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South Dakota
Rapid City
Harvey's Lock & Security
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50
Reviews
Harvey's Lock & Security
414 3rd St, Rapid City SD, 57701
harveyslock.com
Call now: +1 605-343-1277
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Harvey's Lock & Security Reviews
BENJAMIN PARLING
Called ahead of time from hours away with a key problem in our camper while 1000 miles from home. Fellow on phone was super encouraging and gave us special instructions on how to park with the camper when we arrived. So pulled off I90 into Rapid City to find Harveys Lock & Security. Easy parking with the directions from earlier and went in to be personally greeted by two different employees. I explained we had called earlier with camper key problems and he immediately grabbed some 'tools of the trade' and accompanied me out to the alley to look at my predicament. Within minutes he pulled the broken key from the lock, assured me they had the blanks to replace it and also offered to make copies of another set of keys for the camper that we had been told by several places were 'uncopyable'. Ten minutes later (probably 20 total) we were back on the road with new keys and working locks. A+ to Harvey and staff, thanks!
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Sandra Lynn Hocking
I've been using Harvey's Lock shop for over 20 years and recommended them to many. They are the place to go rather you need a simple key made or a broken key removed from a lock, they are the place to go. That goes for cars too, not just houses.
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Margaret Walker
This was the best, fastest and MOST friendly place I have ever done business. I would HIGHLY recommend to anyone needing locks or keys.
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Keith Wilsey
The service was quick, the technician knowledgeable and the price was reasonable. They came out to our place in the westside and quickly rekeyed all locks and found a serious security issue that was quickly remedied
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Jeff Ross
Fast and friendly service and way cheaper than the dealer
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ghost shepherd82
It was a great experience the people were very helpful and understanding and resolved my problem
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Jm W
By in far one of the best lick shops I've ever dealt with. Every person I have done business at Harvey's has been above and beyond great. They all seem to know the business very well and if they don't they know how to find the answers. I bought close to 30 or more keys locks etc. and not had a single issue. Harvey's may charge a dollar or 2 more on some things, however the quality of the products and services are well worth it.
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Ron Peterson
Everyone was friendly and helpful. The only disappointment was when they programed my key there is a now a flashing red car error on my dashboard. I still will have to go to Subaru to have that removed. I should have just bought the key and had Subaru program it.- Rhonda
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Marin Giardino
Harvey's rarely answers their phone, but that's ok because they always call me back. The old guys behind the counter have always been super courteous, kind and patient. I really like them.
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Kyle Reese
They always do a great job.
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Randy Hanson
Made a key for my mobility scooter from a picture of the key. They are awesome.
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Luke Moore
The people at Harvey's are the best in town. The prices are completely fair and every experience I have had has been very positive. The work is always done in a timely and professional manner.
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Bruce and Traci Keller
Quickly got us back into the car. And they make better keys than the big stores.
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Jacquelyn Hansford
I had to use Harveys 3 times when we were in SD for the summer. Great service! Quick response time and very friendly staff.
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Jesse Staples
I was extremely thankful for the accurate and friendly service that he provided.
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Laci Sommers
Not a bad price for being out at almost one am and getting locked out of your car the guy who answered the call was very nice and had all of my questions answered. I was very pleased with my experience and would def. recomend if you need a locksmith.
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Chuck Miller
Locked the keys in the truck with an animal inside so Uber important to get it opened quickly. The tech showed quickly and opened the truck which met my needs but my only ding if any was courtesy. I had the impression I was inconveniencing him paying $52 to save our cat. Appreciate the quick response but not the attitude. I will use Harvey again because I still believe they are the best at the business. Thank you.
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Caitlin Turning Heart
They were quick and cost friendly.
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John Lambert
Fast reliable service, good quality and friendly service.
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Monte Rollette
Thanks Harvey's for getting our guests camper open, and for being so speedy. Great job!! Monte @ Lake Park Campground and Cottages
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Chris Smith
Fast friendly service
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Chris Satnan
Locked keys in vehicle at 10pm. Showed up very quickly and got our keys out in less than 5 mins. Price was very reasonable for after hours service. Thank you
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Kevin & Heather Fannin
Most helpful lock shop in town!
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Roger Habermann
Very knowledgeable, in and out with new keys in 15minutes
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Jim Anderson
Great staff ..went out of there way to crack my door lock and make a key for ignition from that..for 25$ they put in the effort!
