Name: ATS Automotive
Address: 5042 4th St SW, Cedar Rapids, IA, 52404
Telephone: +1 319-731-0199
Rating: 4.8000

Locksmith Help

Unclaimed

50 Reviews

ATS Automotive

5042 4th St SW, Cedar Rapids IA, 52404

atsautomotivesolutions.com

Call now: +1 319-731-0199

Send to your phone!

ATS Automotive Reviews

The AntAudit

I drive a big old semi. I'm coming down the road and guess what happened. a red tow truck with ATS automotive towing a Subaru pulls right out in front of me. I had to hit my brakes so hard you could smell the metal and I know he saw me cuz he hesitated. I hope their automotive work is better than their tow truck driver

Vance C.

On a Sunday afternoon, my vehicle decided to malfunction in the parking lot of a Menards. My Ford Edge tried to tell me that the transmission was not in park. After a few message exchanges with the owner [Jennifer], had my Ford towed to their shop. The next morning, Stephen called me to clarify what was wrong. Fortunately through the miracles of Automotive repair, my ride decided it was working just fine! Insert joke about vehicles not working at home but working fine at the service shop. That being said, I asked Stephen to keep it a bit longer and I granted them permission to drive it around in an effort to duplicate the issue. They weren't able to duplicate the issue. Well, I needed an oil change so I asked him if they could fit one in. I wasn't in need of my vehicle right away so I stopped by the shop the following day. Stephen greeted me on my way in and said that they went ahead and ran a diagnostics test on my vehicle at no charge! He pointed out a few areas on my ride that I'll want to keep tabs on and didn't feel pressured in any way! In fact, I left the shop wondering why I haven't used ATS for all my vehicle needs in the past! Great service and even though my story was a bit anti-climatic, I found a service shop that I'll be doing business with again in the future!

Michael Wheeler

I got a flat tire at 1:30 in the morning driving home from work. I called AAA and they said they would have a tow available in an hour and a half. 3 a.m. rolls around and nothing. I give them a call back and they tell me that it'll be another hour. 15 minutes goes by, and I get a call from Max, letting me know he would be there in about 10-15 minutes. I figured, that's nice, it'll be nice to finally go home. But Max had other plans, he wanted to make sure everything was figured out. First off, he asked me if had been waiting long. I told him that it had almost been 2 hours and he said he felt so bad for that that he was willing to give me a ride home. Next, he made the suggestion to have my car dropped off at a tire place in town to make sure I can get new tires asap. Max was a very fun person to talk to, we had some great conversations. Maxwell Roethlisberger, thank you for making my day better, it honestly made my day. Keep up the great work, man. You really saved me tonight!

Andrew Novetzke

Great customer service. ATS had a small misstep when towing my Audi but made it right even though they were not obligated. Thanks again ATS.

kathy Turner

Trustworthy, dependable, honest, and knowledgeable...ATS has taken care of all my vehicles From routine maintenance, oil changes, or major repairs. I was in the market for a used car and they checked my choices out before I made the actual purchase and I am so glad I asked them to or I probably would have selected the lemon. They steered me in the right direction to select a safe reliable car. I recommend them to everyone.

scrappy912003

Max was super sweet and professional. Highly recommend them and him over any body else. Will most definitely call them again any time I need something towed.

Shirley High

I happened to be stranded with a dead battery... they showed up immediately an did an awesome job! Definitely left a super positive impression on us..!! Thank you so much..!!

Macy Cox

When an emergency strikes ATS automotive is the best place to have been connected through AAA. They were quick and efficient while educating me through the entire process. Their care and hard work shows through the communication of issues with the vehicle and the completion of the work needing done. Im thankful for having found these guys in a time of need and plan on sticking through the life of my current vehicle and future vehicles.

Casey Coberly

Absolutely the best....never do you need a place like this until you're in a low but the service you get is unmatched. I've used them a number of times in a pinch and always pull thru. Thank you..

Nathan Halder

I was on my way to Mount Rushmore when my car started seriously malfunctioning. I dropped it off here and he had it ready to go within 24 hours, and ahead of schedule. He even gave my car a free inspection to make sure it wouldn't give me any trouble on the rest of my trip. If you're in the area and need help this is the place to go.

