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New York
Rochester
Mr. Key's Locksmith
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50
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Mr. Key's Locksmith
586 Lyell Ave, Rochester NY, 14606
rochesterautokeyguy.com
Call now: +1 585-621-3107
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Mr. Key's Locksmith Reviews
DAN HAUG
Appreciated the fast, friendly service at an awesome price. Great customer service, will use you again and highly recommend you to my customers as well. Thank you very much. Very impressed !
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Kayla Russo
Thank you thank you thank you THANK YOU. I could not thank this company enough. I wish I could give this place 10 stars. I was having literally the worst day ever and this place saved my whole day. Well, I got out of the hospital after having very high blood pressure and 8 months pregnant, I get to my car and go to start it and BOOM, my key breaks in the ignition. So my friend referred me to Johnny locksmith said he only charged her $100 for the same exact car and key I have and he comes right to you. Wellllll I call him he tells me will be about a 2-3 hour wait and wanted to charge me $175. Desperate to get my key right and working again I said fine I'll pay the $175, he said are you paying cash or credit. I said credit but my card is at the house. Without even asking me if I had anyone to go get my card for me he said he couldn't do it unless I had the money at the location when he got there, and hung up! Wow, so trying to stay calm after what already was a long day I get online on my phone and search locksmiths in my area. Called a few places and they wanted to charge me from $130-$220. Called Mr.Keys spoke with Jessica she said they don't come to you but if I can bring the key in they can do it for me. It was 5:00 and they close at 5:30. Waited for my ride to come bring me showed up close to close time, she remade my key using the same parts for only $25!!!! I could literally hug this woman. $25 are you serious!!!! My key works great and I saved so much money. She didn't try and get more money out of me. She did exactly what I needed. She was sooooooooo nice and caring about my situation and what I went through all day. I swear I can't thank her enough. Seriously thank you a TON!!! Saved me money and made my day better. I will refer everyone to Mr. Keys on Emerson to the left of the gas station. They don't come to you, but it was worth the ride down there. Place is impressively clean and organized. Was in and out about 10 minutes. 10 STARSSSS!!!!!!!! I'll be back if I have anymore keys or fob issues.
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kim bubel
Got 2 laser keys cut and 2 fobs programmed. Awesome job, great price and it was quick. The people there are very knowledgeable and I would highly recommend it.
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James Bacon
I wish that you were more able to take on needed key work. I had to wait and I believe that the car could have been done faster then you were able to get to it. I not a lock smith but 1 1/2 hours to re key lock part and install it . So if I was able to do this I know that you could of had it done I a 1 half hour. I believe in this company you have always done gray work but you were not able to get the job done. I believe you should have a on call person. But thanks for getting back I would say in the day of of how people are handling the car owners you do a good job do thanks . I believe that at the end of the day I would send everyone to you . I'm sorry that this one job did not work out
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Justin Barrett
This place is amazing! The only choice that should come to mind, when you are having issues with ANYTHING regarding your keys, remotes, fobs, or automotive locks! Best prices in town by far!!!
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Cassandra Kelly
Wow! Great service. A key broke in the drivers door lock of my boyfriends car, and the shop where he was having other repairs done couldnt extricate it. I took it here thinking we would have to have the lock removed and replaced. Not at all! We called ahead, and they told us to drop by when it was convenient the next day. In less than 15 minutes they had the piece out, and made a new key. Charged us less than $20 including tax! Folks were very friendly and professional. Also had a ton of key ring bling for sale, if your into that king of stuff. Had a jewel mermaid keyring and a bunch of other interesting and unique ones. Definitely make it easy to find your keys in a large bag. Had a floating case for keys, too, which i might go get for kayaking. It was my first time there, but this will be my go to place from now on.
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Morgan Andersen
Fantastic! I cant say enough about the people at Mr. Keys Locksmith. I went to a local dealership to have my proximity fob programmed and after forty five minutes, they told me it couldnt be programmed. I then went to Mr. Keys and within a minute or two they had it programmed and ready to go. Id give them ten stars if I could. Im knocked out by their knowledge and device! Thanks so very much!
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John Spaulding
Sent there from Boley as they deal in automotive locks and keys. I was impressed by their stock and knowledge. I didn't get what I needed, but did get the reason why. Very clean, plenty of parking. A little hard to notice from the street, showroom is small and they have a bay to bring vehicles in. I think anyone would be happy if they needed a security key made for their ride.
