Name: Gales True Value
Address: 2825 Stadium Dr, Kalamazoo, MI, 49008
Telephone: +1 269-342-8111
Rating: 4.7400

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50 Reviews

Gales True Value

2825 Stadium Dr, Kalamazoo MI, 49008

truevalue.com

Call now: +1 269-342-8111

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Gales True Value Reviews

Dz Gendri

More like an old fashioned hardware store in a small town. The carry items that to young find in big box stores and not bulk/bubble wrapped. Bug what you need. Customer service is excellent!!!

Garrett Robinson

Shop here if you dont want to be sent to a huge isle to figure things out yourself like in the big box stores (Lowes, Home Depot, etc). I dont shop here just to support a local business. I do because their customer service is extraordinary and their selection seems to be quality over quantity. Tried and tested product the workers stand behind and can give you advice on from experience. Great store from needing help replacing that single/unique 5 cent screw you lost, to taking on a big DIY project.

Always fantastic service! No standing around looking for help like the Big Box stores. Lots of options of wheel barrows, chairs etc..

Jane Kiel

Quick, friendly service. They have a huge inventory and everyone is wearing masks. I REALLY appreciate that.

dawn m lamb # DML Studio

Found all the trim for my windows their and the price wasn't bad..

Karl Wisniewski

Quality service. But not pushy

Larry Scott

First time I've walked in there and not been at least once if I needed help. Plenty of employees just a bad day for me, I guess. Went out to my truck and called and they were very helpful.

Ross Termaat

This is the best little hardware store around. Sadly almost every other small hardware store has folded due to the megahardware establishments. This place has held on however and is just fantastic. Great service, very knowledgeable staff, and very decent pricing. Don't let the size fool you they have a huge inventory and a wide variety of items to choose from. Skip the longer drive to the big box store. Dont worry about getting lost in the maze that the hardware store has become. Check out Gales instead, tell the staff what your looking for, and be on your way in minutes. Much better then getting lost in the hardware labyrinth.

Rebecca Olson

Whether you need just a few screws or a snowblower, Gales has you covered! Excellent customer service! I even named a color corrected paint after one of their paint department experts! I love them!

Chad Doubblestein

I like that I can go in there with a single bolt and they will match it for you. I can also only buy that one bolt for pennies. Their staff and their customer service is excellent!!

Melissa Goodwin

Nice people and very good helpers

Susan Brannum

Friendly, helpful staff.

Tracie Stapert

Customer service is fantastic. They take time to explain how to correctly complete a project - not just trying to sell you a product.

V Fuller

I love this store! I've been to several big box stores and small hardware stores looking for a certain length and size screw and no one had it. I walked into Gales and they were waiting to help me and went right to the exact one I needed!

Jason Byler

If you need it, they've got it! (or will help you find it). Good selection, and GREAT customer service!

Joshua Norris

The staff is very friendly and helpful. Great products with good prices. Wide variety, if you need it they probably have it.

Jim Lippincott

Always like going to Gale's true value hardware. Staff is always helpful and friendly. Great place to shop.

T Kalamazoo

Customer service superior to any other location.

Jeff Kirschensteiner

Gales has so many things tucked away. It's hard to beat their selection. Their helpers are extremely knowledgeable too. Go here first when you need to fix something.

Gabrielle Nee

Very friendly service. Always go out of their way to assist customers. Old fashioned customer service!

Ted McFarlen

I absolutely love Gales True Value. The people there are so nice and they know exactly what I need and the prices are comparable to other stores. I will always go back to gales

jeff weller

Knowledgeable and freindly staff. You walk in and withing 30 sec you are headed in the right direction. A big box store told me 2 weeks and 90.00 for a crane tub stem. Gale's said try this .30 gromet and some jb weld. 2 years later it is still holding.

E-J Ohler

Good all-around hardware store where you can find anything you need with reasonable prices. Good knowledgeable help. Much better than the big box stores.