John Crooks

Max and CJ went above and beyond to help me get my vehicle where I needed it. I am truly beyond impressed. It was a difficult job and they were amazingly courteous in the process. Incredible customer service. I will recommend to everyone. Thank you!

Erica Seelman

Honest, trustworthy, knowledgeable, professional. The ATS team is outstanding. This is a different kind of automotive service experience-- one that feels like family. Owners Jennifer and Andrew are wonderful, hard-working people who genuinely care about their customers' experience and safety. As someone who is not a 'car person' in the technical sense, the ATS team always takes time to explain diagnosis items with me in a manner that is easy to understand. 5 stars for ATS!

Carol Celarier

Unfortunately, I needed a tow..but this was beyond a positive experience! The service was prompt and the staff was friendly and professional. Highly recommend.

Nick Duran

I have nothing but positive things to say about this companies professionalism, concern for the customer, and their desire to go above and beyond. Thank you to Max R. for his great service, speed, and can do attitude. AWESOME!!!

Nicholas Hoover

They worked on my car. They were very honest and fair to me. I recommend them.

lori waldron

Great company to work with. They responded to my request very quickly. Keegan and CJ were great to work with. Fast, professional and friendly service.

Jonathan Stover

These guys are seriously life savers! Had some problems with my ford they knew exactly what it was from my explanation over the phone diagnosis the problem instantly fixed my truck and I was off and running again. Would recommend these guys to anyone! Legitimately awesome work!

Brett Smith

This place is exceptional. I do a lot of my own work and I can say I have always trusted their opinion! Honest, good, hard working business!

Rich Funk

Kind of like your doctor it really helps to have a trustworthy mechanic. Had to take my 97 Wrangler in for some repairs (2 occasions) and they did an excellent job with an fair and honest price. I would HIGHLY recommend them and next time I need some help they will be the first place I call.

Hank Welter

I worked with Adam from ATS through AAA when my fuel pump went out. He got there in a timely matter, was very friendly, and got my car where it needed to go safely. Ill definitely be going to them in the future.

Keshia

Adam You are a rock star!! Thanks for all the great help and care that you took with my car. Will not have anyone else ever tow me again. They care about you and you car. Great Place thanks guys for getting me where I needed to be!!

Angela Carr

ATS Automotive has responded to a few of my AAA roadside assistance calls lately. This last one was a flat tire from road construction. These guys are quick and professional. I could have done it myself, but it would have taken me 2 hours to accomplish what they did in 10 minutes. I even called one night when my daughter's CV joint broke it was cold, snowing, and at 2 am. They were quick and got us towed by the time our ride showed up.

Jessica Sullivan

We ended up with a flat tire on Christmas Day, we called Triple A and they dispatched ATS Automotive to come and put on the spare. We still have 5 plus hours of travel to go today so we asked if they could fix the tire so we wouldn't have to drive home on a spare. Adam was able to to get the tire fixed on Christmas Day even though the shop was closed and his employees were off. We were then able to safely travel the rest of the day. It is good to know that there are good people in this world that will go above and beyond to help others! Thank you Adam and ATS Automotive! I highly recommend them for your automotive needs!

Robert DeVaux

I take all my vehicles to this location and trust them implicitly. They also look for the most cost effective solution and have gone above and beyond with the service they have provided. The quality of the workmanship is the best I have experience and I would highly recommend them

Anton Fossum

They went above and beyond to get my truck aligned properly. I would heartily recommend them as a shop you can trust. They ran through all the available options for me and thoroughly explained what they were doing.

Linda Rutherford

ATS's Max came to my rescue this week. Max was fast, courteous and informative. I will be using ATS again and suggest you give them a try.

Jim Born

I CANNOT praise this company enough. The owner and service writers are very honest. Integrity is huge in there line of work and to be honest there isn't much of that around southeast Iowa. True customer service they truly make you feel like they are there to HELP. They don't make you feel uncomfortable and pressured to purchase unneeded services like other locally owned Cedar Rapids shops. There master tech is kind of an odd fella but the knowledge in that building is simply unmatched. Me being a 'DIY' guy they are my first stop for diagnoses that stump me to to the point of having many sleepless nights and throwing parts on. Example I Had my GFs Camry in just last night with a GOD AWFUL belt squeal and a vibration that would rattle the teeth out of your mouth. After quick diagnosis there master tech determined that the belt tensioner I had installed was binding and not keeping proper tension. Now with the vibration. I had installed all 4 new motor mounts. And with the harmonic balancer being in good working order I had NO CLUE on how to get rid of the engine vibration. He verified the repairs I had made and came to the conclusion that the spark plugs were bad JUST ENOUGH to cause an light ignition misfire just enough to cause rough conditions but not enough to cause the check engine light to come on. I left feeling pretty confident because he thoroughly explained to me what was happening. So today I bought new plugs and installed them. To find out he was absolutely right. I would have been chasing these issues for months I wish I would have gone to them in the first place.

