory. Great customer service every visit. Help support our local businesses, shop at Ace!

Billy Hunt

Lumber River Trading offers so much more than hardware. They offer a large selection of merchandise including clothing and work boots, yeti & pelican coolers and cups, outdoor dcor. I can always find all my home improvement and outdoor living needs here. They've got it all. The staff is also very friendly and always willing to go above and beyond to help.

Courtney Hunt

Anything you may need they have it! They have the most helpful and knowledgeable staff! The managers are awesome, any situations that may arise they try there best to correct the problem! Awesome Place and Awesome Service!!

John Chavis

I shop this store everyday. They have everything I need in this store. If they don't have it they will get it. Employees there are very nice and very helpful. Very clean store. Best hardware store around.

Becky Hardin

Hometown feel hardware store that has all your needs with a knowledgeable, helpful and friendly staff that strive to make your needs happen. You would b surprise at what they carry. Fast and convenient. And in today's world that's hard to find. Awesome place!!!!!

Frank Suarez

Very friendly staff. Awesome Management team. Especially the Assistant Manager Erika Smith always help full and gos beyond customer service to make sure you are satisfied.

Gerald Guzman

Staff that's knowledgeable and willing to help, good prices, and great inventory to choose from. If they don't have it, they'll try to get it. All the makings of a great local store.

Melissa Smith

Love the experience when we go into the store. Management is great.. staff is very friendly and knowledgeable.

Ericka Smith

The best of the best hardware store. What you need or what you can get there. If they dont have it in store they will get on a timely manner for you. Great staff, very friendly....Customer sevice is the best... BEST HARDWARE STORE ALL AROUND.

Summer Thigpen

Great experience at this location. I would recommend.

Kc Mclean

Best hardware store around. Very dependable on getting what you need. Great staff there also.

Adam Locklear

The neatest hardware store I have been in the staff were quick to give me the help that I needed without me having to ask. Very good customer service

Ashley Aubin

Lumber River Trading has always been our go to for lawn machinery, pet supplies, keys, Yeti and Orca merchandise, and much more! Ericka Smith is my go to girl there, she knows it all! Definitely my go to store for a lot of household needs!

Susan Taylor

All of my experiences here have been pleasant. The employees are very knowledgeable and helpful. Awesome customer service keeps me going back for any of my hardware needs!

Julian Stephens

Lumber river trading is a good hardware store and rental Depot for alot of hard to find items I would prefer them to any of my friends

Lora Crispens

Very friendly staff ... great customer service... love shopping at lumber river trading company..if you haven't shopped there your mission out .

ashley hunt

Loving this store. Weather its going into the store or calling the staff is always friendly and helpful..

pehs1hr2

Very helpful staff,and courteous service

Karen Augustine

The people that work here are very knowledgeable about what you ask for. They took me right to where I needed to go and also recommended a product. Exactly what I needed .

Stephanie Miller

Great place to shop for locally. Great customer service from all especially Ericka

Kameron Richardson

Had the most horrendous retail experience I've ever had in the store. I went in to search for a nut and bolt, but their sizes we're mislabeled. I went to the service desk and the employee there ignored me for a good minute (she was talking to another employee about partying or something). I asked her to help me find the correct size of the bolt because I said none was matching and she made me feel like a complete idiot. Then she would not help me find the correct but I needed. That was the last time I'll go to this True Value. I'll drive 40 miles out of the way before I go into this store again.

Gerardo Guzman

Friendly staff willing to help, no like other stores that let customers wandering around. Very good prices and you can find anything here.

Julia Ellerby

Love the Lumber Trading Company you can find everything you need. One of the friendly places to come and shop..

haley hodge

Great staff ! And always willing to help ! Best of the best hardware store.

Linda Bissell

Great staff, good prices, lots of products to chose from, and a staple in the community!

Kaitlyn Locklear

Friendly staff who always have the answer to your questions and are willing to go above and beyond to help. Large selection of merchandise also.

Annette Oxendine

Very friendly staff. Clean store and large amount of products in store. If they don't have it they can get it for you. Hands down best hardware store around.

Billy Bass

Great team,friendly . I go there for everything ,by far best In town

Melissa Lowery

Great customer service , staff is friendly and helpful.

Niesje Renfro

Great customer service. Hard workers, excellent service.

Amy Britt

Always get the best customer service here, especially from Erica Smith.

Sharon Leary

They did not have what i needed but spent time looking and offered the name of a place where I might be able to purchase the item. The store is great!

Melissa Lewis

Always super helpful and friendly! Ericka and Annette always go the extra mile for their customers!!!!

Beverly Reaves

Love this store. Employees are always willing to help.

John Sebastian

Bought my Dixie Chopper here. Great business to deal with.

Tyrone Sammons

Excellent place to shop the staff is very friendly and they will go the extra mile to help resolve any problems or issues that you are having with your equipment or any other type of home improvement projects that you may doing.

Rate and Review Your Experience

Nearby

Lumber River Trading/True Value Hardware

1675 N Roberts Ave, Lumberton NC, 28358

Lumber River Trading/True Value Hardware Reviews

Rate and Review Your Experience

Nearby

C&C Towing & Heavy Duty Recovery

Robeson Towing & Heavy Duty Recovery

Kwik Key

minuteKEY with KeyHero

minuteKEY

Pembroke Hardware

Share this facility

Send to your phone