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North Carolina
Durham
Carolina Key
Unclaimed
50
Reviews
Carolina Key
5832 Fayetteville Rd, Durham NC, 27713
carolinakey.org
Call now: +1 919-864-8768
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Carolina Key Reviews
Jackielynn
Had a great experience with the guys at Carolina Key. Got my new FOB car key ordered by the next day programming took about 20 minutes & I saved some money! Im highly recommending this place to anyone out there looking for fast great professional service. Thanks again guys!
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angel fairley
I am highly impressed. I lost my Honda key with the remote. I called them a day ahead and less than 24 hrs they already ordered me a key without even meeting me. I drive to the store see the 2 most happiest men and they quickly before 12 pm gave me 1 key for free andddddd my Honda key again. And now Im sitting in my car highly recommend nice people very professional and speeedyyyy quick service.
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Daniel Chegash
The team at Carolina key are top-notch. Miles and Matt went over and above on their customer service and got us a great deal on a refurbished smart key for our new car. Would highly recommend Carolina key to anyone, as they certainly have made lifelong customers out of us.
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Bryan Cox
These guys are great. Myles was able to make a copy of a 26yr old car key that was so worn that no hardware store could cut a good duplicate. In and out in 5 minutes. Highly recommended!
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Tracee McDaniel
I had the most positive client service experience with Miles. We lost the key fob to one of our cars. I called Carolina Key and Miles knew exactly what type of fob we needed. He ordered the key, took the payment over the phone, and when I went into the store for programming, the job took less than 20 minutes. Miles was just a professional and courteous in person as he was on the phone. Will definitely patronize this business again in the future.
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Collin Blackburn
Found Mike via Don Hills who wasn't able to connect to my car to program additional keys- most reasonable price I could find, and the service was amazing! In two days Mike had my 2 very quality replacement keys ready to go- and worked with me to suit my budget. Would recommend this guy to anyone!
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cheryl zapata
This was a really great experience in customer service. I called because I had a key I just paid over 150.00 break into pieces. Miles gave me options that didnt cost as much as the last key shop. So I went in today and he made me one key that only cost a lot less than Half the last key but then he offered to fix my original key by placing it in a better quality casing at half of the price. Then he said he could also fix my broken key. All at less than what the original key cost. These guys are awesome and it was a really great experience. Personal customer service is a dying art but Miles is really knowledgeable and great at explaining things. I highly recommend you come here for all your key needs.
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James Cioe
The tiny screw of my Honda Pilot key fob had fallen out and I couldn't find the right size anywhere. Until I went to Carolina Key where the great guys they're fixed me up and truly did not charge an arm and a leg. They did save me real money and I'm here to tell you; use Carolina key for all your key needs. Thanks guys
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kada account
They took the time to explain to me the in-depth answers to my questions and the issues with my keys/cars. they also did work that three modern locksmiths had failed to do before them. They're great guys with the magic touch and wonderful people. I Couldn't be happier with my interactions with Carolina key.
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Arnold Greenwell
I contacted Carolina Key after my keys were stolen. Turns out the dealership wont replace keys once the vehicle is 10+ years old. They were prompt to return my call and very clear what services they could offer and the prices of each. In less than 24 hrs. they replaced my truck keys and wiped the security system so my old keys would no longer work. They also replaced the key fobs. I truly appreciated the education they provided on how a smart key system works. The locksmith was very personable. A true pleasure.
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Matt cialdini
These guys are awesome! I went to them to replace my Honda Key and ended up getting two keys for under the price of what the dealership quoted me for one. Service was fast and friendly. I highly recommend Carolina Key!
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Daniel Brown
Need a spare car key? Are you stranded because your last working key broke in half? Call Carolina Key BEFORE calling your dealership. Matt and his guys will save you money and a headache!A few days ago I was up s**t creek after cracking the only key for my Accord. The first locksmith I called replied with a disappointing 'Shops closed, can't help you and I have no idea who can'. I was about to admit defeat and have my car towed to the dealership when I was told to try Carolina Key, and I couldn't be happier that I did.Matt and Myles saved the day when they drove out to my stranded car with two perfectly cut keys. After a minute of programming, the keys were working and I was back on the road. Convenience and savings, I couldn't be happier to avoid paying huge dealership prices.Thank you Matt and Myles, you guys are Pros!
