Name: Pop-A-Lock
Address: 1033 3rd Ave SW, Carmel, IN, 46032
Telephone: +1 317-635-5625
Rating: 3.9600

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50 Reviews

Pop-A-Lock

1033 3rd Ave SW, Carmel IN, 46032

popalock.com

Call now: +1 317-635-5625

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Pop-A-Lock Reviews

Kara Jones

Mark Allen was awesome! Quick, efficient, professional. Thank you Mark for coming out and taking care of our new key fobs today!

Tamatha Hatton

What can I say about the professional quick and awesome service I received from the Pop-A-Lock company?!!!!Well, I guess I already said it!!!My key got stuck in my driver side door. It was the only key I had. I called other locksmith numbers/companies BUT only received voice recordings to leave a message. I called Pop-A-Lock Indy and received a quick & professional answer from the customer service rep and was told that some one would be contacting me shortly. Within 3 minutes I received a call from Pop-A-Lock and they came right out and quickly (20 minutes tops) turned my problem into a resolution.Let me tell you all who may be reading this review and in need of a locksmith......dont mess with the rest, call the best!!! Pop-A-Lock Indy!!!!! YOU guys ROCK!!!! I actually cried humble tears because the price was VERY reasonable for fast and professional service I received. Thank you again, and again and again!!!! Tamatha Hatton

Avinash Prabhakar

Great people! They arrived at the location within 10-15 minutes. It only took them a few minutes to make a new key. They even gave me a spare one (to unlock the car doors) for free! Highly recommend.

Kelsi Means

Quick pop. Cheap. The hardest part is the wait. Usually very good at communicating with timeframe on how long its going to take for them to get there.

Weston

I wanted to thank Mark Allen for great service! I locked my keys in my car at Lowes and Mark showed up and had the car unlocked in a couple minutes.

Stacey Shooey

I cannot believe you had a felon show up to unlock my car!!!!!!! Roy P. Is a felon and a con artist who has been charged before no wonder he tried to charge me triple!!! I said TRIPLE what the stated price was. Will never recommend Pop a Lock to anybody complete lack of concern for the customer well being!

Courtney Rachelle Wilson

I have been without my car for 10 days as of today. I called around to about 10 different places and out of all the places that I called Pop a lock was the only service place I would recommend because not only they were quick and efficient but they were friendly and polite. Both the gentleman that tried last night and the gentleman tonight tried to get my car unlocked. The gentleman that I got my car unlocked today his name is Mark. Mark went above and beyond when trying to reprogram my key being as though My car had a new ignition put in so the key was not matching up with the program. He was finally able to figure out what year and country my car is key was made in and get my car up and running today after me not having it for 10 days. Thank you so much to both Papa lock and Mark for your amazing service.

Connie Zagel

Great service. The technician came before time promised. Great communication by phone. Good price, only $50 for our 2005. Mark is professional and a good communicator. I recommend Pop-A-Lock.

Christopher Wellis

Very unprofessional. We used them in January to make a key for our SUV. The technician was smoking when he pulled up to meet with me. He had a very bad attitude from the start and I notice a tattoo that I consider to be a symbol of racism. He stopped multiples times during his visit to smoke and after he was done I could smell cigarette smoke in my vehicle. Price was higher than other places. Very un satisfied and will not use them again.

Dan

Pop a Lock was very professional and gave us prompt service from beginning to end. The driver, Matt, touched base with us numerous times on his eta. He was very friendly, knowledgeable and helpful. He really knew his stuff and saved the day. We would highly use and recommend their services again! Thank you!

grace moreman

I was locked out of my dads house today with all of our animals locked inside. We called Pop a Lock and they helped me very quickly. I specifically was helped by Matt Jones. He was very helpful and worked fast. I would totally suggest this service to anyone!!

Kenyatta Peerman

They came exactly when they said they would and the service quick. I would use them again!

Kylie Gasser

Highly recommend! My service tech was quick and even waited 15 minutes for me due to me being stuck on the 4th floor of a hospitial. Very professional! Even asked for my ID to make sure I wasnt having them break into a car that wasnt mine.

Geoff Steinke

Arrived promptly and provided excellent service.

Petey Sweetcider

It took about 3-4 hours for them to get here. They were quick one they got here. It only took about 3-5 minutes for them to get me in, which is really fast from what I have experienced from other companies.

Richard Allender

Tried to get help in Greenwood IN at 8:30pm on a Saturday was told they would be here within the hour. Oh my that was the last of the good thing that I heard for the night! Finally called back after waiting for 1:15 min then was put on hold after 10 more min of that hung up and called back by this time it was about 10:15pm got someone on the phone put on hold for another 5 min then they got back on the phone wow your not going to believe what they said. I'm sorry but we haven't had any technicians available since 8:00pm you'll have to call back at 9:00am. I wanted to come unglued on the phone but they hung up on me before anything could come out of my mouth. !!!!

Cheryl Hundley

Wonderful experience! Dave was awesome! We had lost the key to our Kia Sorrento, but with my boyfriend working crazy hours at work, we had to find someone who didn't mind coming out later in the day! Dave made us a new key quickly plus a spare! Thanks! Will be recommending pop a lock to everyone!

David Shelton

Fantastic! Was to me in less than 20 minutes in my car in less than two minutes.

