Name: B&D Lock Co
Address: 6000 Williamson Rd, Roanoke, VA, 24012
Telephone: +1 540-563-1101
Rating: 4.7600

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50 Reviews

B&D Lock Co

6000 Williamson Rd, Roanoke VA, 24012

bdlock.com

Call now: +1 540-563-1101

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B&D Lock Co Reviews

Andrew Grider

Wow these guys are awesome!!! I got locked out of my mailbox and needed to change the lock. They came out same day, verified that I was the owner, changed the lock and gave me three new keys. The price was very affordable. I am beyond happy that I found these guys! Call them for all your lock needs!

Craig Hodge

Very impressive shop. There's something wrong if you can't find your locksmithing needs here. The staff was very professional, courteous and quick. I came in to get 2 copies of my motorcycle key and I was in and out in less than 10 minutes. This is the biggest locksmith place I've ever been too and I'd highly recommend them to anyone. I drove an hour to get here and it was worth it.

Megan Brown

I traveled from Blacksburg since the local locksmith was extremely busy there. B&D Lock Co was amazing and affordable. I needed my corroded trailer hitch pin lock removed and they did everything possible to fix the problem. They quickly took my car into the garage and I was on my way home shortly thereafter. Highly recommend. Especially if you're on a time crunch!

Chris Uliana

Replaced the shell of my key fob. Less expensive than when done previously in another state. The key worked first time. Super cheerful. Super quick. Very clean store.

Gordon Dix

If you need anything lockn related, this is the place to go.

Serious Lee

I have a 1987 Toyota camry. The key that locks the doors had broken and was lost while in a friend's care. While I was making a few fixes on the car, I asked the people at O'Reilly's if they knew of a good locksmith and they pointed me to B&D lock co. When I went in they told me exactly what they needed to make me a new key and I came back the next day. They were very quick, nice, and easy to work with. Thanks for making it possible to leave stuff in the car again.

Charlie

Easy to work with and do a great job in recommending locks and also do a good job cutting keys. Have always had a great experience when going there to get keys cut. Very friendly and want to do the job right the first time.

D.R. Huff

Bought my own key blanks. Charge to cut two double sided ford keys was $50.00, no programming involved. For 10 minute work; works out to be about $300 per hour labor cost. I need to get out of the engineering business, and get into the locksmith business!

Bill Dehr

Had an issue with my entry lock deadbolt. Ryan from B&D came on time, was very courteous and professional. He looked at my problem, understood it and solved it in a very cost effective way. Highly recommend B&D.

Rosemary Wade

Always trustworthy. Guaranteed accuracy. Some copy keys made other places won't work deadbolts but never a problem with this company. They are my 'go to' experts.

Jeff Lorman

Good, fast service. People are nice and good to work with. My ignition switch broke and need to be replaced. They took care of it in no time. Also had to replace the door and trunk locks.

Jenna Lawrence

Great service, very kind staff! They really got me out of a pinch when I lost they only key I had to my jeep and the dealership didn't have an available appointment for 45 days, they were able to fit me in the next day and program it while it was on the rollback!

CHRIS CRAFT

GREAT PEOPLE GREAT SERVICE THE EMPLOYEES TRULY CARE !!I HAVE BEEN DEALING WITH THEM SINCE BEFORE I STARTED DRIVING I TRUST THEM & RELY ON THEM THANK YOU DAVID !!!

Kenneth Lafon

Very helpful and a honest business.. Liked there business sense.. Ty

Jennie Swafford

Great store, excellent customer service! Very knowledgeable and friendly!

dakota ingram

Was very polite and extremely fast couldn't ask for more from a company

Qwik Time

The best in the business.

Yvonne Hunter

Lost a key to my uhaul truck and it was so easy and cheap to get a key made with B & D lock

Cindy Chewning

Fast service. Very Friendly Staff!! Recommend highly!!!

Kenny Wayne Keith

UPDATE: I want to explain my statement saying that you feel like they're expecting you to be knowledgeable about the right things to say when explaining your problem.Sometimes you work everyday in the same business and have for many years you have your own lingo when talking about the locks or keys. Some in the business will make you feel like you are stupid. Usually those who have the least experience. I do not believe that this is the case here but it is a business with many manufacturers and each one have different styles of the lock or key depending on the year made. B&D may have forgotten to a degree that not all care but just want to have it taken care of without telling them your life story. B&D LOCK Williamson Rd, Roanoke 24019Very knowledgeable about the locksmith business. They have some employees that very much are like the people who think you should know what you're supposed to say or ask. Sometimes making people feel foolish especially the elderly.But it is done and done well. Very good.

Doug Moody

Total lock help. Friendly, fast and efficient service. Home, vehicle and/or business.

