Name: Hugo's Locksmithing & Keys INC.
Address: 207 S Euclid Ave, Bay City, MI, 48706
Telephone: +1 989-684-2001
Rating: 4.5600

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50 Reviews

Hugo's Locksmithing & Keys INC.

207 S Euclid Ave, Bay City MI, 48706

hugoslock.com

Call now: +1 989-684-2001

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Hugo's Locksmithing & Keys INC. Reviews

Todd Herzog

Lost the only key for a car. Contacted Hugo's and talked to Dustin and he explained what they could do for us. Later talked to Jim and he was able to make a key to see if that may work. The key worked, but the anti-theft device on the car would not allow to start the car. To save a few bucks I hauled the car to the shop and that is where Derrick was able to reprogram the key and make a second spare key. Awesome service and I appreciate the face mask that everyone was wearing. Truly professional service explained everything and what the costs would be each step of the way. Highly Recommend.

Ally Monville

I thought I was going to have to get an entire new ignition with new keys but instead I came here to Hugos and got 2 keys for 58 bucks, and I got them within 10 minutes! My kid lost my keys and after the string of bad luck I had I'm just happy I don't have to wait until next Wednesday to be able to drive it. (That's how long the person told me it would take if they were redoing that part in my car). Thank you guys so much I couldn't be happier!

Sue Davis

Very friendly. Good work.

Mitchel Jones

Lots of keys and locks to put them in. Never had a problem they couldn't fix.

Marc Aguirre

Never have a problem use them for work needs frequently.

Shawn OHare

Got keys made here. They worked. Would definitely recommend

Skul Bone

Always helpfull and quality work.

Elbert Bennett

Best locksmith in area.

Jay Davis

Used them once and they were great!

Amy I

They provided excellent and fast service. I would only use this company!

Chris Morris

Always have what I need, and if they dont they will get it for me. Fair prices and friendly staff.

Andrea Hollosy

Great experience as usual. The only place we go when we need anything lock and key related. Thank you!

Lonny Cruff

If you need to lock it or open it, this is the place!

kenneth weber

If you need it done right the first time! Hugo's is the place for you

carole sundquist

First time there. Large capacity, friendly waitress and our salads were delicious. I will be back.

Maddie N

The man who worked there on Saturday told me I couldn't program my key myself. He told me I'd have to get it towed there and pay to have it programmed by them. I told him I had instructions on how to program it and I was going to do it myself. He insisted I could not and said he was 99% confident I was wrong. Well, I was right and he was wrong. I programmed the key by myself and it's working perfectly.

Robert Hill

Cut a new key. In & out fast.

Luke Prieur

Great service and prices

Cheri Saeger

Always is friendly and cuts my keys for us.

Heather Shephard

I called and they were at my house in 30 minutes with all the correct hardware for an old odd door. I couldn't close my door before hand so their speed was greatly appreciated. They gave me plentiful options for hardware and explained everything completely. I will be using them again!

Todd Pawlak

Awesome! Great customer service!

MrDudeman9442

James was very knowledgeable in explaining to me all my different options for getting a key to my Dodge Caliber that I lost. He went over prices and different times and helped me pick a safe. Everyone in there is helpful and I use them regularly! Ditch the hardware stores for your keys!!

Paul Rosales

Excellent, very courteous service! Charged $100 for 2 keys with chips that Wilson Ford of Saginaw wanted $240 and rising!

Marie Geelen

Honest, dependable, professional and friendly

Paul S.

Great employees

Mark Pieniozek

People were very experienced and answered all of our questions. Definitely recommend for keys, locks and safes.

Cotton Mouth

Excellent service. I was in from Phoenix AZ and needed a FOB key made. Not only was the service friendly but totally professional. Highly recommended.

Ken Arnold

Every time Hugo's does work for me, they have been professional and they always do quality work! I worked with them to key my new doors and they made great recommendations. Because they do commercial work, too we were able to get a higher grade knob/bolt for my doors.

John young

Hugo's used to be a good, reputable business, but after my last experience I must say they have greatly disappointed me. After coming in for a duplicate key and finding it didn't work I had to return four times and finally take out the lock from my golf cart and bring it in to make sure it finally worked. There was not as much as an apology. If I had a business with that kind of result I would not only have apologized but given back the money. I probably spent twice as much in gas driving back and forth as the twelve dollar key cost me. They have lost my business.In response to their response, amazing that you only apologize of the inconvenience, not at any of my visits, but only when this goes public. Also, you NEVER told me to bring the lock in, I only did that after so many failed attempts and trips back and forth, that I alone decided to bring it.

John Laskowski

Great people work hard

Julie Andrews

They are professional and fairly priced

jeffery rogers

Complete lock smithing services and a good selection of locks, safes, and hardware.

Dan Hergenreder Jr

Exceptional experience. Very cheap prices.

mike kujacznski

Great service

Leticia Ybarra

Great

Roger Trerice

Great staff. I moved into a new place and needed new deadbolts. They came out in 24 hours and custom installed them.

Bob & Kim scott

We always go to Hugo's for any key or lock sulution.

Josh Chevalier

They helped me put with my car keys and the key fob , fixed, instead of paying crazy amt at the dealership, And I've used them multiple times for my house and business , great company , skilled workers

Tom Meerschaert

Great selection. They always have what I need and the keys you get always work!

eric kerkau

People who have no clue in dealing with the public shouldnt be working with the public.. The owner called an made sure everything was good. Sent his after hours guy to take care of me who did a grea job

CJ Mellon

An expert when you need one.

Dennis Berry

Quick honest service

Micheal Brothers

Never had an issue with these professional and knowledgeable security people.

Amanda Reinke

I have had a couple of jobs done by Hugo's and my jobs were done great. My door works, my key works, no issues.

Ben Rogers

Great customer service.

Kevin Maroki

Best locksmith in the tri cities. Ask for Jeremy!

Carolyn Badger

Awesome Service

Davonnda Thomas

Good service

Nancy Griffith

Don't like women!!! A man is superior over women's, that's how they made me feel!!!

Ben Rogers

Great service.

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207 S Euclid Ave, Bay City MI, 48706

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