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Florida
Pensacola
Ace Unlocks
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Ace Unlocks
125 Airport Blvd, Pensacola FL, 32503
aceunlocks.com
Call now: +1 850-505-7545
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Ace Unlocks Reviews
Alainna
Thank you so much to Ace Unlocks! Taking a late night walk with the pup ended up not being entirely pleasant after locking myself out... until Chris came to bail us out! Thank you for efficient professional service and for saving the day! We really appreciate it :)
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jodi caudle
This company rocks!! After two days trying to locate our key fob that was on top of our car as we drove to TJ Max We were chaotic and looked and looked to see if just maybe :/ nope. But Ace came right out as soon as we called him. Prompt, professional and I could not have asked for better service!! And now I have a shiny new fob :) they saved the DAY!!!!!! I will always use them if the need arises!Jodi
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Sherry Howard
Bill at Ace Unlocks met us at the door with a friendly hello and got right to helping us. He immediately cut the blade keys for our key fobs and even helped us program the new fobs for our car. He answered all our questions and treated us with kindness and respect. This kind of service is rare and when I find it, I will always return, and I hope you will too.
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Martina Mason
I had a very good experience this morning. The staff was extremely helpful and courteous. They handled my problem quickly and efficiently. I highly recommend this team of professionals.
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Able Shelley
Good Dudes and Dudettes. They are on point. Helped me and my Fam, on many occasions over the years. Friendly, Knowledgeable and timely. Good competitive prices. All incompassing. What more could you ask for?
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Beth Walter
Very friendly and courteous. I had two keys that were previously cut somewhere else and did not work. He recut them and they fit/worked perfectly! He also cut a spare key for my electric bike. Highly recommend.
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Terrie Ramos
I was having trouble having keys made succesfully. I stopped at Ace Unlocks with a note outside saying closed for Covid 19. I called and the gentleman came out anyway and made 2 very successful keys for me, NO CHARGE!! This is my new vendor for lock-changes and keys!
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Jamie Robbins London
CALL THESE FOLKS!! Great customer service!! Professionals with a quick response, arrival and repair time (Ignition cylinder/key replacement). Aaron was superlative and Ace will be my first and last call should I find I once again, need a locksmith. Thank You! JRL
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McGee Mouse
I called in advance to make a spare key. They offered to meet me. However, since my keys weren't locked in my car, I just drove there. I pulled up and was immediately greeted. I had a spare key and fob made for my 2015 Hyundai. The whole process took maybe 10min. The employees were helpful and respectful.
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Laurel Streible
I locked myself out of my new home. I waited an hour for service. They sent a young kid to my home that could not unlock the front door or the side door. I asked if he could drill the door knob out; as I had a new door knob in my garage to replace it. He told me his battery in his drill was dead! How can you not have a backup battery when you are the only one working the night shift! He then admitted that he mostly only knows how to open locked cars! After he wasted nearly 2 hours of my evening, I called AAA Alpha Lock Security and they had my door open in under 30 seconds. I trusted this guy from Ace to get me into my home. He had no idea what he was doing!
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Eleashya Bowser
5 ! Bill was great! He was on time friendly and professional. Total time for a new key maybe 15 minutes from being to end. Would definitely recommend.Thanks again Bill!!!
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Karen Demilo
Gosh what can I say but THANK YOU CALVIN!!! Calvin came and rescued me from the Walmart parking lot on Mobile Hwy and Fairfield Drive. That's a scary parking lot. He was so kind and sweet. He opened my door in under 30 seconds. John was the man who sent Calving out to pop my lock. They were fast to arrive and get me in my car because it was raining and no one wants to see an old lady in a wet t shirt! LOL. Thank you again and thank you to Calvin's parents for raising such a sweet young man.
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Teralynn Parodi
I had a key made last week by 98 locksmith in Destin. The key barely came out of my ignition after being stuck in there all night the first night I had it. 98 was not willing to fix it. After having the key for 1 week it stopped working. My car would not turn on. I called Ace and they came out in the storm and made me a new key. Works like its supposed to. Bill Clark is who came out and did the work. Very professional and courteous. I highly recommend ACE.
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ConRad 850
Quick and easy service when I brought my door lock to my jeep to get the key unstuck. Took like 5 minutes and I was on my way! These guys definitely know what they are doing!
