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Iowa
Mason City
Central Lock Security
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50
Reviews
Central Lock Security
1400 S Taft Ave, Mason City IA, 50401
centrallocksecurity.com
Call now: +1 641-424-3647
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Central Lock Security Reviews
Kamilla Ostwald
Not the most personable on the phone but the guy who came to programme my key was pleasant. Grateful to have them in town.
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Michael Young
Its a fabulous business run by people that provide awesome service. Isaiah is very funny and provides good customer service by going the extra mile. He not only showed up quick to unlock my door, but also told me to go with a better lock. Thanks!
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Tina Mock
Best Locksmiths around! Cody has saved my night more a few times. Locking your keys in your car is the worst, but having a trusted locksmith to call is the best! Their security system services are impressive and thorough. Knowledgeable, confident, and friendly staff.
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Linda Lam
Best place to go through. They come to the rescue fast whether it's just for something simple like changing a code for a lock pad, or if we've gotten locked out of the car. Love this family own business
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Stevie Adams
Awesome business! The staff are really friendly and very helpful. The owners are fantastic and generous people. I always get a smile and friendly banter from Isaiah when I visit for my key making needs.Thanks Central Lock for your service in this and surrounding communities.
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Marne Markwardt
Central locks installed new locks in my home. They did a great job. Cody did an exceptional job! He was very professional. I would hire Central Locks again without hesitation.
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Kevin Bergman
Jason is an outstanding employee. He is highly knowledgeable. He is always there when he says he is going to be there. He has the ability to walk me through an issue without needing him to come out to the job site.
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cassandra solano
I have had to call many times and on every occasion Cody has been amazing. Always quick and pleasant. I have also contacted him at this establishment for my personal defense needs and am always happy with his suggestions.
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Eric Newland
They did a great job! Highly recommend.
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Makayla Nelson
Central Lock is the best place in town to get any work done for your locking needs. Brent is friendly and precise with his work. 13/10 recommend this service to anyone needing a locksmith.
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mike quinn
We had keyless entries and security cameras installed at our business by Central Lock. Cody was extremely professional and accommodating. The work was top notch and the final product exceeded all expectations. We now have a reliable and punctual business for all of our security needs.
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Natasha Hadacek
Central Lock has always been my spot to go when I am in need of a locksmith!! Cody is so knowledgeable, professional, and friendly to work with. Thank you for providing such great services for Mason City and surrounding cities!
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Brandon Nelson
Cody Abundis was awesome! Helped my friend Erin get into her apartment after she got locked out. Was very prompt and made sure she felt safe before leaving.
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Abby Crosby
Fast and friendly service! Cody came to the rescue when my friend locked herself out of her apartment. He arrived quickly and unlocked the door in no time.
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Jacob White
Had an automotive key cut. Took less than 5 minutes and cost less than 5 dollars! Perfect!
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Robert Rolling
Great Company to work with! As a business owner its nice to know there are people out there that do quality work! Cody has always been the best!!!!!
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Tim TimothyM
Always helpful and knowledgeable. Cody has always been direct and precise with what I need. Super helpful.
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McKenzie Hanna-Marken
I locked myself out of my house and Cody Abundis was there in a timely manner and was incredibly kind & professional. Would call them again if I ever have any lock out or need any security equipment.
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Jason Crom
It was 19 degrees out and my keys were locked in my car...these guys did a great job getting me in my car
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Chris Ward
Fantastic service. If you lock your keys in the car, Cody is a master at getting them out. Everytime!
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Tonya Bergman
Cody Abundis has a beautiful personality, patient, and great work attitude! Always highly responsive.
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Brandon N
Great service! Cody Abundis came and fixed my door cuz it wasn't closing right. Friendly, quick, and professional.
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Sonja Muhm
Always have the unique keys that are hard to replace.
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Sing Luong
Super professional.Knowledgeable staff.I get all my keys and locks here.
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Josh Hawley
Cody helped me get into my car on a short notice and did a fantastic job!
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Sally S
Very help full with car locks and keys
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David and Chris Miller
Very professional and efficient service.