Chris Scott

The guy at the front, Steve or Frank or Billy or something, got me taken care of quickly and efficiently. Oil change went smoothly, everyone was pleasant to talk with. No joke, I've gotten my friend and family coming here because they do great work.

Paul Scheiner

We had an automobile that threw a shoe (and wheel) all the way into a farmer's field about 4 miles west of C Rap in February 2013. The weather was freaky and rapidly changing, but we contacted a tow service, and they towed that car to ATS Automotive! While there, both my wife and I were treated cordially, issues with the 'ole bus' were explained to us, and they would occasionally let us know how much longer they expected to be. When they were all done, we settled up promptly and pretty soon were on our way home. Also, I might add that this occurred at night. I don't remember what their hours were that evening, but it was well past sundown, and as I said before, the weather was turning worse in a hurry. In summing up our experience, I could not imagine having any finer service or finer young men help us out as did those gentlemen that evening. I'm sorry I don't remember their names, or I would post them on here, but they know who they are, I'm sure! I and my wife rate them absolutely first class!!! And we rate ATS Automotive a very fine, first class establishment! Thanks all of you there, for letting me speak out for you!!

Lauren Barnes

Although many places would take advantage of the fact that I'm a young girl that doesn't know much about cars, ATS was the amazing exception. I came to them after seeing they had the best reviews and can only add to that list. They not only got me in and out within an hour, they were very straight forward with fair pricing decided up front and literally took me into the shop to show me what they were seeing and walked me through, in detail, everything they found. Any questions I had were answered on the spot. They were incredibly nice, helpful, polite, and overall it was just a completely smooth and pleasant process. No hassle. No run-arounds. Just simple, informative, great service. Highly recommend.

Brett Mason

Our F-250 truck blew out a tire on I-380 on Feb 21, and we were stuck. We called and ATS came out, rescued us, moved us safely off the freeway, changed the tire, and we were on our way. Excellent service, very helpful driver/technician. Best in Cedar Rapids!

BILL SMITH

We were shopping and when we were done the car would not start. Our car is only 3 yrs. old and we had no problems with it. ATS came and got us started. The gentleman who came was just that, a gentleman. He explained about the battery and some other test results. A very kind person and I will tell everyone who needs a mechanic to call ATS. Thank you.

Tony Mead

Very knowledgeable and reasonably priced, there willing to take time with you and answer any questions you have. They are also not pushy when it comes to something that needs to be done with your vehicle. I recommend them highly.

Alex Safavi

Steven & Andrew fixed our mini van's A/C at half the price another repair shop was charging. They went out of their way to thoroughly examine the A/C and just replace the parts that were needed. The other shop wrote me a quote to change the entire A/C system including Core after my mini van's A/C broke down last June. ATS people are very trustworthy and care to save you money. I won't take my family's cars anywhere else for repair.

Jim Steele

After breaking down outside of Cedar Rapids the other evening. ATS showed up to tow me back to Iowa City. They were very prompt and professional in providing their services. I would highly recommend their services to anyone.

Amanda Marshall

My other half blew a tire on Hwy 30 today. One of the lugnuts was stripped down amd wouldn't come loose so he had to call AAA. He was told it would be at least an hour before the towing company could be there. In less than 30 minutes, Travis showed up from ATS & got the spare tire on!! That's great service. Thank you!!

Abby Lench

I have taken all my vehicles to be services at ATS and they have always done a great job. They look over my vehicle every time and give me a report on the status of it. I have never felt like they are taking advantage of me especially being a woman. I referred a friend of mine to have a used car inspection performed on a car she was thinking of buying and they were straight with her about how much work and cost would need to be done on it. They probably saved her from buying a lemon!! I will definitely be returning and sending everyone I know to ATS Automotive!

