Name: Helms Automotive and Key LLC
Address: 1808 E 3 Notch St, Andalusia, AL, 36420
Telephone: +1 334-582-1485
Rating: 4.3000

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30 Reviews

Helms Automotive and Key LLC

1808 E 3 Notch St, Andalusia AL, 36420

Call now: +1 334-582-1485

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Helms Automotive and Key LLC Reviews

Kyle Whitson

Bought a car not quite finished having a complete gasket replacement. I had never worked on this type car. My wife called and he came to the house to program 2 keys for us. Everywhere else we would have had to hired a wrecker or rent a car dolley from uhaul. Either of those would have been a minimum of $50 plus fuel and a truck to haul it myself not sure how much for someone to use their wrecker but I know it's more than that. So he saved us the towing and other fees by coming to the house and did the key programming very quickly. He even told the wife he would finish the car up for a very low rate. Which was very much appreciated. All the while the lady at the front desk and the Mr. David were both very nice and completely explained when i asked questions! Thanks to all who helped us out!

Angela Sealy

Rude....rude....rude do not recommend drive to enterprise or call enterprise instead

Michael Fite

5 stars for sure! Excellent work! They are prompt, professional and courteous. I couldn't ask for better

Todd Teachnor

Take your cars or if you need a locksmith contact david

Sheree Loveland

Truck broke down on the side of the road. Helms was recommended to us. We made contact and a deal. We were back on the road in under 30 mins. These guys are a life saver!

Kenneth Gustine

David and Danny went above and beyond. They could have charged me more for the hours they put in, but were very conservative. Danny even fixed a possible secondary issue for free, which may or may not have been their fault. I did not ask for this, he just offered. Very impressed with their communication and willingness to get on the phone and talk about the issues. A+

Nelia Mess

Good honest work!

Kate Piland

If it wasn't for David, I'd have more issues than tissues. He is always able to help me out and has the best prices. This guy goes out of his way to make sure that everything on my car checks out before I drive off the property, and doesn't break the bank when he does it. And I haven't even mentioned Chastity yet! Dealing with her is amazing, she's upfront with you and gives you amazing service and respect. Seriously, I can't say enough about how great they are. A+ auto shop.

Vincent Brown

Quick, fair, and friendly. Stopped by in the morning to unlock my truck before he even got to work. Thanks for saving me.

Brad Smith

Top notch service with a quick response. I was in town for a couple of days and on my last day there, locked my keys in the car while visiting some friends. After trying unsuccessfully to unlock the car myself, I searched for some help online and found this guy. 20 minutes later he had my door open and I couldn't have been anymore impressed. I highly recommend Helms Automotive and Key to anyone looking for outstanding service provided with true professionalism.

Schweaty Paws

-Damages property and refuses to own up to mistakes.-Does not reimburse for dameges. -Failed to restore all bolts and fasteners that were on prior to maintenance.Attude was recieved when i called them out on the problem.-Dont let them work on your vehicle without taking pictures of everything.

Aaron OConnell

I have to say that David and Chasity Helms are very professional, they listen to you and whatever problems yours having with your vehicle, they offer input and are above the game of the rest of work shops in Andalusia. Not trying to over charge you for services, I promise you this is David says you need something on your vehicle he is honest. Chasity is very professional in her job and helps you and does not ignore you. This is a company I hope stayed and builds a great relationship with the people of Covington County. Aaron O'Connell

Willie Ray

Friendly Staff excellent fast service. Recommend locksmith and auto service in community

Debra Fuqua

Very helpful friendly . Came to my home in a few minutes after calling.. I'm a satisfied customer

Ronnie Westmoreland

My experience there wasnt good at all. At first I thought I was dealing with an honest guy willing to help. I needed a key to crank my car since I broke my original. And the first time or two i dealt with him, he seemed willing to go the extra mile to make sure I got the service I paid for. However, after two times of him trying to program the key, he pretty much avoided me and put me off for two weeks. Rather than be honest for whatever reason. This is the reason I rate it one star and thats being generous. Its completely unacceptable for any business owner to make up excuses to not deal with a customer. To make it worse, the issue wasnt resolved and I wound up going elsewhere. Wish I had done it in the first place cause they had me up and running in a day. At least they didnt make up excuses to avoid me or outright have one of their employees lie to me in order to cover for the owner. So I spent 3 weeks at Helms trying to get the service it took me one day to receive. I dont know where they learned customer service at, but where I come from, you dont lie or avoid a customer no matter what the reason is. Money and time that were wasted that my car couldve been running. Oh well, lesson learned. My advice is dont deal with any place that wont shoot straight with you. Or hang up on you to dodge you. Not very professional at all in my opinion.

weezy babi

He was able to get me on the road fast he real good an don't try to beat you out your pockets

John Parker

David is so professional. I had a wreck and he took care of everything no problem. While I had it in the shop I asked him to look at the timing chain and he did a tune up also and went above and beyond to meet my needs and make care run like a pro!! He also found out the reason my car was using oil and fixed the problem. If you ever need mechanical work done I highly suggest Helms Automotive. YOU WILL NOT FIND A MORE HONEST MECHANIC

Melanin Rich

Friendly and Fast Service! Helm's have saved my life and my wallet! You guys are AWESOME!

Keith Schneider

If you need your car fixed these are the folks to take it to they have got more than 1 vehicle back in shape for me

Ron Terry

Good people, overwhelmed with work

Tanis Dorvee

Saved the day

Reb Gray

Went in for car remote battery. Didn't have one but they were fantastic with customer service.

Gregory Hendricks

Brianna Wood

Rebecca Maloy

Don Huff

Tiffany Kidd

vickie grissett

Route 4 Taylor Linen

Buddy Harrelson

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