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Texas
Universal City
Village Locksmith
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44
Reviews
Village Locksmith
210 Rosewood Dr, Universal City TX, 78148
villagekeys.com
Call now: +1 210-659-2582
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Village Locksmith Reviews
jerry branch
Outstanding customer service, polite, knowledgeable and genuinely caring. I would recommend Village Locksmith for all your Locksmiths needs!
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Joseph
Very helpful staff.
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Kim Roza PEREIRA
Was looking for a special key to a personal safe lock box. Called many places and the answer was no. Went to Village locksmith and they made my key.
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kevin Hurt
Had to get injection switch put in but didnt have transpoter keys only reg so had to buy 2 of them so truck would start ontop of that he put in codes wrong both key & switch didnt match oth guy helped told him both ket & swich must be same soon as he did that it worked 2 hrs for shouldve been 20 mins or less charged $180 including tax. Oh let you all know after 2000 its required to have 2 tranponder keys to switch out switch..
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Jason Kuiper
I was excited to try this company after all the good reviews. Business must be good that they can afford to talk condescendingly and lose customers. I got one quote one day and another quote the next. Perhaps they didn't understand what I was asking, but I gave the same information and they accused me of changing my story. If they handled it professionally, perhaps we could have move forward, but I'm not going to give my business here
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Travis Craig
Sent my daughter to get a new OEM Key Fob programmed and they said it would cost $100.00 to program it. When they went to program the Key Fob, they said that it wasnt being recognized by their equipment and wanted full payment for hooking up to diagnostic equipment. I called in an attempt to work things out and spoke with the owner of the company. I wanted to see if I could exchange the Key Fob for a new one and they try again within the same week at no cost. They flat out said NO and that I would be charged full price again. I understand in making a living as a business owner but also believe in trying to work things out with the customer. Needless to say, I will not be going back to this locksmith and urge anyone reading this review to beware of their business practices.
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Douglas Smith
Save yourself time and frustration and go somewhere else! I had to give it at least 1 star to write my comments and they don't deserve that. VERY DISSATISFIED! Paid $240 up front for 2 key FOBs for my son's vehicle. Was told it would take 1 week. Never got contacted after a week, so I went to their store. Was told the FOB employee quit and took all the FOBs with her (excuse in my book). So they told me they were re-ordering and they would arrive 'within a couple days'. It is now 15 days since they charged my card and still no FOBs. Went into store today and requested to speak with owner. The employee texted him/her with my number at noon and I never heard from them. TOTALLY UNACCEPTABLE BUSINESS PRACTICES.
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Paul Callicoat
This place is awesome the gentlemen and young lady behind the counter were very knowledgeable and knew exactly what I needed. Thank yall very much.
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Richard Hayes
Crazy dudes I called for a quote on van key cut was told about 5 dollars I show up and told its 20 per key without programming. Seriously I just went on Vance Jackson and got both keys cut for 4.00 and if my dealer will not program this guy will do it for 25.00 your loss Village Locksmith.
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Jennifer Beicker
Same here with pricing. Called and was quoted one price then doubled it when called a few weeks later. Guess it just depends what day you catch them on.... Didn't use there service found another company to fix the key for 1/3 of price.
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carlos alonzo
Rudest employee by the name of Cristy .I've been a small business owner for 20 years and provided the best customer service ,I believe this business can do the same .
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jae
My 2003 Honda wouldn't start, my ignition lock froze and require replacing which also required the immobilizer and keys to be recorded. I tried several other locksmiths before find Village Locksmith. Village gave the best price, over a $150.00 less, fastest service and the technician is a Master. He corrected all the errors of the previous locksmiths and had my Honda Civic running like new. THANK YOU Village Locksmith.
