Name: Hoover Lock & Key, Inc.
Address: 3229 Lorna Rd, Birmingham, AL, 35216
Telephone: +1 205-823-2843
Rating: 3.5122

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41 Reviews

Hoover Lock & Key, Inc.

3229 Lorna Rd, Birmingham AL, 35216

hooverlockandkey.com

Call now: +1 205-823-2843

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Hoover Lock & Key, Inc. Reviews

Rev Dr Eileen Marie Blair

Doctorate Divinity

Robert Burns

Great local locksmith. Very friendly and helpful.

Ron Bush

Ive used this small firm for 30 years. With a little patience on my part they always come through. They recently worked after hours to open an old lock on an antique secretary. If you cant appreciate an old school business you will hate this one. I for one appreciate the little guy in a big box world.

Ray Powell

The Locksmith with Hoover Lock & Key was on-time, very knowledgable of her business and worked in a time-efficient manner. I would highly recommend them to others!

Kenneth Barboza

Very good folks to do business with! knowledgeable, friendly, honest and the prices are fair for the services they provide. The first time I came to the store/office I realized that they were the only people I will use for my locksmith needs.

Tom Flaishans

Very nice and friendly small business.

MICHAEL BEVIS

Same day service on my used car. Great service! Good price as well

Monica Wesson

I called with an issue of a lost key, but I had a picture of the code on the key. Hoover lock and key had the key made and ready when I pulled up and it worked!

Remy Helu

Love those guys quick easy and affordable. Thank you

Christopher Hill

This is the worst company ever. I have been waiting for a call back for 3 days. I finally called someone else and they were out in 1 hour. Do not ever use this company, they are rude when you finally get a hold of anyone.

Joshua Karg

Fantastic service and professionalism.

J T

I've been using them for years and they are an excellent, no frills locksmith. Great product, fast service and very helpful. They were willing to walk me through taking a lock apart and getting it to them vs coming out and charging me for service. I'm very pleased and will use them anytime I have a need.

daniel self

Great service. They have locks to secure all of your belongings.

Andrea Osborne

Fast and friendly service

Julie Ritchey Miles

These people know this business keys made not the spot. Nice

Stephen K

The guy is a jerk. 2 bad experiences. There won't be a third

Michael Kennedy

Nice people fair price

Krissy W.

Quick fast easy service

Terell Dunn

I dropped off two mortise locks to be rekeyed. I was told I would be called when they were ready, but it would only take a few hours at most. Three days later, I hadn't received a call, but I was running errands and decided to swing by. My locks weren't ready, and he told me the two I brought to him couldn't be serviced, and he would have to order new cylinders. He said he would call when they arrived, and it would be a few days this time. It has been five weeks and three more phone calls. The last call to him was two weeks ago. Every call he had a new date. The last call, he told me they would be in the following day, and he would call me as soon as they arrived. I still haven't received a call, and I have since bought new locks off the internet for a fraction of the cost. He never called to let me know the status of my locks at any point. I'll raise the review to two stars if he ever calls.

Kory Sweatt

If you have any work done by these folks, be sure and get a written quote first. I was given a verbal quote of $550-$600 for a 300-key job over the phone, only to have it turn into $916 when I picked up the finished product. Definitely my fault for not getting a written quote beforehand; but be aware before doing business here.

Isaac Zeidan

Very rude, arrogant, snobby people on the phone and face-to-face. I gave them a dispensing machine to unlock, they said leave it by the door, will look at it and call you today. Two days later I called and asked if they looked at it. The guy said no, I will look at and call you after a while. At the end of the day I called to ask if he looked at it. He said no. I asked when are you going to check it out? He said when he gets to it. The next day I go over, I found the machine exactly where I left it. I asked the guy at the counter, did you check or work on the machine? He said no. I pick it up and walked out.

Taylor Frey

Called for service just to see if they did it. I was told they weren't able to do unlock it. When I asked if he had any suggestion of what I should do, his answer was call someone that does it. The guy on the phone never gave his name. These people are a joke and obviously don't know or don't care about running a business. Their competition Pop A Lock sent someone out within 30 minutes of me calling.

E SPECTRE

Had a car storage carrier with a key broken off inside the lock. Took it to another lock and key company in Birmingham and they gave up after about 5 minutes. Went to Hoover Lock and Key where they worked on it diligently for a half hour, got the broken key piece out, made a new key, all for under $20.

William L Wood sr

Very professional and thorough. I will use them again.

karen lakanen

Had a safe that we brought in . Unable to unlock . They were so nice and it was not easy- 15 mins with all the tools and saved my documents. A TEN .

Chayton Sonstroem

Fast service and good pricing.

Esli Lopez

I called them in a saturday morning and everything was pretty fast, this guy arrived in 10 minutes where my car was. A little expensive though, 60 for open my car.

Corey Godwin

I mean the keys worked alright

James Hopkins

Says open til 5 but open till 4:00 On Friday

KikilloEP

Not help full very rude bad service never come back again

Sam Bridges

Rude on the phone

Angie Dutton

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Hoover Lock & Key, Inc.

3229 Lorna Rd, Birmingham AL, 35216

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