Name: Bill's Key & Lock Service
Address: 148 W Orion St, Tempe, AZ, 85283
Telephone: +1 480-831-7959
Rating: 3.7778

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27 Reviews

Bill's Key & Lock Service

148 W Orion St, Tempe AZ, 85283

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Bill's Key & Lock Service Reviews

Chuck Williams

I don't even bother with going to home depot or Lowe's or ace hardware anymore. Half the time the keys we have made don't work and we have to take them back. I have never had a problem with any keys or anything else that we have had done by Bills. They are very friendly professional and do a great job for us everytime!

Eric Blakesslee

This business is closed, owners retired. University Lock and Security on Hardy/University took over their accounts go see them for your lock and security needs.

Cameron Coleman

The business is actually closed now. The owners retired and closed up the shop 3 months ago. Their phone number is now being forwarded to another locksmith located in Tempe, University Lock & Security, located on University Drive and Hardy.

Isaac Fredley

Older lady driving a Bill's Key & Lock truck near corner of McClintock and Warner decided to turn left directly in front of me and did not yield to my right of way - I had to slam on my brakes and lay on my horn and she was completely oblivious. Multiple people witnessed her reckless driving and saw the company name printed on the truck. If this is how they handle themselves in public I don't even want to imagine how they operate in private.

Dee Pei

Great place, nice storefront and the lady was responsive and very quick at making my keys! Highly recommended, not sure why this place had a 3 star, but Im giving them 5!

David Dietz

Great service and work. While I understand the few low reviews for 'snippy' service, honestly, they are great people that do awesome, fast work at a VERY reasonable price. EVERY lock is different, so when you don't really know what you are asking them about, they can't give you a very good estimate over the phone. Just sayin'.

Zytv Omega

This place is now closed

Debbara Vela

The lady who answered the phone was extremely rude. I will never call this place again or recommend them due to the way she talked to me. She acted like I was an inconvenience because I was calling and asking for help.

Johnny O

I went to three locksmiths in Tempe and Bill's took care of me in 5 minutes for about $10! The others just fussed around and didn't really do anything. The kind lady's at the service desk were very approachable and were very knowledgeable about their field. I would suggest these guys to anyone looking for REAL service and a good deal. Best Locksmiths in Tempe.

Richard Marquis

Absolutely terrible, lady on the phone and in person was rude and condescending like a real Ogre.She would not cut my keys because I bought them some were else. She wanted $40 for one car key that cost me $ 6 on eBay that I purchased from a lock shop on the other side of town. The key shop 2 miles away Copper State was more than glade to help and he is the owner working in his store. They sell all kinds of locks and safes. Dont waste your time at Bills key & lock shame on you. PS I'm also a small business owner and underside the complexities in running a business in this environment.

Desirae Anderson

Needed a car key replacement, I went to Ace where the guy who helped me after two copies didn't work told me about this place, walked in and dogs came to greet me haha. But a lady who worked there was able to make me a replacement worked with opening door and starting my car! It was quick and easy in and out 5-10 mins. And cost $5 I'd go back to get my truck key replacement. Beware though if you have a chip in your key that might be extra but other than that quick, easy, and friendly service.

Gene Simmons

My driver lost the keys to the limo. They were able to get him going so he could make it to the basket room and get me to the concert on time.

Tom Johnson

Absolutely terrible, lady on the phone was rude and condescending. Talked down to me after trying to explain my situation. Take your business elsewhere unless you want to be talked down to by some obnoxious woman.

JAked Again

Every thing you need in a lock Smith

IFLYBFJ

I've been using these guys since 1998 when I moved to Tempe. Don't waste your time going to Lowes/Home Depot for crap work. These guys get it done right.

Hugh Phillips

Truly professional locksmith

James Oborne

I just got off the phone with a very unpleasant woman. She was unwilling to give me a quote on padlocks over the phone.

B. A.

Very helpful staff would recommend it

Michael Hiett

Quick and easy just like I like it.

Christy Veselik

Great customer service

Larry Ray

Bad customer service, find another shop in Tempe to help you out.

Paolo Piro

Rude snippy attitude.

Jesse Zimmerman

Scott Gripman

marc martinez

Melissa Collins

Clint McDowell

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148 W Orion St, Tempe AZ, 85283

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