Name: ARCO Lock & Security
Address: 20325 N 51st Ave, Glendale, AZ, 85308
Telephone: +1 602-314-8400
Rating: 4.7600

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50 Reviews

ARCO Lock & Security

20325 N 51st Ave, Glendale AZ, 85308

arcolock.com

Call now: +1 602-314-8400

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ARCO Lock & Security Reviews

Jack Beasley

We just bought a house and all the locks needed to be rekeyed. In addition, I wanted an keypad-style lock for the front. When the technician arrived, he quickly evaluated the variety of locks and keys currently in play, came up with a strategy to make them all as uniform as possible, and then got to work. He replaced or repaired about 10 total locks and got the keypad installed in less than a two hours. He was friendly, personable, provided excellent advice, and threw in a discount without me asking.

Karen Soucie

I booked this from Chicago for my home in Phoenix. The technician called me to confirm his arrival and called my son (who lives in Phoenix) as well. He was very friendly and the service was quick and professional. Thank you for setting my long-distance work at ease!

William Lindsay

Josh did another perfect job.ARCO always treats my Clients well!

Kimberly Childs

Realtor

reese wallace

Wow! Just wow! The appointment scheduling was quick and simple. On the day of the appointment, received the phone from the technician, Victor, letting me know that he was on his way. He got there on time, was polite and asked which doors needed re-keying. Turned my back for 5 minutes, then he gave me 4 keys and told me he was finished. Obviously, all keys work and insert smoothly into the key holes. I definitely recommend Arco to anyone who asks. Very quick and painless. Thanks Arco!

Charlie Pyle

If i had a lock and security business, he would be my poster child for service. Perfectly balanced approach to the PEOPLE he serves and the performance of his skill set.My dad always told me 'whatever you do, do it to the best of your ability. You'll not only always have a job...but you are doing better than most.' Thanks ARCO!!

Allison Binning

We called for the $99 service and that was the final cost. No pressure or up-selling which we really appreciated. Service was scheduled in a timely manner. Josh called us when he was 10 minutes away. He was very professional and personable. I would not hesitate to use again or recommend.

Cindi Jackson

Kevin was absolutely great with re-keying all of my locks at my new home. Very professional, knowledgeable about other questions I had and did a timely job. Would highly recommend ARCO Lock & Security.

Fenix Firearms

Arco communicated clearly, calle before arriving. The technician was punctual, fast and thorough. Everything was exactly as service should be. Thank you!

James Knox

The locksmith was extremely professional friendly got the job done super quick. Repeat 15 locks in I think less than 30 minutes plus reviewed our security system and made appropriate recommendations.

Catherine Sandberg

I had a Home Warranty when I moved into my new home and hired Brinks to come out to set up an alarm system. I had Brinks at my other home so I was familiar with the service. The technician was on time and did a great job with no issues. I knew at that time I would need someone to come back out once I had some new doors installed. All I had to do was call and within a few days I had an appointment. He called 15 minutes prior to let me know he was on his way and arrived during the window that was given to me. Very professional and knowledgeable about programming the system and guiding me through some new features.

Diana Wenners

Follow up regarding my easy to make appointment was great, the technician was professional, quick and helpful. This was just my locks being re-keyed after moving, but I intend to contact them regarding a security system. I would definitely recommend Arco Lock and Security!

Jake Kluch

We had our house re-keyed under a home warranty. We had eight locks re-keyed, four each of two different keys. As the warranty only covers two copies of two keys, we tried to have more copies made; one key made good copies, one did not. I asked Arco to have the locks with keys that would not duplicate re-keyed, and they said the warranty company would have to authorize another visit, because the keys they made work. I guess I should never lose one, because I cant get more! They made me feel like its my fault , yet the other lock they re-keyed duplicates fine. I recommend looking elsewhere. Im also telling the warranty company to find someone better!

Evelyn Trujillo

Luis was the technician who rekeyed property and he was very professional and helpful. I was so impressed with courtesy, friendliness and excellent service! I would recommend this company to be sure!