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Alex Chefalo
These guys are the best some of the best customer service I have ever received. I would 10/10 recommend these guys for any key related job. Everyone that I interacted with on their staff was extremely helpful and when things didn't go perfect the first time (my own fault) they followed up with me and made sure that I was taken care of. DO NOT GO TO ANY OTHER LOCKSMITH IN ROCHESTER THESE GUYS ARE THE ABSOLUTE BEST!
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James Miller
I highly recommend Mr. Key's. They programed and cut 2 high security key fobs for me for half the price the dealer would charge to do 1. They keys and fob work perfectly. Friendly staff and welcoming store. Hard to find a locksmith who is fair, honest, and very knowledgeable. We are lucky they are in Rochester.
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Nabil lazouzi
Best price in the area. Excellent service. Highly recommended.
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Kyle B
Helped me quick in bport. Chatted with them on the phone and the sent someone out right away. Key was reprogrammed and also a new key cut and programmed, all in 15 minutes. Price was also fair, they accept credit cards onsite.
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R. Rhianon
Really good locksmith they did excellent job for the things that I needed to have done.
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Alex Dem
Very fair prices. Quick
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Anthony G
Great doing business with you. Thanks for getting the key made for my chrysler 200 in less than 20 minutes!
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Wayne Pursley
Very nice and helpfull.
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Sharon Sobolew
Awesome shop to work with they're very quick and efficient.
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Shelia Felder
Very courteous and she was very thorough
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Sonya Rankin
Contacted Karen at Mr. Key's. She managed my emotional stress and assured me Jeff could handle reprogramming my key to get my rental car started Jeff arrived promptly and had me up and running within an hour. Thx so very much for this professional experience
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Scott Wagner
Great service. Fast and easy removal of a piece of key broken off I side car door lock.
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Jimmy .Nguyen
The staff here were very knowledgeable and quick with they keycut! I was surprised it only took 20-25 minutes in and out brand new set of keys cut and reprogrammed at a very reasonable price! Very happy and will return in the future for all of my key cuttings.
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Manny Batista
Very good services, and they have advanced cutting machine, I cut 3 keys without programs and targerian key holder just $15, Good service for me
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ihunt ifish
Yesterday I lost my only key. These guys came out promptly and after 25 minutes of the Arriving I was on the road again. I even got a valet key It the little things that count. Thanks Mr keys 5 great service will definitely use again if I need them.
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John Bailey
I needed a couple of keys for a new to me car. They made them quickly and they work great.
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93 Stang
My Honda Pilot had an iasue with the ignition, they came out and rebuilt it in my driveway. 5 stars!
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Sam
FAIR, HONEST BY FAR THE BEST KEY GUY IN ROCHESTER IVE HAD THE PLEASURE OF WORKING WITH. DID I SAY MOBIL ALSO THAT'S SO PERFECT. KEEP UP THE GOOD WORK.
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Michael Wangler
Excellent customer service. Fast and very knowledgeable with the latest technology. Would recommend and use in the future.
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James Covell
I called this company this morning hoping that they can help me with my situation. I called before business hours so I had to leave a message they called me back promptly after they opened. My situation was that a mechanic broke a key off in the Ignition of a classic car I have and then they tried to drill it out smh. I had bought the Ignition cylinder already but felt I'd leave it to people who do this every day. They not only did the service same day but they gave me a great price and diddnt ding me for buying my own part. The lady on the phone that called me back was awsome (wish I could find help in the office like her) and the technician that did the job was great as well. I highly recommend this company. Thank you guys I'll definitely recommend and use you in the future!
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Lea Chamberlain-McCrary
Always great service! Never had to bring a key bavb to have it remade cause it didn't work. Love the designer keys helps me remember who's key is who's!
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Eli Stredicke
Great service. Quick, clean and cheap
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Jack Bush
Tried to find a key fob for my 2007 KIA Optima, dealer wanted like $300!! I tried ebay and had to return numerous fobs cause no one could program it. Went to Mr. Keys and they ordered me the proper fob and programmed it for like $69. Works awesome! Highly Recommend, even for chip keys, fobs, electric start, etc.
