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Indiana
Mount Vernon
Red's Roadside Assistance LLC
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50
Reviews
Red's Roadside Assistance LLC
705 Wolflin St, Mount Vernon IN, 47620
redsroadsideassistance.com
Call now: +1 812-589-5696
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Red's Roadside Assistance LLC Reviews
Angela Barker
I have used Red's Roadside Assistance a few times and even referred the service to friends in which have used them as well! I don't give referrals out freely, someone has to have great service for me to refer them to others! Red's Roadside Assistance is my go-to and would highly recommend them! They came when I was in a pinch a few years ago where I had a tire blow out on the way to my daughter's birthday party (I had her in the car with me too) and they got me fixed up fast so we could be back on the road to the party (birthday girl made it just in time)! In each experience, I have had great customer service and work done in a very short time!
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Taylor Schaltenbrand
Picked up a truck from here to haul to Nebraska for a customer. Josh was very friendly and gave me some advice for hauling and loading in the future. Much appreciated!
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John Wright
The tow driver who helped me when far beyond what is expected for good service. My car died on U.S. 41. I thought the problem was the alternator, and already had called a mechanic to fix it when tow driver Chris noticed oil underneath the car, helping me re-diagnose the problem and potentially saving me lots of money. Thanks again, Chris. I recommend this service
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Lori Mattingly
Picked up vehicle within 20 mins! Excellent service! Thank you!
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Jenny Bender
Red's was awesome. Called them on a Sunday morning to help with a flat and they were there in 30 minutes. Very friendly, knowledgeable, and fast!
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Westley Hutton
I recommend Reds through my tire shop always dependable, and excellent pricing. They always treat my customers cars with respect as if they where their own vehicles.
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Connie Thornbury
Driver was polite, concerned for my safety, and had good hygiene. I had to wait about 45 min. but he called/texted me immediately to let me know. Good service!
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Matt Loehr
Have used or dealt with Reds numerous times. Previously I was a General Manager of a repair facility in Evansville. Josh was just an up and coming business owner and he was a pleasure to deal with. He took great care of the customers he brought to us. Even after I left that facility I continued to use Reds for my personal vehicles. Unfortunately things happen and sometimes you need a tow. Always there to help out and nice. The price has always been the best in the area too.
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Salina Bordley
I normally do not do reviews, but the service I got from the company is the worse I have ever had out of my life. For me to have just get stationed in the state of Indiana for military service and the was I was treated of the constant disrespect from the worker by the name of Jill is an absolute no go for me. It makes it even worse that I still even tried the second time and still received the worse kind of service with no family or friends any where close to this location. I even went to the length of this company of being removed from servicing any military personnel. I had proof and was able to be very successful with it do to the recorded conversations and her hanging up multiple time with me being polite through the whole conversation with her.Update to response! I am a paralegal in the military I have proof of everything which is how I was able to get you removed from the USAA system for further service because I record all conversations. I also took screen shots of everything after sending our conversation to my insurance company. I have read a lot of your responses from other personnel that have had issues with this company and not one response shows any ownership of the employees. It is always everyone elses fault! Either way, its fine to point the fingers at me to make yourself feel better, but eventually you will have to deal with it one way or another! Hope someone is in the company to say enough is enough. Every person that comments something negative all have said the same thing about your service. That is a FACT!
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Evan Pund
I have used this service 2 times now. I was extremely pleased with their service. Very professional and very good people. He went out of way to ensure my 2nd tow was completed. I recommend them to everyone and they have the best rates in town. Overall highly satisfied!! Thank you.
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Chuck Roast
I have used Red's Roadside on 3 separate occasions to date. I am extremely pleased with the services that were given by this young and upcoming company each time. They were prompt, professional, courteous, knowledgeable, safety conscious and beat their competitors prices by a significant amount. I would not hesitate to give them a call whenever the need may arise in the future. I highly recommend this company for all your towing needs as well as their roadside services whenever you might have a dead battery, flat tire or forgot to fill up and your fuel tank is on walk (it does happen to the best of us)and conditions won't allow for a moonlit stroll. I also understand that they do mechanic work also. Give 'em a call, I'm sure you won't be sorry.
