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Minnesota
Saint Paul
Luther Towing & Service, Inc.
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50
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Luther Towing & Service, Inc.
1217 Frost Ave, Saint Paul MN, 55109
luthertowingservice.com
Call now: +1 651-788-9005
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Luther Towing & Service, Inc. Reviews
Simone Ekiyor
Mike & Adam were so professional and so quick towing us out of an extremely muddy situation! They made sure we were safe from start to finish and were also two of the kindest people! 5 stars is an understatement for the service call tonight! Highly recommend this company! Thank you again!!!
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Ba Vang
Excellent job! I needed my car towed to the dealership and they gave me a wonderful price with quality service. 'Quality service' is what they showed. They didn't treat my MK 7 VW Golf R like they didn't care, they treated it with respect and integrity. I recommend you to give them a call now.
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Leah Seppi-Mueller
Company was sent out from geico road side assistance yesterday to tow my husbands car. Guy was on time and went smooth until we had to go to the shop (my husbands place of employment) this morning to get something out of his vehicle, and we saw the drivers side window was rolled half way down, and the passenger side window was rolled all the way down. We made sure we rolled them up prior to towing company coming. Thankfully we had to go get things out of his car and saw it otherwise his car would of gotten completely rained on this afternoon.
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Anne Louden
Jonathan who was in the office was very professional and customer service was on point. We were very happy with the over all service provided. The tow truck driver was also very friendly and professional. Will be continuing to do business with them in the future.
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Lindy Lewis
Ive always had a great experience with Luther and today was no exception. Sent by Geico, the driver arrived within the promised time and he figured out what was wrong with my car and saved me from having to tow it anywhere after all. (Was it Bradley?- I may have his name wrong) But he was really polite and smart and had to get the flatbed out of a very narrow, icy street which was brilliant. Im very grateful.
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wang her
Highly recommend! After many tow truck company turned me down and even being rude, these guys were super professional and delivered their service accordingly. Will definitely use this service only and support their buisness. Stay safe out there and great job.
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Affablest
Provider wildly unhelpful about rates trying to set up a tow. Wouldn't answer the phone when got card sorted out causing us to leave work an hour late and left our member stranded for even longer.
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Jasmine
Horrible. I was charged 120$ to go under a mile. I dont recommend this company
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D MaKnee
Had to call on Luther towing a couple times and its always worked out smoothly
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Alec Cleveland
I called in to request a quote for the tow and never ended up needing it but he guy on the phone was very kind and helpful and had no problem when I said I was going to call around to a few other places. Price also seemed better than others in my area
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Shiela Crosby
I always use Luther! They have been my go to towing company for years! Sometimes etas have been extended but thats totally acceptable from a towing company who help with emergency calls and work in the whole metro area! The customer service is great!!! From my sweet dispatcher to my hard working driver! Im happy to say Ive used your service 10+ times! Thank you!
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Jordan Millikan
Had an excellent experience with Luther Towing. Dave was the driver who picked me up and he did a great job. They responded very quickly and were on-site faster than their own estimate. (Additionally - another towing company told me they were too busy to provide a tow, white Luther was on-site in about 20 minutes.) Dave was professional and worked quickly. It was very cold (-5) and he didn't mince words - just had me stay warm in the truck while he loaded the car. I got my car delivered to the shop smoothly. Good service, I will seek them out again.
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Backpacker 711
Nice and friendly, affordable price
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Tim Schaible
I needed my car towed twice in 3 weeks and both times Luther did an exceptional job and were very professional. The dispatch employees were very courteous and helpful. Kudos to Hannah, Charlie and Jordan. I would highly recommend calling Luther towing because they have a very professional crew and new tow trucks and flatbed.
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Eric Lois
Luther was dispatched to me through my insurance company's roadside assistance program. I was very impressed with the service. My tow truck driver was on time, highly competent and efficient, and friendly. I highly recommend.
