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Frederick
The Keyless Shop at Sears
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39
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The Keyless Shop at Sears
5500 Buckeystown Pike, Frederick MD, 21703
keylessshop.com
Call now: +1 240-772-2366
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The Keyless Shop at Sears Reviews
Tony McClaine
Very fast and helpful! I went there to change my smartkey battery and they changed it in seconds. Also the prices are way cheaper than any car dealership. Definitely recommended!
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Keyless Shop Fred Business
Excelent service and low price.
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John Snyder
Kevin was great! Got a key fob replaced and programmed for half of what the dealer wanted. Definitely recommend them.
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Ramon Espin
Great service. Great price.
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Andie Devynck
Don't use this guy. out of the 32 google reviews, i found 10 were 1-star. now it's 11 out of 33. not good to have a third of your reviews as 1-star complaints. i had to call him 3 times this morning to find out when he was coming out, and he ignored my first 2 calls. after i threatened a bad review here and on yelp in the 3rd message i left, he called me back, but by then i got a good recommendation from someone else.
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Jetta Red
Bait & Switch......or Sketchy. I can't decide which title to use. Both apply.I needed a spare key for a 2012 Honda Accord, so I called up The Keyless Shop (co-located with Sears in Frederick) and asked how much for a replacement key. I was quoted $65, which was a good deal. And I confirmed that included cutting a new key and programming the remote. So, I sent my daughter to get a key made and the guy told her $125. She called me while there and I told her to ask about the $65 that I was quoted. While on the phone with the line open, he raised the price to $150. When she said, 'You just told me $125', he got an attitude and told her it was $150.(BTW, even the price on the company's web page states $75 for Hondas:'Most Japanese vehicles (Toyota remotes, Lexus keys, Nissan remotes, and Honda remotes) most remotes are $75 programmed to your car.')This is such appalling business behavior, I'm stunned. And the fact it is sharing space with Sears adds another nail to Sear's coffin.STAY AWAY!!!
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George Wirick
The technician wasn't willing to program a fob I bought on Amazon and pushed my wife to buy one from his store. Nissan and Infiniti have used the same fob for years and the tech told my wife he needed a part number (I purchased genuine Nissan parts). He sells fobs and refused to put in the model number he uses for Nissan/Infiniti that he sells, telling my wife that if it didn't work she would be charged an additional fee and be forced to buy one of his anyway. Since I can't reply to Sears response: my point is that Nissan has used the same remote for years and the technician had this information but would not enter it yet continued to ask my wife what the part number was of the remote she brought with her. This coupled with his repeated warnings was direct sales pressure period. My wife did not have the part number and called me, I asked that she request the technician to input the information that he would use for a Nissan remote he sells that would correspond to the year of my wife's car - he WOULD NOT DO IT AND continued his fear mongering in an effort to sell a remote.
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David Freedman
Did not call back
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karen l. Smith
Very good. Price is greatt
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ames b
The evening guy is Awesome! Very fast and nice. Thank you.
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Teresa Fitzwater
Can not get the key that we aid for months ago, they keep claiming that whoever cuts key made mistake. Will not agree to refund. This has been an issue since Jan, it's now May.
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Leslie Hopkins
Kevin (shop person) very friendly, and informative. Very reasonable. Would absolutely come back should the opportunity arise. Trip worth every penny.
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Linda McCluskey
Good place
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Michael Richter
Friendly service & for pricesOnly downside is that as a small business, there are times when it says that they are open but they are out helping a customer remotely.
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Retta Parsons
These folks have helped me with many cars with multiple key issues. The pricing was always reasonable and we have yet to have a single failure through the years so I can't speak about warranty. Nice one stop shop for keys.
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Felix
On Saturday 8 Sep, I contacted this shop because I lost my car keys while running. The person behind the phone, Kevin, initially was very responsive, but after a short while his responsiveness diminished. I was stranded in a small town west of MD, but that didnt matter because Kevin never showed up, nor he had the courage to call. He lacks of commitment to excellence and word as a man.
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Robert Conrad
Good prices much better than dealerships.
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Jonathan Zirkle
The second time in two years visiting Keyless Shop. Prices are reasonable and the staff have always quickly taken care of our programming needs.
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Danielle Roos
I got my key about 6 months ago. It randomly started to act funny so we thought it was the battery. When we opened up the key to replace the battery we found little pieces of folded up paper holding things together inside. When we took it back to the shop, the man working told us that if a part falls off they will typically just shove paper in there to hold it together. When I stated that they sold me a faulty key he even said that technically yes they did sell me a key that wasn't completely good. And then he said he would not do anything for me since I did not have the actually receipt with me. DO NOT BUY KEYS FROM HERE THEY SELL YOU FAULTY KEYS AND DONT FIX THE PROBLEM WHEN A PROBLEM OCCURS THAT THEY MADE HAPPEN!