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Brennan Stabler
An overall great experience! Myles was quick to respond to my email inquiry and was quick to reprogram a backup key fob I brought to him the next day with a great, professional attitude. I will be back when in need and spread the word to friends and neighbors for sure.
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Victoria Felton
I lost my key remote (my only one) to my 2015 Altima. I called yesterday, spoke to Matt (owner). He answered all my questions. I didn't realize how smooth the process would be to get a new remote! Going to the dealership would have cost hundreds more, including towing. Today, I have my new remotes (two)! They will come to your home! I should have called days ago.
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Mallory Hoffman
These guys are the best. It took no time at all to order a replacement and program it to my car! They are super nice, and chatting with them while you wait is a big treat. Great service, excellent quality!
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John Wadman
Needed two replacement key fobs for my 2017 Subaru Outback Limited. Called Carolina Key, they ordered the 2 fobs, and I cam in a few days later. They had me done in ~15 minutes and both fobs work perfectly. Very clean establishment and very professional. Highly recommend.
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Emma Yvette
Matthew and Myles provided exemplary customer service. They were courteous and informative and went above and beyond to ensure our satisfaction. Matthew and Myles delivered even more than promised. I highly recommend Carolina Key for all your key replacement needs and other related services.
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Lisa Reitzes
Very friendly and responsive service. I needed a new smart key to replace my lost spare key before turning in my Hyundai at lease end. I bought a used original manufacturer key online and they programmed and copied it for me. I could have also bought a key from Carolina Key directly but only discovered them after I had ordered the key online. The whole process saves me over $100 and probably many hours of time than if I had gone through the dealership. They took about 15-20 minutes with a scheduled appointment and I read/heard that dealerships take hours and hours to make a smart key copy. I wouldnt hesitate to use Carolina Key again!
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Lisa Non
Highly recommend for spare vehicle keys! Less $ than dealership. Comparable $ to Ace Hdwe. Did have to pay in advance to order fob-type key blanks for a specific vehicle model. These folks fit me in around my work schedule, and they cut & programmed multiple keys within a half-hour. Had to tear my talkative self away from Miles, owner Matt, and the shop's handsome dog Peanut Butter.
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Jessica Cohee
I can not say enough about this place. They replaced my fobik key for a reasonable price. They offered us a military discount. I took my van in, and they were very fast, and professional. The office is also clean. Carolina key is the best, thank you again.
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Andrea McAllister
Great service! Very knowledgeable team, they made a copy and fixed my old key for a not common car (Smart)!
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David Laing
Really great service! And the best pricing to get a Chipped Key! Forget about the Dealers who will over charge you and then try to fit you into their schedule in 4 days time!Carolina Key took down my info, ordered the key for the vehicle and called as soon as the key arrived so I could get it programmed by them!I will use them again for any and all the locksmith jobs I need done!
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Christian Adams
I just had my keys reprogrammed here after my car had been stolen. In my case, the thieves still had my other key fab and could have potentially just come back and stolen the car again, so time was of the essence. Carolina Key worked with me to understand my options and get the car's key history wiped as well as get the new keys programmed in a timely manner. They gave me quality advice, were friendly, and got me back on the road quickly. I was in and out in less than 10 minutes!
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angie meyer
I had a wonderful experience with Matt and his company. They had my new keys to me in days and worked with me to meet me when it was convenient to us. Thank you
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Olivia Weber
Very quick and helpful, and much less expensive than going to a dealership. Diagnosed in 2 minutes and replaced the battery in my fob on the spot, and even provided helpful tips if the fob battery ever dies again. Highly recommend
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Andrew Legge
Really responsive and friendly service during the whole process of replacing my Prius key, which was not straightforward due to my requesting the wrong key at the start. Really appreciate their patience and going the extra mile for me.
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Mark Teasley
Matt was great to work with at Carolina Keys. Super nice guy and very knowledgeable. I had to order a replacement key for my vehicle and I was notified once it arrived and appointment was scheduled for me to come in. I was in and out on the day of my appointment, Matt had it programmed in less than 15 minutes. I'll be telling my friends about this place.
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brenda purnell
Team delivered impeccable response and service with options to my needs without dealership overhead.
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Charles Williams
Went there to get a key cut when no one else would cut it with my own blank. Price was excellent and key blanks were cut swiftly and they work excellently in my vehicle. I did the programming but if you need programming and cutting, GO To Carolina Key!
