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Alcatraz Locksmith
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Alcatraz Locksmith
17627 N 4th St, Phoenix AZ, 85022
alcatrazlock.com
Call now: +1 602-677-5045
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Alcatraz Locksmith Reviews
Shayne Burkett
My man Todd was absolutely amazing, I went to him to get some key remotes programmed. It was a total bummer it didnt work out, but Todd didnt charge me a thing. Instead he told me of a really great alarm system to look into and a wild story behind it! I would recommend this man to anyone who ask!
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Samuel Wilson
Todd is a great #locksmith. He was able to help me out with my commercial customer. The ATM lock and door was damaged. Todd repaired the lock and strike then installed a latch protector to further discourage would-be vandals.
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steve ingalls
Amid the COVID-19, I called for an auto lockout. Initial response was very quick. After exchanging some information through texts, we spoke on the phone. That conversation was great. Very personable. Once he arrived the experience just continued to be pleasurable. A resolution to my issue was almost immediate, in addition, he shared some useful knowledge to remember in the future. Overall an awesome experience!!!!
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Marisa Tate
If I could give Todd 10 stars, I would! He made time at a busy time of the year to come fix the lock on my 2004 Honda Accord. No other locksmith in the area would even try to fix it. Because the lock was broken, my automatic locks weren't working and I had no other manual lock on my car, there was no other way for me to get into my car and so my car was not drive-able. He came to me to fix it for that reason. Even though it was an extremely difficult procedure to perform for various reasons (one of them being that my car battery was dead and he jump started it for me in order to perform the procedure), he did not charge me more than his original quote. He was friendly, easy to work with, and super knowledgeable. I would recommend him to anyone and everyone who needs a good locksmith. He also took time to let me know that from the look of the lock someone had tried to break into my car just so I would be aware of that. Talk about someone who cares! He is the best. :)
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Travis Roberts
Todd came out and really took care of me! The dealership wanted to charge me triple for what Todd was able to do! Finished very quickly, did incredible work, and was great conversation! Ill be referring all my friends!
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Philip Rabon
Todd is, simply put, incredible! He is, by far, the most personable locksmith I've ever met. He is a great conversationalist and always has a smile and something nice to say. When I had to cancel my appointment at the last minute, because I got called into work, he was more than accommodating. He was willing to work with me. I needed car keys made, he did it in a snap! The quality was completely perfect and the price was more than fair! I'm highly recommending him to anyone and everyone I know (even if they don't need a locksmith!) I will be a return, and lifetime customer. Cannot recommend enough!
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sheletha breiland
Within hours after driving off the car lot I could not find the second key fob the dealer had given to me. I wanted to be sure that anything I put into the car would stay in the car. So I searched for a professional locksmith that would come to me. I was surprised and pleased to have found a personable, detailed-oriented, Todd of Alcatraz Locksmith. I thought I knew what I wanted; but, he explained what I needed. And no additional charges to the original quote.I will continue to pass out his cards and sing his praises because he went above and beyond expectations without question.
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Donald Vos
I have an old 1990 Dodge Ramcharger and the key I got for the rear hatch from the guy I bought it from did not work. I called Todd and told him what I had and he instantly knew the car and they type of key it needed. I brought the truck to him and showed him what I had and he immediately knew I had the wrong key. He looked at the lock and guessed at the key number I needed; after getting the lock cylinder out of the rear hatch and looking up the code on the lock, the key he guessed was the right key. He cut it for me and it worked like a charm! I was only there for about 30 minutes. Great service and great knowledge. Thanks for the help.
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Johnathan Phoenix
They were very professional. Quick and easy. Really good prices too! They even made small talk and was very kind! 5 out of 5.
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Chris Gaskill
Todd was awesome to deal with. He was able to save me some money on my car replacement fob programming & key cutting compared to dealership or places like Batteries + Bulbs, and was really personable and fun to chat with the entire time the work was being done. Would absolutely recommend his service for any locksmithing needs!