Leah Hansen

This was a smooth and painless process! Their $99 special is definitely the best value in the marketplace. Very happy with their service and tech!

James Yielding

ARCO was contracted by our home warranty company to re-key the locks in our new home. The technician arrived on time and had everything done quickly. We opted to have the odd deadbolt changed to match the other locks for a reasonable price.

Carolyn Startzell

I bought a new house (yes, during the pandemic!) and had six locks to rekey. Victor called 15 minutes before arrival, arrived on time, and was able to key all of the locks to the same key. He also reprogrammed 2 garage door openers. Very great service! Highly recommend Victor from ARCO Lock & Security.

Scott Lundgren

Our ARCO locksmith was a bit tardy but did a remarkable job and was safe, courteous and efficient. He went above and wouldnt even accept a tip. Locks all work great! A++++Highly recommended!

Bob Clark

They were used to re-key after a home purchase. The service was outstanding. Very professional. Heartily recommend them!

Fred Salemmo

Tech was in and out. Appreciate the service. I would recommend.

Javon Lattimore

I was very impressed on and satisfied with the quickness of work. I work for Warranty company and decided to use this company for my personal property because I send them alot of work for customer's through the warranty. Very professional.

Olivia Penny

Technician called before arriving. He arrived on time. He was extremely competent and accommodating. He answered all of my questions and was very professional. Thank you so much.

Mary.faulkner Tillieann

We recently moved to a new home with 6 doors to the outside, each with their own key, which we needed re-keyed. The work was scheduled within a few days, the technician was prompt, courteous, eager to perform the work as we desired. The work was done quickly, and to our complete satisfction.

Jerod Allen

Showed up early, was in constant communication. Took care of 8 keyholes and a new doorknob in a very quick amount of time! Great service!

Russell Hughes

Victor was great. He called ahead to let us when he would arrive. When he got there he explained everything included in the re-key of our new house, and explained any situations that may result in an extra charge up front. He worked quickly and was polite and professional. He asked me about our interest in a security system and answered all my questions without any sales pitch pressure to buy.

Karen Parthun

Great company. Very professional and prompt. Technician was courteous and disinfected all re keyed doors afterwards. Even helped to reset garage code. Recommend this company 100 per cent!

Huey Ng

I had a very bad experience with the technician from Argo Lock and Security. He was in the neighborhood earlier for other jobs and was not patient to wait for our scheduled appointment at 3-5 pm. I was working in the morning and attending a meeting when he suddenly called me around 10 am telling me that he would like to stop by now. And then at 2:30 pm ahead of our appointment he texted and said that he is already there. Due to Friday traffic and I could not get a Lyft in time, I told him that I am running late but rushing there, he cancel our appointment, charged us $75 and marked our rekey job completed without doing the job. I called the company to explain and they sent me to the insurance company. This is the worst service I got since we came to Arizona and prompted me to write this review.

Bodnar Boats

Our front door at our business was off-kilter and hard to un-lock and lock. Service was prompt and fast and we can now use it with ease again. We called another company and they wanted a lot more money to even drive out to our place in Glendale. Arco was very reasonable. Thank you!

JJ Arida

He arrived as scheduled time. He called and gave you and estimated time and hit his mark. The tech was fast, accurate and explained what he was going to do. Great Service...Josh! Thanks

Heather Classen

Great service. He showed up on time. Re-keyed my locks to match and installed a key pad for the garage door! I will definitely use them again.

Jessica Ryder

Luiz was awesome. He gave me a 30 minute heads up when he was coming, arrived in the window that was scheduled, and walked through the additional charge before starting the work. Which while I did not like the fact that I was charged on top of the service fee but that is an issue with the home warranty and not ARCO Lock & Security. Luiz did the work quickly, every key worked in every lock, and worked well. No sticking or needing to giggle it around. He was even patient with me as I literally tried all 4 keys in all the locks. A+ in my book.

