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Tennessee
Johnson City
Pop-A-Lock of Tri-Cities LLC
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50
Reviews
Pop-A-Lock of Tri-Cities LLC
3119 Bristol Hwy, Johnson City TN, 37601
popalock.com
Call now: +1 423-232-6736
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Pop-A-Lock of Tri-Cities LLC Reviews
Cynthia Bruce
Very satisfied customer here. My car had a dead battery. It actually had died the week before but I didn't deal with it because of going out of town. The battery is old and I let it sit... I assumed if it even started, it would have to sit on the charger for a while. I had requested with my roadside assistance to find someone to come. The eta given by roadside was 45 minutes. I immediately got a link from Pop-A-Lock informing me when they would arrive, a photo of the man and vehicle that would arrive, and how to contact them directly. Then then man called me after just a few moments to shorten the time quoted. He arrived and hooked their charger up. Literally within seconds, the car started right up. That was a heck of a powerful charger. From the time my insurance company notified them I needed a jump to my car being back on the road was just around 15 minutes.
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Mark Cloninger
Joe was professional and informative. He programmed my key fobs and was helpful in the understanding of use and maintaining them with battery life, etc. Definitely recommend this company's services. Joe was trustworthy, genuine, and honest. If needed, I would use again!
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Wendi Promise Breeden
It is usually a series of unfortunate events going on in your life, it can never just be one problem to deal with, now a days with all the responsibility we have to juggle. but one thing that puts my mind at ease is POP A LOCK, they are there for me in a quickness, they let you know when there on there way, give you an estimated time, and i'm always blown away how fast they get there. I had the pleasure to have Wes show up from pop a lock, i was frazzled mess, my nerves were on edge, and he was so nice and i highly appreciate, his coolness, and calmness, i felt reassured that everything was going to be ok. I highly recommend pop a lock, they got your back in any crisis, THANK YOU FOR YOUR OUTSTANDING SERVICE WES!!!!!!!!
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Cassandra Waldron
The technician (Clint) who came out was very professional, polite, and helpful. He showed up on time, unlocked my car, and had me sign the invoice, all within less than 5 minutes. He also made sure to keep a safe distance the whole time due to social distancing, and was really nice about it. It was an all around good experience, and I would definitely recommend him and this company to anyone who may need their services.
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Jim Templin
Love pop-a-lock. Have used them several times in the past. Always pleased. I am sure there are other locksmiths in the area, but I feel no need to go looking. Their techs are personable and don't mind explaining what they are doing so that you can understand what you are paying for. Highly recommend.
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Hayley Carpenter
All and all ot went great. Dude was very nice and professional and he got my keys out of my car quickly without damaging it. The reason I took away a star was because when I called the main office, the lady told me it would be 30 minutes until the locksmith was there. I waited 30 minutes, then the lock Smith called and said he would be another 20. I ended waiting a total of 55 minutes. All that being said, I'd still recommend them!
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Holden Cavin
Made a new key for my car. Very professional and nice trustworthy guy that helped me. Will most definitely recommend to friends and family! Thanks again!
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Mary
Arrived on time, young man who came to assist was very professional and wearing professional attire. He was able to answer questions that I had. I would definitely use them again if needed. I will recommend to Geico that they use them if I have an issue in Johnson City Tennessee
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Kaylee McDade
I had a flat tire on my way home from work. Unfortunately, I obviously don't know how to change a tire sadly (lol) but I called roadside assistance for State Farm and they sent out Pop-A-Lock. They arrived in an adequate amount of time. The technician, I didn't get his name unfortunately but he was absolutely kind. He also gave me recommendations on different tire places in the area for me to go too. Changed my tire quickly. Overall a wonderful experience.
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Vance Preston
Cost me 300$ so far ising the service. Tech was nice but made matters worse. Took 3 weeks to get a response from management told id getta call back to resolve. Still waiting. .
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Malia Tomlinson
Aaron was an amazing employee who had an awesome personality. Very highly recommend the company, as they were quick and well educated in their position!
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Ann Mcinturff
The technician was professional, knowledgeable, patient, skillful, clean, and the epitome in customer service relations. He was willing and patient in explaining what and how he was performing the tasks necessary to change the locks. On a scale of 1 to 10, with 10 being the best, we rate him a 12. We are very glad that he was our technician and that we did not get a different technician.
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Heather Lawson
What a great experience! We locked our keys in our car and called Pop a Lock right away. Our locksmith was quick to arrive, very kind, and got us inside our car right away. We wont be using another company, Pop a Lock is our go-to!
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Jacqui Potter
It was very easy and pleasant to do business with this Pop A Lock. They were easy to contact and very communicative with letting me know pricing and setting up an appointment. They are also the cheapest place I could find for duplicating car keys! Aaron, the store manager, was very friendly and efficient. I would highly recommend this place and I will come to them again if I have a lock smith problem!
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Meredith Janelle
I didnt know changing locks could be so easy, quick, and affordable. I highly recommend this business!
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Phyllis Dye
Casey was my technician today. Very polite & knowledgable..I've never used this company before but definitely will if I need to again. Highly recommend. Thanks again
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Larry Davenport
Nice experience. Very professional and friendly service
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David E.
Where excellent. Super fast service and very quickly unlocked. Would highly recommend
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Kim Hitechew
Very prompt arriving and quick to open my door, as well as courteous.
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Michelle Reed
They were here before we knew it and had the job done before we even realized they had started. Fast as lightning! We would recommend Pop-A-Lock to anyone who needs rapid response and friendly, quality service.