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Brandon Anderson
Very down to earth, professional, accommodating and quick and accurate at what he does! I have finally found a great locksmith for all of my future needs. Thanks again, Todd!
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andrew gomez
Alcatraz Locksmith is the best locksmith in town! Excellent service, on time and extremely professional. Highly recommended! I'd give more stars if I could.
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Lonny MacDougall
Just WOW! Todd KNOWS his stuff. Speed, quality and price? Who says you can't get all three? Oh and throw in an after hours service call because he could not fit me in during the day. Just phenomenal. Easy 5 star rating. Deserves more.
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Joseph De La Huerta
Needed a new key programed. They told me over the phone how to do it and said if it didn't work they would show up and take care of me. Awesome people got me through a streak of bad luck. Thank you Alcatraz!
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MR PETRUS
Fast friendly service. The gentleman that came was very knowledgeable. I would use them again
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Kenneth Fournier
Great knowledge and great service. Would recommend him to everyone.
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Steve Erwin
Great company super honest,fair and knowledgeable! Would highly recommend them! Thanks again
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Madelon Anderson
Exceptional service. Responded immediately to my text for service. Came out the next day and repaired my door handle and also adjusted the door so it would no longer stick. I asked if he could get my bedroom door to latch and he fixed that too. I hadn't been able to get it to latch for five years and he fixed in less than 5 minutes. Reasonable price as well.
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Christo Fungi
Todd was awesome. I needed 3 copies of a key to be made. He responded very promptly. He made himself available right away and provided my service in a very short time. I would highly recommend.
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Anndrea Ford
Todd with Alcatraz Locksmith saved us! My son managed to lose both sets of keys to our truck! After getting an outrageous quote from the Toyota dealer (tow vehicle 18 mi to dealership, labor charge of $135/hr for 2-3 hours and price of $45 per key), Todd met us that afternoon and made two transponder keys within 30 minutes! Not only did he save us time but it was half the cost of the Toyota dealership! If we are ever in need of a locksmith again, Alcatraz Locksmith has our business. Thank you Todd!
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Lonnie Davis
Amazing quality service! Fast reliable, Todd is Great he'll definitely brighten your day and quickly retrieve your keys while doing so Awesome service, and great price!
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Paul Bohm
Fantastic job on a difficult motorcycle, hung in there until the job was done right. Thank you doesn't express our appreciation!
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Darrin Kuhn
Very knowledgeable on making keys programming the keys and remotes.
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Eric Bussey
Fast, efficient, quality service for an affordable price.
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John Nardozzi
Todd is amazing, knowledgeable and professional. I had two transponder keys and neither worked. He was totally booked that day and was not able to come to me. That didn't stop him from helping. He would call me when he was driving between jobs. After several phone calls back and forth between us, he walked me through how to program them. This in spite of the fact that the instructions I got to program them from the manufacturer was wrong.
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jacob ramirez
Amazing! I'm really thankful to Todd because I called and went to 12 different locations and locksmiths and Todd was the ONE person to help me out after breaking my motorcycle key! He was amazing and so was his Work! Highly recommend to anyone and everyone! He made one by hand and one with a machine for good measure and it fit like a glove in my Kawasaki! Thank you Todd!
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Delaney Carpenter
Todd is an amazing person, he works magic with any type of vehicle you need! He helped my husband and I with our motercycle after the key broke off in the ignition. A big commercial shop was tring to charge us an arm and a leg however, Todd did it for 1/5th of the price in a quarter of the time. If this I ever need a locksmith...he will be the one I call.
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Robin McDermott
Todd has helped me out not once, but twice. Hes honest, kind, and pleasant to work with. If I need a locksmith, hes my first call. Highly recommended!
