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ACME Locksmith - Phoenix Shop and Service
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ACME Locksmith - Phoenix Shop and Service
1219 E Glendale Ave, Phoenix AZ, 85020
acmelocksmith.com
Call now: +1 602-422-9879
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ACME Locksmith - Phoenix Shop and Service Reviews
Chad Fedrow
I would recommend ACME locksmith to any homeowner who would prefer to swtich multiple locks with keys to one key only. Austin came to my house and quickly performed the job necessary. I am grateful for their service today, and would like someone reading this to have confidence their job can be finished correctly too.
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Charlotte Norman
I contacted this company regarding not being able to open my digital safe. They asked for all information regarding the safe and said they'd get right back with me as soon as they gathered all the equipment they'd need to open my safe. Three days later I received an email saying that I'd need to contact a professional safe/ lock company and have my safe drilled. Which would have cost a minimum of $1,000.00, plus my safe would have been ruined, and I would have had to buy another one. Now, they advertise that they are a professional safe and lock company, but I guess they are not after all. Later that day I did speak to a lock smith that advised me to replace the keypad, which I ordered along with new lock on Amazon for $80.00. Once I installed it, my safe opened. This company by their own admission is not a professional safe & lock company. If I could give 'minus' stars I would do so. They almost cost me thousands of dollars.In response to your reply, which I was able to reply to via email, I did indeed attach a copy of the email that I received from Acme-Phoenix. And as you can see it clearly states it is from Acme-Phoenix and that I would need to call A-Proffessional Locksmith in Chandler. If I could attach a copy here I would. Only because you are saying I am mistaken, which I certainly am not. I am as surprised as you are that I received such a reply from your company. That is why I thought it important to say so on my review.***********I just noticed how to attach copy of the email I received from Acme-Phoenix.(see attached). Photo of email shows up on your 'posts or photos i think. I also forwarded it to the email as you requested Robert. Also, I looked up and called your Phoenix office, so there's no mistaking it as a scam from some bogus company. I do hope things do get straightened out at your company.
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Tyler Willson
Locked my keys in my van at Home Depot. Called ACME locksmith along with a few other companies and Drew from ACME was on site before I even received calls back from other vendors. Drew was extremely professional and knowledgeable and got the door unlocked within minutes. It worth every penny of the fee. Would highly recommend ACME to anyone in need.
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William Sands
They were very professional and did exactly what i needed done for a very very reasonable price.I highly recomend it.
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J VB
Russell was terrific. He fixed my key problem quickly and explained the quality materials that Acme uses. Thank you.
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Saul Arias-Mendoza
Ordered key at great price, easy programming and friendly staff BRIAN
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Amy Ried
I called Acme when the key broke off in my security door. The gentleman on the phone were very helpful and friendly. Drew came to repair the lock. He was awesome. He quickly removed the broken key and made the locks work better than the ever had before. I highly recommend Acme!!
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Dylan Montanez
Had a key made by Drew and he was easily one of the friendliest people I've met. Great customer service. It was 10 minutes before closing time and had to walk back to my car around the corner to make sure the key worked and he told me just to give him a call if I had any issues and he would stay open a little later to make sure it was taken care of. Highly recommend!
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Beautiful Lie
A different locksmith company came out and tried to rekey my 350z, charged me 200 bucks for a key that wouldn't program to my car and tried to tell me my perfectly working BCM was bad. Andrew Ramajas saved the day in less than 30 minutes! On Memprial day no less! I really cannot express how grateful I am. Thank you again!! Would definitely recommend this company to anyone!
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Danny Gilbertson
These guys provided great service. Very prompt. They were very professional. Very easy to work with also. I would work with them again for any lock needs. Thanks again
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Alexandra Warner
I believe our locksmith was named Drew, and he was quick, knowledgeable, and showed up at 5 on the dots after calling to make sure the time was still good (my window was 5-8!) He was polite, clean, and in the wake of the virus he came equipped with wipes to clean the door knobs afterwards lol! Will be using acme again should we need any other lock smith services!