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Dean Yezek
Great place for door locks and keys the staff there are experts in there business
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Tipgra06
Exceptional service and reasonable!
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Rachel Adams
Great service from Isaiah!
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dan asada
Cody got me out of a jamb in multiple occasions!
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bjack 7667
Reliable friendly service.
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Matthew Ryan
Best place in town for quality key making and security!
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Mike Roe
Great people and great service!!!!
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Liam McCann
This is a long review. I apologise.. I hate long reviews too, I hate bad service and arrogance , so it's necessary in this case to prove my point to the owner that , it's a big world, he's not very smart, and very insignificant.. Here is my story..I'm from out of town and had a very common, simple lock that needed a key made for it . It was for a relatives' home I was visiting..It's a 5 min job... ' CC lock, 3 keys total.' ( Locksmith jargon) They wrote the order, got my name.. ph,#..I mentioned it needed to be picked open, I didn't have a key. Got a demeaning look like,' how dare a common person mention the word Pick to a locksmith!' .Then I got the ,'Can you come back we are real busy' line..(.not another car in the lot, or customer in the store, but whatever..). said they would have it done in an hour..... Left and returned after an hour... Sat and waited.. and waited... So, this shouldn't be a big deal.. but I spent 25 years in the locksmith world.. In a large city... This mom and pop shop is a very typical.. very novice non evolving store... 3 inexperienced kids running around , 1 kid working and a arrogant owner with attitude... So , to confirm my past tenure as a person that taught customer service along with sales and technical services, with an extensive hardware and locksmithing background, here is a little residential hardware lingo.. The owner and employees of Central Lock should understand, but probably don't.. The lock I had can't be easily replaced . Otherwise I'd have to cross drill and edge drill, over the existing 1 5/8' x 7/8' bores on a 50 year old wood door to install a new lockset requiring a 2 1/8' x 1 ' re drilling of the door .. I brought in a Weiser A500 T ( that gives you the series of lock, function, style, and backset) in US3 or ANSI 605 finish , whatever you prefer, vintage 1968 residential keyed lockset. Falcon 'E' key section.. could of been a Falcon lock, but it didn't matter , sister companies at the time, . .The lock had never been lubed, had a broken return spring , and I took it in with the 2 connecting post screws , so they wouldn't be lost , ( try to find a special screw from 1968.). Got it back with a broken return spring, just as dirty as I brought it in, no connecting screws and 2 Large Bow keys... Excellent Customer Service! And It was the owner! He made the 3rd key with a different key bow..really? The owner can't match 3 keys ? Begrudgeingly got my connecting screws back after I asked for them... He never mentioned the broken spring..even tho they probably didn't have the part, new or used. Never said' sorry it took so long'.. never took the time to clean the lock while it was being serviced.. It's a dying trade anyway.. there used to be blacksmiths once upon a time.... 8 hour training seminar diplomas mounted all over the store don't mean anything to anyone other than another locksmith..it doesn't matter how talented you think you are... Having a business with no vision, that holds on to the past with bad customer service, arrogance , and incompetent employees..it won't be long . The demise is inevitable... won't be back unless it's a last resort..
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Howard Pohlman
Great locksmiths organized facility, anytime I take a lock or key to be made they are very prompt about getting it done very educated in what the lock may need, and they usually have all the parts in stock to fix it.
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Brian Huntley
Quick, accurate, always take care of my lock issues, best place in town.
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Gustavo Gracia
Helpfully and fast service
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Gloria Blicher
Because they did really fast to make key for car
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stanlh
Good people who know their stuff. Good value.
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Paul Henkle
Very helpful people
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Tina Meyer
Very disappointed in the help received today. They were rude, not very helpful. Bought multiple door knobs and they took door knob wrench out of two of the boxes.
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George Abresch
Best place to get keys made
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Abbott Realty - Hampton
Iowa
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TR Sammis
Best in town
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Steve & Tracie VandenBerg
They know what they are doing
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Keith Ingersoll
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cody abundis
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Tricia O'Donnell
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Patti Jo Burke-Maben
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