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Chistine Kruger
best pricing and key works fantastic
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Tristan Boga
The best place to go for keys
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B B
Young lady works there, she is knowledge and helpful, I have my tool box key made, followed by her advice, and most importantly all key open my toolbox. Thank you very much for your time and help, I will recommend this place with 5 stars
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John Mansfield
I highly recommend this company for all key needs. I had a few house keys copied and a Honda Pilot key cut. Prices are very fair. Super fast service. I was in and out in less than 10 minutes. Employee tested the key out too. Great experience.
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Ashley Elliott
Fast and courteous service completed by Jeff. Only locksmith around that could complete the job I needed done. Would highly recomend.
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Lucinda ONeil
Was doubtful cause I have never needed a new chipped key before. And prices were to good to be true. Thought it was a trick. But I ordered two for 12 dollars on line. Took it to them and they quickly cut and programed it for me with in minutes and it only cost me 50 dollars. They we're amazing and nice! Dealer wanted almost 400 dollars. Witch I do not have. Mr Keys really saved me! I'm telling every one I know about them!
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Barb Fein-Zayas
Great service. Made keys and fobs right away. Awesome.
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dorian crosby
165.00 BMW key fob hope it works
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Donald Ferries
Mr. Key's Locksmith was recommended to me by another after-market business and I am glad that they did. After having another key made for my vehicle at the dealer, I went to Mr. Key's to have the door locks replaced. While I was there they informed me that the dealer had NOT cleared the key, that was stolen, from my vehicle's program. In essence; the thief still had access to my vehicle. Mr. Key's made sure that my vehicle only recognized the keys that I, and I alone, had. They took full care of my situation where as the dealer had left me vunerable to another complete theft of my vehicle.If you have an issue with security and keys, don't waste your time and money elsewhere...go straight to MR. KEY'S LOCKSMITH on Emerson Street and get it done right the first time.
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Brandon Zerbe
This place was great. Got a laminator key copied in ~2 minutes for $3. Jessica was super friendly and helpful.
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Emma Will
I can't talk these guys up enough. I lost my keys last week, which is already in and of itself a headache. But I bought my car in Rhode Island, and the dealer said I needed to tow my car there to have to the keys programmed. Thanks, but I'll pass. I found Mr Keys by a Google search and they came to my car and helped me. They were fast, kind, and their prices were awesome (especially for driving to me). If you ever need replacement car keys, these guys are your best bet.
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Anna Shanto
Great group of people alway eager to help in any way they can
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L F
They fixed one remote entry/start fob, reprogrammed another and cut a new key for my car in just a few minutes. They were very polite, very fast, knew what they were doing...and LOW COST. Don't go to a dealer....go here!!! I highly recommend them.
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Chuck Male
Very Helpful and awesome Customer Service Skills, my future needs and recommendation is for Mr. Keys Locksmith. The Young lady and her young son were on duty today. Cut my 2 Fob Keys, gave me advice for my door locks and programed my keys and Fob and was extremely nice about everything. Never been here before but will go no where else now!!Thank you so very much!! Chuck with the '06 Monte Carlo.
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Joe Cavallario
GREAT PLACE TO DO BUSINESS !!!!!
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Joel Crawford
I needed a replacement fob for my highlander. I had delayed it because the dealership told me it would be over 500$. I was in and out within 20 minutes with an oem fob for under 200. It was about the price of buying just the fob online. If I knew it would be that reasonable I would have replaced the lost key earlier.
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Kevin Williams
WOW! What awesome service and what awesome owners. I have a 2009 SMART FORTWO. These have very strange keys and even stranger fob-programming systems. Mr. Keys was able to cut and PROGRAM my key! This saved me BUCKETS (and I mean BUCKETS) of money over having the dealer order a cut key (from France), then bring the car to the dealer (Buffalo) to have them program the car. Thanks guys. IF YOU HAVE A SMART CAR ... HERE'S YOUR PLACE!!!!!!!Will bring all key needs your way and direct friends/colleagues to you without hesitation.VERY gratefully,Rev. Kevin Williams
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Jesse Benson
Bought my key for $27 from Amazon. They cut and programmed it for $50. Quick and easy. Highly recommend!. Go here first before you ask the dealer.
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Dale
Great place they worked on my truck fob for 2hours plus to get it to work ,the young ladies did get it figured out and the bill was very reasonable .I would of paid double plus at a dealership!
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