Name: Hatchet Hardware of Waterford
Address: 42 Saratoga Ave, Waterford, NY, 12188
Telephone: +1 518-233-1073
Rating: 3.8889

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27 Reviews

Hatchet Hardware of Waterford

42 Saratoga Ave, Waterford NY, 12188

hatchethardware.com

Call now: +1 518-233-1073

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Hatchet Hardware of Waterford Reviews

E. K. Gordon

Selling masks for $39. I didn't even look to see was it 1 or maybe 3 in the small pack. Isn't that illegal? Also, disorganized and overpriced. I picked up a box of matches on the way out. I know things tend to be priced higher when they're conveniently placed like that, but I didn't want to start a new search into the store. $3.99?! Should have waited until I was at the grocery store. Or the dollar store. OR ANY OTHER STORE. I miss the way this store used to be. I was a regular. No more.,

Dawn Meri grandmazgirl

Professional & knowledgeable...variety of goods ..good prices too

cosmickillgod god

It is now ace hardwear and no one know what they are doing told me i had to order my water hose that they dont carry them so i walked around the store and sure enuf there was my lines i was looking instock and there was 7 of them come on shut it down

Melody Nadeau

Very helpful local hardware store

jason bennett

i visited the store about 10 minutes before they closed on Saturday February 15 so i wanted to be quick not to to hold up the staff from closings. the young man behind the counter was friendly and helped me find everything i needed. several months ago before they expanded the store i was there cheking out and the gentlemen in front of me was given a veteran's discount. at that point i didnt know ace did that so being a veteran i asked also. and have taken advantage of it several times. Saturday i was told they could not give the veterans discount. because their computers where not connected to ace and the store margins where to low to offer it. the ace web site says location may vary. so i guess it was nice while it lasted. i dont know how other vets feel but when a business offers a vet discount and not just on veteran's holidays it makes me feel like my service means something to someone that the sacrifices of my brothers and sister is appreciated. i support and frequent alot of business with or without a discount and if a business doesn't offer any discount that is fine. i normally wouldn't make a review. i guess this time i wanted to. it was the way they made me feel when i was leaving the man not give the discount talking about the stores low margins said that because the computers where not connected to ace. this store wouldn't get any thing from corporate for giving me a 10% discount. so i guess with low margins and no reimbursement..they can't give something because there not getting anything

Robert Wilkerson

I've been going to Phillips Hardware since they opened at least 10 years ago the manager there her name is Tammy very nice girl very knowledgeable about all the products that they have in the store and the help are very good I meant help tremendously they may not have everything like the big box stores but they are a home town hardware store sometimes that's better than anywhere else

bsoplinger

Still very much a local hardware store. Excellent service. The types of things you won't find at the big box store. Unfortunately more expensive than those but not really by very much.

Thomas Canam

Not very good service. They didn't know much about the products I was buying and they didn't honor a ticketed price. If I pick out something and tag says one thing and Rings up something different not my fault.

Ben McFarland

This is *the* local hardware shop, and it's got a great staff of knowledgeable, helpful folks. They have a decent selection of tools and items, and chances are good you'll find what you need without having to truck over to a big box shop. They do screen and small engine repair, and even have a good selection of craft sodas. It's one of 4 local branches, so they've got some depth to the stock, and can call one of the other stores if this branch is missing what you need and you've got time.

Simon Laufer

Nice and knowledgeable staff. Clean place too.

Jon W.

Poor customer service at the counter. Be sure to keep your receipt someplace safe. They do not give store credit or accept returns without a receipt.Good place in an emergency, not so good for a home repair project. Would like to support local business, too bad.

victor Angiano

Very nice place to shop

Pennywise

Received a bad copy of a key. The teeth were fine, but the key will not fit in the lock to be able to even turn it. This only cost $2.66 so I'm not going to return it, but want others to be aware. The guy ahead of me was also having problems and the woman working the counter insisted it was his locks. Nope. It's your equipment or the key copier doesn't know what they're doing. I came here years back and had a copy made with no problems so 3 stars it is.

William H. Creitz

Great hardware store. Always find what I need.

Hal St Gelais

Well organised friendly staff in and out in a flash,good job

Irene Conway

I needed to replace bolts, though they didn't have the exact match they had the solution. The employees go above and beyond the call of duty. Exceeded expectations!

William McGrath

Great hardware store with great selection of stuff.

forone wiggins

Had just what I was looking for. All the big box stores don't even stock.

Bdmyey Cajun

John Cubit

Alexis Castracani

Jim Powers

Martha Kratz

Bill Rodriguez

Paul Henry

Lucille Adams

Doug Evans

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