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Brandon Kochansky
Ford dealership wanted 430$ for a new key bought a blank for less than 30$ brought it here and they cut and programmed it quick and for only a little over 100$ amazing
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Selena Kardys
Very nice people. My boyfriend decided to get his car faab from village locksmith because they were more affordable than a dealership. My boyfriend kept dropping his keys and eventually one of the screws on the faab came out. I went to village locksmith hoping to get it fixed or get an extra screw. The lady upfront was able to get me a screw so I could pop it back into place. It was free of charge and I did appreciate that since businesses charge you for anything now a days! This place is my go to locksmith shop!
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John Levesque
They always have an answer to your locking needs and problems. I have been a customer since for many years. From coded home door locks to making keys without having an original key to copy by using a highly skilled process involving using a blank key and pushing the blank key into the lock device and reading the markings. Fascinating. They even can open safes without having the combination. They do it all and their prices are super reasonable.
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Deedra Vasquez
Just got a key cut for my vehicle. They were able to cut a blank I provided. Took about 5 minutes. In and out! and a really good price too! thanks!
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Sydney Braswell
Incredibly kind people & great service. My technician was fast & helpful. They wanted my credit card over the phone after hours... I was a little skeptical until they showed up. Amazing overall expirence & affordable pricing. I will be using them again and recommend them to anyone needing locksmithing services. Thank you Village!
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Robert Martinez
This is the poorest service I have ever seen.
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Kristian W.
Pleasant family owners waited for me after their closing time to get my truck to them, even offering to come to me if I couldn't due to its broken ignition key chip. Once I got there, they made a key that looked better made than the factory provided one's. Yet all this was completed in no time at all, I was given a spare chip-less key, and the price was so reasonable, places I looked before would have laughed if I asked for a similar price Obviously, I can't say enough good about them, but to give you an idea of what it means.... I can't stand writing any kind of review, yet I took the time and wrote all this for others to see!!!!
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Jerry P
My Mother called with an issue with her lock. They came out the next day and did an outstanding job. Family owned with Family values. Highly recommend to anyone that needs a Locksmith.
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Tony Stivers
Awesome people! Was exactly as they quoted and got it done faster then they had said! We at Powerhouse Cycles highly recommend Village Locksmith for all your lock and key needs.
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Cathy Valles
Very friendly, very quick! Great Service! I highly recommend!!
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Thomas b
Price described over phone was not what was charged. They said it would be a 'starting price' of $40 and a $30 service fee. Anytime someone says 'starting price' run to the hills because they will charge every fee imaginable... a tool fee, a convenience fee, a thinking fee, and breathing fee. Do not expect them to be accurate with price. I got a receipt for $130, with no explanation of services provided. Never using them again.
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Damon McFarland
I could not be more happy with the service. I locked my keys in my work truck. Made a phone call to Roxanne and 20 mins later Jorge had the keys in my hand. Village locksmith will be my first and only call in the future.
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Kevin Rury
Carol at Village Locksmith gladly helped my mother(Phuong) over the phone and was very detailed. And when my Mom needed additional assistance, she went out of her way to send help to the house. They are the go to locksmith.
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John Smith
Small little family locksmith very pleasant people did great work and was very inexpensive
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Matthau Casanova
Excellent service at an affordable price
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Leslie Baker
Expert key maker. Fast, courteous service at an excellent price
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Grant
Great people to deal with. Efficient, cost effective and friendly.
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Mohammad Feizi
after job is done in house double charged me from what we agreed. charged me per cylinder instead of per lock. They are not professional, be aware of overcharge.
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Eric Lowman
Great services, good prices, lots of old keys on the wall. Been in business for a long time.
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Matthew Gregory
not open on Saturday.
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Cody Anaya
In and out in less than 10 MINUTES! Very good service!
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A -Ram
Friendly and quick service!!! Awesome
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Tracy Noojin
This a block away.
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Jose Ramirez
Excellent service.
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Dennis Faulkner
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Agustin Villa
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Darlene Trevillion
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Christine Gomez
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Ernesto Flores
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Robert Fischer
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Deuce Acer
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Karen Steele
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