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Tennessee
Smyrna
A Lock and Key Center
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50
Reviews
A Lock and Key Center
21b S Lowry St, Smyrna TN, 37167
lockandkeycenter.com
Call now: +1 615-473-6446
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A Lock and Key Center Reviews
Michael Carrie Hester
Fast, friendly and affordable. They came to my house with masks and gloves and got right to work. I thought it would take at least an extra day to get the key made, in my case, but they got it all taken care of the same day. I'll definitely give them a call again when I need a locksmith.
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Chas Goodman
Derek, xtra cool very professional, responded immediately!! Locked out of 26' box truck. Great personality with my kids who were so inquisitive. Even hooked me up with a spare. I highly recommended dont hesitate to call for service!!
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squeakynuts2000
Fast, friendly and affordable. They came to my house with masks and glove (covid precautions) and took care of business. I thought I would have to wait until the next day to get the keys made, in my case, but they took care of it all the same day. I will definitely give them a call when I need a locksmith again.
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meeness Malibu
These guys were great!! Both of them were working simultaneously on both car doors to get it unlocked and in about 10 minutes it was opened. I highly recommend them. I would call them again in a heartbeat. GREAT JOB GUYS!!!!!
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Jennifer Jarrell
The gentleman that made the call was so gracious and amazing! He didn't make anyone feel 'stupid,' as we all do when locking ourselves out of something, but rather made us feel lucky to meet him!! What a great personality AND he got us in the house in a minute!! I recommend A Lock and Key Center 100%
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Paul Ritter
They have helped me more than once. I recommend them if you need them.
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Jeff Bishop
Great service, friendly and efficient visit!
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Phillip and Tressa Tuck
Knowledgeable, solid, confident and efficient! I will be using this team again! Thank you ALAKC!
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robert campbell
Derek was super nice guy. He did a fantastic job re-keying the entire house and was really responsive and fast.
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Ross H
All the employees were very helpful and cut a new key for me from a broken original, for a very good price. Very professional place, good value.
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David Stipe
Best Service and when they were not able to get my key programmed to my vehicle, Brandon got me connected with another locksmith that had the specific program required. They are the best.
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Jeff Kennedy
I bought a replacement key fob for my 2013 Ram 1500 from the Dodge dealership. They tried repeatedly to program it but could not get it to work. They wanted to charge me $130 diagnostic fee to figure out the issue, and they said they would likely have to replace the RF Hub as well for another $500 - all of this on top of the $225 I paid for the key fob. I left the dealership very frustrated and was about to return the key fob and just live with one key. I thought about it, and decided to try a locksmith even though Dodge couldnt figure it out. I called A lock and key center and they were super nice and friendly. I brought the key fob in and they had it working like a charm in about 15 minutes. I cant say enough how relieved I was that I had 2 keys to my truck again. Thank you!!!
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Libby Myers
Within 20 minutes, Derek reached me where I was stranded. Within 1 minute, he had unlocked my car! I would highly recommend this companyDerek was very kind. Great service and great people!
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Honey Brown
Soooo I locked myself out of my truck at a shipper. Couldn't get in with an older Freightliner key & so I rang up this company. Gentleman named Derek came out super fast, very friendly, and very efficient. He got me in my truck within 5 mins and it was very affordable!!!
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Josh Brewer
They have helped me out with every car I've called them on. No problems ever. Great service and very professional.
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Jim Beam
Good locksmith, so so easy to find.Smaller establishment so I passed by couple times before I saw the sign. Parking is limited due to lot shared by multiple businesses. Store is actually located in a great site within minutes of surrounding towns.Walked in to business and greeted right away, nice touch. Manager (owner???) very knowledgeable about keys. I needed a specific vehicle model key made. Manager knew of multiple vehicles that used the exact same type of key. So maybe I did not get a fancy key with cool logo on it, I did get a key that works perfect. This place does sell other items besides keys. Locks too lol. Now the reason I gave 4 stars, on the spendy side. All in all, I would recommend this locksmith for replacement keys. If their locksmith service is as good as their customer service then I think the extra few clams would be worth your patronage.
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Josh Goin
The staff were very helpful
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Noe Guzman
Super helpful. They were the only ones in the tullahoma, murfreesboro, nashville area that were able to cut a key that i had lost for my motorcycle.
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Donnie Adams
Very helpful and friendly. And very knowledgeable
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Jessica Nesbitt
Super nice and helpful.
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Bill Beard
CALLS GO TO VOICEMAIL WHICH IS FULL! GO BY THE SHOP DURING WORK HOURS AND DOOR IS LOCKED. WTF?
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Olivia Birkey
Only place nearby that was able to cut my key! Excellent customer service. They were polite, knowledgeable, and put the customer first and were accommodating when I had to wait.
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Matthew Shepherd
They came quickly and easily opened up my car, a little expensive but it worked
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Karen Brady
Very friendly! A very fair price as well. When you are in a helpless situation, it matters that the person on the other end cares and wants to help! I would highly recommend!
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Patrick Edwards
Very good experience. Was able to give me a quote over the phone and he stuck to the price he quoted. Derek was very nice and knew exactly what he was doing. I recommend this company to everyone!
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Rachel Warstler
I brought in a car key to have two copies made and fobs programmed. The keys and fobs work great without any issues. They were very nice and service was quick. Would definitely recommend!
