Name: Farrer Bros Hardware and Rental Service
Address: 1209 NW Broad St, Murfreesboro, TN, 37129
Telephone: +1 615-893-6118
Rating: 3.9200

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50 Reviews

Farrer Bros Hardware and Rental Service

1209 NW Broad St, Murfreesboro TN, 37129

Call now: +1 615-893-6118

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Farrer Bros Hardware and Rental Service Reviews

School Kid

Love this place shut their everyday

Lisa Marie

Always get exactly what I need at Farrer Brothers hardware Store! The staff is always helpful and knowledgeable and are eager to help.

kris kirby

Farrer Bros has everything we need and the staff are very helpful and friendly. Great place!

Dean Pettikas

Friendly and extremely helpful, they beat the big box hardware stores any day of the week. This was my first time using them but it's not going to be my last!

Andy Lindstrom

A real Hardware Store. Great staff.

Jeffrey Waynick

Good staff. Friendly

Happy Traveler

I must have spent 4 hours looking for a special cleaning compound today. No body for 50 miles carrys the stuff. I called Farrer and not only did they have it but the fellow I spoke with found it in 5 minutes and brought some to the counter.

Sarah Barr Martin

My husband and I went mid afternoon to this hardware store. It was a couple minutes before an employee showed up to help. The cashier was busy talking with someone and never acknowledged we were standing there. We were in search of replacement brackets for an outdoor wrought iron glider. My husband showed the employee the bracket we brought with us. We dont have those you might go to a furniture store, was the comment we got. Then I asked if they had replacement parts for Paul Revere tea kettles. Same employee says what is that? I repeated myself. Those copper things? I said no mines not copper just silver colored made by Paul Revere. No we dont have that. About that time another employee walked up and said Where do you think you are - Ace Hardware? I said nothing. My husband said I know where I am. This second employee just stood there staring at us. Im not really sure what the Ace Hardware comment meant. We needed a part for our grill but with the reception we received and the smart comments we got, we left. Never a thank you, sorry we dont have what you need, nothing. My written description of this encounter really does not convey the weird, hateful attitude of these two employees. It was an awkward, unpleasant encounter. It Is our LAST encounter. We will never go back there.

jimmy nixon

they always have what I'm looking for here.

Keith Anderson

If you have any rental needs they have it what your looking for

Rick Taylor

I tell folks that I have always been, so far, able to find any bolt or nut, metric or inch series, at Farrer Bros. Hardware.

Dawn Pierce

Andrew was VERY helpful & professional. He went above & beyond to help me. Highly recommended.

Jason Barrett

Best place in Murfreesboro for hard to find tools and hardware items! They also rent any tools, small and large equipment of all kinds. Very knowledgeable staff as well. Hard to beat this place!

Nicole Pankey

You couldnt ask for a better tool rental company! While we had a piece of equipment break on a Saturday, on of the Farrers came out to see if he could fix it. Sadly he couldnt, but at 7:30 am in Monday his master mechanic was here and had it going in an hour so we could finish their work. Theyre equipment is always in great shape and the level of customer service is always been top notch for us. We will continue to support this local company.

FaZe yeet FaZe up

I was cussed at by one of the men there because we complained that the teeth on one of the stump grinders were dull, we have owned a tree company for 10+ years and have never rented from them. We will definitely never rent from them again, they arent even accredited by the BBB, that should have been the first sign, extremely rude and horrible business ethics, what MAN cusses a WOMAN out?! Trashy people, plus the women workers looked like they were on drugs, tiny pupils and scratching constantly. Sad that they are even still operating after all the complaints on here!

terry dove

I have been associated with using Farrer brother's for 10 years as I work for habitat for Humanity in Rutherford County. Their partnership with habitat is very much appreciated. They are always going the extra mile to help us achieve our goal no matter what the situation is. They do great works of service and the community.

Hunter Pierce

Top notch service and great local company to work with

Steve Sullivan

Twice in the last year I have called to try and rent equipment from Farrar Brothers. In both cases the older lady that answered the phone was extremely rude. I told her I was calling about renting a mini-excavator or a Dingo. She responded which one, those are totally different I stated I had rented a Dingo in the past. She said $150 a day and something extra about a trailer. I asked if I could bring my own trailer which is a dual axle car trailer. She said the shop would have to approve the trailer. I asked if that could be done in the spot or was there some other process. She said I cant tell you if you trailer is approved over the phone or not. I told her that was not what I asked and she hung up on me. I clearly was interrupting her day. Save your time and blood pressure. Go somewhere else

grant finley

Awesome Hardware and rental store. They have it all and if they don't have it they'll tell you where to go get it!

Kenneth Chatman

Has to be the most helpful staff in any hardware store ever.

Caleb Hendricks

I just called asking for information on renting a piece of equipment. I was actually sent to them by another local rental service and they were extremely nice. But I was transferred to the rental desk here and got a rude woman. 'I'm looking to rent a spray rig and I was wondering if you had any for rent''No! Thank you!' And goes to hang up the phone...'Wait, do you know anyone who may have one for rent in the area?''No' then she hangs up on me. Worst I have ever been treated on the phone by any customer service person. Really a shame considering the company I called before them was extremely nice and even recommended them without me asking when they didn't have what I was looking for. I will never use them for anything now, which is a shame considering how often I need equipment.

Patricia Duplass

Was waited on fast and was taken directly to what I needed. Everyone was very pleasant and the man that helped me was very knowledgeable.

Diane Rowe

Very helpful and nice people to give me a clue on what I needed. Don't like the $5 minimum buy for using debit or credit. I don't usually carry cash.

