Name: Handy True Value Hardware
Address: 1435 30th St, Rock Island, IL, 61201
Telephone: +1 309-788-2330
Rating: 4.2600

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50 Reviews

Handy True Value Hardware

1435 30th St, Rock Island IL, 61201

truevalue.com

Call now: +1 309-788-2330

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Handy True Value Hardware Reviews

Rob Sterling

I've been shopping at this store for over 20 years. I'm very disappointed that employees are not all wearing face masks in the midst of a pandemic. While I've always appreciated how eager employees generally are to help, I also need to emphasize that by not wearing masks they are putting all of their customers at risk. It astounds me that people don't seem to acknowledge that COVID19 is often transferred from asymptomatic people who are not wearing masks or keeping their distance.

Tim Newberry

X it was kind of expensive just for that little part that I took a picture of but I would have wasted more gas going out to Walmart so and guess it was better there and they was ready to take me right back to the park and I got it fast and right out the door

Suze Holgersson

Used to like it. But we came in today and not ONE of their employees was wearing a mask. Such an attitude change from before COVID. And they had one hand sanitizer. They had their people every corner, hard to social distance and they didn't care, more 'dare' than care. So we got out as fast as we could, holding our breath.

Anna Martinez

I can't say enough nice things about the staff here. Instead of searching for help, as I have to do at the other True Value store, they immediately engage me as soon as I walk in the door. They provide great advice and always help me load my car. Also, their delivery fees are exceptionally reasonable. Menards quoted me $450 to deliver a pallet of mulch (just delivery), Handy quoted me $25!

Ron Chilson

They are great people to work with and have everything you need and have that personal touch. Much better experience then going to a big box store.

Mindy Diaz

Consistent friendly and helpful service at Handy Hardware. I appreciate the 'Hardware store on the corner' feel. I've used everything from their key-making services to equipment rental to finding the right hardware for a repair. :)

Heather Harvey

I love my RI Handy True Value. Staff goes above & beyond to help you. Very friendly. Keep up the great service!

Susan Henning

Forget the big box stores, especially if you aren't sure you know exactly what you need or where it is! This place is fantastic. Employees came up to me asking if I needed assistance, I didn't have to chase anyone down from 4 departments away. Not only was I assisted in finding what I needed, but I was educated on different products and benefits/drawbacks for my project.

Tammy Caudill

Everyone was very helpful. I got everything I needed

Rita Garner

As soon as I entered the store they came to me and asked if I needed help . Very attentive .

Rachel Budde

I just went to Handy True Value Hardware in Rock Island searching for a couple of odd screws/bolts. As I was being helped, a man walked up to the employee that was helping me and asked for help with a screw. The employee literally stopped helping me and helped the other customers instead. What I learned: If you are a woman, shop somewhere else because the concept of 'first come, first serve' doesn't apply here. Men will be treated as a priority over women. For the record, this is the second time this sort of gender BS has happened here and the last time I set foot in this store. Sadly, if you look at their reviews, I'm not the only woman who feels the discrimination there. #myvaginadoesnotmakemeincapableofusingtools

Linda Solbrig

Great people here to always help. Great location.

Victoria Arvidson

I always go to TrueValu as their staff is knowledgeable and helpful. Thanks for the boxes today.

Irma Burrill

I've never had a problem at Handy True Value. The staff is ready to help. Inventory is varied, always useful items for home, lawn, garden. Great cleansers, keys made, scissors and saws sharpened. Helpful, knowledgable.You can count on it, I'll be back!

Jon Hart

The store is fine and the staff is great but the hours are awful. I work Monday-Friday till 6 so that gives me an hour to get to the shop and find what I need before they close. Have a weekend project? Better get it done before 5 on Saturday or TWO on Sunday. I've easily spent $10,000 at Lowe's in the past 5 years because Handy is closed and Lowe's is the nearest open hardware store. I've stopped shopping at Handy altogether out of principle.

Linda Hart

They are right there to help you! Dont need to chase them all over the store to get an answer

Bill Ponder

Plenty of friendly, knowledgeable staff with good product selection and good prices. Great place if you dont want to wander long, long isles and search and search for someone to help you.

Dan Redding

Friendly staff, always ready to help you find something. Went in for something obscure, first person I talked to (cashier) didn't know and called for assistance. After he found it for me and I was checking out, the cashier asked me where it was so she'd know for the next person. A+ effort.

Gabriel Tucker

Just walked out of here after buying some hardware/tools for a brake job I'm doing this weekend and I'm thoroughly impressed. I've never been to this store before but you would have thought I was family, an employee greeted me, asked me what I needed and then actually took me around the store to find everything I needed instead of leaving me to wander aimlessly. A++ service, better than any other store I've tried. Made a lifetime customer today!