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Tyler Shrader
These people are the most unprofessional people I've doubt with. I was stranded during -10 and they said they're on the way and never showed up and stopped answering. Terrible....
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Shayla Simpson
Mike came out to tow my vehicle this morning and he was wonderful. Very good customer service event at 6:45am. I will continue to use this company not just through AAA but directly. Shayla S.
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Mandy Cowan
Josh was a wonderful help. He came early, was informative, and helped me figure out what to do next. I would recommend Josh to anyone.
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Dylan Steves
Affordable honest working men right here
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Chris Casados
Got there well before the ETA. Changed my flat super fast and was helpful in pointing out where the source of the leak in the flat tire was.
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Matt P
Bumped the tow time because a priority tow came in after we had already been waiting over an hour. This was after one of their trucks drove by. Rude customer service do not recommend using
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Tong Yang
I'm really happy the company hired Brady. He is extremely helpful and knows what he is doing. He is very trustworthy, so if I need another tow, I'd only go with Brady from this company (if still an employee for this company the next time I need a tow.) I give Brady 5 stars! If the company allows to request a specific employee, go with Brady!
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Mathilda Sabal
Hello Luther Towing! Thank you for your services. Not once not twice but 5 times I have nothing but the best to say about you guys. Thank you again. Prompt, responsive, and attentive. Personal shout out to JOSH. Thanks y'all the best in MINNESOTA HANDS DOWN
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Abdul-Muhaymin Muhammad
I got towed last week by Josh W, came quickly and helped me out in a major way. Extremely professional, solid guy all around. I appreciate his dedication!
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Tem Daniel
Josh did excellent service!!!!!!!! Ask for him
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Madeleine Shore
Driver showed up when expected after being dispatched by my insurance company for a tow due to alternator and battery issued. Asked me if he could just jump start the vehicle--didn't seem very pleased when I said that I didn't think that would help the problem and that's why I had asked for a tow. Hooked up my car and away it went. The shop I used said it was exactly what I thought, alternator was completely shot and the battery was on the way to being fried as well. Now I'm looking at my car two days later and find dents and scratches where the large hooks were placed to tow the vehicle. It's disheartening to know that I placed something I rely so heavily on in their care, and it's returned to me with new damage.
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Maivkib Yaj
Jeremy was the gentleman who came to the rescue. Called at 1pm and he arrived at 2:20. Yes it may seem like a long time BUT He called me ahead of time to update and told me that he was coming back from a previous tow over at MPLS. Well the wait wasn't long but hey he had finish his first job before he gets to me. I'm pleased that he called to inform. He was a social guy and I felt welcomed. Price was reasonable because it was a weekend. Also customer service was great. They picked up on the second ring and answered all my questions. Jeremy gave me a business card and I will for sure keep that card and highly recommend this place to others. Thank you.
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North Country
Horrible service. they told me 3pm, I called at 5:30pm to check to see if they had any problems and they said the driver was in route. it is now 8:15pm and told me the car is scheduled to be picked up at 8:30PM. No calls to let me know they are too busy or having issues. I will have wasted 6 hours before they get here with no sort of customer service whatsoever. I would like my 6 hours of life back from you guys.
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Z S
Luther towing took care of a totaled car for me. Response was quick and the driver was kind and fast to move my vehicle. After the tow, the staff at Luther went above and beyond to make sure I got everything back from my vehicle before my insurance removed it from the impound.
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Bob Tecca
Excellent service! Arrived in nearly half the time stated and the driver even called me 20 minutes prior to let me know where he was. And this was after I waited for 2 and a half hours (no joke, they kept pushing my arrival time back) for a different towing company to come tow my car.
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cassandra stodolka
Best experience I've had in a bad situation! Luther towing is Very professional, on time and got me off the side of the road quickly. The drivers are nice and took great care of my car! Best towing company I've dealt with while working in a car business. I would highly recommend them to friends and family.
