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Florida
Fort Myers
John A. Koons Locksmiths
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50
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John A. Koons Locksmiths
3635 Fowler St, Fort Myers FL, 33901
koonslocksmiths.com
Call now: +1 239-936-0373
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John A. Koons Locksmiths Reviews
everett owens
Very helpful. In an out service. Had a harley key made at half price of dealer cost and did not have to wait two weeks for it
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Phillip Kraver
Winston with Koons got us squared away in 20 minutes on a Saturday evening. Thanks for the quick and reasonably priced service!
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Kali Black
They were a great help... Got in and out fast. Very pleased with the service!
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Henry Lopez
Open on Saturday's, Knowledgeable/Friendly Service & Can Make or Duplicate Almost Any Key.....
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Ashleigh Russell
Winston was super helpful! He was friendly, showed up way faster than we expected and went above and beyond to help us. We will be calling him for future lock changes!
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Sheri Ehrhard
Koons was able to make copies of a key that Home Depot could not. They were fast, efficient & kind. Great customer service!!
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M Blackwell
I owned a small business in town and frequented their establishment. Everyone was nice and professional except the many dealings I had with the manager. He was never nice. He was always so condescending and just terribly unresponsive and unprofessional.
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Angel Delrio
Rude as hell service, I don't know if it's because I'm young but I work in hospitality and they spoke rude, disrespectfully and talked down to me. Told me they could have my order ready in two days then turned into four. If I could give three negative stars I would for the way I was treated.
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Justen Hoffer
Originally, when I went to Koons, I had a motorcycle key created from a code (Lost main key). Koons is about a 45 minute drive from my house, but they are one of the few that would create a key for me.I got home with the new key, it didn't work. The key wasn't long enough, so I grinded the handle a bit hoping that the cut itself is right and just wouldn't go in the ignition all the way, but it still failed. I wasn't really happy considering the long drive and having to do it a second time.After having talked with them and Stan for a while, I sent over my key code and what model key I needed from the manufacturer and they made 2 free keys for me. I could only come by on the weekends because of my work, but I showed up on Saturday and they had those 2 keys sitting for me. I took them home and the bike started right away.Stan took care of my issues and would recommend Koons for any kind of locksmith services you may need.TL:DRHad Koons make me a key, it didn't work. Having called them, they created me 2 keys for free and those worked.Thanks Koons,Justen
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Joshua Tollefson
They have always been prompt at helping me and my business.
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Kyle Spearing
They were very informative for all my questions and the delivery team were very nice. I have used them for the past 15 years for miscellaneous keys and locks. Even purchased my Liberty safe through them.
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Laura Gillian
I would love to share the good report that I had an awesome experience with John A. Koon Locksmith on Halloween Night. One of our clients who has dementia locked herself and her caregiver out of their home. The locksmith arrived in 20 min and had them in the house minutes later. I couldn't be happier with the service and will definitely recommend you to anyone in the area.
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Ferd Janklow
Are they good at what they do? Yes. Can they handle any locksmithing work? Also yes. Are they the most expensive locksmiths in Fort Myers? You better believe it.
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Deborah La Gorce
I called for help opening my safe and an exceptionally nice man, Mike, was able to come by the next morning. Safe all fixed which is a great relief as travel documents were inside and I need them soon for a up trip.The safe itself was purchased at Koons and installed by the company. Every exchange I have had has been terrific. I love my great big safe and the Koons company. Way to go, guys!
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Tzioon Voveal
They have 2 walls of different blank keys. They can make keys for just about anything. They also have a wide variety of different types of locks and safes.
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Patricia Reed
so helpful and extremely friendly! HIGHLY recommended
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Christopher Von Zwehl
The team at Koons is second to none. They know how to work through problems and come up with the best, cost effective solutions. The level of service and expertise is of the highest quality. I have used them a half dozen times over the last few months, and I am happy to have found them. In fact, I drive up all the way from Naples (40 minutes) because they are the best value in all Southwest Florida.
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Robert Zajkowski
Awesome locksmith, referred to me from a friend. Providing great service with knowledge and courtesness is a good bussiness trait. Key I needed was made in time frame specified,and it matched application perfectly. Thank You. Koons locksmiths I will reffer people to you.
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Boosted Life
Extremely friendly and helpful. Wish i caught the gentlemen name. Went out of his way to help me and show me the difference. Highly recommended. Prices are very good as well
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KEVIN M
They came out the next day and changed out my lock which opened my safe. Great job, on time and very professional, would highly recommend them.
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Eric Dopierala
The locksmith came to my house and changed out my combination lock on my safe he was very courteous and on time. I highly recommend them.
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lisa braden
Was able to get special keys made. Helpful staff! Easy to find
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Melody Ferrell
Very fast and very friendly service
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Jeff Rio
Great staff. Very helpful.
