Name: Pop-A-Lock
Address: 518 3rd Ave S, Nashville, TN, 37210
Telephone: +1 615-255-6736
Rating: 4.7400

Locksmith Help

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50 Reviews

Pop-A-Lock

518 3rd Ave S, Nashville TN, 37210

popalock.com

Call now: +1 615-255-6736

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Pop-A-Lock Reviews

Alex Henley

I had called yesterday and they were super fast and efficient considering it was an emergency and I had accidentally locked myself out of the house to take the trash out while my kiddo was inside. Bill Szachnitowski was super efficient and super nice and also made an attempt to calm my daughter down before being able to finally get in. I appreciate them for being so fast and polite. I definitely would call again.

Krista Coulter

I was told by my dealership after I lost my only car key that I had no other option but to tow my car to them and let them replace my key for $200 plus labor. A friend suggested I still try calling around despite them telling me it was impossible to fix otherwise and so I called here. They were quick, made an appointment immediately and the person who came to help was friendly, prompt and very helpful. He not only fixed it for less than what the dealership was going to do even without labor but did it at my house all within twenty minutes time. Super grateful for their help and friendliness!

Life of Bunches

My sister locked her keys in her car and we called our local pop a lock in Nashville. We were able to get serviced in such a short period of time! The man that helped us was Harry. He was very kind, funny, and pleasant to be around. We will definite we using our local pop a lock again!

Russell Jenson

Matt was awesome! Other company came out and quoted us $500 to fix our door at our business. Matt looked at the door and figured out how to make our existing setup work. Seems like he knows his stuff really well. Pay that man well! Thanks

Sandra Mays

Lets just say, my car doors locked auto & I couldnt get in my car. It was urgent that I got a lock & key company to me ASAP!!!! POP A LOCK came in minutes - to help me. I thank God for Pop A Lock because they were there in no time. If I would have call another lock & key company, they usually take 45 minutes to an hour if not longer. PopALock was a life saver and I recommend them to anyone. Thanks to the gentlemen @ Pop A Lock!!!!!

Danecia Frierson

Locked keys in house...an my situation was quite difficult but instead of telling me they couldn't do it she told me the instructions an when I ask to repeat she hung up I called back twice an they hung up in my face Everytime ...very rude.. I really want to take situation further but I hope God bless them cause that's not how you do people

Schyler Moore

Updated review:I have adjusted my rating from a one to a three. The owner, Rob, reached out to me to rectify the situation. While I still cannot vouch for using their services, I can say that it is evident that he is committed to customer service. I absolutely believe he will be using my experience as a tool to educate his employees. As for the prices, they would have been much lower (roughly $100 per Rob) for what I needed but again the lady didn't listen to what I was telling her. Thank you, Rob. I appreciate you reaching out. First review:I just got off the phone with these people and will never call them again. I spoke with someone named Lola(I believe). As I was explaining what I was needing, she interrupted me multiple times. First, she interrupted asking what city I was in. I told her and continued on explaining that I have the key but need a new key cut and programmed from the original. She interrupts me again asking for my address. As I'm trying to tell her the address, she cuts me off again saying she couldn't hear me. Professionalism speaks volumes to me and that includes the tone you use when speaking to people. There is a difference in interrupting someone, sounding annoyed and saying, 'I can't hear you,' and waiting until they're finished speaking and saying, 'I'm sorry, ma'am. The volume on the phone is too soft and I'm having trouble understanding you. Do you mind speaking up?' I was at the point of giving her my state when she interrupted me. You were really in such a hurry that you couldn't let me say my state and zip code before rudely interrupting me again. I understand that there are situations where you need to get the information fast and people take too long to tell you the information you need but the entirety of this phone call was 2 minutes. After I raise my voice to give her my address, she asks for the year, make, model and color of my vehicle. She next asked if my car was a push start, to which I answered no. Then, she says, 'So you need to put the key in the ignition to start the car?' Yes, if it doesn't have a push start, how the hell am I going to start it without putting the key in? For the grand finale, she quoted me $295 to cut and program a key that has the lock and unlock buttons on it. She went on the quote me the price of just the key without the buttons. I was so baffled by the first number that I don't remember specifics of the second quote for just the key but it was over $200 also. My car is a 2008, Toyota Camry...super basic. Please someone tell me how the dealership is charging $140 and Pop-A-Lock is charging over double.

Melissa Red

Harry met us onsite at Kroger where I'd locked my purse in the trunk. He could not have been nicer or more helpful. Knew what he was doing and was so pleasant to interact with. Will definitely call Pop-a-Lock again if needed.

Kristin Clements

I highly recommend Pop A Lock. Not only were they up to $100 cheaper than the other guys they were polite, prompt, and professional. Harry was amazing and quick. I had my keys out of my truck within 5 minutes of him arriving.