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Dapper Dude
This is by far one of the best towing companies I have EVER used. When I called, it was answered very professionally. They were concerned about my safety and where I located at. Gave me safety advice as I was on the side of the freeway. They were genuine! When the Driver showed up 'Jake' he was very time efficient. Jake assisted me and helped me through the whole process. I was also offered a ride home! Very genuine will only go here for any tow needs. Thank you Luther Towing!
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Kimberleyjst123 fre
So impressed with this company! We ran out of gas and we're from out of town. They arrived quickly and we're extremely helpful.
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Elisabeth Olson
Horrible customer service, GEICO, used them on Friday, for my road side service I waited from 8:00am to 11:40 am. On Monday, which was my day off, I was told that the tow were going to be at my home at 10:00am, and they kept saying that they would be at the location requested and I waited from 10:00am until not yet arrived and it is 6:30 Pm
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Paul Vang
Best tow company by far. The guys come and are respectful and don't look like they crawled out of an oil pit.
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Chloe McDonald
Best Service Around! They helped me with my tire change in terrible weather! They were concerned with my safety and got to me right away! Definitely recommend!!
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Kevin Johnson
I call 'Honest 1 Auto' to get my car started after forgetting to start it when it got cold, and they refer me to Luther Towing.I was a little concerned, but they showed up on time and the guy was an absolutely consummate professional.Got my car started in like 10 minutes.It's WONDERFUL when something this simple goes this well.
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Ali Vasko
TERRIBLE. They were dispatched through my Geico Roadside service to come jump my car because it was so could out. I waited outside in negative temperatures for almost two hours, only for the tower to not have jumper cables. He looked under the hood of my car for about a second and said the batterys dead because its so cold. Might want to ask around for someone to jump you. I could tow you but it would be a few hours. Absolutely pointless and frustratingly unprepared. Save your time and just ask around for a jump.
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Ms Cookie
I got a tow from Luther Towing this morning and it was bar far one of the best experiences Ive had with towing! I believe Jerry towed my car. Great guy! I'd definitely call Luther Towing anytime!!!! Thanks a bunch!!!!!
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Christopher Martin
Great experience. Price was reasonable and the driver arrived earlier than I expected. I would definitely call Luther Towing again.
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Diana Madigan
I needed a jumpstart this morning and Luther Towing was one of the few places that answered the phone. They said someone would be out in 1-1.5 hours, Great! 15 minutes later, the driver calls and says hes 15 minutes away and was there in 10. That is superior service in my opinion! He hooked an auto jumpstart to my little truck and I tried starting it and it didnt work. He offered to tow it, quoting $125 plus $5 per mile, but I knew it only needed a jump as this keeps happening so I sent him on his way. He called back a short time later and said Ill need to call the company and pay a cancellation fee, then my neighbor came over and jumped my car, no issue, for free. I called Luther Towing and they told me to disregard the cancellation fee. Nice people!
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coleman mohrbacher
Nice, personable, quick,and hastle free. Best visit from a tow company I've ever had
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Beth Winkel
It was very cold last Friday and I had made it home with a broken car and I called Luther Towing and they came out quickly. A young man named Tom came and could not have been nicer. He had me sit in the cab while he wrote up the bill, just very nice, and they responded quickly, keeping their number in case of future needs.
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Raeanna Belanger
2 day experience, got my time changed 4 times and 0 follow up from customer service. This is absolutely ridiculous. What a joke.
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Nichole Mcmillan
The wonderful people at Luther came and helped me when I needed assistance. They are friendly, outgoing and very professional. I would for sure use them again.
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Chris Golden
By far the best in the business! Quick response, great customer service, and reasonably priced!
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Jakob Bazoff
This company has really good customer service. They towed evo with my problem even used race ramps since it is lowered. Thanks again Luther.
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ben aman
Great service. Reliable, I don't ever want to have a tow, but if I needed one, this company is the only one I wish to use
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Johnathan Wilke
Quick service. They helped me when I broke a axle on my car. Thanks again you guys.
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Lindsay Benson
the employees are nice, but damn leave my car alone.
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