Aramis Dreamt

If it was possible to give them more than 5 stars I would. Excellent service and friendly people.

Michael DeForrest

Great experience, very helpful, told them how much I appreciate a neighborhood hardware store!

Matthew Morris McCormick

Not only a great independent business, but with old school service! In fact, personal service, and the high intelligence of the employees seem to be the the markers for employment here. Wonderful, wonderful, honest business!

Laura Woodruff

When I can't figure out how to do a maintenance or home improvement job around the house Gale's True Value is my GO TO! THE STAFF IS SUPER FRIENDLY & INCREDIBLY HELPFUL.

Bera Hardk

I love Gale's Hardware. Everybody is super friendly and knowledgeable. They make sure I get all the help I need, and that is a lot.

Reid Savard

Great place - so many interesting things! Helpful and truly nice people working there! Prices are fair and low. Good quality merchandise!! Highly recommend!!

D Costello

I can usually find things that nobody else keeps in stock. Friendly, helpful floor staff. Cashier, not so friendly.

Jeff Withers

Very helpful and friendly. Always enjoy the visit and they always have what I need.

Mary Alfieri

This store has everything you could possibly want courteous and polite employees

Tyler Shearer

Disagree with Emily! Awesome repair shop! They can fix anything: mowers, blowers, electrical...every machine I have taken there has been fixed within just a few days! New repair guy, quick turn around, and way cheaper than the guys down the road. Try these guys first!

Daniel Altenritter

This is my favorite hardware store in the area. Many helpful staff that are knowledgeable with most projects as well as having a great awareness of what they stock. I used to go to the big home improvement stores for small items like fasteners, tools, etc. I would usually wander looking for what I needed or someone to help me find it. Whereas Gales always has someone to help and can immediately take you to the products you want if they have them. They are a small store, but I have been impressed with their selection.

Monica T

Kalamazoo's best kept secret. Knowledgeable people who are passionate about helping each customer find just the right solution...form, function, skill level, price point.

Paula Post

Always friendly and helpful. I go in for one thing and wond up just perusing for a while and picking up a few more items. Have just about everything there.

Scotty Birch

Home owned hardware. Friendly and knowledgable staff. Large selection of items.

Jan Gibes

This place has what you need,and people who are willing to help you get the right stuff the first time. No extra trips back to get the stuff you forgot for your project.

Michelle

Had keys made they have a large selection some really fun ones I got my dog walker one in the shape of a dog it's cute.

Emily Westervelt

My lawnmower wasn't working, so I took it to Gale's for service. We were told 10-14 days for repair. It took more than 3 weeks, and when I called to get an update, they hung up on me. I called back, and was told they would 'call me.' We used the mower once. Now it won't start again, and the helpful staff said they would be happy to charge us $30-50 to look at it again. Clearly the problem was not actually fixed the first time, but god forbid they try and make it right. I found out after taking the mower in that my mother had a similar issue. She took something in for a battery replacement and took it home to have it not work at all. So, if you need something repaired, take it somewhere else. I'll never be stepping foot in there again.

Cheryl Harms

Customer Service is unmatched by any chain store, plus they have a full selection for any house hold or hardware need.

Bruce Evans

I am very satisfied

Mark Nieuwenhuis

Great people that works there

Jon Roddy

Found what I needed at Gales after no success at the big box stores. Great customer service!

Brent Daniel

Way better than the big box stores!

Bridget Lorenz lemberg

Can always find everything I need. The folks that work there are always helpful

Cheryl Secor

Great service. Everyone was genuine.

Vernon Newhouse

Gales always has what I need. If you cant find it anywhere else, Gales has it.

1980FAB Build it

Friendly knowledgeable staff!! They have a lot of things that would be hard to find at a big box store.

Gordon Stewart

Friendly, knowledgeable staff. Extensive inventory. Probably best Weber choices in Kalamazoo.

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Gales True Value

2825 Stadium Dr, Kalamazoo MI, 49008

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