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Jenna Ellsbury
I needed keys made for my Honda Odyssey dealership quoted me $250 Harveys did it for $80
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j p
Great service & they always know what they are doing
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TONY CURTIS
Fair & decent folk
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Angela Ehr
I contacted Harvey's with an out-of-the-norm request. I was having a vehicle towed for a deployed serviceman and attempting to coordinate having a duplicate key made. Everyone in the equation, from the towing company to the auto repair facility understood about the difficulties facing our deployed military personnel. Well...everyone except Harvey's. I was told that a power of attorney would need to be obtained (from 5,000 miles away - yeah, right), have a copy of the registration and the VIN number. As if that weren't enough hoops for this military mom to jump through, from several states away, my serviceman would have to provide written authorization and a photo ID in order for them to complete the job (again, from 5,000 miles away). Needless to say, Harvey did not get my business. I was disappointed, not only for the apathetic attitude towards the (admittedly unusual) situation but the disrespect shown to someone who loaned their child to the USAF and was attempting to help from several states away, to the indifference of the sacrifice of that child, in order for the Harvey's employee to sit and answer the phone in the safety and security of that office. It was an opportunity for Harvey's to step up, step out of the comfort of legalities and do something great for someone who makes America great - one of the thousands of active duty military personnel. I am happy to say that the situation was resolved when the local car dealership made the keys, no questions asked. All along the way I was given the words 'Thank him for his service', bringing me to my knees. Well, thank you Harvey's Lock for your (lack of) service...
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Sam Chandler
So helpful and knowledgeable
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Lila Mehlhaff
Quick response and great customer service. Had my locks changed within 15 mins. Highly recommend!
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John Scales
These people are so experienced, they are very helpful knowledgeable. The go to place for lock questions.
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Morgan Vagts
They were my saving grace when I lost my keys the day i was supposed to move. A disaster turned into a moderate inconvenience. If I would have had to go through the dealership it would have taken days and cost much much more. So grateful!
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Heather Wood
The man who answered the phone was very nice and professional, while the guy who came out to unlocked my car would smile back and did not say hello back when i greeted him and when I thanked him. Nothing. As if I did not exist. The only words that he spoke to me was, 'Cash, check, or card?' My children noticed and it was unpleasant. Training needed on simple greetings and acknowledgement & appreciation of customers.
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Mark Bachman
Great customer service!!!
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Ninja kitty
Great place to get keys, even if you have lost the original.
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Jake Podoll
Jeff came out to our climbing gym to rekey some locks. Not only was he there within 30 minutes of calling Harvey's, he was kind, professional, and quick with his work. I would definitely recommend Harvey's, especially Jeff, for any lock work you might need!
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Matthew Stonebridge
Very knowledgeable and good customer service.
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Dr.Phil Bigone
All I can say is 10 stars for these guys. Great service. Stayed late to make key for my Yamaha Saturday night.. Cost was more than far for amount of work it took to make key Great job guys.
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Roxann Chamberlain
I had a customer who locked her keys in her car, we called Harvey's and they were there in 20 minutes
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Dan
My wifes car just auto locked when she shut the hatch & her keys and our 2 yr old son were inside. Its a 90 degree day and she called 911 immediately and found a hammer to break the glass 911 dispatched Harveys lock shop to help. They were on site in less then 10 minutes and got her car open quickly with no damage to the vehicle and not even a long enough wait to have an upset kid. They were awesome. And if their quick and professional service wasnt enough They wouldnt take a dime from my wife to save our son on a blistering hot day. Wow what an awesome business and a great service to the community. Thank you all!!
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Juan Modi
costly if long distance like 55 mile out of town, if in town not sure what the cost would be.
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Tbone Younger
Great customer service, decent prices will do business here again and again in the future
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Sanford Ader
Best locksmith I've ever dealt with
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Leona Sabo
Great customer service
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Katelyn Spint
My friend locked her keys in her car . He was there in about 25-30min and opened it in less than 5 min. Only charged $66 for an overnight emergency.
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Shelly
Great honest business, Caleb was our tech, he was so helpful and really knew his job. ..Very thankful that they could come out the same day. Great experience. thanks
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Jonathan Scroggins
I left my car running because the dog was inside, but couldnt unlock the door when I got back. Jeff was there in 15 minutes and had me in my car in less than 5 minutes from when he arrived. Jeff was nice, personable and professional. Hope I never have to use this service again, but if I ever do, I know who Im calling.
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Nancy Cline
Very fast and friendly service with attention to detail in leaving work area clean. New hardware is working awesome.
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George Tsouhlarakis
Very helpful.
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