Pat Howay

After the theft of my keys, I called around to locksmiths trying to see what my options were. I had a spare to the car, but knowing that there was a set unaccounted for, I opted to get a new ignition to prevent the theft of the vehicle. Matt at Pop A Lock Carmel couldn't have been more knowledgeable and service-minded. He was out to the parking lot at my office and finished with the replacement in a few hours. Very happy with the service and peace of mind. Would recommend them to anyone...

Jonathan Holden

Very professional company. Called to confirm time address and problem. Service Tech Mark called to say was on the way. Mark was very knowledgeable and explained what he was doing.

Samuel Beach

They said they could create a key for me because I lost mine, and that they would call back soon. They never called back and I had to called back many times asking when they could come out and they kept saying it would be any minute until they got a locksmith to contact me. Well they never show up and it ended up costing me an extra day without a car. I would avoid this company, and go with someone that follows through and doesn't lie.

Shelby Kissick

I called and was given a 60 minute wait time. 75 minutes later I called and they had no record of my call. They gave to apology and no compensation for the time lost. Time that I spend locked out of my car with a 2 year old in 90 degree weather. They put no rush to correct the issue and told me the new wait would be another 50 minutes. I will not use or trust this service in the future

Roy Palmer

They came and unlocked my car they was very fast and on time and only charged me $49.95 when the24 hour locksmith told me 19 dollars and ended up trying to charge me $150 ...thanks Matt

Peter Williams Jr

Great food

SUBurbanMaMa ***

After a stressful situation they were so helpful and I would recommend them to anyone. Thank you very much

Lovely Vakea

Very unprofessional... The dispatcher answered my call but no one ever got with me.. I called the following morning and all she could tell me was Give me your info I'll see if someone tried to call you.. Um ma'am I've been sitting outside my damn car all night.. I would know if someone called... Very rude and inconsiderate I would never recommend..

Teresa Villegas

They were great! Fast, efficient, and, affordable. We will continue to use them for our locksmith needs.

Roger Ahner

Un reliable, we called to get a key cut at around 3pm. It is now 7 PM, finally called them back after vlbeing told it would be about an hour..now they tell 7s after this whole time waiting that it will be tomorrow before they can cut a key and the price is now double the origional price agreed upon, find someone else rude and unreliable.

Steve Gaines

The technician Mark was very polite and did his job well. The dispatcher at 6:00 AM told me 50 minutes yet at 7:15 I had to call back. That dispatcher told me she was wrong and that they dont send technicians out till 8:00 AM and he said 40 minutes. I was given a discount for the misinformation on time.

Carolyn Davis

Been waiting on them for 4 hours, every time a tech calls they say they are an hour away or a mix up at the office. They went from $75 to $55 to $70 and now $90 plus an additional 90 minute wait. Worst company ever!

Robin Seals

Easiest process ever and excellent customer service.

Rich Cassady

Adam came out and repaired our electronic door handle in no time at all! He did a great job and I highly recommend Pop-A-Lock to anyone looking for an inexpensive locksmith.

Krista Stephens

My husband, Mark Stephenss, review is not showing up on Google Maps even though it does not violate any of their policies or rules. Here it is: This is ridiculous. I called pop-a-lock at 1:30pm on April 11th and the person on the phone told me I would have a call back within thirty minutes to an hour. They also told me it would cost over six hundred dollars to have two keys made. I called back at 2:30pm after hearing nothing & talked to a different person. They told me that they were snowed under & five or six people were ahead of me now & I'd get a call back by 4:30pm. 4:30 came & went & I heard nothing from pop a lock. The next morning I called them back & they said they would text the technician & have him call me. The technician called an hour later & told me that they couldn't make the keys because the equipment to code the transponder was broken & they wouldn't get it back for two weeks. I asked if he had any suggestions for other locksmiths that could do the job & was told that no other locksmiths in Indianapolis could make my keys & that my best bet was to call a dealership. I called a few more locksmiths & found one that not only made two keys, but charged me two hundred less. The tech told me that it was bs what pop a lock said & the equipment to code the transponder was readily available many places in Indianapolis. Yet another Indianapolis company with horribly disrespectful customer service.

Carol Lyvers

I bought a used Toyota Sienna from Andy Mohr Toyota in Avon. I didn't realize until I got home to Columbus and opened the envelope with the second key, that it did not have a fob. I contacted Andy Mohr and they agreed to get me one. Dave from Pop a Locks met me at Andy Mohr, but then realized they inadvertently ordered the fob without the door openers. Instead of saying 'that's good enough', Dave checked and found they had the correct fob at a dealership in Greenwood. We both drove to Greenwood where he programed the correct fob. He went out of his way to make the annoying situation pleasant. I would recommend them for any locksmith needs.

Leon Moffett

Awesome service... fast and friendly.... would use again...

jsbl1999

Was told someone would arrive within 40 minutes and call when enroute. No one called. I called back and got a recording.

James Clingerman

We called them to make some keys for our business. The driver, Adam showed up within 30 minutes and cut us 4 keys in about 5 minutes. It could not have been a better experience.

doug biggerstaff

The new key fob looked like a used one

Tempest Archie

On time and professional!

Dayna Beauchamp

Refuse me service

Justin Mcdonald

Fast & friendly service.

Patrick Meadors

Worlds Greatest

Anquinette Moorer

Greg Gilbert

Christy Cranfill

Mallory Manley

Nadra Maxwell

Dawn Graham

William Urick

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