Name: City Locksmith llc
Address: 2013 15 Mile Rd, Sterling Heights, MI, 48310
Telephone: +1 888-414-2489
Rating: 4.3000

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50 Reviews

City Locksmith llc

2013 15 Mile Rd, Sterling Heights MI, 48310

citylocksmith.com

Call now: +1 888-414-2489

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City Locksmith llc Reviews

Ruth King

Simon came out to repair my key fob for my vehicle. He was very experienced, pleasant, and dressed superb. I was a little hesitant at first but he reassured me that he was the best at what he does. He came out same day and my fob was working instantly. Will definitely recommend to others.

Kayleigh Kinzey

Tonight I did what I never thought would happen to me. I locked my keys in my car. I called around and everyone said an hour+ I called they said 15 minutes. I called one place back to tell them never mind and I accidentally called city locksmith. I called him after waiting around and he felt so bad because I had cancelled the service. He had gone all the way home and still made it out to me in less than a half hour and seriously were the nicest guys Ive ever dealt with. I got their number, I got their cards and I will refer them to every single person I know. Thank you thank you thank you. You have no idea how much I appreciate your amazing customer service. If I could give more stars I would

Erica Glenn

The exact type of service men you want to show up when you need your keys from being locked in your car or home.Personally, my memory/concentration are impacted by my health so I deal with lockouts just enough to be self conscious about it so to get in my home so quick for such an incredible price definitely made my whole day.Incredibly fast! So professional & more kind than the job even requires.. I value this company very much.

Benjamin Spencer

Highly recommended. I called with an emergency situation, the dispatcher gave me a timeline of about one hour for an ETA and the tech was there with in 30 minutes. He solved my problem and provided a cost effective solution to a second problem. Great price, quick response, friendly service. Thanks to Simon in particular. Nice job guys.

Pajtim Shuti

Made a key in minutes fast friendly price was fair will recommend

Natrice Williams

I locked my keys in my car and guys showed up and got me in my car in less than a minute. Also the price was very reasonable Ill definitely only use them. Very nice also

Nick Gallina

Quick, easy, professional. I would recommend these guys to everyone.

Lindsey Erin

This is one of the worst contractor experiences I have ever had. I requested a quote for a lock to be installed on an existing door. Of course they said they could do the job - right away - and it wouldn't be a big deal. After weeks and weeks of multiple attempts, and reorders, bad communication and scheduling - it was barely finished. There are still holes that are not fixed (which were promised to be repaired). This company wants your money and will not have the integrity to do the job right.

Markisha Sundi

Anthony, the technician that works for city locksmith was a tremendous help with getting our car on the road. He was courteous and efficient in his work. I was very pleased with the amount of information he knew about the key and its inquiries. I would recommend this business to my family.

Essence Williams

Anthony is quick n does the job right last locksmith didnt do job right my key fob button wouldnt work nI had to put my key in the glove box for it to start up 2012 Kia Optima now my keys works the right way o can just keep it in my pocket n start it up yeahhhhhh

Cassandra Lane

I would have absolutely LOVED to have given this company a 5-Star review since I am very pleased with the work that was performed, the efficiency of the work, the reasonable prices, as well as the expeditiousness of the locksmith's arrival to my home. Due to the fact that two of my screwdrivers and another tool was stolen and not returned, I am unable to render a positive rating. It is only due to my extreme satisfaction with the actual work performed that I feel that a 2-Star review is more than fair.Because I try very hard to not automatically think the worst of people, I initially decided to give the benefit of the doubt as to whether or not the incident was deliberate by bringing it to the attention of the locksmith who performed the service. Upon bringing the incident to his attention, his response was 'Well do you need them back tonight?', I stated to him that I would be totally fine with him returning the tools first thing the next morning, as he stated to me that he would be more than happy to do. Well, that was last Saturday and I haven't heard back or seen anyone since. With that said, I am not left with much of a choice other than to believe that the incident was deliberate. Because of the aforementioned belief, I will not recommend this company despite my extreme satisfaction with the quality of work performed.

Carones Custom Coatings

BEWARE! They charged me $150.00!!! For a 2 minute job!! I locked myself out of my vehicle at midnight at a gas station pumping gas i spent $10 in gas- it ended up costing me almost $200 to run to the gas station at the corner of my house. they lied to me on the phone when i called them they said it was only a $29 service fee and then another slight charge depending on the make of the vehicle and the labor involved it took them 2 minutes they would not negotiate the price and charged me $150 and said they would not let me in my vehicle unless i paid them upfront beware of this company is a complete scam i did not even get a extra spare key out of the deal i told the guy i wanted a key since i paid $150 he said it would be another $50 for a key making it $200 what a complete rip-off beware of this company

Jessica Toma

Anthony did a great job! Very grateful to him for his professionalism & timeliness in opening my locked door so late at night! Price was awesome, as well!

John Ewers

Anthony was a blessing!!Awesome job.If needed he is the man to call.Courteous and knowledgeable

Nathan C

Do not call this company they charged almost $200 to get my vehicle open at the gas station 1 mile from my house on the phone they lied and said it was a $30 service fee and then another charge depending on the make of my vehicle and the labor involved it took the guy literally 2 minutes and they charged me $180

Lisa

They were friendly and professional. I had a old key, broken in half. They figured out a new replacement and were able to make new keys for us. Thank you so much!

ryan andres

Anthony was there quickly and was extremely friendly and helpful..lost my key in the lake and he had me back on the road in no time.. Highly Recommended!!

