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South Carolina
Charleston
Jantzen Lock & Safe Co
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50
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Jantzen Lock & Safe Co
276 Meeting St, Charleston SC, 29401
jantzenlockandsafe.com
Call now: +1 843-722-8282
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Jantzen Lock & Safe Co Reviews
Evan Guthrie
Jantzen Lock & Safe Company is a great resource for all things locks and keys. They are real professionals at their craft and do a really good job. They have fast service and are able to help you in your time of need. They are very knowledgeable and able to answer just about any question that you may have. I have been impressed every time I have come here and happy with the service.
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Dana's life journey gathers
I went to have spare keys made and they were fast and helpful
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Elizabeth Way
One of the few places that makes my life simpler. Good people. Local. Excellent work. Worth every penny.
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Peter Rupp
The best locksmith in town! Super friendly and very knowledgeable. They were able to make copies of my 1989 Land Rover Defender ignition key & fuel cap key. The keys were made in England and another locksmith said he couldn't do it. I have been coming here for years because of the great service and ability to always make key copies.
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Shuchun Sun
People there are nice and responsible. I went there for rekeying the metal part of my car and then program it myselft. They constantly remind me that programming is a different story. Although that's something I already know, their reminder still make me feel warm. Also, the key they made is perferct for my car.
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george mclaughlin
Edit to a previous negative comment, while the lady that said she was the manager on duty was rude and hung up on me, the owner was glad to work out the problem in a calm and professional manner. Glad to see they are able to work with people through a misunderstanding with their staff
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Ben Pearce
These people are magicians- they picked a safe that we lost the key for, then disassembled the lock and rebuilt it, cut two new keys and totally solved our crisis. All in 24 hours for an incredibly reasonable price. Highly recommend.
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John Suddath
Tried to have a key cut at Baker Cadillac for my car. They cut 2 different keys and neither worked, they claimed someone must have changed the locks on the car before I got it, there's no way their machine was at fault. I decided to try a locksmith just to be sure. I spoke to Eric and was quoted $85. I explained the situation and he said if I could get the dealership to give me the code it would save Jantzen looking it up, and save me $50. Very honest of them. I got the code, called it in, and my key was ready in less than an hour and WORKED. I've been to the dealership 4 times trying to get in my car and at a loss thinking i'd have to have the locks replaced but these guys saved the day and my sanity. Thank you!!
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Christopher J Mack
Outstanding prompt, professional, and friendly service! After going to four places who could not cut my auto keys, Jantzen (Eric) was able to cut them in under 3 minutes and programmed them at no charge. This is the most skilled lock smith i've ever used and will trust them for all future lock and key needs. Great family run business in Charleston!!!
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hillary evans
Have to give a big thumbs up to Jantzen Lock! Great service, great price and locally owned. PS they are fast and efficient!
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Dave Barnes
Old School locksmiths. Excellent service and quality. The only people I use in Charleston. Enjoy the keys in the sidewalk cement...
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Ellen Frisch
Great customer service. Had emergent situation and needed home and truck locks changed. Response time was excellent! Eric was extremely helpful! Highly recommend this long time Charleston business!
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outdoor 7or24
Great friendly service. Explained up front they may not be able to cut a great key from my worn key. They did a great job and cut a great copy. Service (in a customer no service time) like this will make me come back when I need locksmith work done.
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conceptsthree
If you need a key, they can handle that job
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John Wolfe
Odd key odd lock just about all you could possibly need or want
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Saye Simpson
Great service as I needed a new key for my car. My old key was worn down after they tested the key and realized that it wasn't as smooth turning as it was supposed to be. They cut a new mechanical key so that I would have it and explained thoroughly how the locking mechanism worked. Very professional, courteous, and knowledgeable. Will definitely use again.
