Name: Ace Lockshop
Address: 2950 Menasha Ave, Manitowoc, WI, 54220
Telephone: +1 920-682-8113
Rating: 3.5000

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8 Reviews

Ace Lockshop

2950 Menasha Ave, Manitowoc WI, 54220

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Call now: +1 920-682-8113

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Ace Lockshop Reviews

Stephen Miller

Amazing little hardware store. Employees are extremely friendly and helpful. Last two times I was here, I was greeted at the door and asked what I was looking for. Way better customer service than big box stores like Lowe's and Menards. One time I was doing a plumbing project (I hate plumbing) and an employee helped me lay it out on the floor. A lot of stuff in a relatively small store added to great service makes this a regular choice for me

Matt Riley

Refused to cut keys I bought online, even when they did not have the proper keys themselves in store. They said it ruined their cutter at one point, but hard to believe. I asked if they'd cut it, and offered to pay to replace the cutting edge if it was an issue. They said their manager was unavailable to be asked.

Clark Dittbenner

Addressing customers complaints about chip keys. Having worked there for 9 years, I've seen outside keys ruin the blade on machines. There is no way of recuperating a loss from a key purchased from an online source rather than through the store. At least the store will get a refund of the key if it's from a vendor they work with. Most customers don't understand this and don't care. As for the customer service employees are taught from the first day to be there to help. They don't know if your a retired cop or not. Stealing does happen and often. I for one am great full the employees care enough to watch and help. I think that is why Ace Hardware is a step above the big stores and always will be.

Jeff Bobble

The service is wonderful. There is always a happy to assist employee showing me where things are and giving advice when needed

Bob Koch

Very poor service.They advertise they cut and Program Keys for your car.They would not do mine because I ordered it Online they said the metal was to thick.I don't believe this.They just want you to pay big bucks to buy the Key Fob threw them.If the Key could not be cut the seller I bought it from would not sell them.

Jarrod Schroeder

Nathan Larsen

Audrey Bolzenthal

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Ace Lockshop

2950 Menasha Ave, Manitowoc WI, 54220

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