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hayden birt
Very easy to book an appointment online. The company texted me when my locksmith, Drew, was on the way and he called me just to make sure I was ready. Drew was awesome, cut and programmed a new key fob for my car in about 20 minutes and I was all set.
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Michael
This is the worst placeanybody could go to the business owner does not knowledgeable about locksmithing and his employees are treated like garbage and reflects in their work and their pride of doing a good job
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John Ryden
Big Mike came out and provided cost effective, professional, personable service. Solutions to potential weaknesses in my home defense were discussed and Mike gave me some great ideas. Totally happy with the decision. Thank you Mike and ACME!
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Laura Boren
Wonderful and friendly service!! Will definitely be using this company again!!
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Adrienne Davis
I was really in a pickle (messy breakup) and locked my keys in my room- Couldnt go anywhere because my car keys were on the ring also. I called and they were able to dispatch immediately. I had help in less than 15 minutes! Big Mike was awesome! He really helped me out, even tried to save my lock. Thanks!!
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J Win
Drew was absolutely the truth he literally has the best customer service Ive ever ran across from a locksmith I really do appreciate him I dont know what we have to do but Drew needs a raiseI am a very satisfied customer Drew needs to be the face of the company thanks again drew
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Joe Briden
Technician (Big Mike) was great. Explained everything.
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Maddie Mittelstaedt
The back of my car key had cracked and a large piece had fallen off. I stopped by ACME without calling to make an appointment or to even see if they would be able to help. Drew helped me right away and was able to fix my key in literally two minutes. It is as good as new! He could have told me that I needed an entirely new key (which would have been significantly more expensive), but instead, he just replaced the back piece for me. I was only charged $15 (way less than I was anticipating)! I will continue to go back to ACME anytime I need a fix!
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Alexandria Nelson
Drew, the store manager was super helpful and efficient for what I needed. I needed a spare transponder key made for my car and he was upfront with the cost to cut the key and program it. The process was quick and the cost was reasonable. Will definitely recommend to friends and family this business.
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Lori Elliott
They showed up on time, text and phone call. Did a fast job for a good price. I will use them again for a new key fob.
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bev bender
Very helpful in getting the RV door lock open. Thank you Bobby!
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Jon Robinson
I contacted ACME Locksmith to get some help getting a key made for an outdoor shed. The shed had a locking handle on it, but was there when I bought the house and I never got a key from the previous owners. So, the shed has just been unlocked for years. Unfortunately, someone decided to jump my wall and steal my bike from the shed recently. So I needed a solution. The process was so simple. Drew asked me to send over a pic of the lock I needed a key for and within minutes I got a reply that he could cut a key. The Phoenix shop is pretty close to my house and I drive over and had my new keys in less than 5 mins. Awesome service! Awesome staff! Just an overall awesome experience! I would recommend their services to anyone needing a locksmith.
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Felix Parra
I went down to the Phoenix location and met Russ. He was very friendly and helpful. I had a busted deadbolt and he diagnosed the problem immediately. He fixed it quickly and I was out of there in minutes. Saved me a bunch of money. Thanks, Russ.
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S Guzi
Purchased a heavy safe in store visit informative 5 star delivery with big Mike also 5 star This is the place to use
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Gary Whitehead
I accidentally tossed my keys and needed a replacement for my bicycle carrier! After reading all of the great reviews, I brought it to Drew. I was expecting to drop it off, but Drew stopped what he was doing and quickly made new keys. I couldn't believe how easy and quick the service was. Thanks Drew! I'm back on the road again!
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Theodore Huffman
Drew took very good care of me. He programmed the key fob for my 2014 Taurus SHO in about 10 minutes and cut my emergency key. Highly recommend
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Doug Hauser
Had a laser cut key made, and had them re key my new door locks to match. Friendly and professional. Thanks.