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Samantha March
Incredibly thorough was incredibly impressed with how much time he took on rekeying my bmw and was a hoot to talk to in the process. 100% will recommend and will be coming back if I ever need anything
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Brandilynne Thueringer
Todd from Alcatraz Locksmith was incredibly knowledgeable, efficient, and friendly. Losing keys is so frustrating, but he definitely lightened the situation with his attitude and ability to provide quality service. Thank you.
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Kristian Artishon
Wow! What a great kind hearted man! He's definitely worth it, unfortunate reason to meet someone LOL but his service was outstanding! Fast & Friendly Thank you sir!
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Janice Langley
Eric was excellent and helpful. He was flexible and worked around my available time. I highly recommend him to anyone needing locksmith work.
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Dan Fadden
Quick and the price they quoted on the phone was the price I paid.
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Patrick Sweeney
He was quick, accurate, priced right and loves the corny jokes. Highly recommend him
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Amanda Everts
Very nice people working here. Our tech was very friendly and the manager was very helpful. Thank you!
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Jeremy Viccari
Hands down one of the smartest and most knowledgeable locksmith professionals I have ever met. Polite, I am very appreciative, professional results. Will be back for any locksmith needs for myself, and for my customers!
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John Mitchell
He came to us and programed 2 new proximity fobs awesome job.
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Steve T
Todd did an amazing job making duplicate master keys for my 2012 Toyota 4runner.
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Lenny Cowles
Even in the rain. Alcatraz cut my new truck key and hooked me up with the key fob programming. All at a good price. Thanks.
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Mary Anderson
If you need keys made or key fob programmed, Todd is the one to see! Fast, friendly, professional service!Highly recommend Alcatraz Locksmith
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marti lederman
With the utmost high-praise for bar-raising and exceptional customer service via response time, resources to beat dealer pricing, suggestions for troubleshooting and leading professionalism with a fantastic sense of humor, please add Todd of Alcatraz Locksmith/Phoenix to your telephone address book. I cannot speak highly enough of Todd's assistance to my scenario, misplaced FOB Keys, for my brand new Vehicle, parked in long term parking at the Airport.
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Gaby R
Great guys! Craig & Todd will bust buns to help you out. Todd came out on a day when Craig was sick and despite being overwhelmed with work he found time to replace my very broken entry door handle (and key it so it matched my key) so I wouldn't worry. And their price was more than fair. I will definitely call them again if needed.
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Bill II
The best locksmith! Friendly, professional and very reasonable. Thank you, Todd.
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AZ Value Car Rentals LLC
Amazing service at amazing price. I own a rental car business and I go to Todd for all our cars need key duplicates. On top of Locksmith services you get complimentary full entertainment with his funny talks. He is just awesome and nice gentleman. I would recommend this place to everyone.
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Julie Heiserman
Todd is amazing, he took time out of a busy Saturday to program a key for my Dodge Charger and he did so at a more than reasonable rate. I've worked with Todd in the past and would highly recommend him for any type of lock work, be it auto, residential or commercial.
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Ashley Head
This guy knows his stuff! Reasonable, fast and funny! Great business man!
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Cristal Figueroa
Great fast service! Todd was great very kind man took car of my problem and even made me a spare key. I Highly Recommend!! :)
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Kurtis Denney
Great customer service. I had lost my motorcycle keys which was a horrible feeling and Alcatraz Locksmith got me back on the road. I highly recommend their services. I cant thank you enough!
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Bryan Taylor
Todd at Alcatraz did an amazing job of cutting and progressing a new set of keys for both my Lexus GS 300 and my Jeep Grand Cherokee Laredo after losing my entire key ring.. he was super busy but was still able to set me up after hours..! Thanks Alcatraz I will recommend you to everyone..!
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andy Waner
I locked my keys in my home and had a Dr. appointment and that I should be done and back home by a certain time. They said no problem and about 20 minutes before the time I said and said they were on the way. They were there at the time I said, let me in to my home. Great people and I hope I never need a locksmith again but if I do theyll be the ones Ill call. Thank you.
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