Name: Jim’s Lock Service
Address: 522 W Broadway Ave, Moses Lake, WA, 98837
Telephone: +1 509-766-6950
Rating: 4.3571

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42 Reviews

Jim’s Lock Service

522 W Broadway Ave, Moses Lake WA, 98837

Call now: +1 509-766-6950

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Jim’s Lock Service Reviews

Gerry Keener

I just needed some copies of my keys. During this Covid-19 thing they were very professional keeping me safe and them. Price was very reasonable and fast. Great place to do business.

Mod Nagant

Erick came by to help. Very professional very quick. Nice guy. Thank you for your help!

Barbara Baker

Best ever! My daughter had locked keys in her car. It was snowing. It was a Saturday. A very pleasant employee handled everything for me by phone and quickly went to the rescue. I shortly received a receipt electronically and a phone call confirmation that all went well. I'm very pleased with this company!

Donovan Amadeus

Benji is an awesome employee! Totally professional and hopefully I won't lose my keys again. This service is cheaper than a dealership re key. Thumbs up this service

Jamie Wilkinson

Honest and down to Earth service.

Kanna Izushi-Ciolkosz

We got locked out of the house on a Friday night and was worried there would be no one in town available. We called Jim's Locksmith and he came over in about 35 minutes (we live on the other side of town) and was able to unlock the door in less than a minute! Amazing help and really appreciate him taking the time to come over despite being in the middle of quality time with family.

Amanda Muehlbergber

I cannot say more about the customer service. I locked my keys in my car this morning with my children inside. I was panicked to say the least. It's hot and both kids are in car seats. Benji was there within 5 mins and in my car within one minute of pulling up! He was the nicest guy and professional and understanding. Thank you Jim's Lock and Key! You made my day!

Nichol Welch

If I needed lock service again, I would call Jim's Lock Service. They were great to work with. When my son lost the only key to his vehicle (which is still in my name), Benji was awesome. I was in a huge time crunch but needed to show proof of ownership. He allowed me to text a picture my ID so I didn't have to drive all the way there when I was already super busy. I'm pleased.

Gary Kipfer

Very helpful and knowledgeable staff.

Kylie Dugan

Very kind people and great service.

Val Gregory

My son is at College in Moses Lake and he locked his keys in his car. Super fast service and very friendly. Thank you!

Nina Murray

They do a great job!

trinitydoc

Best locksmith in town.

Jorge Medel

Very quick and professional

Andrea Sawyer

I locked my keys and phone in my car at the rest stop right outside of Moses Lake today. Three nice men tried to gain access unsuccessfully. They then called Jim's and I was driving away within the hour. Benji who answered the phone was so kind as was Jim who opened my door. So thankful for everyone's help today!

ace hawk1289

Way way way overpriced for locksmith services and sadly one of 2 locksmiths in town. Don't go here if you don't have 4 times what it costs normally.

Luis Garcia

If your not open 24 hours then dont advertise that your open 24hours. Wanted to charge more because they just closed.

Edward Ribbeck

Got keys made for moms ole houseExtent service

Phillip Isayev

I was visiting from almost 300 miles away, and I found myself locked out of my car with almost no money. I called these guys in a massive pinch, and not only did they come by pretty quickly, but they also gave me a small discount. The whole thing went quickly.

Samantha Boughter-Lucas

We are so incredibly greatful for your time and service. You saved our Christmas Day. You arrived very fast and had us in our car with spare keys in no time at all. Thank you Thank you.

Braeley McNamara

A 24 hour locksmith that doesnt answer calls after hours is not a 24 hour locksmith. Please dont advertise after hour service if you dont provide it.

Eileen Courson

They were quick about replacing the key on my husband's toolbox.

Jim Leland

I had a decent experience with this proprietor earlier this year when I had to call him out on a weekend evening for a lockout. I expected to pay a premium - and did - but he cut a new key on site without additional charge.I like to reward small business owners with repeat business when they earn it, even if it's a little more expensive. It save me the hassle of having to comparison shop if I know I can rely on the quality of their work.Fast forward to today. I have a trailer in need of new lockset, which I was told they have in stock for about 70 bucks. I can't get to their shop before closing, so I ask if they can drop it off on the way out tonight. I live 1.2 miles away. Three minutes in heavy Moses Lake traffic. I'm told the 'trip fee' will be 50 dollars. FIFTY dollars.I understand and appreciate how our economy works. I was prepared to absorb a reasonable additional cost for the arduous cross-town journey of three minutes. Almost doubling the price is not reasonable. When I advised that this may drive me back to comparison pricing, the only response I got was 'sounds good'. I may use this business again, but only if I have to.Bottom line: Competent, but not competitive. Seem to have a small town monopoly mindset. Don't appear to care about return customers. There is apparently no reciprocal loyalty from Jim's Lock Service.

COCKY GEEK

Very. Professional. People and. Very y helpful

Erich Von Grey

Great keys

Debbie Adamson

Always have the right key.

NICHOLAS VONGREY

always prepared (:

Ted Wilkins

A professional lock and key, security company with several mobile locksmiths.

Nikko Chamberlain

Jordan Burgess

Fernando Capetillo

John Bonzelet

Mike Harper

Juan Savala

Gerald Entzel

Rebecca Bartram

J Hohman

Daniel Hoffman

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522 W Broadway Ave, Moses Lake WA, 98837

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