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Jim Rodriguez
Bill was great to deal with. He met me in a parking lot on my schedule and had my car keys cut and programmed within 5 minutes. Outstanding service, would definitely recommend them!
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Daniel Rolfe
I called them because my daughter had broken The only electronic key we had for our car. The technician talked me through the fact that we were missing one of the pieces. Once we found the piece the key worked perfectly and they didnt charge me a dime. Very willing to help and I will use again.
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Fred Sebastian
This place is amazing. I needed some extra keys for a motorized scooter for my wife who has trouble walking and getting around to shop in department stores. The scooter has a specialized key to turn it on. It seems no locksmiths in this area had the equipment or blanks to make copies of the scooter key, except ACE Locks. The young man at ACE looked at the specialized key, went into the back room, found a blank which he had to work on to fit, and made a copy. He gave me the copy to check and see if it worked-it did! I had him make six (6) more copies and he checked each one out on the scooter which was in the trunk of the car and they all worked!! I was in and out in a few minutes and the price was very reasonable. I found out they can also program auto ignition keys. A guy came in while I was there and needed a key for his Cadillac that had a chip in it and was charged $35. I considered that price very reasonable. This place is a gem!!! I will never go to anyplace else for keys or locks.
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Wayne Mcelveen
Used them before, there's a reason I continue to use them. DJ had great customer service, and walked me thru everything. Highly recommend.
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Kris Howell
My key broke off in my front door and I needed assistance fast. They were at my house in a little over 6 minutes and Bill Clark was very professional, personable and courteous. The price was great too! I will be using Ace Unlocks for all of my locksmith needs in the future.
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Rachel Jerkins
As a commercial property manager of several offices in the Pensacola area, having a dependable locksmith on call is a must. I have worked with Ace on several projects now and every technician dispatched has been excellent. Mark is by far the most pleasant and detail oriented locksmith that I have ever worked with. He always exceeds my expectations and goes above and beyond to meet our needs. I highly recommend Ace Unlocks of Pensacola for all your locksmith needs!
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Dominic Dalton
Dave did a great job. Great customer service and fast work.
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Sam Burmeister
Super helpful. I had a replacement key made by a different company and they cut it too deep, so I contacted ace and the man that helped me cut me a temporary key for free and said if I order a new fob he we cut it for free too.. it's nice to be in good company, and a little goes a long way. I would recommend them to anyone.
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Amber Barr
Very pleased with my experience. Took a total of maybe 10 minutes! Guy was super nice!
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Brent Mangum
I took my family to the beach and got into a bind with our condo door lock malfunctioning. I managed to remove the lock and bring to their shop. They could have charged me whatever they wanted, and I would have had no choice but to pay it. Instead, the employee told me exactly what went wrong, sold me the part I needed for a fraction of what I was expecting and explained step by step how to install it. Told me to give him a call if I needed any help. Its no wonder they have such great reviews. Mutual trust between business and customers is hard to find these days but Ace Unlocks has it figured out. Id give my business to them any day.
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C Morgan
Larry and Bill are great guys! They both helped me at separate times and got my car unlocked in one try! Only took them about 15 minutes to get to my house each time. Very quick, efficient, and theyre both really personable(:
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TAVARUS CARTER
I am doing this review again. What I wanted to say is that, this business is honest and great!!! Always friendly and professional helpful staff. Always been great service from them. Honest prices too. To the owner you have a great team and establishment. Thanks again for genuine great businesses like yours and great employees!!!!!
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Bruce Holliday
They handled our lock changes in fast order, gave us good advice to use same key for all doors. We were very satisfied with the technician Mr. Clark
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Seth Hatke
I called Bill early in the morning he was able to come out within an hour of my phone call. He was extremely helpful and took the time to show me what the issue was and how I could fix it myself in the future. I highly recommend using Ace Unlocks for any of your lock issues.
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SIERRA AGEGE
Chris was Amazing And has great customer service skills. Fast service and was outstanding. We need more people like him in this world I highly recommend this company.
