Name: Waukegan Safe & Lock Services, Inc.
Address: 1621 Grand Ave, Waukegan, IL, 60085
Telephone: +1 847-336-3910
Rating: 4.5000

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34 Reviews

Waukegan Safe & Lock Services, Inc.

1621 Grand Ave, Waukegan IL, 60085

waukegansafe-lock.com

Call now: +1 847-336-3910

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Waukegan Safe & Lock Services, Inc. Reviews

Lollie Nuth Kubicki

These guys are the real deal. We hired them to open a high security safe that was jammed and after about 16 hours, over 2 days and during a pandemic they pushed through and got the job done with professionalism. It is truly a rare skill to be able to complete this job and they did it with grit and a good attitude. Highly recommend. This is what good companies are made of!

Luis Cardenas

Been using Waukegan Safe & Lock for many years both for Business and Personal needs. They have always been professional, affordable and responsive to our unique needs. Very friendly and courteous team. Highly recommended!!

Jim Lutsch

I have used them several times now and feel its time to review them. This is family owned and it feels like it. Every time I have been in, they treat me like an actual customer. Funny how a lot of companys forgot what customer service is all about. I know because that is my business and its nice to see it applied still!!!

april nicole

Extremely grateful for David, and Lee. They helped me out in a pinch, and got it done super quick. THANK YOU GUYS!!!

Chirs Patsis

Nice people great work

LUDIRTY

The ONLY one in town!!! Very knowledgeable and fair prices.

Bruce Peters

The guys here are great . They respond to calls very quickly very professional

Ferdinand Rivera

Awesome customer service.!!

Mattie pickard

The locksmithing was fine. The woman who answers their phone is possibly one of the worse in customer service. She was rude, impatient, and unhelpful. Not very good for a business when the first person you speak to is as obnoxious as her.UPDATE:Once again the girl at the Waukegan Store is OBNOXIOUS. I asked to speak to her boss/owner and she told me she is one of the owners. Looking for a new Locksmith.

debby davis

Helpful & knowledgeable staff

Michael Wollmuth

if you need a key made this is the place to go they work first time every time because I cut them well and they cut them from the proper key blanks I have never had a key that didn't work well from them and they are slightly and I mean slightly more than what you would pay for a hardware store key but they work 200% better

A. González

I would highly reccomend Waukegan Safe and Lock to anyone looking for great customer service. Bill the owner is a great guy and can help you find whatever you may be looking for whether it be for your business or home.

Angel Prater

They Do Great Work Here!!!!

Colleen Hintz

Had an appointment with them between 12-4 for them to come repair a deadbolt lock on my front door. At 4:30 no one had shown up yet so I called them even though they had my cell phone number to see where they were. I was informed that they were still on their way over for the repair. 15 minutes later the locksmith arrived - he was nice enough but because they arrived so late and the shop was closing momentarily he said he would see if they had the part before they closed or come back tomorrow. By 6 pm I assumed they were going to be returning the next day as I got no follow up call. The next day there was no call in the morning I again had to call them said some one could be there between 1-2 pm - great. Except no one showed until I called again at 4:30 - no apology given just they would send someone out. Same locksmith arrived after 5 pm -only took him a few minutes to fix and he was done. However, they were repeatedly late, no shows with no explanation or apology and I was still charged over $120. If you value your time don't bother!

Kevin D

Will never use Waukegan safe and lock again. They were over an hour late showing up. They gave me a range that the service would cost. Thinking they would go with the lower end of the quote, due to the fact they were well over an hour late for the job, they charged me the high end. Cannot stress enough how poor the customer service is from waukegan safe and lock is. I have called, emailed multiple times and even called their alternate office in fox lake to see if they can help me out, and never a response. Please do yourself a favor and look elsewhere.

Joseph Hughes

Very knowledgeable lock and security shop. Dependable

Jason Harper

Great service. The price is high.

Thomas Schweitzer

Professional and quality service from buying to delivery of a safe. Highly recommend.

Ruby Gary

Always make my keys right. Never have to double back

Bruce Montry

Extremely helpful staff and reasonable prices

Tim M

Always kind staff, keys made on spot

Kalman Kahn

Great customer service

Chris Bentley

Excellent service.

Edwin Long

Always ready to help.

Douglas Hoff

Jerry Acevedo

tim martin

Robert Johnson

Bruce Popelka

T Ata

Justin Oechsle

cheo de la roca delgado

Hans Meng

James Signoretti

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Waukegan Safe & Lock Services, Inc.

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