Larry Quinn

When I am looking for a special item for a project, I can always count on Farrer Bros Hardware to have something that fills the need. Most of the time big box mart strikes out. There are not many of these types of hardware stores left, which is really sad.

Jeffrey Falvo

I picked up some lawn care and garden items yesterday. A much better experience than the big box stores. I was greeted as I walked in, someone asked me if I needed help with anything. I easily found what I needed. Parking is close which is much different than the big box stores and you can talk with someone who knows about hardware items. I recommend Farrer Bros Hardware if you are in the Murfreesboro area.

Evan Bates

We have rented multiple pieces of equipment from Farrer Bros. Connie was extremely helpful. She was able to answer all of my questions and made a clear effort to make everything go smoothly. I definitely recommend giving them a call.

Nathan Brown

The service at this location is awful. Each time I've been in there I wait in line for an exceptionally long time to rent. The new staff are kind but don't handle the rentals. Each time I've called to speak with a representative in the rentals department I've had rude interactions that have left me feeling unwanted as a customer. They have fine equipment but seem as if they have no desire to rent it. The picture below was when I hung up while waiting to get a quote on a rental. Thanks but I think I'll take my business elsewhere.

Russell Barnes

My Go-To store for things I need for my old car hobby, home repair and much more. Great staff of helpful, polite and knowledgeable employees.

Andrew Wilson

I am a wounded vet and was repairing my flag pole. When this great company found out that I was going to be needing a crane to help repair the pole they generously loaned the machine free of charge. I highly recommend this company to any and all people. And i am very thankful to them.

Jeff Wilcox

Best hardware store on Murfreesboro. Used them over 20 years. Not one problem yet. Has 99% of what you need and then some more.

Daniel Shaver

Great people and great service! Love that place!

thatDUDE thatMOWS

Hands down the best hardware and rental store in Murfreesboro. Excent staff and choice of rental equipment.

kevin trammell

Great place has almost anything you need

Nashville Wash Pressure Washing

Good People! Very helpful and they have everything you could want to rent.

James Strang

Very rude cashier. If I could give a zero I would

I have shopped there for many years.As soon as you walk in the door there is someone close by to help you find what youre looking to buy.I have rented their equipment with great success.Family owned it an extra plus!!!

B Pearl

Old school hardware store! Love it. They cut glass, repair screens and rewire lamps. Gardening, painting, equipment rental, plumbing...every category you can think of, they stick it.

David Sells

We use Farrer Brothers almost daily with our small business. These guys and girls are great! Always happy to help and very knowledgeable about their products. I saw the bad reviews on here today and wanted to make sure that everyone knows that we have been getting A+ service here for over 10 years.

Patricia Afuola

They were so NICE, made a key for me that was not available in 2 kiosk vending machines

Matthew Nunley

I rented some equipment for a week, making sure to ask exactly when they would be picking it up since it fell on a weekend. They told me it would need to be picked up on the following Monday, yet they called me on Saturday to tell me it was due back. I'll never buy or rent anything from there again.

Alex Treneff

The people try to help, but the inventory is changing from lots of quality and hard to find items, to pre-set parts lists from China. Used to go to Farrar Bros when I needed something no one else would have... but that's becoming less the case these days. The shift is continuing and I'd estimate now that 90-95% of the inventory is knock off chinese versions of what Farrar Brothers used to stock. It's still a source for harder to find replacement parts like grommets and 2-cycle fuel tubing. But for most items there are other sources as good or better. It's unfortunate.

Cathi Wojdyla

First I stood in line for about 15 minutes while one woman was helping someone else and the other was drinking her coffee. Woman drinking her coffee told me in a rude tone that I had to return the equipment to the dock before she could check it in (I was not aware of that). The only open dock was crowded with other vehicles loading equipment so I couldn't back in and had other employees laughing at me because I was concerned about hitting something. Finally got to the dock, they opened the tailgate and unloaded and walked away with my tailgate open. Then after 5 minutes came back and said, 'ummm go get your receipt and check out.' Well, I can't go with an open tailgate! They treated me like a dumb woman that didn't know what she was doing and had no business being there. Will not be returning. Thank you Farrer Bros. for making me look and feel stupid.

Bryan Webb

Ok guys, how much more do you need to make a change with the lady that answers the phone in rentals, surely there is something else she should be doing other than interacting with customers. I'm sure she is very nice but comes across as rude, abrasive, condescending, not nice and in general does not communicate as though she is glad you called. It is actually quite the opposite, she acts like you are bothering her. Please find this dear woman something she can be successful at

Andrus Ludlow

Great place and wonderful people that help you.

Jeffery Urffer

Friendly and helpful.

lawrence mccoy

Super friendly and helpful staff...

Brads PoolShop

Local Business - Very professional and knowledgeable staff; Equipment is always in good working order; Highly recommend doing business with.

Ashlee Young

Will never recommend this place. The lady at the front is rude and impersonable. No more business for these guys

Austin Morel

Extremely poor customer service and they don't know how well any of their tools work. I rented an electric jack hammer from them three times for the same job. The first two times I got the same one. It was a Bosch brand. It seemed to be taking a long time and not doing as much as I thought it would. The last time I got a different one and it tore the concrete up like nobody's business. Makita brand. I told them that if I would have had the Makita the first time I probably would have had the job done in just a few hours instead of having to come back two more times and they just looked at me like I was stupid and walked away. I highly recommend spending the extra few dollars and renting from Home depot.

Susan Gruber

Rude, sarcastic, insulting people. They all need to get some kind of training in customer relations. They talk to you like you're a stupid child. They don't say hello or thank you...nothing. It's there way or no way. They don't care. Especially that bald headed prick in rental.

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Farrer Bros Hardware and Rental Service

1209 NW Broad St, Murfreesboro TN, 37129

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