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H P
Great bunch of people, they made me keys and a remote for the truck. They were fast and friendly, I didn't have anything but a single key and they able to make me a remote. So much easier now. Thanks
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Chris Jones
Rude doesn't even begin to describe this place. After being told by a local car dealership to go to Ace Unlocks and they would cover the cost of a new key, I called Ace Unlocks and the person I spoke with said no problem, come to the office the next day and they'd take care of it. (I called to make sure since the Covid19 thing was ongoing.) I arrived at Ace Unlocks and an employee was walking out of the office and told me to go in and someone would help me. As soon as I walked in this other 'person' practically kicked me out and accused me of going around the 'barrier' they had at the bottom of their steps. I told him I called before coming and was told to come AND their employee told me to go in. He continued with his attitude and did not do the service I wanted, in fact he never asked what I wanted. He just grabbed my key and did whatever. I wanted to supplement what the dealership was going to cover so that I got a second key. But, after being treated so rudely I just wanted to leave there as soon as possible so I ignored what he was doing and left, happy that I didn't give them any of my money.
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Lindsey
Quick. Wasn't expensive at all. Very nice gentleman came and unlocked my car for me. It was early morning on a weekday.Was very impressed!!
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Joseph Czech
Great business went above and beyond to help me getting keys cut for my truck!
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Chase Watts
Probably one of the fastest services I've had when it comes to unlocking. They unlocked my car within a matter of 5 minutes. No scratches, dings, dints or broken windows. I'd recommend this company to anyone.
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James Cruz
Jon Stead and the people that work at Ace Unlocks are extremely helpful and knowledgeable for all of mine and my family's needs. They are quick to make new keys for us at affordable prices. I recommend all my friends that are having issues with their locks and keys visit their shop.
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madison wright
Bill was so kind and helpful! quick and efficient! He was also early which is always good!
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Jackie Hrevus
Im not great with keys, but they are! Ive used them several times and have always had a good experience. Id recommend them for anything from getting locked out of your car or home to reprogramming key fobs (all from personal experience). Id bet on Ace!
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larry miller
Very prompt, courteous and quick!!! I will use them again next time!
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Akiera Peaks
Very reasonable prices. Customer service was great!
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Sharon Stilson
Great job! Programmed a factory remote for my car AND cut an extra key in about 15 minutes. Definitely recommend.
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Donna Smith
Bill at Ace Unlocks is the best. He saved me when I needed him. He is very friendly, he was quick to get to me and quick to unlock my car. I highly recommend Bill at Ace Unlocks.
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Alex Bergosh
Great place ! Needed a replacement key fob and they did it in 5 minutes with great service , really appreciate it ! Hope you guys keep doing good in business, will recommend to friends and family !
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Ashley Kotler
I needed my front door re-keyed and from the phone call to figure out pricing all the way to getting the job done was a pleasurable experience. Bill Clark was the man who came out and he was not only quick with the job but also very friendly and even helped spot my cat that had ran out a couple hours prior! Great pricing and great service, will most definitely give them a call for anymore locksmith needs I have :)
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David Ace
Bill showed up incredibly quick and got me into my car, and was able to get a spare key made for me on site. This all took about 20 minutes..Highly recommend. Thanks again!
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Becky Wilken
Bill was amazing! Very knowledgeable and friendly. I was locked out of my house. He got to my house very quickly and made my key from a picture!!! Thank U Bill!! Will definitely use ace unlocks again and recommend them as well!!
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Brian BoBo
ACE unlocks, Brian and other members of the staff are professional and will bend over backwards to take care of your concerns and needs.Having used Ace several times over the years. I would not hesitate to recommend Ace for any of your lock and security needs with your home or vehicle.
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MUDLINE CUSTOMS
Excellent Customer service great job was done well done on time would highly recommend them to anyone
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William Stanley
I was riding down 98 on my bike on Thanksgiving when my bike started running out of gas. I had unfortunately lost the key I keep on my key ring for my gas cap. I saw bill Clark in one of the company cars, I flagged him down and he was able to pick the lock for me, thanks to him I made it to Thanksgiving dinner, will always use them from now on
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Elvin Hughes
Although they were short on staff the day I was there, they took the time to explain what they had to do and how long it would take. Professional, courteous and knowledgeable. I recommend them highly.
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Richard Haller
I bought a replacement key for my SUV from Amazon with the programming option. Ace Unlocks is Amazons go to locksmith in my area. Bill C. was my tech--he was fantastic! Very competent, professional, polite, and also took the time to help me with another issue. They're at the top of my list if I should ever need a locksmith again!
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