Name: Lorleberg True Value
Address: 900 E Wisconsin Ave, Oconomowoc, WI, 53066
Telephone: +1 262-567-0267
Rating: 3.7200

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50 Reviews

Lorleberg True Value

900 E Wisconsin Ave, Oconomowoc WI, 53066

lorleberg.com

Call now: +1 262-567-0267

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Lorleberg True Value Reviews

Lloyd M Thelen

Well keep and stocked. Very helpful,courtess. Prices compare with other places. Would be wise to shop there if you need quality items. I will.

Syntactical 01

Great place for getting quick supplies well working on a project.

Steven Kasimatis

Brought in a chain saw for repairs. 5 weeks later, no call. They had a hard time finding it and was not repaired. Their response was that 'it's a mess back there'. No apologies.

Joy Nelson

Great service and selection! Support your local small businesses!!! The customer service is second to none.

Adam Lombardo

Service is ALWAYS first rate. Prices are very competitive and you are supporting a local business. I prefer Lorleberg to the big box chains.

Adam O'Leske

Went to Lorleberg's to buy some ice melt this morning. The gentlemen on the floor quickly ran me through my options and was very helpful. I went to purchase my items and the cashier wasn't able to process my transaction. She wasn't trained to cancel the sale and she left me with the options of either walking out empty-handed or going to an ATM to get cash. I went to the other hardware store down the road instead and their POS was working great.

Kelly Drewa

Very disappointed in the shop. We always have taken things in for repair. Took a chainsaw in for minor repair. It started and worked when we took it in now it wont start after Weeks of waiting for it. They have no idea. When we would call after about 4 weeks of waiting they didnt even know where it was took a few days to even get a call back. I understand people retire but if they hire new repair people they should know what they are doing. Lots of excuses no answers

Dan Trevorrow Outdoors

They have nearly everything you could need

Kayla Halsema

Kind, helpful staff. But if youre looking for something specific and its out of stock youll probably be waiting a while. Weve been waiting on a gallon of paint for 2 weeks now and was told it will likely still be another few weeks. I called in to see if it was there, was told yes, only to arrive in person and be told theyre out. Very disappointing.

Neil Johnson

All I wanted was 6 nuts and I got harassed. The nut bin was empty, but right next to it was a full box. I asked if I could take 6 and fill the bin with the extras. Now I was a criminal. She made sure I put the nuts back but offered no alternate. ( there are many sizes available not just stainless steel). 1. Your prices are too high, all you have is customer service. You failed.2. See you at Home Depot.

Rob S

Very friendly, attentive and helpful staff! Will help you find anything. Awesome selection of hard-to-find hardware. 4 stars because prices of some items a bit high, but convenience has a price sometimes.

Kelly Sussek

Been shopping there for thiry years. People are very nice. Seems like you can find what you need to make it work.

Tom Runyon

All that you would need along with the knowledgeable staff to assist

Pamela Bruss

Nice friendly employees. I have had my riding and push mowers fixed here. Special ordered parts.Plumbing, electrical parts, ect. Nice housewares dept.

Pete Hazelberg

Great service and genuinely helpful staff. Good for rentals.

mojo magi

Trying to rent equipment they wouldnt even say when the product I was looking for would be available again. I will take my business elsewhere.

Bruce Bancroft

Small town hardware store with just about anything you would need. Friendlier than the big box stores. Also, associates that actually know something about the products and can / will answer questions. Not many little guys left in the world.

Don Wilks

Great local hardware. Including Rentals.

Joe Reichard

Great selection of hardware including metric. Friendly and helpful staff.

Darrick Junck

Good service. Very helpful staff. All in all a very pleasant shopping experience!

Jim Roche

This is a great hardware store that brings a personal connection to all their customers. They always have the right part that you need to fix that broken whatchamacallit.

Tyler Welch

Took my Echo blower in for simple warranty repair (replaced coil) June 9th. Work was not complete until August 2nd. Spoke to mechanic twice on phone to get a grasp of when it might be done and his response was 'we'll get to it when we get to it'.

Alexander Sandstrom

Was nice but no one came to offer help me find what I was looking for

Alex Vite

Friendly knowledgeable service. Great rental desk. Huge selection of nuts, bolts, washers etc. Great corner hardware store.

susan butzlaff

Iam very upset with the paint department, we pick a exterior color for our house that was suppose to be in the Brown tones when mixed it look like the beige tan color we wanted. When we sampled the paint on our aluminum siding it was pink. We bought 4 gallons and where told it looked beige on paper by the paint department but pink on my house. If only my house was made of paper. So have they not solved the problem . As a Oconomowoc resident I have always shooed local, if this doesn't get resolved it will be the last time I ever shop their and will not recommend it. I would like to say the owner kindly replaced the paint and was very helpful. Thank you for correcting the problem.

