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Vermont
Burlington
Dion Locksmith
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50
Reviews
Dion Locksmith
92 North St, Burlington VT, 05401
dionlocksmith.com
Call now: +1 802-658-7404
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Dion Locksmith Reviews
Alan Sexton
We have an expensive, complicated lock set on an entry door to a home we just purchased which was not functioning and there were no keys for this door. I talked with Josh on the phone and Zach came out to handle the service call. I could not be more pleased with the service and results and I happily 100% recommend Dion's.
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Kyle
If you are in need of a key look no further! After losing my only set of keys to my 2004 Jeep I had to leave my vehicle in VT and travel home to CT, I thought I was in big trouble, But Dions was great to me. They worked so well with me over the phone at such a reasonable rate, I could not be any more pleased with their professionalism and business etiquette thank you!
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Tiger Huynh
Best locksmith in town with respectful employees. I got my motorcycle duplicate for only $5. They where very well knowledge with the product they have and will come by again. Thank you for all your help Dion Team.
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Faith Schumacher
These guys were attentive, helpful, and very quick to get my keys copied! Highly recommend.
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Kim Spurlock
Fast and Reliable!! Polite and efficient! The only business I will ever call for my security needs!
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Pete Sullivan
Don't fool around with keys made anywhere else. No key I've ever had made at a big box or hardware store in Burlington has ever worked as smoothly as a Dion key. Superior quality and security blanks, maintained cutting machine, and precise craftsmanship. Once I got advise over the phone on getting a stubborn door lock to turn...and the technique worked perfectly! There's always fast service and a large selection of security devices and accessories.
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Jonathan Mabee Sr
What a great group to work with. I had a difficult key to duplicate they found the correct key blank, and cut my order quickly & professionally. I will only use Dion for my locksmithing needs!
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Judy Merchant
Today I had the need of Saturday service due to an issue with a door. The service was top notch, dependable from my first phone call to installation. The service person was friendly, competent, kind and willing to do whatever it took to fix the issue I had!! Thank you, thank you, thank you! And I hope Dion Locksmith realizes this total gem of an employee!
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Michelle Thibault
Love working with Dions, last year our friends car was locked out. They came over and fixed it for us. This year some douche stole my kids keys, so Brian came over and changed our locks. They are nice, professional, and affordable. Thanks guys we will always use you! :)
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Sean Beatty
If you need a key for anything that uses a key you can get it here, even old chests. They know everything lock related. They also sell safes, if you are in the market. Did i mention I got the 'expensive' key and they were only $5 a piece. No more going to Ace, Lowe's, or Home Depot to get keys for this guy.
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Steve Burt
Good service always
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Shawn's House
Not a fan. I called about a safe, was told to bring it in. I get there then the day I didn't need to bring it in, I didn't even need to show up. Then the guy says we will call you. I asked him don't you need my number for that? He says that might work. Not a fan. At all. Won't be using them any more.
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Bethany Caruso
While they may be able to do the job well, whoever's working the phones couldn't be any more rude. It was shocking to me that this person was so rude talking to a paying customer. The locksmith was also there for maybe 15 minutes of work and was billed for 2 hours because that's what the estimate was for. Shouldn't you get bilked for the actual time? Or maybe an hour, if there's a minimum? Very disappointing.
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Brian Hurlburt
False advertising there's no emergency number for 24 hours they say they're open on Saturdays but they're not answer phone so they must be close but yet he say they're open.
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Wesley G. Kenney
I brought a partially broken key in to get remade after none of the local hardware stores would even touch it. Dion's didn't even blink, and were curtious and professional the entire time. 10/10 will come back here for all of my key/lock needs moving forward.
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Thomas Corrado
Dion's is great. For both routine and Emergency lock services. I've gone here for years for typical things, such as key copying, but this past weekend they came to our rescue in our time of need.My girlfriend and I were on vacation. Our cat sitter and friend got in a car accident (he's okay, thankfully!) and lost our apartment keys in the shuffle. It was a saturday, we were 50 miles from the nearest city, and unable to overnight a set of keys to our friend.We called Dion's. After some professional verification to know that we were who we said we were, they were able to drill out our deadbolt and replace it with a new one, same day, so that someone could come in and feed our cats. It was a matter of hours, with professional service from Dion's stellar crew, and they got the job done. Considering it was later on a Saturday, we were expecting to pay an arm and a leg, but they charged a fair and reasonable price for the service and saved the day.If you have key or lock needs, these are the guys you want to call.
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Tyler Morrison
Great honest people to work with. I have always found them to be extremely helpful and simply good at what they do. Also the pricing is extremely reasonable!
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Jolita Brilliant
Best locksmith company in Vermont! They been servicing our office, nothing but great!
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Susan Boyer
Zach was extremely polite when I called to ask about a problem I had with 2 hardware stores. They cut keys but the keys didnt worked. Zach was professional and very knowledgeable about locks and keys. The keys he made fit in the lock. Problem solved.
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Hank Chalmers
Family owned Vermont based company. great group of ppl fast friendly knowledgeable fair prices helpful plp.
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Scott Decatur
These lads know locks
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Bob Cieri
It was a pleasure to work with these guys! Everyone I talked with - in the office, over the phone, and on site) was knowledgeable, courteous, and professional. They understood my issues (an historic home with multiple condos), checked out the door before ordering parts, scheduled the install promptly, and completed it within the estimated time. Prices for parts and labor were very reasonable. Highly recommended - I would definitely use them again.
