Name: Village True Value Hardware
Address: 32 Newtown Ln, East Hampton, NY, 11937
Telephone: +1 631-324-2456
Rating: 3.8182

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33 Reviews

Village True Value Hardware

32 Newtown Ln, East Hampton NY, 11937

truevalue.com

Call now: +1 631-324-2456

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Village True Value Hardware Reviews

Bion Bartning

My wife and I are grateful to have this well-run hardware store right in the heart of East Hampton Village. Very helpful staff, good prices, and great selection. Last week, I purchased a new chainsaw, a wheelbarrow, and gardening tools. Staff were friendly each time I visited the store, and helped me to find everything I needed. Super convenient, and prices were in line with what these items would have cost me online or from a larger/chain store.

Samuel Robins

Best customer service of any hard goods retailer in the Hamptons. Bernie is your go-to guy for advice, products, and rental services

Nicole Martin

Kind and helpful people here. Nice to know you can drop by and find all sorts of items for the home.

Mark Eberhart

Had a great experience. These types of neighborhood True Value shops are the mainstay of hardware stores in small towns and this one is no exception. Gene was very helpful in assisting me to find what I need. Everyone was professional and polite, even on a busy Saturday in the height o summer.

River Gallagher

Would give this place a 0 if I could. The manager of this store, Bernard*, is sexist and creepy. My first interaction was him directing me to showerheads and saying yeah the ladies like these ones.. Not here for your casual sexual harassment masked as macho locker room talk in the hardware store. Unsettling experience to say the least. This indecency should be accounted for but mostly likely wont because I can imagine your bosses also know nothing about what it feels like to simply be a woman/non-binary/queer person just trying to shop in a hardware store without patriachral gaze/comments. Yall need a damn diversity training and or new leadership asap

Paul Gazer

I was able to find what i needed without hassle. They saved me a ling trip to Go to a big box store and waste a few hours. Thanks

Tracy Becker

Although Amazon is great, these guys are better. A well stocked store with knowledgeable employees, this store is always there in a pinch in the middle of a project. From the smallest screw to replacing torn window and door screens, Village Hardware remains your friendly neighborhood hardware store. And really how can one complain about the prices given the rents charged in East Hampton! Sure I could have purchased that $0.50 O-ring I needed to fix my power washer from Amazon for $5 for 225 pieces, but do I really need 225 of them, and to wait several days for it? Another example, I searched for hours to find a part on Amazon to fix a handheld shower head, but hmmm what key words to search for when you do not know exactly what the part is called. Last week, walked in here told them my problem and within a minute I had the part in hand to fix it. The part is called something so generic like 'on-off shower valve' I would have never found it and realized it was the correct product online! Lastly I should mention, the gallon of furniture stain I ordered from Amazon, which took 2 weeks because the first shipment was damaged in transit, and then the replacement item finally arrived with the bottom of the can dented on one side by several inches, meaning the can could not sit upright while I was staining furniture, and I had to pour the entire can into another bucket. Some things are just not meant to be shipped!

Vivian Raynor

It's normally hard to find someone to help you in this store, and when you do, they're often not able to help. The keys they make don't work. I would have given three or four stars, but this past summer, one of their employees (who was still wearing a True Value Hardware uniform shirt) was skateboarding in town, and veered into my lane with no warning, so that I almost hit him. He then gave me the finger. I rolled down my window and told him to signal with his arm next time because I didn't want someone to him him. He responded by screaming that I should go you-know-what myself. It would be a nice store if they hired competent staff.

Kate Hollyday Waesche

Where do I start? I had keys made they didn't work. Didn't know that was a possibility since the keys basically make themselves with the equipment they have. Ordered some Pete Moss and was told to drive my Mercedes around the back and somebody will put it in my car. The sales person smart when saying that. It was kind of presumptuous to assume I drove one . I don't and it was a very rude comment. Ordered screen doors replacement they came and picked them up on the first day which was great but then lost the doors. When I called to find out when they would be delivered back was given a day it never happened. I called back and was told they would be delivered on a certain day which they were But they were replaced upside down. I'll be going to Amaganset hardware from now on.

Jason van Dalen

An excellent selection at very fair prices.

Zachary Gleit

Very easy to find somebody to help, and then very helpful. Prices are generally surprisingly reasonable. I always try to support this local East Hampton institution.

Keith Bowen

I spent 15 minutes on the phone trying to get a Weber grill ordered. When I mentioned to Chris that I hoped he would price protect and I had found the grill elsewhere for less, he rudely said to buy it elsewhere and hung up the phone. I always try to help small business owners, but in this case, Chris made the decision easy for me. I've now bought my grill for $350 less and cant wait to get it fired up. Sorry Chris, not only did you lose my business for this grill but I will no longer visit your store which is sad because I had a 20 year relationship with you. Its a shame given there are really nice people who work in this store, you just aren't one of them.

Gaurang Sikka

I went there just once to buy a gas powered lawn mower. I found one but it didn't have the bag to store the cut grass. So the guy said they have one at the warehouse which is 10 minutes from their store. So it will take half an hour to get the other mower. We agreed to wait. This guy returned after an hour and said that they don't have it.He wasted my complete hour and I was running short on time. Never been there again.

Trenton Gauthier

I had two great experiences, including returning items.

Charles Tabone

I called to ask about Deer Spray type and sizes available. I could not believe that this VERY RUDE store person than said 'Come down' and hung up.... Will never go into this store again unless they apologize........ I'll drive to Wainscott or Amagansett first.....

Reno Perez

The best.

Tom Cwalinski

Stay Away got a heater that doesnt work tried to return it owner said he want take it back !!!!! What a way of doing business will be leaving a review with the bbb and following a complaint

phil noman

Over Priced want be using this place !!!!

Olga Ramirez

(Translated by Google) Okay(Original)Bueno

Nicolas Hoyos

Slandrew Jones

Javier Garcia

Shannon Trelease

Raid Abdallah

Pam S.

ethanvhunt

Rich Brierley

Nancy Restrepo

Todd St. John

Jason Lo Presto

Mark Christou

Nina Valencia

Jessica Valencia

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Village True Value Hardware

32 Newtown Ln, East Hampton NY, 11937

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