Name: Precision Towing & Auto Worx
Address: 342 Factory St, Watertown, NY, 13601
Telephone: +1 315-777-8700
Rating: 4.2683

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41 Reviews

Precision Towing & Auto Worx

342 Factory St, Watertown NY, 13601

Call now: +1 315-777-8700

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Precision Towing & Auto Worx Reviews

Marie Johnson

5 stars, the man who came and picked up my 2013 ram truck yesterday was very nice and did it in a fast manner. Also when I called they answered pretty quickly and gave me a reasonable price for my truck to be towed. Cant wait to hear back and get my truck working again :) . Thanks !

Sylvia Mayo

They have very good communication skills they arrive timely, friendly well-mannered

Deidra LaJuett

Arrival time was very fast! Thank you Andy and team!!

Kitty Benefield

Owner is the rudest person Ive ever met. I had my car towed there for him to work on then out of no where one of his workers showed up two weeks later with my car still not running no phone call giving me a fair warning or anything just out of the blue. Wont answer my phone calls have been trying to call him for weeks. His worker called him said Hes not going to work on it right now. Then I tried to call him and he didnt answer. Then before that was hiring me as a driver then when my background came back passed and he didnt even call me to let me know he just hired someone else.

Jenessa Martin

They were so nice and fixed everything really fast. AThe prices were reasonable and at they went over everything they did and went down the bill and told us what each thing was

Allison Ross

Broke down on rt 37 last night! Called these guys and they were there in less than 25 min. Took my Car to the repair shop that night and had it fixed the next day!

Donald Eckert

Went to their shop over and over and over. Lifts not available, call back later. (Twice) We'll call you back(twice!), With no call back. When I actually got some help they can't find the problem, so I tried again today. Call back later. I call back later: we'll call you back. No call. They don't want my business and now I'm stuck with a shoddy sway bar for another week while I schedule with a shop that will actually call me back. They seem nice enough but can't be bothered with my business and neither can I any more.

Ariana Lagerborg

Very nice and friendly family owned business. Only place I trust bringing my cars to get work on! Very fair and trust worthy people. I 100% recommend coming here.

Ghyt Hagtretd

The owner is a real stand-up guy. I can't say enough good things about him.

Noah Davidson

Fast to arrive, Driver was friendly and got me back into my car quickly and without any scratches or damage.

Michelle Farr

Was very dissatisfied after waiting 3 hrs in 81 degree weather!! Thankfully we were able to use the car for the air conditioning!! I think the driver did his job well and thank you for that!! But I do think being told 90 minutes is ridiculous when u no damn well its 3 hr wait we could of found other ways to get home and yous could of brought the car home later!!!

Kimi G

Right on-time, very friendly and professional. These guys helped us move a piece of equipment today and took great care to make sure everything went smoothly. Highly recommended!

Corrina Youngs

Night of the 8th going from Watertown to Copenhagen there was a truck in the middle of the road with high beams on during the storm. Couldn't see where he was and almost got him head on. We understand he was getting s truck unstuck but he was not positioned well and the head lights blinded us. We had our 3 year old with us and we'r very shaken. Next time please dim your lights and move further over or put cones out. Ty

Brittany Keill

I would give this company no stars if I could. The driver who picked my car up was extremely rude and demeaning towards me. Would never use this service again.I want to disregard this review the company handled the situation in a very professional way and apologized to me for the drivers wrong doing. I appreciate the customer service who took care of this problem for me.

JB Kay

Outstanding customer service,fast to respond and fair price s

Rob on Location

We had some car troubles on our way back to Ottawa, and they responded quickly as part of our CAA membership. They were very professional and caring, ordered the parts that were needed, and got us on the road as soon as they could. They price was also very fair for the repairs needed. We were really pleased at how well we were taken care of, especially in a pickle!

Naomi P

Great customer service in all aspects. Recommended for any vehicle needs. Shop around town for cost, guarantee they match or give a better offer & service than anyone, not even shops on post. USAA recommended their service to us and I'm glad we chose them to service our vehicle's mechanical issues.

Tasha Van Vleet

Good rates

Mason Marrone

These guys are great, fast, respectful, and professional. I scheduled multiple appointments with them and they were always right on time. They offered me the best price compared to other competitors. I'd recommend them to anybody.

Steve Bradley

They are the AAA service provider for Watertown, NY. I had a tire issue and they did a great job getting my truck back in service! The driver was new and very polite and helpful. The owner made a point of showing up just to make sure all was going well. I would recommend them for their services anytime....

Mary Lou Trombly

They do good work.

Tara Caskinette

Great company. We will definitely use again! Very satisfied.

Jeremy Campos

They were awesome with my vehicle. Really Good people .

Lamar Estridge

HONEST BUSINESS WITH INTEGRITY!Towed my vehicle in snowy conditions to the Fire Stone on Fort Drum for the most competitive price. The driver hooked the tow chain to the only place available on my older car and accidently bent the torsion bar during transport. I told Andy what happened and he immediately stopped in the middle of the day and repaired my vehicle without question. He could have easily denied that my vehicle was damaged by his driver because of the vehicle's age, instead Andy and his mechanic fixed it personally while I waited in his shop. This repair would have cost me close to $300 to repair at the dealer, Precision did it free of charge and quickly! I recommend this business to anyone who enjoys great customer service and people who stand honest behind their services!

Janna Carter

These Guys are God Sent.....They are Good People...

Kelc Robinson

I recommend Precision towing they are very professional and there prices are very reasonable they came and pulled me out of a ditch and I didn't wait long thanks guy's will use you again !

Jessica Lewis

Never been but heard good things about this place.

Coty Morgia

Used these guys the other night! I can not say enough good about them! I got stuck in a jam in the middle of the night and I gave them a call! Not only were they very fast the pricing was very resonable.

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