Name: Willo True Value Hardware
Address: 36200 Euclid Ave, Willoughby, OH, 44094
Telephone: +1 440-942-4171
Rating: 4.0833

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24 Reviews

Willo True Value Hardware

36200 Euclid Ave, Willoughby OH, 44094

truevalue.com

Call now: +1 440-942-4171

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Willo True Value Hardware Reviews

20malvicinom

Staff was extremely friendly and helpful. I need an ancient set of gm square and round keys cut that I already bought. They told me they cant guarantee theyll work and cant replace them but cut them anyways because I didnt care. As my keys were being cut they helped out another customer who need a lawnmower belt and said theyd have it to him within the hour. The staff is very outgoing and honest.

Eli Kline

I really like this store. They have everything I need. It may not be the most organized or cleanest store there ever was, but it doesnt bother me. If I need something I go here first. They have things the box stores will never ever have. If your looking for a store that looks new and generic, this isnt the place for you. But if you need something very specific, chances are they have it

Hannah Brown

Shame on you for selling a gallon of alcohol for $35 during a crisis. I Love supporting small businesses but I will NEVER support you again. What a greedy and nasty business you guys are. I told others who support this business so they are informed.

Richard Singer

Dark, dirty, unorganized. I ended up returning an item and was interrogated on why I was returning it. Just question after question and a bunch of head shakes. All parts and packaging was there and I said there was nothing wrong with it. Never again.

Khan Gr8

We rented our U-haul truck from here. The owner was very friendly and went out of his way to make sure everything was perfect for us!

Dean Ruff

Very helpful.

Michael Day

5 minutes to get what I needed, lowes and home depot take notice. Very helpful and are to be commended

Pat Picciano

Everything is everywhere in this store - you are best off asking for help finding anything.

Ella kelley

The service here is so friendly and welcoming I loved the Christmas Tree selection and the employees are very nice

Kaitlyn Ballard

I have never seen anything like this place in my life. Almost every isle in the store was unwalkable and unshoppable. There were boxes from floor to ceiling. I couldn't even go down most of the isles because the boxes were blocking the entire walkway. It really looked like an epispde of hoarders. In the few isles you can actually see product over the boxes of stock thrown down literally every square inch of the store, you would notice the items on the shelves are mostly over 20 years old, still regular price. It was like a really wierd mix of 20 year old product still in the yellowed, aged boxes with the original pricetags from what I can assume is 1994, and boxes of brand new product they just left unboxed in the middle of the isles.I came for sawhorses but didn't have mountain climbing gear to make it to them them, so I went to Lowe's where I could see down the isle. Clean up, for real.

Larry Bogenrief

I really like the staff - helpful, straight up about questions - I like the U-Haul rental there as well - I have rented there 6 or 7 times and they are fast - 5 star thumbs up -

Eugene Constantino

Smart, helpful staff....I go here before the big box stores!

T L

This would have been higher until recently. As it is they do have some things you can't find elsewhere. The workers aren't cheerful but they aren't mean either. But the last time I was there they sold me something which they said worked the same as a previous product. Instead it melted something in my basement and I needed $200 to fix it. They let me return the stuff that melted it but didn't say 'I'm sorry, maybe I was wrong. Maybe we could help you repair it since your out money!'. But that isn't what really destroyed my view of them. I go to the stores in the same plaza as they do. Chipotles, Marcos...etc. This winter I went there in Dec 2016 to Chipotles. When I pulled into the parking lot I could see it was black ice. So when I tried to walk to Chipotles door I slipped almost three times. I also slipped walking back to my car after. I've never been on something so slippery in a public parking lot. So what does this have to do with True Value? Well I asked Chipotles who owned the plaza/parking lot. They said True Value does. They said they have had lots of complaints about the parking lot being iced over during winter but they said True Value essentially says they don't care about salting the parking lot.So I went to Marcos and asked them the next day. They also said the same thing. They said they have talked to True Value and they don't care about the parking lot. Its been like that for years. Both Chipotles and Marcos said they tried to salt it themselves but can't afford enough salt. So that really ruined True Value for me. If you don't care about people possibly falling ad getting seriously hurt then you lost my business.

Jack Guritza

To me this is a true hardware store. They have a little bit of everything and you can talk with the staff and they will help you find a solution for your problems.

Dick Sbig

It's a far cry from other True Value Hardware Stores I frequent. I had to drive to a big box store anyway. Two stars only because the store was open during the posted hours.

Thomas Nason

Very knowledgeable staff

Michael Collins

Knowledgeable people. Solved my problem.

Steve Weber

Candy Maldonado ][

Alvin McGuffin

Cindy Sicree

Jeff Duncan

Samantha Dean

Harvel Coleman

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Willo True Value Hardware

36200 Euclid Ave, Willoughby OH, 44094

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