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Coathanger King
Knowledgeable and friendly staff.
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Jake Haller
Decent overall experience. Had a spare car key made and they were able to make it quickly and it worked. The guy that helped me, however, acted like I was inconveniencing him the entire time and was just poor at customer service. I will say that the rest of the staff there seemed very kind, seems I just got the one guy that was in a bad mood. Aside from him, the place is professional and well run.
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Chad Schulte
I called three times and asked for service, I was asked to send pictures of the lock which I did no response from the person who asked to get the pictures. I texted him again 4 days later And still no response. So I called again today to try to get a hold of the person I spoke to I was informed weve been super busy, I mustve forgotten about it. I made several attempts to give business to Koons very disappointed with the service. I asked for a deal since I was the person making all of the effort but no deal. The person I spoke with said he was related to the owner Im sure the owner would not be very happy if he found out that I was just put on the back burner.
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Austin Couden
These guys know their stuff. I've been there twice for things the I couldn't have done at hardware stores and they were always able to help. Staff was friendly and prices were good considering they were the only ones offering the service I needed.
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Tam Mus
Terrible service with a hint of racism
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Tyler Reed
Great place if you are looking for a safe showroom. An absurd amount of variety.
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Dan Ashby
They are the best.
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Rick Cline
Prompt, professional, always excellent service. We wouldn't consider using another locksmith.
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Kevin Salinas
Some of the worst customer service i have ever experienced. The man was very rude over the phone and was not willing to help. it sounded like he was eating something and talking to me over the phone. It was like it was an inconvenience for me to me to call in.
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Charlie Lawson
I've used Koons Locksmith services on several occasions. Always first rate service and reasonable prices
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Charles Schmelzle
Timely and professional. Will use again.
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Annette Bruce
WoW. Literally walked in the door and the man at the counter basically screamed at me for not knowing their protocol. I was very taken back and actually stood there in disbelief. Then he furthered the insulting behavior by saying I have a lot of work to do. Im literally still in disbelief and shock I would definitely recommend using another service... probably any other service. From the response I got below, I would suggest you REVIEW of any cameras in the building if you have them... the you will actually who was SMILING when they walked in the door... I was simply coming in to get a copy of a key, and basically was attacked by a man viciously sayingHe had a lot of work to do, implying I was a nuisance. Best of luck in 40+ more years, but unless something changes I seriously doubt it.
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Terry Linthicum
Chose a professional over the hardware store for my key duplication to avoid the dreaded trip back. Guess what? Stuff happens!
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patrick vanmeter
Very knowledgeable great customer service
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Sherry Sako
I have seldom reviewed any company as highly as I am going to do now. These are great folks who helped me promptly, very reasonably, and professionally.I had a lock out emergency at home and after struggling for hours, calling other companies only to get answering machines, or prices so high I couldn't afford especially during the holidays, I called John Koons Locksmith, expecting another disappointment. Not to be!Everyone there has my gratitude, but especially Mike, who came to my rescue.They helped me to a better Christmas!
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Nathan Sailors
good guys and service just charged me 17$ for mailbox lock then found same one at home depot for 5$ with 2 keys
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buddy fowell
On time,very respectful and most of all CHARGED what they SAID... Would highly recommend them to anyone.
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Bulldog R
Went in to get hurricane shutter keys. Did not work on the first try but took them back with the lock. They made them easily. Great service and good folks. Busy place but they really are some of the best at what they do.
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Danny Y Rosa
Outstanding service. I bought a Liberty gun safe from them. It was delivered on time and could not be happier with the installation.
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Val Maggard
Had a key made for a old cabinet. ..great job
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Stephen Ripple
As a Google contributor I was more than impressed with the curt professional servicei received from Gary. Throughout the time I woke up I knew it was going to be a challenge to find a replacement key for my 1997 900 se. Saab security keys for this year required a special key and method to transact a newly fabricated key. Gary got it done in 20 minutes once I showed proper documentation. God bless koons once again from a satisfied customer.
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Bill H
Came quickly
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Jason Bernardino
Unfortunately I lock myself out of my condo, so I made a call Koons. Ive got to say the person I spoke with on the phone, and the technician are some of the friendliest staff of any business I have met! would highly recommend them if you ever need a locksmith!!!
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George Franklin
After using a terrible locksmith found koons they were amazing! Great team with knowledge!They got me for life!
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Connor Love
A joke.They spent an hour making a new key for my car that doesn't even work on the door.They gave me some lame excuse about the previous key being 'worn down so it fits better'. When I listened in to them talking about it it sounded more like 'we don't know how to cut right on this new machine'They still charged me over 100 for a key that doesn't work.Would not recommend unless you want time and money wasted.
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Klaus Koenig
This is truly a full service locksmith.
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