Name: Cox's Lock & Key
Address: 1927 Skillman St, Dallas, TX, 75206
Telephone: +1 214-821-5397
Rating: 4.4000

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50 Reviews

Cox's Lock & Key

1927 Skillman St, Dallas TX, 75206

Call now: +1 214-821-5397

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Cox's Lock & Key Reviews

bryce probeck

Its the kind of locksmith my dad use to use. Friendly and personable.What businesses use to be about. Need more stores ljke this.

Robert Blumenstock

Highly recommended. ** Jim is one amazing guy. He was a certified locksmith at 18! The youngest in the state of Texas at that point. He learned the craft from his dad. **I needed several keys made. These are not ordinary keys. They are a specific kind of key for a high end padlock. The normal key blank wouldnt do the trick but he figured out the difference in the master versus the blank. He then ground off the right amount of the blank to make them an exact match. He made 6 of them for me. Brilliant craftsman and genuinely nice person.

Private

Jim was Amazing.!! 5 stars this business takes care of you! Today I went in and had a dead battery in my old transmitter key fob with a broken shell case the transmitter/battery had to be replaced inside. I was quoted at the dealership $300 to fix this, I gave up months ago but went online again ordered a replacement key shell and . Cox lock & Key had the battery and fix my issue & only charged me $16. And Jim knew what he was doing although it was a long shot because we werent sure if my transmitter battery needed to to be programmed with my car or the battery inside just needed to be replaced. Lucky for me it was just a dead battery. Jim was able to not only fix but diagnosed the problem with my key transmitter not working. Compared to the other two locksmiths I went to and told me different. He knew exactly what he was doing! He fixed the problem with my Car Key like a car! Thank you I can lock my car again now with a push of a button.

Dan Blackman

I'm sure they're talented but you'll pay higher rates here. They provided higher rate to install some locks at my house than another Locksmith. They must be more talented

Linda Jebavy

Great quick service by friendly knowledgeable people.

Adam Horton

Family owned and operated. The Old fashioned customer service that we like in Texas. Highly recommend!

James Clark

Great fast affordable servoce

Melle Mac

Thank you Dan for the quality service you provided for my tricky condo door. Melissa M.

Larry Johnson

Excellent customer service! We've been using them for years and they always come through.

Butch

Told me they can make a key when i got there they couldnt do it waste of a drive

Lindy Rainer

They were available for me when I needed locks changed after a breakin! The keyman was very knowledgable and did a wonderful job so I rested peacefully knowing I was safe.

Jason Frazer

I need keys and they make them.

Carol Wilson

HIGHLY RECOMMEND!!! They are Friendly, Knowledgeable and Honest. I went in with a Broken Lock thinking I needed to replace it. Instead, they informed me that they could fix the existing one, saving me money. They could have totally sold me a high priced lock but they believe in treating customers like they want to be treated and it shows. Can't Say Enough Good Things!!!

Mallorie Hall

Love this place! I own a local dog walking company and come here for all of my keys!

Josiah Brush

I couldn't ask for a better experience. They were polite and professional on the phone, polite and professional and efficient when I went to the shop. Highly recommended.

Marty Barron

Nice family shop , good locksmith, very friendly, great service!

Market Place 1ne

Great locksmith shop. They service both commercial and residential. Lakewood's Area

Bruce Wagner

They had what we were looking for!

Mario Rodriguez

Quick and professional.

Gilbert Leal

Made a copy of my 06 F150 here at a really good price of just $45 + tax (it can start truck.) Even comped my copy of shop key afterwards. Little courtesies like that make a big difference. Very satisfied with their service.

Matthew Martinson

Excellent service. Friendly staff, good prices.

Madyson

Awesome people who care about your needs. Would recommend to anyone!