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Andre Campbell
Great experience. Kevin treated me with respect and got the job done in no time. Everything worked well the first time with no issues. I would definitely recommend this shop.
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Gm Key Remotes
Been doing business with The Keyless Shop guys and only have good things to say. Kevin is a pro when it comes to car keys and car remotes. He will save you hundreds off dealer prices. This is the best automotive locksmith store in Frederick Maryland hands down.
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Leland Harris
Service was fast and reasonably priced!
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Dan Gugger
Great experience, had everything I needed and cut my key for a very reasonable price. Would definitely recommend.
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Jordan Kraft
They were great- came to our house to program our key.... took a little longer to get there but made up for it with service!! Awesome!
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Kenyatta Jackson
I had a terrible experience with this establishment. I called and Kevin told me he'd be in the office by 10 the following day. I arrived at 10:30am and the doors were still locked. I waited for an hour. The shop didn't open until around 1:00pm. Eventually, he (Kevin) begin programming the two FOBs I brought with me. After 3 hours of waiting he was unable to program the FOBs and disabled my car in the process. Apparently, his failed attempt to properly programmed the FOB caused my car's computer to enter a 'safe' mode thereby, locking my ignition. So, my windows and sunroof were down and the ignition was locked. My car had to be towed to the dealership. NINE.....YES NINE days later(the dealership had to replace the ignition, the remote sensor unit and program the FOBs) I went to pickup my car from The Keyless Shop and they still charged me. The customer service was horrific!!! I had to call daily to get a status. I wouldn't allow to program my garage door opener for free. I would be remiss if I fail to mention they offered me a rental and covered the cost of the repairs done by the dealership. The inconvenience and poor customer service was a nightmare.
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Phia bejar
I got my car keys locked inside my car and they helped me also got a spare key and remote too they have a good service From now on i will be bringing my cars.
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Quint Mccrea
They were quick and fast! Did a great job for a good price
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AJ
They made a post on facebook stating they were cheaper then the dealerships and quoted prices. I was initially interested as I need 2 keys made but wrote a reply to their lie about being cheaper as follows and was banned from their fb for calling them out. Welp ya lost my buisness and everyone i know thanks! :) My comment 'That's not cheaper. Mines a 2015 Chevy laser cut key and at Fitzgerald (Gaithersburg) it was $50.00 they had it in stock and was done on the spot. All the other dealerships wanted $125.00-$150.00 to send it off and do it. Also watch for any place telling you they need to program it to the car. A simple youtube search will show you how and save you the extra $100.00+ in labor. All i had to do was put my old key in and turn it to acc then take it out and turn the new one to acc and then try the locks and it was programed. Also look online alot of times you can just purchase a new shell and put the internals in it.'
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Ran Shapira
Those guys are AWSOME!! Will be using them for all of my future locksmith needs!!
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ade wale
Great service low price ! Saved A ton of money
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Carol Chaney
Based on the reviews, I called this store before it opened at 10 am on a Saturday. I decided to start driving to their store since I didn't get an answer. While driving, it turned 10 am so I called the store. I waited for over 10 minutes for my call to be answered but no big deal, I was driving and close to their store. A young lady answered and gave me a quote for my replacement keys. I tell her I am pulling in now to their store so I'll be right in. Imagine my surprise to arrive to the lights being out, front door locked and no one in sight. I ask the employees of Sears and they let me know that the store is NOT affiliated with Sears, they simply rent space. I ask if they have seen anyone today, they say NO. I try the number listed on the door...no answer. I try the number on the paper taped to the window 'Help Wanted' and no answer. The Sears employees bring me a card from the Keyless Shop with an entirely different number listed and I call. It is now 10:26 am and the guy identified himself as Kevin. He tells me he'll be about another 20 minutes or so before he is going to arrive?! So are you open for business or NOT?! NO, sorry. Seems very sketchy to me that you have storefront location with clearly posted hours and there is this much run around....
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Marcus Salary
Kevin saved me whole lot of money compared to the dealership and gave me pefecrt customer service
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Andrew Locke
Showed up twice, once at 9:30am. Sign on door said business hours 11-6. So I drove back out around noon. No one there.
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Ryan
Excellent deal for what would be truly overpriced at the dealership.
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Russ Fowble
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Grace Demetrius
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Rakhu Rakhu
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Trevor ellenburg
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Antonio Quintanilla
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