Mike Fisher

Went in to get a chip key cut i here the guy say to his associate that they cant gauranty the key. I asked what he meant, he replied key may not work because my key was a copy. I asked if it did not work would i get my money back? He replied NO! So i would be out $75. I asked for my key back and went to another True Value and asked the same question. They replied 'absolutely we will refund your money.' Now thats TRUE VALUE! Handy has lost several customers cause me, my wife and kids will be going to Trevor from now on.

Marcey Siefken

Love having a local hardware store. Handy True Value has helped me many times. Five star service!

Robert Popp

Great old style Hardware store with all your need. Staff is very helpful.

Jesus Cervantes

I just go 2 times ,and both are bad experiences, the first time i have a cut in my finger and i go to the store for some materials and i ask for bandages and the cashier say' i don't have a free bandage ' but I don't ask for free i want to buy it.The second bad experience is because i buy an adapter for my range i took the wrong and when i comeback for the right they dosen't want to refund me for the wrong, because they say is damaged, i don't see any damage but they still in the same way ,i think the real issue is because i am Hispanic and they don't like it, i say to every Hispanic person don't buy at this store,because i work in stores for years and the providers always give you a refund for returns from the costumers.

Dennis Ricketts

Great hardware store . Have what you need and the staff is very helpful.

Obvious Front

I'm not a handyman myself, so I sure am glad this place is around. The friendly staff will take the time to understand what you're doing and point you in the right direction. They won't try to sell you anything you don't need and have even fixed some minor problems for free. Forget the big-box place down the hill, this is the place to go. Thank you Handy True Value !

Mike Berry

One of the best hardware stores around very nice people

Michael Stancliff

Small town hardware store with great deals, good rental department and a very friendly staff.

Rob Galbraith

Always have what you need, and people that are happy to help

Carla Belgarde

Staff don't listen when you request items for your family members example my father has hip surgery on both hips he was told not to sit with his legs together or his knees and not to sit in small chairs I've asked multiple times if he could have a larger wheelchair and they have not yet after 6 weeks gave him one. The best are older don't raise up and down properly I was told that they had brought the beds over from the old nursing home Oak Glen that just too weird and just recently it came down from the county that they are to remove all of the bed rails off of the beds because they feel it's a hazard how's the patient supposed to raise himself up and help get himself up out of bed without railings

Linda Ness

The staff is all so helpful there. Always so nice and full of ideas.

Todd Stone

I have used this True Value store for many years. Purchased paint ,tools , hardware and many equipment rentals. We have never ever had an unpleasant experience. Great staff and great inventory. Thank you to them for helping us like they do.

Jillian Young

Everyone was supremely helpful, even as I struggled to change a simple key battery at the front of the store in front of literally everyone. They were good humored, and supportive. I love everyone that was there.

suzanne hoke

Very helpful! They find what you ask for quickly.

S. M.

Very helpful and attentive staff and always friendly.

Jayme Krouth

Nice people and in stock items available 99% of the time.

Michael Wilson

Always helpful always checking to see if you need help with find things or even helping with other ideas to get a project done

Leticia Reyna

Wonderful its handy dandy

Terry Harley

Ive come here for alot of years and they have allways helped with my projects and been interested as if it was they're own.fine people, ide recommend highly.

Thomas VanDeVelde

Great hardware store. Friendly help.

Aaron Graf

Neighborhood hardware store, with a staff that is extremely knowledgeable about your diy.

Terri Murga

Every time we go there...we experience rude people with a holier than thou attitude. I will now drive to Lowes or Menards to avoid giving them any business.

Don Palm

Always friendly and helpful staff. Buy local

Dylan Parker

Helpful and friendly staff. Plenty of product selection and what they don't have, they'll get in for you (I ordered a utility sink, which they didn't have in stock). Always a pleasure going here and avoiding the headaches of the mega-hardware stores....

Greg Larson

Amazing staff. They will give you the right product for the task and not try to upsell you. Very friendly.

David Howell

Very helpful and friendly. Every time I'm there.

Dave Miller

Very helpful staff, well stocked store. There are always plenty of employees on hand to help out.

Nick H.

Great selection of just about anything you can imagine that a hardware store should have and always great and helpful service from anyone in the store. I do shop here a lot for both work and home and I'm generally always pleased with my experience. The prices are a bit high but that's expected from a True Value Store and the only real issue I've ever had is if you order something or ask the staff to look for something that's not in stock or in the store and get back to you, you generally don't ever hear back from them.

Deb Sales

I always get exceptional help at Handy True Value Hardware

John Maki

The owner is extremely unprofessional and insulting to repeat customers... stay away or go to M&M on 14Ave.

Rebecka Witmer

Rude, unfriendly people that work there. I drive to the True Value in Bettendorf, Iowa, if I want to go to True Value.

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Handy True Value Hardware

1435 30th St, Rock Island IL, 61201

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