Molly M

We needed just some duplicate keys; I love how I was cheerfully greeted, looked in the eye and assisted as soon as I walked in. The keys were ready very quickly and when tested work really well!! Maybe even better than the original. The young lady has awesome customer service, absolutely appreciated. A++

Elizabeth Materne

Stopped in today to make copies of my house key, $8 and 5 minutes later I had 4 excellent copies that all worked well on the door! Definitely recommend.

Michael Nations

In one word: HORRIBLE. Older lady with hair could not stop talking over me. Did not listen. I had to keep repeating myself. OK, you are very knowledgeable about keys and locks. Your customer service skills are non existent. Deplorable. Will never return.

Reginald Griffin

Best locksmith I have been too. They are eager to help and find a solution to your locksmith problem. The lady and the big guy is great absolutely great.

Lilia Estrada

Super friendly people

John Stokes

Old-school, family-owned locksmith which can make duplicates of just about any key.Great mobile service as well if you need a house or commercial call.

S Duran

I called Wednesday (4/20) and scheduled an advanced appointment for an onsite service to re-key 4 locks on my new travel trailer. I was given the date of today (Friday 4/22) with technician arrival between 10a-11a. I received a call this morning (fri) at 9:31a asking me for the numbers on my existing keys to ensure that they can change them. At that time, I was reassured that a technician would still arrive between 10a - 11a. I called the office at 11:10a and asked where the technician was. I explained that I made advanced reservations and am waiting. I was told at THAT time that the technician is in the area finishing a job and if I had errands to run, to do so and the technician would meet me at my house when he's ready. During that phone call she said (basically) the following:1. When she saw my order this week and saw that it was a trailer, this is unusual for them and didn't know if they could accommodate. *No phone call was made to me this week to explain this. She also didn't explain this at 9:31a today.2. She said this type of job requires the removal of the lock, taking the locks to the shop, and then returning after 2-3 hours to reinstall. At this time, I said that was fine, as long as it is finished today, when we had agreed to the appointment time. *No phone call was made to me this week to explain this. She also didn't explain this at 9:31a today.As a customer, I was explaining to her why I called them. She then explained to me that they are a small family business (which I acknowledge and told her that is one of the reasons that I contracted with them) and told me that there is a family member in the hospital.Bottom Line: I am sympathetic to family emergencies - truly. This company had every opportunity to let me know of possible delays when they called at 9:31a this morning. Nothing was said to that effect. She ONLY told me about a family emergency when I pressed her for arrival time and follow through.*** Her ending statement to me was: 'IF YOU DON'T LIKE IT, YOU CAN COME HERE AND SHOOT ME'! And then she hung up on me. Literally. I understand that this is stress talking but that doesn't make it appropriate behavior for a business. I expect a call back and apology and I will continue as if nothing happened. This is not how you run a business.

josh S

Always friendly with excellent knowledge. Always recommend to friends and family.

kyle salter

There the best

Sidney Monzingo

Best locksmith in East Dallas

Jim Means

I have had the privilege of doing business with this company for over 4 years and have received nothing less than professional service each and every time.

Randall Ford

Best key and lock shop around. period

Arman Arashvand

Friendly knowledgeable locksmith works on oldschool east dallas doors

Haley Evans

Quick and great service with polite staff. Love supporting local business!

Brandon Carter

Went to ace hardware to get a key cut and it did not work they told me after the fact they did not have the right key to copy onto, went to cox and it was not a problem had exactly what I needed great customer service

joe david

Worst service I've ever received. Once the technician left, the lock was already malfunctioning. Now the lock has completely fallen apart and my mailman will not deliver my mail to an unlocked mailbox. What a headache.

Angel Mireles

Great people

Heather Davis

Great, quick. Good quality keys

Steven Bull

Nice service.

Justin Terveen

Closed. Wasted trip out of my way. Change your hours.

toby pruett

Called at 4:30, couldn't help me because they close at 5.

Zeferino Rodriguez

Truly professional!

Claudia Amaya

(Translated by Google) Excellent service(Original)Excelent service

Nicholas Stanko

angela fairchild

Russell Amaya

Lee Stofleth

Jose Salado

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