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Elizabeth Hartzendorf
I brought a small filing cabinet to them for which I had lost the key. I called ahead to make sure they were open. They picked the lock while I looked around the store. Fair prices and knowledgable staff. I'll keep this place in mind for the next time.
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Charlie Humme
I lost the key to my Ural motorcycle and I needed a spare to my new pickup.Andrew took owneship of my problem and found the wierd little blank and hand cut my motorcycle key at less than 1/2 the price of just the key BLANK I'd ordered from Ural. HIGHLY RECOMMENDED
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Hashtag Doggietreats
Big Mike was fantastic! Went above and beyond and just a super nice guy. Highly recommended!
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Hendley Brook Stockebrand
Drew was amazing, and his help was most appreciated! Completely professional!
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Tim Strom
Great guy. Got the work done fast and was the cheapest deal in Phoenix.
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Gail Rekers
This is the place to come to with any lock and key issues. The manager, Drew, is really competent. He took care of my car key problem quickly and efficiently. We are lucky to have Acme in Phoenix.
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Carla Diana
Best locksmith experience Ive ever had!
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W S
I have a shlauge lock. The keys are very difficult to replicate. I have tried several times to get keys made, but yesterday I tried Acme Locksmith and Russ made a key for me that works! Thank you Russ!
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Eric Chadwick
Drew was very knowledgeable and professional. I would use Acme again in the future for any locksmith needs.
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Judy Hallett
The locksmith who came out was very professional. We appreciated his attention to detail. If you need a good locksmith call Acme.
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Kerie Packer
I am so thankful for this company! I lost my daughters key fob and was going to have it towed to the dealership for an outrageous cost, until a friend told me to use ACME.I love that they text you when they are on there way!Nick was sooo wonderful and friendly, he made my day so an extra thank you to him:)The best thing was that it was less expensive then what I was quoted so they are VERY honest!I will definitely share my great experience about this company.Thanks again,Kerie
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James Bass
I fortunately didn't have to use them but if things were different and I had to I would've.
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Lynn Archuleta
Drew was professional, fast and efficient in solving my problem with my non-functioning car remote. And at a reasonable price. I recommend ACME, and especially Drew, for any locksmith related needs.
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julian moore
Honest. Andrew was a pleasure to talk to.
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K9 Pack
This company provides excellent service and follow up if any issues develop. We use them on multiple commercial properties without any issues. Their staff is amazingly professional and polite.
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Dale Kikta
They were very helpful. Cut a new car key using our blank.
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CarleeRanger20
Loved this place, my safes batteries died and I had lost the key. I brought it in and Andrew had my safe open in literally 2 minutes and replaced my batteries and I was out the door in 5 minutes. Andrew was super helpful and extremely reasonably priced. I highly recommend this place.
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Jeremy Gerrese
I had a great experience with ACME Locksmith! They were very helpful and efficient with my home lock out. Scheduling the service was very easy and friendly. Ryan came out to unlock 4 of my front door locks. He showed up earlier than expected and charged a reasonable price. He was very helpful during my stressful situation. I really appreciate their great service!
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Julie Anderson
There is nothing like good, old-fashion customer service! Thank you to Brian for showing that personal touch is still out there. Brian was very helpful in trying to assist me with a unique locker key. His kindness and care brought me back for a replacement key for a 2014 vehicle key that he was even able to computer program. We love to support small businesses and I am happy that I came across ACME Locksmith. I am sure we will be back.
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Ray Myers
Little Pricey, but pretty good inventory and help.
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Jerrica Lewis
Had three keys made and it took almost an hour. Guy was nice enough and I didnt want to be rude..but the keys did not work well. Two only open the door and won't start my engine....... Hopefully this isnt the norm.
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Alex Robles
Andrew was great, left the shop to come help me open my door when I was locked out. Very quick and efficient and he was very nice and professional. Would 100% recommend this service and Andrew specifically.
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