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cooter campbell
Was like 30 mins past appointment time and machine wouldnt cut the key right. Said they will fix it right tomarrow for no charge. Well for 148.00 there shouldn't be another charge. We will see tomarrow. Other than that the guy was excellent. Would use them again
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Courtney Emerson
Guy was here in like 5 min from the time I got off the phone with roadside assistance. Was in the vehicle within 2 min and he was very polite. Definitely recommend to anyone
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Traci Jones
He arrived quickly and was very kind and polite and carried himself in a very professional way along with doing a professional job also. I would highly recommend .THANK YOU POP A LOCK.You saved the day...
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Joseph Berry
Joe was great and so was Aaron. Great price half of what the dealership was going to charge. Thanks guys
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David White
Thanks so much to Was Gillian for coming out and getting my truck unlocked and back on the road As quickly as he did, especially on a Sunday. . He did a great job. Thanks again, man!
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Nichole Bateman
This was absolutely the best service for unlocking a vehicle!! My poor baby got accidentally locked in the car by our dogs with the heat running full blast and they came super super quickly and opened the door within seconds! Also, they didn't even charge this poor stressed out mom any money to open the doors!! I can't say enough how thankful we are for them! #5stars #10stars Aaron Adam's and his associate Casey were so so nice and we can never thank them enough!!!!!!
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Anita Newsom
My husband and I are so appreciative of the staff of this company. The owner was able to line up a service call on the day we called. The technician was very professional and completed the job in a timely manner. They saved the day for us!
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Sheena Morgan
I scheduled a jump start through State Farm app and they dispatched Pop-A-Lock. They were here fast and got my car started. I cant speak to their prices, as State Farm is covering it as roadside assistance. But definitely 5 stars on professionalism, punctuality, and friendliness!
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Krystle Lyons
Clint called me right after my request was submitted. He arrived exactly when he said he would. He was punctual and very polite. I am very impressed with the service Ive received!!
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Andrea Craft
Quick & easy to make appointment. Very responsive & friendly. Super quick & affordable. Went above & beyond! Will highly recommend. Thanks again!!
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Susan Crain
The technician who assisted me, was beyond prompt He arrived within 15 minutes of my initial call to Allstate. Very friendly and very efficientan overall excellent experience!!!
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Andrew Buchanan
Was a great help to me when I had a blowout. Arrived before the told time and put my spare on very quickly!
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Magic Johnson
Casey, the tech, arrived early, opened my vehicle very quick, without damage, and was well mannered. The stars stop at 4 instead of 5 based solely on price. Personally I thought 60 bucks a little steep for a 3 minute job. But, when in a jam, I would call on them again. Barring similar service at 40 bucks. Real world performance review.... hold on to Casey. Incentivise him to stick with ya.
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Jim Glaze
This place is great, customer service is out of sight. Friendly and easy to work with. They will come right to your house, work or wherever you are and get you going.
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Phoebe
Great team and helped us with our key getting it programmed. Great price and he came to us to do the work. Took 10 min of that. Thanks!!
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Michael Moody
I spoke with a locksmith about a broken key in a door lock ( not mentioning names). He quoted to me that if I need a key made it would be 80+ dollars, and if it was just extracting the broken key, it would be 20 to 30 dollars depending on how difficult it was to remove. He shows up and in a few minutes has the key removed ( apparently not very difficult). He then gives me a bill for $76.65. I asked what happened with the 20 to 30 dollar quote. He said that was on top of what it would have cost to have key made, and since no new key was made, there was a $50.00 service charge. Nobody, including the person at the office I spoke with ever mentioned a service charge. I would not recommend this company to anyone.
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Alexandria Perry
Wes was awesome! I lost my car keys, and he was able to unlock my car and make a key in no time. His service was quick, effective, and he even offered for me to stay in the warm while he finished the job. Cheap prices for excellent service!
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Teri Archie
Fast response, professional, and friendly. My car had the unlock button in the most inconvenient location ever, Clint kept at it until he got it. He managed to press the unlock button on my remote.
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Ken Shaw
On time. Quick. Professional. Reasonable rate.5 stars.
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Judy Stanley
Joe was most helpful. And knowledgeable.
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John Dance
Joe Fourch was my locksmith he was very professional and fast. He answered all of my questions. In the future I will always use pop a lock. And I will tell all my friends to use them to.
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Mary Powers
I called them at 3:15 pm for an emergent situation and the technician called at 3:25. We made an appointment for 4:30 and there he was at our door as promised. The cost was extremely reasonable and the technician was so courteous! I have truly recommend this company!!!
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Lisa Light
The technician Clint was awesome! Customer service was exceptional!
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Roger Adams
The technician, Mister Adams, was extremely professional timely and efficient. And very congenial! If I ever need a locksmith again, it will be him.
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Jennifer Marie
Absolutely great service, prices and staff.
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Samuel Mitchell
Clint is always so helpful when I my absent-mindedness kicks in. He has helped me on multiple occasions, and he is always professional, efficient, and responsive. Id recommend this service to anyone in the area.
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Tammy Campbell
It was cold and rainy and almost midnight. My car wouldn't start in the Walmart parking lot. Clint from Pop-A-Lock showed up even than expected and had my car going in less than 5 minutes. He was very professional and courteous. I would recommend the service to anyone.
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Lee Jay
Did a good job and the prices are very reasonable. I never give 5 stars because everyone needs improvement.
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R F
The Pop-A-Lock representative (Joe) that came out was very professional and courteous!!! He completed the job I needed done in a timely manner and took the time to explain other options for me. If I should ever need the assistance of a locksmith again I will definitely be calling on Joe.Thank you!!
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Roy Nidiffer
He was on time and did a great job and he did it quickly.
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