Bill Lawrence

I have been shopping here usually more than two times per week for the past 7 years. I manage a 40 unit apartment building down the road and this place is very helpful when I need them most. I order most parts from a National supply house, but for short notice needs, you can't beat Lorleberg's!Most things I can find on my own, but when I do need assistance, they are very accommodating. They are always friendly and polite and when I rarely need to return a defective product, there are no hassles what-so-ever!Very glad they are a part of our community. They give back a lot and are a convenient choice when you need something fast. I highly recommend them!!

J. Timothy Lovett

Great experience--knowledgeable help on my Weber grill and finding the right tools.

Larry Williams

The old guys could have been more helpful.

Mike LaVenture

Excellent customer service and products.

Jude Kearney

Lorlebergs has a wide selection of items! I shop there about once a week to get tools and parts for my landscape business and I alway experience quality customer service. On the other side, their equipment rental division isn't the best. Most of their equipment is old and the last time I rented a piece of equipment, the engine blew and I didn't even get a refund!

Dave Goodwill

Worst Service Possible. Had my lawn tractor picked up for repair. Initial contact was great - arranged pick up for Thursday morning and agreed to have a repair estimate to me the next day. Pick up was on time and courteous. The good news stops here. No call on Friday. Monday was a holiday. I called them on Tuesday. They had not looked at the mower yet but committed to take a look and get back to me on Tuesday. You guessed it. No call. I called them back on Thursday morning. Service guy said he looked at it that morning for the first time. Was not sure what was wrong and would need to order a part to see if that fixed the problem. Not sure how long that would take. Gave up on these guys and had the mower picked up by Schroeder Implement in Sussex. Took them two days to fix the problem - a pin had sheared on the transmission linkage. Easy fix with in stock parts. Throughout the process the Lorleberg service guy was rude and dismissive. If you need a Simplicity lawn tractor repair - don't call these guys.

Cynthia Bavisotto

Great store. I always find what I am looking for!

Rick Jansky

I was treated very rudely today about a small issue. That included getting hung up by the store manager when discussing my issue. All over 50 cents.Elliot's Ace Hardware is 10x the store. Well worth the extra ten minute drive.

Juliet Steitzer

Plenty of available and knowledgeable help. Found what I was looking for. More expensive than Home Depot, but worth it not to drive for small parts. Besides, they support many community events, so a few extra bucks comes back to me anyway.

Len Swestka

Went for Ozium air sanitizer and elements for Air Screen 1000 furnace filter but store did not have either.

Steve Eichstadt

Rented a Bobcat that was not completely working. The lights on the trailer were broken when going to pick up. Asked to just have the replacement part so that we could fix it since we were already waiting around for an hour. Asked about money back on the rental and after calling 4 times over the course of the next 2 weeks, finally talked to the owner who was just willing to give me a small rental credit. Manager was rude and didn't listen to me at all. No one ever called me back, even after promising it several times. Would NEVER go back to this store.

Lake Country Alignment

The little store that has the parts or tools or supplies you need. Thank you guys and gals for keeping up the great service and dedication.

Leslie Cash

Rented a pole chainsaw. Chain was super dull and bag of safety supplies was missing items. Took 20 mins to check out and get loaded into my car with zero help and yet that 20 mins was off the time we rented it. Couldn't even give an extra 15 mins?Unreal. Also check out girl didn't hand me my receipt, she held it close.to herself and I had to reach over the counter to get it. Weirdest thing I've ever seen. The young man who helped us rent it was FANTASTIC - didn't get his name but he had great customer service skills and shouldn't be working there!!! Hahaha

Zenshade

The employees have always been helpful, and they generally have everything anyone would need for any jobs around the house. Prices are pretty average.

Diana Tesch

A YOUNG CHILD ANSWERS AND IS GOING TO CHECK, THEN AN OLDER PERSON COMES BACK ON THE LINE, AND SAYS HE HAS THE PART AND JUST WANTS TO PUT HIS HANDS ON IT! 15 MINUTES LATER, THE YOUNG CHILD COMES BACK ON THE LINE AND SAYS 'MAM, WE DON'T HAVE IT, BUT IF YOU GIVE ME YOUR NAME & CREDIT CARD, WE CAN ORDER IT. 43 MINUTES! DEFINITE 0% CUSTOMER SERVICE -- LORLEBERGS, IS NOT THE STORE IT ONCE WAS AND MANAGEMENT NOW DOESN'T CARE! ELLIOTT'S ACE, OCONOMOWOC ACE, HELL YOUR GOING TO GET BETTER CUSTOMER, NO MATTER WHERE ELSE YOU - THEY DON'T CARE

Jkolb20

Nicely remodeled. Great local hardware store

Particia Theis

Visiting my brother, lovely people.

Greg Ross

Nice remodel, good location and surprising selection.

Karl Gunst

Great store. Amazing customer service.

Tommy Haar

Nobody to give you help!

Michael Sobol

Alway helpful and very knowledgeable

Beauty in Dirt

Friendly small town folks. Will go again.

Tryg Aasen

Never shop in there ever ! Customer no SERVICE..ACE is the place for me..

Zach Chudy

Great local business, friendly and helpful staff

Ann Eyre

Helpful

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