Ciara Waubanascum

Bill S. Went above and beyond expectation. I had a key break off into my ignition, not only did he extract the broken part in a short amount of time but also went beyond and made me another spare key then before he left he helped me understand and learn more about my faulty ignition switch so that I may go ahead and get this taken care of before I find myself in another pickle. It was amazing service and I am super thankful for the wonderful help.

Brianna Gargano

I lost the key to my car, and pop a lock immediately came to the rescue and was affordable. When he arrived he immediately got to work and had two copies of my key for me and made sure they both worked. I would highly recommend pop a lock for your locksmith needs.

Miranda Thomas

Rebecca and Brian are amazing! We were having Christmas dinner in Johnson City and my brother locked his keys in his car. These people were not working and saw we needed help. They helped us and didn't have to. They are truly amazing people and I recommend them to anyone. Thanks guys! You rock!!!

Danny Sayaseng

Gavin was great with service and also friendly. Would highly recommend to anyone and everyone!

Mylla Rocha

Bill took great care of us, he kept me posted on his way to our home and explained to us anything we should know. He worked very fast and made sure all locks were working. Thanks!

Gray H

Bill took EXCELLENT care of me! Very professional and very punctual! The best service I have ever received from a locksmith. Will be using pop a lock again in the future and hopefully work with Bill again!

Janeice Watson

Very great service i feel like i just went from 100 to 1 real quick! This service and response is well tooken care of. I absolutely love the experience and i would DEFINITELY RECOMMEND this anyone looking. Jordan is the great guy that serviced me out North

Tampa Girl Italiano

It was Sunday around noon after a week long cruise.Car was waiting at Hotel in Nashville. Have 3 hours to drive home. Suddenly remember, my friend has my key ( don't ask). Called AAA and they had no one to send, gave me your name. Tech was on another job, but call to give me an idea of his arrival. He checked back when he was on his way. Was neat, polite and very efficient, he deserves 5 stars himself. Thank you so much for your response and efficiency. PW, Paris, TN

R2R Drako

Gavin Reynolds helped me very well was a very friendly guy & it was quick!

Ashley Alicea

My first time calling a locksmith and I was very pleased with the service which is why I'm writing this. They came on time exactly when they said! The guy on the phone set everything up efficiently and answered all my questions promptly. Good price compared to others as well. This will be my new locksmith from now on!

Jennifer Edwards

Bill and Landon were both superb this evening. My husband and I were stranded and they were the first folks I called. They immediately came our way, ordered at 9:43 pm and arrived at 10:04 pm. Our keys were remade and its 10:38 pm and we are back on the road. Extremely professional, and punctual and kind. They were understanding as well. I would recommend them to anyone. Outstanding service!!!!

Erika Johnson

Had my car key break in half with part of it stuck in the ignition. Was able to be serviced the very same day. Bill Szachnitowski was very thorough and professional, and was able to get the broken half of the key out within 20 minutes. Highly recommend him and Pop a Lock.

J.R

Bill S. was at my apartment within 30 minutes to remove a bike lock the key was misplaced for. Had it off in 5 minutes and I avoided a hefty dent on my deposit surely. Highly recommend! Thanks, Bill!

Montse Nevaor

thanks you saved my baby when my car was not working and the key stayed inside...

Brendan Skwire

Not only did they get my key replaced quickly, when a problem arose later while I was out of town in Philadelphia (basically the after-market car alarm the previous owner installed wouldn't recognize my new key), they connected me to their Philly location and helped me solve the problem.Good folks, highly recommended.

Derrick Briscoe

Coty did a great job !

Katrina Bigsbee

William took good care of me when I locked my keys in my car. He was on time and very professional.

Lena Mazel

Best price in town, but I'm leaving a five star because of incredible service! I called Bill at about 9 PM in the middle of a pretty bad storm, after I had broken the only key to my house in half. Needless to say, I was panicking. To be honest, I was also a bit low on funds and didn't want to re-key the deadbolt (or leave my house unlocked for long!). Bill totally went the extra mile to help me out. He was immensely kind and helpful, met me downtown in a timely manner and was extremely patient as I found the office. He was also able to scan the two halves of my key to make a new one. Best of all, he even texted to make sure I got home safe. I was so grateful for his professionalism, kindness and friendliness -- it really made a crisis into a bearable situation. Nobody wants to be locked out of their house, but if I ever am again, I definitely know who to call. Thanks again Bill!

Kristin DuFour

I called Pop-A-Lock when I was locked out of my house by a smart lock. The locksmith told me it was a difficult lock to remove and would take awhile to do. Since I was locked out with my infant son and it was hot, he offered me a few different things to try to see if I could get it open in the meantime. Within no time at all the door popped open under his instruction! Very grateful for his service!

Saychay Hudson

Aaron went above and beyond to help us get the keys out our car. He came in the timeframe given and solved the problem in seconds. Thank you again.

