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Michigan
Grand Rapids
Emergency Lock & Safe
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28
Reviews
Emergency Lock & Safe
130 Packard Ave SE, Grand Rapids MI, 49503
Call now: +1 616-458-0366
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Emergency Lock & Safe Reviews
Andrea Huntley
What a great experience. Outstanding professionalism and great personality of the guy who helped me. We chatted about fishing while he helped me open my door. Thank you again. Highly recommended.
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Taylor Martinez
Talk about fast service ! I think it took less than ten minutes for him to get out to us. Nice guy who opened our door. Thank you!
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Auston Wittenbach
Great experience will 100% use these guys if i ever lock my keys in my car again. They were here in minutes and very friendly.
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Marc Denton
Super fast, great price
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Bert Smith
I just stopped in with a broken lock - the cylinder had come apart. Steve was incredibly helpful and even gave me a little lesson in locksmithery :-) The total charge was so low I had him round it up to $30. What he did, and how quickly he did it, with a friendly smile - it was well worth it! They're not on the beaten path, but if you're looking for old-fashioned customer service with folks that take pride in their work - this is it!
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bill witvoet
The best in town they have what you need and if they don't they can get it. We use them for all of our commercial lock needs. highly recommend
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Beth Briggs
OMG... You want good service, honest people, the job done right? This is your place! My husband called one of those 800 locksmith numbers... DON'T EVER DO THAT! We got totally screwed! I called these people after hours totally defeated... They were the nicest people, most helpful and within minutes I had hope back! The next day I was set up and taken care of by these people! The guy I talked to kept in touch with me all day until he got to me, one of the nicest guys I've met in a long long time, didn't treat me like most guys treat women these days, I was totally at ease with this guy, he was in and out in no time at all and had me totally fixed up! I can't say enough good for this company! There is no other locksmith company in the Grand Rapids area, this is it! Fair and honest! I will use them for all my needs and recommend them to everyone I do and don't know! You won't find a better company then this, just wish they were our first call! And the 800 company... A week later and they still won't answer our calls or try to make things right.
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James Ashby
Rude
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Bradley Ambrose
After inadvertently locking ourselves out of our (Allendale) home on a frosty winter evening (after regular business hours), technicians from Emergency Lock and Safe arrived about half an hour after we called them for assistance. They were extremely friendly, efficient, and professional. We are so very thankful for their help!
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Darren Vandyke
I called these guys at 3 in the morning expecting no one to answer and a man came an hour and a half from his home at 3 in the morning to unlock my car. Speedy, Kind, and friendly service. Would recommend to anyone
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Audrey Greenfield
We have an old camper that did not come with a key for the door lock. We called another locksmith in Grand Rapids and he told us our lock was 'impossible' to re-key. We then called Emergency Lock & Safe and it sounded like there was hope for our lock. We stopped by with the camper and they took the lock out of the door, re-keyed it, and had it back in the door within an hour. While we were there, we witnessed multiple customers have their problems solved within minutes. These guys are awesome. Definitely recommend for any lock issues! They go the extra mile!
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Fernanda Quintanilha
Friendly and super quick service in making the key copies I needed!
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Corey Moulds
Excellent customer service... very polite under new ownership... there is no more rude employees they also have a new location at 130 packard Avenue se Grand Rapids mi 49503 I will definitely will be going back.. also if u get a chance use them for your locksmith needs or just go check out there new location there great.
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Steve Van Dyke
Excellent customer service really helped me out i was in a bind they where friendly helpful and knowledgeable and it didn't break the bank i would recommend this place to my family and friends for all there lock needs
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Rose Schlappi
These guys saved the day when I lost my keys while visiting my grandparents in the hospital! I was beside myself with frustration about it, but Corey provided very fast, professional, kind, affordable service. If I could give them ten stars I would!!
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Johne Mmoca
I found them thru Angie's List and called them because of positive reviews. I did not appreciate the condescending attitude. Not everybody is familiar with the exact terminologies around locks. If you want customer service or at the very least treated with respect, I strongly recommend you find someone else. Why would I hire somebody who talks to me with a condescending tone and unprofessional attitude?
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Johnathon Moulds
Love it! They Relocated to 130 Packard ave Grand Rapids, MI. Would recommend to anyone. They know what they are doing compare to popalock.
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Elisabeth Smith
Steve was very friendly, and was here in less than an hour to relock our house.
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Brenda Ruder
Very efficient.
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Kyle Mcdonald
Best lock shop in town
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Logan IsOnDiscorb
Incredibly rude.
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Jeff Traynor
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Eric Schroeder
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Anna Mennenga
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Byron De leon
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Marshall Penland
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Nickolas Kasten
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