MacKenzie Hill

Service was fantastic! Quick and simple process! If we ever need lock or alarm assistance in the future, I will make sure to use them again.

Melissa Lewis-Duarte

Easy to schedule, technician called with 30 minute notice, was on-time, worked quickly & neatly, and price was as advertised.

Stephen Pirro

ARCO demonstrated that they are a quality operation. I had 6 key entries rekeyed, and 4 new keys made. The tech assigned to my order performed in a very professional manner, and completed the task quickly and on time.

Gregg Hott

Technician called ahead of time and said when he was going to be there. He arrived exactly at that time and was friendly. We reviewed the locks to be re-keyed in my newly bought house and he started right away. Everything was efficient and professional. He worked on the 3 doors as well as the garage remote and he was done in about 15 minutes. Highly recommend ARCO Lock.

Carla Delgado

Luis arrived right on time. He was knowledgeable and professional. And worked very quickly!

Tom Norton

Great experience! Luis was quick, knew what he was doing and very pleasant. We would definitely call again :)

Corey Wolfe

Our technician was professional, thorough, and helpful! I would recommend ARCO for your security needs!

BB buckeye

Arrived in a timely fashion, worked diligently on what needed to be done & explained everything when it was complete. Would recommend this service to anyone!

Denny Connor

I just purchased a new to me house and wanted the locks re-keyed. Victor came the day after my move and re-keyed all my locks and garage door openers. He did an excellent job and was very professional.

Dean Meadors

Brent was quick, efficient...and clearly knew what he was doing. He arrived a bit later than we were told, but did a great job. I gotta ARCO an A+.

Anne Bryson

Part of my home warranty coverage was re-keying my home. The technician was on time, easy to work with and also replaced the outside panel of the garage door opener as well, saving me a separate service call. I was very happy with Arco Lock and Security service and would highly recommend them.

Edie Ferguson

Josh with ARCO did a great job re-keying the locks on our new home. We were very pleased with his service and his suggestion to add a keypad on the garage. He was on time and very efficient. We would use ARCO again!

Nancy Harris

I am very pleased with the quality service Josh provided. He was on time and completed our rekey job quickly. I will definitely call Josh at Arco the next time I need a locksmith.

Lorna Lemon

Josh called in advance to let me know he was on his way. He showed up when he said he would. He quickly assessed what needed to be done and was lightning-fast. He re-keyed three locks, re-programmed the garage door and remotes and installed a garage door keypad in less than 30 minutes. He was courteous and patient, exhibiting excellent customer service skills. ARCO and Josh will be my new go-to locksmiths!

Brigitte Denuit

My technician was very nice and professional and gave me good advice about the security of my home. I would certainly call him again.

Sabrina Houchins

Service was booked very fast, and technician (Brent) was on time, courteous, and very knowledgeable. The rekey and reprogram only took about 5 minutes, I was shocked!! Will definitely be coming back for some security recommendations!

Bryan Kabel

This was my first time using Arco Lock and Security, and I couldnt say more great things about them! Victor came out promptly and did 6 locks in 15 minutes roughly I really dont know how long it was so quick. Before I knew it he was done. He was friendly and fast couldnt ask for much else. Thank you Victor!

WOWLLC OlsonWilliams

Fast, efficient, knowledgeable and extremely pleasant technician! Would highly recommend ARCO to anybody needing lock and security services.

Dustin George

ARCO Lock Security was schedule for a while-home rekey service through my Home Warranty company, OneGuard. Luis was very knowledgeable and professional. Our appointment was originally scheduled between 1:00 PM - 5:00 PM. Luis called at 10:00 AM to let us know he was available earlier if we would like. He was able to quickly rekey all of the keyholes in our home, as well as 4 additional locks that we didnt have keys for. The additional locks were only $10/ea. He then reprogrammed our garage door remotes, just as planned. All of the work was completed in under 45 minutes. I would highly recommend ARCO Lock Security and Luis as year-round lock professionals should you need them.

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