Brittany Straley

Ive had to use Pop A Lock 3 times this year Every time they show up quick and unlock my car in under two minutes...its crazy really. They are professional and efficient and the price isnt bad either, it depends on what time of day you need them and how far away you are, I believe. They show up in uniform and in company car so you know exactly who youre approaching. I would always highly recommend this company.

Montory Eguakun

Bill S! Made me truly appreciate humans even more because its people like him that still exist! A true employer thats makes the company better. Thanks again Bill!

Carl Adkins

Y'all today Ms. Danielle came and did a key make for me today. Great and honest company. Both her and Tyler are great people. I've had the great plesure of doing business with them. Thank you pop a lock for giving me the service I needed. -Carl Adkins

Mary Cyr

It's no wonder they charge so much especially when you see things like this guy sitting in his company car letting the motor run. His seat was pushed way back where I almost didn't see him. He was about 20 something. He was parked on the line taking up 2 parking spaces. We told him was taking up to spaces, as we had to park farther down from our building. His reaction was a lazy, 'oh did I like, um park too close to the line?'. I said, no you parked on the line, taking up 2 spaces.' He said, 'oh ok'. I think he was stoned. Then when I saw he wasn't going to move his car, I came back to the window and told him I was going to call his boss. He gave me a thumbs up.

Melody Woods

Bill at Pop a lock! I highly recommend them. The service was fantastic he made sure I was taken care of and back on the road. So if you ever stranded I recommend giving them a call. Dukes a Hazard!!!!

Jacob Saling

Showed up 10 minutes earlier than quoted. Guy that showed up had a great personality and was empathetic of my rough morning. I hate that I needed to call, but I'm glad I called the right people.

Susan Bresnahan

I locked my keys in my rental, totally stupid. I called Pop A Lock. They promised me they could come in 15-30 minutes. After 30minutes I called back and they said no they had said it would be 30-60 minutes. In the third call they said it would be another 7 minutes. I think this company is less than truthful to rope you in. If you make one mistake and lock your keys in your car dont make a second one by calling pop a lock!! Still waiting in hot parking lot.

Corey McPherson

They were at my house within the hour and had my locks changed out and ready to go very quickly. Highly recommend. Matt was awesome!

Jakori Hollinger

Bill and Danielle were amazing. Keys were locked in the trunk of my 93 Buick. It took a lot of work but they got the job done. Completely satisfied!!! Would definitely recommend

Neisha SoBeautiful Turner

Bill , the locksmith sent out to make me a replacement key was extremely nice professional , efficient, helpful, he made everything easy to understand. He had a really amazing person , a people person ! Very very satisfied w my services !

Team Reyes

Bill S. Came out and took excellent care of our automotive key issues and assured us we can depend on Pop-A-Lock to stand by their work if any issues happen in the future, thanks for a great job and excellent service...

Zane Fleming

Big thanks to Bill and Danielle for making replacement keys for the Toyota I had bought that very day. Seller gave me keys that didnt work so I was locked out of the car. Bill and Danielle both did excellent work, they were very professional, clear and kind. Thank you!

Randy Smith

I highly recommend Pop-A-Lock! Aaron was prompt, professional and did a quick job of getting our locked door open. We were very pleased!

Tia ford

Bill was extremely personable, helped me as efficiently as possible, and even with the additional time required to meet my needs he remained positive and professional. Thanks Bill, I am definitely recommending you to anyone in need!

ollen ponder

I had a great experience. I highly recommend them. He unlocked my truck and made me two new keys for my truck within 10 mins.

cindy

Pop-A-Lock came out in the middle of the night they were quick and the price was below what others would charge. Mr. Moya was very professional and very nice. I would and will recommend this company to anyone who has an emergency unlocking their car door. BTW he unlocked the door in less than 10 seconds. Very satisfying working with them. Ty pop a lock

Hannah Eubank

Bill was great we were able to have the key fob replaced for our touch to start vehicle. It was $225 but much better than what some other places were charging

Jack Ward Plumbing

We have used pop a lock several times and they are always great about getting us serviced. Today we called to get help and Matt was able to help us get our lock situation figured out. Matt was great!

Allison Hough

We had someone here within a couple of hours for a non-rush job, and he was very quick, friendly, and efficient! Got the job done easily and for a very reasonable price!

De'Anton Gipson

Bill was AMAZING HANDS DOWN the best service I've ever received with respect to locks, and partly in general! He even came to me on a federal holiday and didn't complain and GOT THE JOB DONE!! Thanks Bill!!

Alex Brothers

Absolutely great and helpful service. The technician, Rusty, was on time, polite and answered all questions even after he and I discovered my car required different keys for the ignition, door and trunk. Would highly recommend Pop-A-Lock.

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Pop-A-Lock

518 3rd Ave S, Nashville TN, 37210

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