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Rob Lunn
I needed a locksmith well after hours to cut a key for at truck I needed after losing the originals. Eric was at the ready to help. He waited for a couple of hours while I tried to get the truck owner to get me the key code. Eric was patient and even though we eventually found the keys, he would have gladly made us new ones. It was a comfort knowing I would have had the help if needed and all well into the night.Although I didn't need the service, I can't say enough about the service willingness Dion's was willing to provide. With that kind of customer service if give them a 5 star rating.
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Allen Bowen
Super professional and great service! Would highly recommend for any needs when it comes to locks and keys of all types
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Daniel Verwey
Great group of people. Always willing to help and do what they can to fix any problems we have on our many properties. Fair prices and quick turnaround. I highly recommend Dions for any locksmith needs you may have.
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Kevin Gately
The sales staff was great to work with.
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Tim Jordan
Honest, enjoyable people to do business with and buy from.
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Andy Dufresne
Fast friendly service
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klivin76
We have an old door (1920s) with original skeleton key that was becoming a fire hazard. Ive been putting off calling about it for months. I finally set up an appointment with Dion. They were on time, clean. developed a solution, and installed a brand new lock in under an hour. Done. I am so happy with this service. Highly recommend!!!
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Nate Boland
Super helpful. Got my car key duplicated after hours, in an extremely fast time. Owner was very knowledgeable and friendly
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Carolyn Zeller
They always help me and are happy to help!
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Elizabeth Golden
Excellent professional and friendly service.
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Bryan Dube
I've worked with Dion's multiple times the past few years. They're extremely knowledgeable and have helped me out in multiple situations! I highly recommend using them for your hardware / locksmith needs.
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Robby Schmidt
Ansel was fast and efficient, and I had 2 staff members check up to make sure I was taken care of. Highly recommend!
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Kyle Clark
These folks are awesome! I was stuck on the ground... lost the keys to my airplane... and these guys magiced up a set of keys immediately so I could travel immediately. Very reasonable price and great service. Thank you!
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Japheth Brubaker
Life savers! We locked ourselves out of our Budget rental truck when we moved. Dion's shop got the replacement key made fast - in time for us to get the truck back in time! Thank you!!!
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Sydnee Viray
Locked out on a beautiful Saturday early evening. Eric Dion responded quickly and despite being on the lake himself, he came over and openness up our apartment. Totally saved the day as the property management said they just couldn't make it. Thank for your service!
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Nikki L
I had never used a locksmith before, so I called to see how much it might be to get a lock made for something I had. I was told there is a cost for the first key of about 5 or 6 dollars plus 2 or 3 more for duplicates, so about $10 total if I got 2 keys made. To me this was worth it for the item I had. A month later I got a call that it was done and would be $15. I was not aware that there was a labor fee on top of the fees for the keys because I was never told that. Then, when it was picked up (after waiting 30 mins), the total was $21, which would not have been worth it for me in the first place but someone else picked it up for me and was not aware of what I had been previously quoted, so he just paid it. I called back and tried to explain the situation and was told I could 'come back in to get a couple bucks back'. I'm not able to take the time to do that, especially if I am not going to be refunded to the amount I was originally told it would be, which I paid double of. Yes, a key was made and I appreciate that, but beware of fees that aren't made clear up front.
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jay smith
Ansel and Micah Hooked it all the way up great service made my suburu keys I lost very fast and even gave me a discount on a nice safe come on down To dions they will hook it up 10 out 5 stars thanks much will be back
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Mary Zimmer
Dions CAN clone your electronic ignition key!I bought a Vespa without its master key. Everyone said no one does that around here. Someone told me to check Dions before sending the only key I had through the mail. Eric ordered the part he needed and got me peace of mind, and a new key for well under the quoted price! Whether you need a key, (guaranteed, by the way), a cloned key, or a safe to either hold your guns and money, or a bag of balloons, they have it! And if they dont, theyll get it for you! They will also come to you. Use Dions, theyre good!
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David Houston
Eric was very responsive and helpful to re-key our commercial building. Will continue to use Dion's.
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Joy Collins
Fantastic customer service experience!
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Kennon Young
I've used Dion's for years with great results. From losing my car keys, to a new safe, these guys know their stuff. I would highly recommend them and look forward to working with them for years to come.
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Tom Kimball
Whether I'm headed into the brick and mortar location or having them come to a location, Dion's is always friendly and fast and, most importantly, effective. No need for any other locksmiths in Chittenden County.
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Brookside Apartments
Great service! I manage a lot of units and the folks at Dion's always accommodate us promptly.
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Jackson Stone
Super helpful and I would highly recommend these guys for the job!
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Mitchel Fry
Very fast and quality service for rekeying several locks and cutting several duplicate keys. Thanks!
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Seth Harrington
Top-notch establishment with quality employees who know what they are doing - and do it with a smile. These guys great locksmiths.
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Lisa Rotman
Week1: Called to be told they had keys and got quote - arrived NO KEYS, had to order (okay it happens, prepaid for keys).Week2: Keys in, arrived for programming/cutting. 3 hour wait (we were told 'thought someone else was working on the keys'.)They charged me almost $100.00 more than quote and told me the 3 hour wait was an exaggeration (seriously! like we don't know how long we waited). VERY VERY VERY disappointed. Could have gone to Automaster! It would have been cheaper and a better experience....funny part, the person I spoke with just before the manager said, 'Oh, I remember you, you were here like 12 hours!' (Now, that was an exaggeration.)A little off the bill along with a 'I'm sorry that happened.' would have made a HUGE difference. NOT, 'that's an exaggeration (for the 2nd time). Very sad that a local, long time business will never get my business again.
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Sidarth Dasari
Very helpful staff. They custom made a spare key for my bike lock
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