Rivercity Lock and Safe Reviews

Jolene Rossell

Responded to my location within a half hour after hours when I locked my keys in my car. Professional, quick, and reasonably priced. I appreciated their 24 hour service.

Christine Skalla

Was very fast at getting to my car, called and they were here in 10 minutes Very pleased and reasonable price.

Jason killen

I called to get a key programmed for my truck. They told me a tech would be out around 5pm. Nobody showed up, and I didn't get a call till the next morning around 9am. They said they didn't forget about me and would be able to do it between 1-4pm that day. I left work early so I could have this done and still nobody showed up. VERY UNPROFESSIONAL and UNRELIABLE. If I could give them a zero star I would for wasting my time and money

Michael McCormack

Very professional and fast!

Jeannie Hodge

Service tech arrived within 30 minutes and had me in my house 10 minutes later. Very pleased with service, professionalism and cost. Compare the cost of replacing a door or window and this is much quicker and less expensive. Hopefully I will not need this service again, but will use this team if I do!

Charles Johnson

Techinican - Robert - was very friendly and professional. Performed my requested service quickly and the price was the best in Peoria.

Andrea Schnowske

My realtor and I had to call for services when the seller locked the keys to the house inside. This guy showed up within 30 minutes and was able to get us in after unlocking three separate door locks. He seemed very professional until it came time to pay him. On his website he reports that he takes credit, debit, and checks but when I tried to pay him with credit or debit he told me he wouldn't take it because he didn't want to pay extra fees to process my card plus he'd have to go back to his office to process it. When I told him I would pay the extra fees because I didn't have time to go back to his office and didn't have enough cash on me to pay he demanded another form of payment. I offered him a check but he refused my check because he hadn't heard of the bank before. He demanded that I leave the house (mind you we had to leave the doors open since we didn't have keys!) and go to an ATM to get him money now. This guy wouldn't take no for an answer and was VERY unprofessional and argumentative. I wouldn't recommend this company to anyone as he wasn't even willing to take forms of payment he advertised on his website!!!

Keith WithLTZ28

Complete jerk. Same guy as Jimmies....dont d ever go here. They just want to screw you. All he cares about is lecturing you. Completely terrible service!

Melissa

Thank you so so much came within 45 min to get our door unlocked...

Howard Butler

The guy helped me out on a Saturday. Not normal business hours. He didn't even have to pick up the phone.

Allison Shinnebarger

Made it is just under 30 min when I got locked out of my car with it running and two dogs inside. Very friendly, but it cost $55. I don't know the avg price but not a fun unexpected cost.

Donita Main

I would NEVER recommend this company. I was told the technician would be out in 20-30 minutes. It took over an hour and 20 minutes to arrive. The dispatcher was extremely rude and interrupted me and gave excuses and refused to compensate for the increased time. DO NOT USE THIS COMPANY!

M Busch

Adam Bartlett

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Rivercity Lock and Safe

329 E Lake Ave, Peoria IL, 61614

Rivercity Lock and Safe Reviews

Rate and Review Your Experience

Nearby

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