Addison Bak

I was on my way from Sioux City, Iowa to Reading, Pennsylvania for college when my car began making a strange noise. As soon as I got to ATS they were very kind and helpful to my situation. They were quick and easy to work with, and did not try to oversell or upcharge. This is a great facility, family owned and operated, customer oriented, and highly recommended by myself.

Jeffrey Megown

Keegan Wright towed my friend's car and did a great job. A+

Laura Young

My mechanic closed unexpectedly and I went to ATS on the advice of a friend. They did a used vehicle inspection that seemed very through. I got my oil changed and 4 new tires for $400. About a week later my cars muffler starts to fail. I look under my car and the pipe has come loose (my car sits very low to the ground so this happens to me a lot) but when I looked under the car I noticed the pipe is rusted through! I would have at least expected that to be on the used vehicle inspection. I will not be using ATS again in the future. UPDATE: brought my car to a new mechanic, my whole exhaust is rusted through. Exhaust was no where on my vehicle inspection. ATS did a terrible job. Never going back

Jeff Dixon

Every time we bring in our car their service is exceptional and they remember us by name. I've never had similar automotive service like is found at ATS. I don't often write reviews online but felt I should take the time to write about ATS.

Brian McClain

Very friendly and helpful. Took a used car that I was considering purchasing there for an inspection, and they were able to give me an extremely detailed report of the car at a reasonable price. If I lived in the area, this would be my first choice for a mechanic.

Sparticas Arrington

This was the 3rd shop i sent my car too after being told things were wrog like battery computer etc. This shop told me the truth about what was wrong and they also told me that even if i paid thim that amout the couldnt ve sure my car would start rather than trying to have me just throw money at my car , the mechanic who worked on my car was honest , trustworthy and thoroughly knew what he was talking about , the only reason they dont have 5 stars is because for diagnostics are charged by the hour rather than a flat rate which is an industry standard , but it was cheaper to pay them 200.00 to know what was wrong rather than spend 2500 , i recommend anyone go to them you will get every penny worth !

Susan Anderson

Amazing service! Gave me complete peace of mind in a stressful situation.

Vicki Price

Best towing service ever. Clean truck. Gave us a ride to the car rental. Adam was fast and friendly. Took a bad experience and made it better.

Cb solon

Adam was called to tow me out was vary friendly went above and beyond when he didn't have to was vary friendly and Awsome to talk to 5 stars and defenetly will call for future.

Martha Dolezal

Everyone of the guys who have worked on my vehicles at ATS have been honest in reporting to me their diagnosis of the problem presented. They have been timely in getting my work completed.I have referred other people to ATS with confidence they will be treated with the same professionalism that I have received.Kenneth F. Dolezal

Ronda Anderson

It was Thanksgiving Eve, a house full of family and I was preparing to host a tribe the next day. My truck was on loan to my out of town brother, now in town for a couple days. He noted a problem as the battery was not being charged. A call to AAA and the diagnoses was the 10 year old truck needed a new alternator. I called my 'usual' repair shop- they could get me into the shop in 11 days! AAA said ATS could help me possibly yet before closing! So the truck was towed to ATS and before the night was over I had the new alternator and battery and was good to go. ATS was just great!

Jacob Hobbs

Loved working with Andrew and he has went above and beyond assisting me at different times. Always has fair rates. Because of this obviously business has picked up and has additional staff so I dont always get the pleasure of working with Andrew, but his staff seems to be friendly enough. I look forward to them resolving the brake issues that I have had in which FIRESTONE attempted to correct but was unable to.

Chris Scott

It's hard for me to trust a mechanic, because I've been burned before by other mechanics in town. But the guys at ATS Automotive are always honest and upfront about what needs to be done, without sugarcoating the truth. I respect any company that won't bullshit me and then give me crappy service. As long as they are there, they will get my business.

Rate and Review Your Experience

Nearby

ATS Automotive

5042 4th St SW, Cedar Rapids IA, 52404

ATS Automotive Reviews

Rate and Review Your Experience

Nearby

KeyMe

Emerson Locksmithing & Specialty

Edgewood Do It Best Hardware

Vernon Village True Value

John's Lock & Key

KeyMe

Share this facility

Send to your phone