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Zeke Zunt
They are really good and quick and cheap
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Alexa Even
Derek was amazing! On time, quick responses, and got me back into my house (accidentally locked myself out) in no time. He even tightened the locks and went the extra mile with service. Very professional. 5 stars plus!!!
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Eric Patton
I can't say enough positive things about Derek and his talents as a locksmith. He was able to remove a broken key from inside my ignition switch on my Porsche 944. His determination and desire to achieve a completely satisfied customer was refreshing. Truely a shop focused on outstanding customer service and reasonable prices. He highly recommended a product called Houdini for my old locks, and I've used it on every lock I have. At $10, this was the best purchase I've made in awhile!! Thanks again Derek!!!
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Jake S
Very trustworthy and reliable. I wouldn't recommend any other locksmith than them. This is the right place for any type of lock needs.
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Amber Nekole
They were amazing! My 2 yr old lost my keys and didn't have a spare. They came out quickly and got it done. It took about an hour to get the key chip to match up to my car but the gentleman who came out, Jim, wasn't giving up! I would highly recommend this company to anyone in need and will be using there services again for a key remote for my car! Thank you so much for saving the day :)
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g w
I called for pricing/questions and I also spoke to Derrek(sp?). He was friendly, answered all my questions, and was thorough with his explanations.
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Ethan Opelt
Only place I could find that could duplicate a car key for an old Mercedes. Great crew and even gave me an awesome recommendation for a local restaurant in Smyrna.
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Mni Sm
A GOD SEND!! One of my employees locked her 1 year old in the car. Strapped in her car seat smiles from ear to ear as everyone looked at her through the window. It was a cloudy day but hot. I knew we didn't have much time. I called the Lock & key center and Derek answered. I told him the story and he said he was about 15 minutes away. As I contemplated calling the police Derek came flying into the driveway. How he got there so fast was beyond me. With a quick handshake he went to work. The baby at this time was starting to fuss. Derek never panicked he just kept working. After a few attempts with a rod he grabbed his cell. I heard him say 'I don't care what it costs I have a baby locked in a car and I need the key code NOW'!! with in minutes he was cutting a new key. Everyone was stating to panic as the baby appeared very upset but Derek never missed a beat. He jumped out of the van, stuck the key it the door and opened it. I sent my employee inside and told Derek I would take care of the bill. Bill me what you need to I said. You are a blessing to all of us today and what every the charge, you are worth every penny. He looked at me and said 'No Charge'. What!! He knew I could afford it. Why I asked. This was personal for me, my way of giving back. I stuck my credit card in his hand and he gave it right back. No charge, I got this one and as fast as he appeared he was gone. Derek, from all of us at Ms. Nichole's Daycare, Thank you and God bless!!. - Michael DePietro
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Cassie Heady
Wonderful company! Got here fast and was very friendly and helpful! Would recommend to anyone looking for a locksmith.
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Kelly Yates
I worked with Derek to get an extra key made for my car. There was an issue the locks being stubborn and he went out of his way to make sure everything was in working order before leaving. This was an example of what excellent customer service should look like. Thank you so much.
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Mary Meriwether
Very helpful. Came right to me and helped get a key out of my ignition switch. Was very nice and even reassured me that i was not the first person to make that mistake. Would highly recommend.
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Chris Guadarrama
A lock and key was a great experience, they responded fast and gave me and extra key in case I got locked out, all that after they boosted off my auto. Very good price. Highly recommend!
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Lewis Doyle
very reasonable prices owner went out of his way to work around my schedule. I like doing business with local small businesses. This is one of the very few full service locksmiths that actually has a store front.
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Maria T
Super nice and very quick work. I would definitely recommend them.
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Miguel Zamudio
Very Impressed!!! I had a suitcase that needed a key made and Derek (I believe was his name(yes the guy in the picture)) really went out of his way to find me a solution. He could not find the exact key because it was a suitcase key and didn't have much info but he definitely made me a key that worked for the most part and because I wasn't completely satisfied he didn't charge me! If I had cash with me I would have given it to him. I am from out of town but If I lived locally he would be my go to guy. I really recommend him for your locksmith needs or if you feel like having a friendly conversation, I'm sure he would be more than happy to help out. God Bless You!
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Tammie Mcclard
Derek is the most Fair and trusted lock smith I have ever come across if you want to do business do business with this man he does a fine job and is very patient and very polite
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Ashh Cruz
Not a long wait til he arrived. Friendly , fast service. Literally took no longer than 10 minutes and most of all not expensive AT ALL! THANK YOU!
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david locantro
This company had the best price in a 15 mile range from where I live. Also the man who showed up was very polite and handled my locked car very quickly and politely sadly I don't remember the name of the man who helped me but I would advise anybody in the area to use this company due to how fast and friendly he worked.
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Piper Schuirmann
Wonderful service. Very friendly, helpful, fast, and very fair pricing. Will definitely be using again!
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keisha foster
They did good job for my car
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S Jones
I was locked out of my car today and as soon as I hung up with the owner, not even 5 mins later, someone was pulling up to help me... Brandon was very friendly and unlocked my car within 30 sec. Not to mention the owner calling me back to make sure someone was there to help me... I will definitely be saving this company under my contacts! Needless to say I made it to work in time... the service was fast and professional!
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Cheryl Benefield
Thank you so much great service and very very good job very nice would use again when I need them best locksmith in Rutherford county
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David Church
Fast and polite I'd call him up anytime
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karen marks
Professional, friendly and timely
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