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Dustin Chapman
11/12/18 got to work first thing in the morning and locked my keys in my car, after borrowing a slim Jim and wasting 15 minutes of my time. I called Reds Roadside Assistance . After explaining my situation the employee ask if I was a veteran, I am I answered. Then he told me they were doing free unlocks for veterans... I was amazed by this . He took my information and had someone there within 20 minutes and unlocked my car for free... absolutely fantastic company and staff... thank you for your support of our military and veterans... 5 stars is not enough should be 10 ... thanks guys... I will be recommending your company to everyone that needs a tow or unlock....
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Edna Gatwood
I am very pleased with the service I received this morning. Had a flat at D. Clinic. Red's repairman, Frank, came quickly, and changed my tire. He was very polite and deserves a pat on the back. I definitely recommend their services.
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Jackeline Yagual
Rudeand unconscious of people's situation! Wont recommend
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Josh Pokorney
Great service. Arrived very quickly and was extremely professional. Thank you Reds for all of your help!
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Elizabeth Houston
I used my roadside assistance through my insurance & they sent Reds. The gentleman who towed my car arrived sooner than the eta that was given to me & he was extremely nice & efficient. I am very pleased with the service they provided & will definitely be recommending them to everyone I know!!
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Aaron Heidinger
Called them to tow my car from Mount Vernon to Evansville. Between requesting the tow add the tow driver arriving it was recommended that i call the manufacturer for a warranty tow. Canceled Red's and spoke with the manufacturer who then sent the run to Red's anyways. The driver was professional and even gave me a ride to the dealership that he was dropping my vehicle at so that I could get a loaner car.
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Steven Wargel
Extremely fast service! From time I called to finish they had my tire fixed in 12 minutes, very professional and friendly. Highly recommend Reds for roadside service!
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Jet Black
It was a 'No hassle' experience!
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Kattina Brockman
Just had them fix my 2006 Accord. They did rotors, brakes, and oil change. Cheapest I found, super friendly. I dropped it off and picked it up a few hours later. Friendly staff. I will be back.
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Jesi
Fast and friendly service. Would highly recommend to anyone in the area!
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Mike DeLaney
Couldn't ask for any better or faster service. Thanks Josh
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Eve Kendall
My car was towed today to my service shop. I didn't get the drivers name, but he was super nice and answered all my questions. I used them through my State Farm roadside service. I will recommend Red's to all my family and friends. Thank you!
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Nathan Nance
Very good staff , done an great job with our vehicle was very professional. Would definitely use them again. Thanks for the great service Reds !
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Zac t
Patrick lee helped us out the other day after having a surgery we got a popped tire near the road construction. He was very fast, professional, and a good man that served our country and now our community. Thanks Patrick and god bless.
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Lauren Merillat
This company is very responsive and friendly . Easy to talk to about problems that are occurring. They responded fast and took care of my car issues, also did it safely for myself and my children. Definitely will use again.
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Salina Tribbett
Update post to the original post below:I normally do not do reviews, but the service I got from the company is the worse I have ever had out of my life. For me to have just get stationed in the state of Indiana for military service and the was I was treated of the constant disrespect from the worker by the name of Jill is an absolute no go for me. It makes it even worse that I still even tried the second time and still received the worse kind of service with no family or friends any where close to this location. I even went to the length of this company of being removed from servicing any military personnel. I had proof and was able to be very successful with it do to the recorded conversations and her hanging up multiple time with me being polite through the whole conversation with her.Update to response! I have been a paralegal in the military for the past 11 years. I have proof of everything, which is how I was able to get you removed from the USAA system for further service for any other service members that use USAA because I record all conversations and proved how this company is disrespecful. I never cursed and became nasty. I also took screen shots of everything after sending our conversation to my insurance company. I have read a lot of your responses from other personnel that have had issues with this company and not one response that is give shows any ownership of the employees. It is always everyone elses fault! Either way, its fine to point the fingers at me to make yourself feel better, but eventually you will have to deal with it one way or another! Hope someone is in the company to say enough is enough. Every person that comments something negative all have said the same thing about your service. That is a FACT!S/N: if you would like a copy of the conversation and you would like to Handel this situation like any owner should by all means reach out. If not I will keep you guys in my prayer for more positivity, light and love!!!!Last response to help the company out1. Again I am a paralegal I kno what is right and wrong. The begging of the recording says it. 2. No, immaturity if I can still pray for someone who does not care, this is my very first account created prior to my marriage that I still use.Instead of focusing so much on things that have nothing to do with the situation and shows constant deflecting you should look in the mirror to be the change the world needs.