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DEAZLE Makavelli
THIS COMPANY NOT CUSTOMER FRIENDLY!!! THE LADY THAT ANSWERS THE PHONE IS RUDE AND TALKS OVER YOU. SHE DIDN'T EVEN HEAR WHAT I NEEDED. TOLD ME $175 TO GIVE AN ESTIMATE. HORRIBLE, don't waste your time. Call someone else.
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Steve Shellhammer
Jantzen is a key note place to be!
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Jennifer Armenti
Family run business that is a Charleston staple. Folks are very nice and their key cuts are always on point.
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Mary Kay Day
One star is too many! No stars here- service was Awful! Overpriced and not customer service oriented. I requested to have all locks re- keyed in my newly purchased home -one door was not , so I had to call them back. I was charged an additional $130.00 service charge! Definitely would NOT recommend! In addition when I questioned the charge they were rude and said it was my fault the door was missed!
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Michael Carnell
Love Jantzen. They are my go-to for all key and lock related needs. Have been able to supply with odd British car keys for years.
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Tyler Sawyer
First time I've ever had a spare set of motorcycle keys! The staff is extraordinarily helpful and dug through a number of keys by hand to find what I needed since my particular key was not in any of their books. Thank you so much!
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Esther Lowndes
Have always had the BEST service from JANTZENS! They have even talked me through an installation over the phone when I was out of town and could not find service. JANTZENS always has been able to find the right key or make one to some of the oddest locks around! Will keep them as my lock masters forever.
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Justin Azimuh
Decent pricing and convenient location.but the older woman at the counter was incredibly rude, kept complaining about customers and their timing and blank customers for the parking gridlock'd and doesn't understand parallel parking.
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Robert Mitchell
Quick, Reliable, Honest best locksmith in town
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M. Riordan
Requested to have a lock re-keyed. Location literally across the street. $16.00 re-key charge, $6.00 for 2 keys, $145.00 'service' fee. They did mail us a key copy for an extra $7.00, so that was nice. Was told they had to take their truck over there + 1/2 hour labor. Could have just bought a whole new lock for that price. Ridiculous. Hate they had to drive 200 yards to the location!
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Berry Best Lifestyle
Could not be more pleased with the customer service and professionalism of this company and will continue to use their services for the rest of my life!
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John Phillips
I had a specialty key for a mailbox and could not get it at east bay hardware. They were able to get the key made in less than 5 min
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Laura Burchfield
Fast efficient service!
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Snoopy Waite
One star too many but you have to put one. They are Unethical and give locksmiths a bad name. They make duplicate copies of keys that clearly state 'Do not Duplicate' knowing they are putting institutions at risk. I called and gave them a part number to see if they had a particular lock, they said they had it. Upon arrival, they tried to pass off something different and did not have the lock I had requested.
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mmknow
Great people!! Great work
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Jordan Neely
Went in to have a few locks on my truck cap re keyed, and they did it on the spot. extremely reasonable and very professional. Highly recommend these guys.
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Margaret von Werssowetz
THE place for locks of any kind. Family owned, and what a nice family!
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Shalee Nicole
Great place, friendly owners. They can copy any key no matter how weird
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Kevin Bourque
They cut two new keys for my car after I lost my only copy, delivered them to the vehicle and charged half of what I figured I'd pay. Highly recommended.
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Shanta Mobley
Called for a quote and women who answered the phone was rude and gave very poor customer service! She talked trash about the car I wanted unlock and then told me the guy would not do it. No reason why but to call someone else. I would never recommend anyone to do business here.
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Justin Burch
Great service and very professional. My car key broke off in the lock, they were able to quickly extract the broken piece and cut a new replacement; quite skillfull!
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William Donahue
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John McLemore
SO. MANY. KEYS.
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Vaqif Vaqifli
So bad service
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Larry Puterbaugh
Locks done right.
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Clara Tala
Great customer service
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lee ivey
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Christopher Wilkinson
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Richard Ruby
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Lydia Chipman
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David Gaskins
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John Melville
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moneyrich richerd
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