Crystal Jones

Always great service!

Nora Tate

Fantastic experience with this company. They went above and beyond my expectations. Superb attention to detail - they will make sure it's right, from order to installation. Thank you David, Tommy, and Randy! You guys are the best! I could not be happier.

James Burke

1st time dealing with this company. Had a Triumph motorcycle key that broke in two pieces. Took the broken pieces to these guys and they were able to copy the broken one. In and out in 10 minutes with new keys. Yep I'll be going back again. (Update) Had to change from 5 stars to 3 stars because when I was able to use my new keys that I bought 1 out of the 4 did not work. Not because it was cut wrong but because they got the wrong blank. Key would not even fit into the lock. I compared it to the others and it was the wrong blank. Would have thought the key guy would have noticed he was cutting the wrong one but guess not. Now I have to travel 25 miles back to have them fix their mistake. I would still go back but i'll check their work next time before I leave.

Jason Hooker

Knowledgeable locksmiths. They quickly repaired a problem with a very serious safe.

FearlessDemon54 #HTD

Staff were very friendly and worked quickly

Beersy B

Good service. Friendly. Had my ignition lock in stock. I was fixed in 1 day

Llathrum Marine Mechanic

Well trained people and the owner has been in business since the 80s. I've seen them grow from a two building tool shed to this marvelous new building.Home, business, auto and safes they really know the trade and they are the best around. Broken keys, key extraction, lost keys, installations, key controlled locks, they are worthy and one of great local small buinesses in the Roanoke Valley.

Ricky Davis

My first visit to this place a few days ago. They were very busy, but customer service was superb. They didn't have what I needed, but ordered it for me and it came in two days later. Pricing was excellent. I highly recommend them, and they will have all of my business from now on.

Stephanie Ferguson

Diagnosed and fixed problem for much less than what everyone else has quoted. Super nice staff, too!

Todd Grebin

Friendly, good service, at a reasonable price.

Antoine Hickman

The staff were friendly and well informed.

Randy Smith

I needed keys made for my Nissan Frontier pickup, so I went by B&D this morning. David was the employee who made my keys. He was courteous, professional, and very knowledgeable. In 30 minutes I was out the door with a new set of keys. I highly recommend this company!

Isaac Snay

Nice staff, huge stock.

Benjamin Ballard

I go here quite often for work and personally as needed. No matter what time of the day or how busy they may be, they have always been courteous and professional and do a great job for me! Thank you! Keep up the great work!

Vincent Olivet

Walked in to get a key fob worked on and new key cut. Never been there before in my life. I got an intense stare down and snappy question about what did I need.. I was taken back by the customer service and his COCKY rudeness and so I stared back in disbelief. Tempting to give this jerk a piece of my mind I told him I needed a key Fob programed and a new key cut. He promptly gave the task to someone else. I was charged after numerous tests for the full amount of reprogramming the fob and new key cut although the key fob still did not work. You will never see me at this joint again EVER. Who ever the bearded wonder is he needs to work on his people skills if he has any. Me bad mouth these people? Take a guess.

Dirty 3K

They have all kinds of locks. They have what you need to lock something and will service your locks .

Tucker B

They are a great local company that will get you out of a pinch

JAMIE YATES

I had 2 keys and remotes made over a 2 week period. The service here was excellent!

Ginger Ross

Been dealing with this company since it was just the dad and 2 sons in a tiny bldg.. Their growth symbolizes their professionalism and ability to solve Anything lock related they have the latest technology and are able to do most anything that dealerships can do

Bob Bowers

Very professional, and they just get it right the first time, every time. They know their business and are the best in town at it, whether you need a key programmed to your car or safe picked or just a simple key cut. They can help you with how you lock up your business or give you options for tenants, etc. Best place in town for locksmiths!

melissa wilson

These people really know their products and service is excellent

Joe Carter

I needed two keys cut and programmed. I walked in and got great service and a reasonable price. Thank you.

Bobby BooShayy

Thr best locksmith in the area with the best service.

Crafting It Up and Creations

Looking to get another key but this one time I locked my key in my car.... first time ever. My sister in law drove me over to get a key. I needed to show I owned the car and I got on the DMV website took a picture and emailed the guy the copy showing I was the owner. He apologized and I was like I am actually glad they make you do this. I was in a bad relationship once so knowing someone cant just go get a key made is awesome! Thank you for taking care of me!

Mike p

Great people with knowledge of their products!

Kizzy Damon

prompt and great customer service

Sharyn McCullough

No wait. Fast, quality service with reasonable prices.

Cassie Ware

Great customer service

April Thompson

Very efficient

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B&D Lock Co

6000 Williamson Rd, Roanoke VA, 24012

B&D Lock Co Reviews

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