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M D
The folks at Reds are efficient, professional, and friendly. Nobody is happy when they need a towing service but it definitely helps ease the stress of the situation when you receive great customer service and in a prompt fashion. Thanks again Josh for all that you do.
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Olivia Jane
waited over two hours only for them to tell me they would call my insurance and have them send another company(which insurance claims they never did). Ended up calling tristate who showed up within 10 minutes.
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Kevin Brooks
outstanding! I am old, fat and needed help. They could not have done a better job.
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shawn brown
My mother's car broke down and Red's came to tow her vehicle. KEVIN was the driver....HE IS AMAZING!! He was extremely caring and friendly!! He truly treated her as if she were his own mother!! THANK YOU KEVIN YOU ARE GREAT!!!!
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Rick Modlin
We've used Red's a few times now, and they've always been timely and have the friendliest drivers. Keep it up guy's, highly recommended!
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Holly Tepool
Awesome customer service. Great prices. Won't use anyone else.
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Aaliyah Butler
My name is Mendi Evans and I think this company is great. The man who came and towed my car was amazing. My insurance company was giving him the run around but he went ahead and did the work before the insurance even said they would pay. He was there with me for a hour or more and was very patient. I would recommend this company to anyone.
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Wyatt Arvin
Used Red's Roadside Assistance for the first time this week (twice actually). They provided great service. Great commination and accurate estimates. Brian Schaefer was the driver. He was fast, friendly, and very helpful. I would highly recommend.
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Daniel Ritzert
All I can say is they have terrible customer sevice, the gentleman that was dispatched to change a flat on my car showed up after about 25 minutes , I have a small amp and speakers in my trunk setting next to the back seat , he looked in the trunk and replied 'your gonna have fun getting that spare out ' I was thinking, is he serious? So I reached in the trunk a got my spare out with no problem, keep in mind im in khakis and had to head back to work , if I wanted to get dirty I could have changed it myself and wouldn't need to pay for roadside assistance, very unprofessional, I will not accept service from Red's again!
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Laura Drennan
I called Red's Roadside this morning to see how much it would be to tow my Blazer to have new tires put on. Two of my tires were flat. He not only towed my vehicle, he also called and got me a great price on better tires than I was going to buy. Josh saved me a good amount of money today! He was very personable as well as professional. Red's Roadside Assistance is my new go to for towing or any other roadside assistance I may need. Kevin who actually towed the truck was here in no time and even took the time to let me know when he was just about here. He definitely knew what he was doing. Kevin was just as personable and professional as Josh. Thanks guys!
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Michael Grindstaff
Owner shares and supports hateful things on the internet, and is in general a word I cant write here or it wont let me post it...I would push my car before calling this guy.
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Mr.Random56
Had to have a car towed twice in a month. Both times the service was excellent and fast. First time said they would be there within the hout, 10 minutes later they showed up. The 2nd time they even backup the car up the drive and into my garage so I wouldnt have to push it. Would difintly use them from now on. Thanx for the great service!Brandon
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Ben Kissel
Quick service, used my motor club so didnt pay a dime. Very professional!! Hauled my broke diesel with a locked up wheel bearing. Thanks REDS!!
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jeromy kendall
The dispatcher was very helpful and helped me through the process with my insurance provider. Josh was very professional and got me on my way quickly.
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Kadi McDowell
Super affordable in town towing!! Great people, fast service! Will be using them again in the future.
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Giggle Deals
Fast friendly and reasonably priced. Highly recommendable
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Wade Wisuri
Great service, and on time! They put taking care of me and my vehicle first, very professional, and very nice employees. I would highly recommend them for any towing needs, or roadside assistance. I won't use any other company, staging with Red's!
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Rhonda Harper
Very prompt and very helpful. Reds has assisted me on several occasions and I highly recommend them. Thank you!! Back on the road with no stress.
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Michael Ovivion
Friendly service, affordable price!! Would highly recommend.
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Chad Oost
'Not accepting any tows' on a Saturday evening (6:30). I would understand if they said there was a wait because all tow trucks are out, but to say they just aren't accepting any new tow request is a strange business practice for a tow company.
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Mandy Minton
I contacted Red's Roadside Assistance to tow our truck to the shop for repair. He got to us in a timely manner as to be respectful of our time! He charged less than others in town. Very satisfied customer.
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jeremy sapp
Only got a one star cause thats the lowest i could give! All the good reviews are his facebook friends and family! I would never let them do work for me!
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Glenn Nichols
Called Reds Roadside assistance and he was there within 30 minutes
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