Greg Gancos

I was in a pinch and needed a key ASAP with in 20 min Anthony showed up. I found my key and tried to cancel but sold me on making a spare key so his trip was not wasted. He was polite and quick and the whole process was complete with in 1 hour. Very pleased and will request Anthony next time

Devin White

Simon was exceptional! Provided very courteous service and Im grateful for his expediency. Keys and remote FOBs were programmed and have worked perfectly. Will definitely use him again and refer friends.

Detroit Plugged

Anthony came out for me and helped fixed my key. He was very professional and extremely helpful. I definitely will be calling him to make the spare key. Thank you!

Ashley Pearson

Livesaver! Understanding of my situation and does great work !

Quillion Ford

Anthony came out and did me a new key and he was very helpful nice and quick thanks for all your help

Jonathon Moriondo

Simon helped me get a new key after it not working for 3 hours while it was raining the whole time. These guys will go out of their way to make sure you get your key or keys made. Great service.

Tracey Harris

Anthony was good help n very understanding off by situation n helped me out god bless him

Sundee Jackson

Thank you Simon for helping me from being stranded during this snow storm!! You went above and beyond!!

Maria Fernandez

After a super long day at work , I came out, only to find out my car had locked . I called locksmith and he made it in less then 30 minutes to fix the problem, restarted my computer gave me a new key for a great price. Thankful and satisfied

Nora Zoma

Just want to say thank you to Simon who came out twice to help with our condo lock. We tried to DIY and it was a fail! Thankfully Simon came to the rescue and took care of the lock situation. It was a fair price, efficient, and within the hour of when I called. Great company!!

M Lyon

Total rip off scam business. I would give zero stars if I could! If you ever get locked out, do yourself a favor and take a sledgehammer to the lock, it would be neater and you would save lots of money. $240 to unlock a gun safe plus 100 to replace the damaged to the guns that was done destroying getting the door open. Just figure out how to fix it yourself

John Schafer

Anthony came out super fast made me a key for my ford focus and threw in a free key fob

Faith Kelley

Scam. Called yesterday because I locked my keys in in my trunk and have no trunk button. Took over an hour to get to me. Was told over the phone the driving fee was $25 and that the cost would depend on how much work needed to be done. When he got there I had to pay up front $69 for the driving fee and $167 for him to open my trunk. First he tried picking the lock. Couldnt get it. Went in the back seat of my car, and DRILLED A HOLE THROUGH MY BACK SEAT. Still couldnt get it then so he just broke the lock off completely. $236 and 3 hours later, theres a giant hole in my back seat, and theres a giant hole where my trunk lock should be.

Cortez Redrick

Anthony and company did a professional job and i truly appreciate the professionalism they offer. Great job and they deserve a promotion

Rashauna Johnson

Anthony came out on time he was very polite

Karen Adragna

These guys are AMAZING!!! I couldn't afford their rate, so I told them I'd call them back. I tried getting in my car myself. These guys showed up ANYWAY and told me they'd accept the cash that I did have, and got me in in seconds! What outstanding service! Talk about above and beyond!! Definitely a Christmas blessing!

lacy landess

Simon was absolutely wonderful.... Amazes me how good ppl can still be in this world. Helped out with my saturn 2000 ls1 with helping me aquire a key to go to work .. Unexpected call. Came instantly... A great gentlemen and was extraordinary. Great work , if i could give u a 100 hin i would .. U should ask for a raise cause not only did u do ur job , i had great customer service interaction. Aweome man #needmorelikeyou

Summer Draggs

Anthony came to help me get a key fixed. We met at my location of choice. Took him 5 minutes to fix it. Works fine!

Brooklynn Arnold

Anthony came out did 2 cars for me done in 30 minutes the company is great and it was no wait and they came within 30 minutes after calling!!!

Mike Lewis

Anthony was very helpful an efficient I'd recommend him Everytime

Corinn MM MT-BC

Horrible experience - the website says $45-65 for a typical lockout however (even though they knew the make/model/year of the car on the phone) were dishonest about the price...they charged me $163 even though all they did was pry the door open. When I called they were rude and dismissive and told me it was due to extra security on my car (which again, all they did was pry the door open with no additional steps needed).

Jenna Platonas

Ive used City Locksmith on several occasions and am always thankful for the fast, professional, reliable, and inexpensive service I receive. Locked out? Need a new lock installed? Stop your googling and give City Locksmith a call. Youll be happy you did!

Peter Wojda

Excellent service....Anthony worked thru a small problem and had us on the road in no time... definitely would recommend! Thanks for helping on a holiday weekend!

gjoni dushaj

thank you so much for coming out and making a RAM key right away when it was needed! speedy recovery. this guy is highly recommented!

Mykell Jones

Anthony who works for city lock smith LLC came out when NO other Lock smith would he helped me with my car when I was stranded for hours He was so kind And caring he brought a peaceful and positive vibe to the situation...I was so down and depressed until he showed up ...he get 20 stars from me I appreciate his service...

Jadore Shantae

Initially said price would be $30-50 . Price tripled when he got there . Couldve got someone else had we been told prior . Not recommended. Even your response was unprofessional of course no one expects free service . Youll be out of business soon with that attitude!!

Ron Davis

Looks like this company has multiple names.Stay away from these companies they over charged me three times the amount for a simple lock out

Mateka Mitchell

Anthony came out and did a great job.

Theresa Bolling

Anthony came out and made keys and started my sons carHe was very helpful and niceThank you

Strasburg Detroit

Life savers best locksmith in D

Nakiea Downey

They guys help me in my time of need . Please use them , nice friendly and quick

Dereon Moore

Anthony came out n did me a key on my 2012 Ford Taurus n I appreciate it quick quality service will recommend for my family and friends

Thomas Adams

Anthony's an amazing guy give these guys a call if you're in a bind great customer service

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