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Niki J
My experience was outstanding. Carolina Key knew exactly what I needed. They ordered my key and it came in the next day. I made an appointment at my convenience. I only waited 15 minutes for them to program and cut my key. Customer service was A+. I would definitely go back again.
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Catie McEntee
They came out at 5pm on a Friday to program a key for my new ignition lock. Quick and easy, and at a good price for a house call!
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Caroline Beard
Awesome service! Very accommodating and understanding.
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Olin Colander
Lost my key and Needed a key for my Saturn aura and boom 45 minutes I was driving again!! Miles was great and courteous! Good customer service
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Elizabeth Efird
My keys were stolen, and I needed different keys and key fobs for my car. Matt from Carolina Key was professional, treated me with kindness, and was able to do the job for less than half of what the dealer was going to charge. The Carolina Key folks even came out to our house in a couple of hours after I called. (I would have had to pay for a tow to the dealer, and would have been without my car for three days.) It was great to do business with Carolina Key; I highly recommend them to anyone who needs a locksmith!
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Danielle Simpson
Myles gave me fast and friendly service. Very honest company. Would highly recommend.
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Philip Blackwell
Very affordable and friendly staff! Had my Grand Cherokee and Tahoe keys and key fobs made here and was in and out in no time. 15 min max for both vehicles. Thanks Matthew!
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John Clair
Just a quick note to verify the fact that Carolina Key does an excellent job of servicing their customers. Matt and Myles are extremely efficient, excellent communicators and have very competitive pricing for the key and remote service they provide. I highly recommend them!
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Chris Starr
Professional, friendly service in an extremely timely manner. What more could you ask for? If youre having issues with a key, Matt will take care of you. Highly recommend.
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Eugene Bur
Matt is absolutely great! He's been able to get me programmed keys at my home. He gets the keys cut based on the VIN, and then programs them at the car. He's done both very complicated key fobs and simple chip keys. Extremely professional, courteous, and punctual. Highly, highly recommended!
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AB EDWARDS
good people if you need a key call them ASAP
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Danelle Karth
We bought a new (to us) car that came with only 1 key with a slightly worn key fob. The dealership was going to charge a lot of money to get us another one. Carolina Key got us 2 keys with the fobs and 1 spare for about the price that dealership was going to get us 1 key with a fob. It was about 20 minutes to get in, get the keys cut, and to get the fobs programmed. Thanks for being easy, friendly, and less expensive!
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Niyaa Joyy
This place is awesome! They are very professional and are very easy to work with (shoutout to Matthew the owner)! We missed an appointment before but they were very understanding and easy to reschedule with. Their prices are very affordable compared to going to a dealership and they get the job done quickly (I was there for maybe 15 minutes)! If you need any replica keys most definitely check them out, they also are going to be starting a company down in Charlotte also so spread the word!! Overall a great experience thanks Carolina Keys!
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Boomer Ragsdale
Needed a spare key, they took care of me fast and friendly. Nothing but great service.
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Joan Budinski
My daughter lost the only key we had to a 2004 Vibe. I contacted Carolina Key, provided the info they required and the key was ready in 45 minutes. I would recommend this company for any service involving lost keys/fobs, etc. Their customer service is a-one.
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Vickie Corbett
Good prices nice customer service very professional
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Richard Summers
Matt & Miles were awesome to deal with! They fixed me right up with the key I needed. It is a pleasure to drop by there and visit with them and with Chip Stabler and the Atlantic Auto Exchange guys. If you need a key, see the Carolina Key Guys!
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Jessica R
My boyfriend loved his experience
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Gary Lyman
I needed a key cut for a 2003 Infinity last minute and Matt came through big time. I definitely recommend giving him a call if you need anything done key related. He really goes the extra mile and is a wealth of knowledge. Thanks again Matt!
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Susan Moeller
My mechanic recommend Carolina Key as the place to go for new car keys. My 18 year old keys were slightly bent, and Matt was able to cut new keys without using them. He told me the process would take about one hour but was able make them in about fifteen minutes. Carolina Key is definitely the place to go.
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Lavinia Anderl
Carolina Key was great to work with! Friendly, patient, and very knowledgeable. He was super quick, too! My mom had lost her key - the expensive keyless entry kind. Matt was able to come to her house & get her set up with a new key and one to spare, which was cheaper than the other options.Thanks Matt for making a stressful situation so much easier!
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